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Article
Publication date: 26 November 2024

Sonali Yadav and Dinesh Singh

The present study identifies and analyses the circular supply chain (CSC) enablers concerned with industrial organizations to understand the interconnectedness of CSC enablers.

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Abstract

Purpose

The present study identifies and analyses the circular supply chain (CSC) enablers concerned with industrial organizations to understand the interconnectedness of CSC enablers.

Design/methodology/approach

Conducting a thorough literature review and utilizing a hybrid approach involving Robust-Best-Worst-Method (RBWM) and Interpretive Structural Modeling (ISM) methodologies, we assess the intensity and connectivity of Circular Supply Chain Enablers (CSCEs), incorporating expert opinions. Additionally, we employ fuzzy-MICMAC analysis to determine the driving-dependent power of the CSCEs.

Findings

The study identifies 30 CSCEs in a framework, excluding three low-impact enablers at the initial stage. An additional 30 CSCEs are introduced to enhance the framework for improved implementation. The Fuzzy MICMAC study underscores the high instability of four enablers in the linkage quadrant, signaling that minor adjustments negatively impact organizational performance.

Originality/value

This work holds practical significance for industry researchers and practitioners alike. The initial study introduces a structural hierarchy of CSCEs, aiming to provide a model for academics studying CSC and facilitate its practical implementation.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

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Case study
Publication date: 22 August 2023

Rekha Attri

After reading and discussing the case, the participants would be able to: apply 7S and VRIO framework for online furniture retail; evaluate the profitability of horizontal versus…

Abstract

Learning outcomes

After reading and discussing the case, the participants would be able to: apply 7S and VRIO framework for online furniture retail; evaluate the profitability of horizontal versus vertical marketplaces for selling furniture online; articulate the challenges faced by online furniture retailers; discuss the applicability of technology to enhance customer experience in online furniture retail; and discuss the omni-channel strategy which online furniture companies can adopt.

Case overview/synopsis

Although furniture has traditionally been an unorganized category, the online furniture platforms have been on an upward curve since past few years. Digitization of economy and usage of smartphones to access internet had given a thrust to online purchases. This case on Wakefit Innovations Private Limited is intended to provide the readers with the business and marketing insights of selling furniture using online platform. The readers will be able to understand how retailing furniture using e-commerce is full of challenges and how various marketing activities have helped Wakefit improve their customer base. The readers can discuss the advantages and disadvantages of horizontal versus vertical e-commerce marketplaces and various challenges associated with online furniture retailing. Whether Wakefit should continue setting up experience centres and the benefits that could accrue by usage of virtual reality, augmented reality and data analytics are additional dimensions which can be discussed by the readers. The case will benefit the professionals in understanding the challenges and marketing strategies used by online furniture retailers and the same can be replicated by other players in this sector.

Complexity academic level

This case is suitable for students enrolled for full credit course on e-commerce at post graduate level. The case can be discussed towards the middle of the course once the students have studied different formats of e-commerce marketplace.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 8: Marketing.

Details

Emerald Emerging Markets Case Studies, vol. 13 no. 2
Type: Case Study
ISSN: 2045-0621

Keywords

Available. Content available
Book part
Publication date: 28 March 2022

Free Access. Free Access

Abstract

Details

Agri-Food 4.0
Type: Book
ISBN: 978-1-80117-498-5

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Book part
Publication date: 22 August 2023

Jacob George Panickasseril

In the last 10 years, India has amended its laws dealing with sexual offences against women with the changes ranging from increasing terms of imprisonment for the offence of rape…

Abstract

In the last 10 years, India has amended its laws dealing with sexual offences against women with the changes ranging from increasing terms of imprisonment for the offence of rape to state-funded compensation schemes for women and child victims. In this regard, challenges persist for the agencies of the criminal justice system in India especially the courts to realise the vision of restorative justice as these forums have to navigate the relevant statutory provisions and binding precedents. This chapter seeks to analyse the challenges faced by courts in proper reintegration of victims and offenders of sexual offences, the institutional responses of the courts and suggests reforms to the criminal justice system in India in consonance with the principles of restorative justice acknowledged in the restorative justice movement in the international discourse.

Details

Gendered Perspectives of Restorative Justice, Violence and Resilience: An International Framework
Type: Book
ISBN: 978-1-80382-383-6

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Book part
Publication date: 30 November 2020

Lakhvinder Singh and Dinesh Dhankhar

The concept of information and communication technology (ICT) has extensively used among travel and hospitality organization in the contemporary world. The present study discovers…

Abstract

The concept of information and communication technology (ICT) has extensively used among travel and hospitality organization in the contemporary world. The present study discovers tourism and hospitality business reactions toward ICT-based marketing usage and investigates its relationship with functional competencies and profitability among tourism and hospitality business organizations in India. With a quantitative approach, the study found an extensive usage of ICT-based marketing in tourism and hospitality organizations was noted from descriptive tables. The application of regression analysis indicated positive and significant impact of ICT-based marketing on functional competencies and profitability of tourism and hospitality organizations in India. A positive and significant correlation was also noted among these two due to adoption of ICT-based marketing. This study provides insights to formulate comprehensive ICT-based marketing strategies to fulfill growing customer needs.

Details

The Emerald Handbook of ICT in Tourism and Hospitality
Type: Book
ISBN: 978-1-83982-689-4

Keywords

Available. Content available
Book part
Publication date: 30 November 2020

Abstract

Details

The Emerald Handbook of ICT in Tourism and Hospitality
Type: Book
ISBN: 978-1-83982-689-4

Available. Content available
Article
Publication date: 1 January 2010

John Heap

434

Abstract

Details

International Journal of Productivity and Performance Management, vol. 59 no. 1
Type: Research Article
ISSN: 1741-0401

Available. Content available
Article
Publication date: 21 February 2018

162

Abstract

Details

Multidiscipline Modeling in Materials and Structures, vol. 14 no. 1
Type: Research Article
ISSN: 1573-6105

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Book part
Publication date: 30 November 2020

Azizul Hassan and Anukrati Sharma

Abstract

Details

The Emerald Handbook of ICT in Tourism and Hospitality
Type: Book
ISBN: 978-1-83982-689-4

Available. Open Access. Open Access
Article
Publication date: 13 June 2016

Hisahiro Ishijima, Eliudi Eliakimu and Jonathan Mcharo Mshana

The purpose of this paper is to assess causal relations between the implementation of the 5S approach and the reduction of patients’ waiting time at out patient departments (OPDs…

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Abstract

Purpose

The purpose of this paper is to assess causal relations between the implementation of the 5S approach and the reduction of patients’ waiting time at out patient departments (OPDs) of hospitals in Tanzania.

Design/methodology/approach

Patients’ waiting time was measured under the cluster randomized control trial (c-RCT). In all, 16 hospitals were chosen and divided into treatment and control groups using block randomization. Before the intervention, a baseline study was conducted at OPDs in all 16 hospitals. After one year of the intervention, the end-line study was carried out in both the groups. A comparison of the average waiting time reduction and Difference-in-Difference (DID) analysis was carried out to see the effect of the 5S approach on the reduction of patients’ waiting time.

Findings

Statistical significance in reduction of patients’ waiting time was seen in the medical records sections (p=0.002) and consultation rooms (p=0.020) in the intervention group. The same trend was also seen using DID analysis (−15.66 min in medical record, −41.90 min in consultation rooms).

Research limitations/implications

This study has the following limitations in terms of the data. The data were collected for only three days at the time of baseline survey, and again for three days at the time of the end-line survey from 16 hospitals. Moreover, piloted areas for the implementation of the 5S approach vary from hospital to hospital. There might be a bias in the measurement of a patient’s waiting time. Caveats are therefore needed in extrapolating the study results to other settings. Despite these caveats, the findings will provide important insights for implementing quality improvement programs in Tanzania and in other African countries for improvement of time factors.

Originality/value

This study used c-RCT, and has proven the effectiveness of the 5S approach in improving the working environment and reducing patients’ waiting time at OPDs in several hospitals at district level in Tanzania.

Details

The TQM Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1754-2731

Keywords

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