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Article
Publication date: 27 June 2022

Mayur Trivedi, Minjan Patel, Divya Nair H and Bharati Sharma

As the investment in social and health protection remained poor in India, the most vulnerable citizens lack access to existing health related government initiatives with…

144

Abstract

Purpose

As the investment in social and health protection remained poor in India, the most vulnerable citizens lack access to existing health related government initiatives with transformational benefits due mostly to the lack of “accurate information”. The purpose of this paper is to explore and demonstrate the impact of participation of the community through a structured intervention that promotes awareness, enables the community to ensure entitlements, and enhances the utilization of government initiatives.

Design/methodology/approach

Through a baseline–endline study using a quasi-experimental design, this research provides empirical evidence of such intervention on awareness and utilization of health, nutrition and developmental initiatives. It involved survey of 400 households from the four study locations before and after the interventions. The pre-post estimation in the “proportion of respondents who were fully aware” was analyzed to measure changes in knowledge. Mc-Nemar test was applied to measure the statistical significance of these changes.

Findings

The results indicate that the intervention of “empowerment centers” has increased knowledge and utilization of the various government schemes, services and facilities that are routine and offer benefits all household members, in general, and women as well as children, in particular. The intervention was found to be successful in improving the local governance systems; empowering communities, linking communities and local level government systems across all sectors, as well as bringing in inter-sectoral linkages across governments systems.

Research limitations/implications

Although there have been many interventions of community participation for reducing inequities across the globe, there is a dearth of documentation and evidence generation. More efforts are required to evaluate such interventions, identify which interventions work and how they can be adapted to different contexts. This also requires exploration of the social processes and contextual realities underlying these interventions.

Originality/value

To the best knowledge of the authors, this research is one-of-its-kind that assessed an intervention targeting cross-cutting schemes and services, beyond just health interventions. The evidence points to the success of grassroots level inter-sectoral community actions, in the form of empowerment centers, to improve awareness and utilization of government interventions through participatory governance, and points to the expanding scope of learning and adapting such interventions to different contexts and scopes.

Details

International Journal of Health Governance, vol. 27 no. 3
Type: Research Article
ISSN: 2059-4631

Keywords

Available. Open Access. Open Access
Article
Publication date: 25 March 2024

Divya Surendran Nair and Seema Bhandare

The purpose of this study was to examine how well a strength-based program grounded in positive psychology principles can advance the practical critical thinking skills of those…

2989

Abstract

Purpose

The purpose of this study was to examine how well a strength-based program grounded in positive psychology principles can advance the practical critical thinking skills of those pursuing the teacher training course.

Design/methodology/approach

This study used a single-group pre-test post-test design with 35 teacher-trainees from the Bachelor of Education course. The two-and-a-half-week strength-based program used the values in action survey to identify strengths. Pre- and post-test scores, measured with the Cornell Critical Thinking Test – Level Z, underwent Statistical Package for Social Sciences analysis including paired samples t-test for subcomponent and overall composite analysis.

Findings

Analysis of the pre- and post-test scores demonstrated a statistical significance in the critical thinking scores obtained by the teacher-trainees. Post-test scores were consistently significant. Out of the elements of critical thinking, induction, meaning, observation and credibility were more prominent. Deduction and assumption identification were also having a significant effect.

Originality/value

Most critical thinking programs focus on evaluating specific teaching methods for improving critical thinking skills. In education, positive psychology studies often center on students’ well-being, attention spans and academic success, aligning with wellness programs. Despite the importance of strengths in positive psychology, there is a lack of research on using a strength-based approach to boost critical thinking skills. This study aims to enhance teacher-trainees’ critical thinking by leveraging their individual strengths, moving away from traditional instructional strategies.

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Publication date: 2 October 2024

G. V. Shruti Lakshmi, Mili Dutta and Pranab Kumar

Talent management is conducted to maximize an organization's overall performance and efficiency which helps to serve as a competitive advantage. Human resource management is a…

Abstract

Talent management is conducted to maximize an organization's overall performance and efficiency which helps to serve as a competitive advantage. Human resource management is a concept which includes human-related activities, but talent management is a strategy which helps to get new talent, develop their skill sets and provide better employee engagement and experience to retain the top potential employees in an organization. Improvement in recruiting and retention of a workforce results from a well-executed talent acquisition approach. In the 21st century, employee retention has become a primary concern for the organizations specially with work from home and hybrid models.

The workforce for tomorrow is going to be very different from what it has been. Technology is transforming the way people work within organizations. The workplace is rapidly evolving in terms of people and processes and is going through a lot of technological changes. The terminologies such as automation, artificial intelligence, augmented reality and block chain technologies are slowly becoming part of the workplace and everyday activities of the organization.

The challenges are many and especially post-pandemic organizations are going through some major changes such as a mindset shift of employees to take up more remote working opportunities, building virtual teams, increase in the gig economy workers (contractual workers) and a diverse workforce which makes it even more challenging for the organization to manage and retain talent.

Details

Resilient Businesses for Sustainability
Type: Book
ISBN: 978-1-83797-803-8

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Book part
Publication date: 29 May 2023

Divya Nair and Neeta Mhavan

A zero-day vulnerability is a complimentary ticket to the attackers for gaining entry into the network. Thus, there is necessity to device appropriate threat detection systems and…

Abstract

A zero-day vulnerability is a complimentary ticket to the attackers for gaining entry into the network. Thus, there is necessity to device appropriate threat detection systems and establish an innovative and safe solution that prevents unauthorised intrusions for defending various components of cybersecurity. We present a survey of recent Intrusion Detection Systems (IDS) in detecting zero-day vulnerabilities based on the following dimensions: types of cyber-attacks, datasets used and kinds of network detection systems.

Purpose: The study focuses on presenting an exhaustive review on the effectiveness of the recent IDS with respect to zero-day vulnerabilities.

Methodology: Systematic exploration was done at the IEEE, Elsevier, Springer, RAID, ESCORICS, Google Scholar, and other relevant platforms of studies published in English between 2015 and 2021 using keywords and combinations of relevant terms.

Findings: It is possible to train IDS for zero-day attacks. The existing IDS have strengths that make them capable of effective detection against zero-day attacks. However, they display certain limitations that reduce their credibility. Novel strategies like deep learning, machine learning, fuzzing technique, runtime verification technique, and Hidden Markov Models can be used to design IDS to detect malicious traffic.

Implication: This paper explored and highlighted the advantages and limitations of existing IDS enabling the selection of best possible IDS to protect the system. Moreover, the comparison between signature-based and anomaly-based IDS exemplifies that one viable approach to accurately detect the zero-day vulnerabilities would be the integration of hybrid mechanism.

Details

Smart Analytics, Artificial Intelligence and Sustainable Performance Management in a Global Digitalised Economy
Type: Book
ISBN: 978-1-80382-555-7

Keywords

Available. Content available
Book part
Publication date: 25 July 2023

Deepa Jain, Manoj Kumar Dash and K.S. Thakur

Free Access. Free Access

Abstract

Details

The Sustainability of Financial Innovation in E-Payment Systems
Type: Book
ISBN: 978-1-80455-884-3

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Article
Publication date: 18 February 2025

Divya Divya, Savita Savita and Sandeepa Kaur

This paper aims to provide a conceptual framework containing SERVQUAL original dimensions and add two additional dimensions: patient satisfaction and loyalty in the hospital SQ…

15

Abstract

Purpose

This paper aims to provide a conceptual framework containing SERVQUAL original dimensions and add two additional dimensions: patient satisfaction and loyalty in the hospital SQ model that demonstrates the relationship between hospital service quality, patient satisfaction and loyalty from patients’ perspective.

Design/methodology/approach

This research conducted a thorough literature review using specific keywords and electronic databases, adhering to Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Through analysis, the key dimensions of service quality in Indian hospitals were identified, with the addition of patient satisfaction and loyalty as variables. Of 1,000 initially downloaded papers, 497 were included.

Findings

While many researchers rely on the SERVQUAL model, some introduce new or modified dimensions, often renaming existing ones. This study identifies the RATER factors as the main dimensions patients use to evaluate hospital services. This study finds a positive relationship between service quality, patient satisfaction and loyalty.

Practical implications

An understanding of how health-care service quality dimensions, directly and indirectly, affect patient satisfaction and loyalty is important for hospital marketing managers. This study helps them take action to improve patient satisfaction, which encourages patients to be loyal.

Originality/value

This research provides a comprehensive framework for measuring health-care service quality, combining SERVQUAL dimensions and new variables. This study offers useful insights for academics and health-care professionals, promoting more accurate measurement and enhancement of service quality. The use of PRISMA in this context is also innovative, as it is less common in administrative health-care research.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6123

Keywords

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Book part
Publication date: 2 October 2024

Charul Agrawal and Taranjeet Duggal

The study aims to study the extent of research done in luxury marketing in an emerging economy like India by conducting a bibliometric analysis. A period of 21 years has been…

Abstract

The study aims to study the extent of research done in luxury marketing in an emerging economy like India by conducting a bibliometric analysis. A period of 21 years has been considered to present a comprehensive picture for results and analysis. Key findings indicate the gaps and scope of further research for academics in India and abroad. The findings indicate a dearth of research by scholars and academicians in luxury, counterfeit and masstige, especially when there is a surge of the upper middle class in India. More specifically, Indian-grown luxury brands also present a massive scope for future research.

Details

Resilient Businesses for Sustainability
Type: Book
ISBN: 978-1-83608-129-6

Keywords

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Article
Publication date: 7 March 2016

Divya Ladha, Nisha Shah, Suresh Thakur, Mohsin Lone and Prakash Jha

– The purpose of this paper is to investigate the inhibitive properties of black pepper extract (BPE) for aluminium in 1M hydrochloric acid (HCl) medium.

277

Abstract

Purpose

The purpose of this paper is to investigate the inhibitive properties of black pepper extract (BPE) for aluminium in 1M hydrochloric acid (HCl) medium.

Design/methodology/approach

Gravimetric, electrochemical impedance spectroscopy, galvanostatic polarization, scanning electron microscopy with energy dispersive X-ray examinations (SEM-EDX) techniques were used to study the corrosion inhibitive study.

Findings

The gravimetric measurement indicates that inhibition efficiency shows direct proportional relation with concentration of inhibitor. The impedance results illustrates that there was a presence of protective layer of inhibitor adsorbed on the metal/solution interface. Polarization outcome showed that BPE is mixed type inhibitor. The existence of adherent layer of inhibitor on the Al surface was confirmed by SEM-EDX. Quantum chemical calculations were performed using the density functional theory at B3LYP/6-31G(d) level of theory to evaluate the activity of inhibitor molecules present in extract towards the corrosion inhibition of Al.

Research limitations/implications

Due to the presence of large number of compounds in the extract, it becomes difficult to understand the most active compound responsible for inhibition. However, from gas chromatography mass spectrometry and quantum data, the approximation has been made that the major compound piperine present in the extract can be most probable component responsible for the inhibition activity. Further calculation of binding energy between Al and inhibitor molecules can be performed using Material Studio software.

Practical implications

The extract can be used in cleaning and etching solutions. It can be used to limit the loss of Al metal during etching process.

Originality/value

BPE can be used as a potential source of eco-friendly corrosion inhibitor for Al in HCl medium.

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Book part
Publication date: 30 November 2018

Tanni Chaudhuri

Films, besides serving as an important instructive means to deliver sociological content, have also recently made their way into more structured courses on Media Sociology. It…

Abstract

Films, besides serving as an important instructive means to deliver sociological content, have also recently made their way into more structured courses on Media Sociology. It becomes particularly pertinent for cultivating global sociological imagination in the classroom. This chapter is a pedagogical reflection discussing the potentials of integrating Bollywood films into a first-year seminar, the content of which at many levels is comparable to basic sociology classes. The reflection is based out of the experience of teaching a freshmen class on Bollywood to a body of students with little past exposure, or knowledge of this movie industry. The chapter will initiate a dialogue on strategies of introducing the content, encouraging engagement and critical thinking, how to build on essential global sociological imagination along with a summary of what works and what does not. For this chapter, I will detail on the three contemporary Bollywood films (Ishaqzaade, Monsoon Wedding, and Dor), which I use to engage in a dialogue on family, class, and gender. Next, I will apply Sutherland and Fetley’s (2013) framework to explore the sociological relevance of these films (thus validating my choice of these works for pedagogical purposes) and also demonstrate possible hegemonic versus oppositional ways of reading these texts, which students are supposed to decipher and apply. Contemporary Bollywood films in many ways mirror aspects of the life course experienced in the United States and can be instrumental in encouraging a diverse undergraduate curriculum.

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Article
Publication date: 29 October 2024

Divya Mishra and Nidhi Maheshwari

This paper aims to explore the dimensions of spiritual tourism development, examine its current status, effectiveness and scope and analyze the knowledge landscape in terms of…

63

Abstract

Purpose

This paper aims to explore the dimensions of spiritual tourism development, examine its current status, effectiveness and scope and analyze the knowledge landscape in terms of theories, contexts and research methodologies. The study also seeks to guide future research on spiritual tourism development.

Design/methodology/approach

A systematic literature review (SLR) and bibliometric analysis were used using a framework-based approach. The theories, constructs, characteristics and methods (TCCM) framework guided the SLR, whereas VOS-Viewer facilitated comprehensive bibliometric analysis.

Findings

The study conducted a quantitative SLR, analyzing 80 research articles published between 2003 and 2023. Using the TCCM framework, the research identified crucial factors influencing the growth of spiritual tourist destinations, such as intrinsic motivation, destination physicality, tourist experience, spiritual activities and host community support.

Research limitations/implications

This study contributes to theoretical advancement in spiritual tourism, provides insights into the current research landscape, offers practical guidance for stakeholders and serves as a roadmap for future research endeavors.

Originality/value

This research enhances knowledge by thoroughly assessing prior research, addressing gaps and offering practical managerial insights for spiritual tourism development. The managerial implications outlined in the study offer practical insights for destination planning and promotion in the context of spiritual tourism.

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