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The purpose of this paper is to investigate the usability (effectiveness, efficiency and user satisfaction) of e‐feedback interfaces. The experiment compares a traditional visual approach with a multimodal approach in order to determine the impact of multimodal metaphors upon the user's understanding, reasoning and engagement with the e‐feedback.

The empirical investigation involved visual (text with graphical illustrations) and multimodal (audio‐visual with expressive avatars and recorded speech) experimental e‐feedback platforms. Both experimental platforms provided the same e‐feedback but used different interaction metaphors to convey the information. The evaluation approach measured effectiveness, efficiency and user satisfaction.

The results showed that the multimodal approach increased usability in terms of effectiveness, efficiency and engagement of users with the e‐feedback. There is a very clear prima facie case that combining different communication metaphors to convey information involved in the e‐feedback simultaneously does not increase the information overload on users. This however was observed to be the case when the visual channel was used.

This paper introduces a unique approach that uses specific combinations of multimodal metaphors to communicate information about e‐feedback simultaneously. This approach increased the usability of e‐feedback and user's engagement in interfaces for e‐learning applications.

To achieve success and results satisfying a wide range of stakeholders, the management and other decision-makers must consider that one of the central elements in the process mentioned above is the employee. Therefore, the employee’s well-being should play a crucial role in the management process (be a core stone in the decision-making process), and consequently, it should be considered an appropriate instrument to keep existing talents within the company and attract new ones. The main objectives of this chapter are to discover the level of the financial well-being of young adults in Latvia (the group of people responsible for the future sustainable development of the country) and to determine the factors influencing the level of financial well-being to create a prototype of financial well-being index. Based on an online questionnaire, the process first involves applying different statistical tests and regression analysis built-in MatLab programming. Second, we intend to create a prototype of the financial well-being index based on a three-step optimisation approach that allows determining the weightings for the factors selected as most important to influence the state of financial well-being and the scoring scale for each of the factors.

The chapter sheds light on how top management teams (TMTs) across multinational firms tackle the ongoing disruptive digital transformation during the pandemic era. The chapter includes basic definitions and global and regional trends on data governance and digital transformation across multinational firms from advanced and emerging markets. Finally, it provides several case studies demonstrating the theoretical and practical applicability of how data governance and digital transformation emerged from top management team perspectives. The chapter outlines the importance of leadership and top management in dealing with emerging technologies and business processes across global firms.

This paper aims to present the Cultural and Organisational Diversity Evaluation (CODE) model and its subsequent electronic tool, aiming to assess the cultural fit of global partners.

The study is a longitudinal study for gaining profound insights into cultural differences and for increasing understanding of human dynamics influencing the success of global relationships. A multi-method including overlapping qualitative and quantitative research methodology was used comprising interviews, observations and questionnaires.

Incorporating cultural knowledge and understanding of the specific context of the partners in global transactions was found to bring added value to global partners. The results of the pilot studies suggest that increased appreciation and awareness of cultural diversity in global transactions are important factors for achieving harmonised distributed collaboration. Such awareness, also called cultural intelligence, can be reached by using a customised assessment tool that evaluates the particularities of the partners.

The conceptual CODE model has so far only been piloted in a few cases in a longitudinal study and is not a commercial tool.

Raising awareness of cultural concerns is important for organisations that are involved in global transactions to improve communication, mutual understanding and effectivity. The CODE assesses the cultural fit of partners in a global context.

Organisations involved in global transactions would benefit from understanding the culture of partners for improved effectiveness.

The CODE model, an instrument for assessing the fit between organisational and national culture, is a novel model developed by the authors.

The purpose of this paper is to explore the extent to which entrepreneurial resourcefulness and competencies theories and practice can be applied in small youth entrepreneurship in Ghana as well as develop an entrepreneurial resourcefulness model for youth entrepreneurs that incorporates their competencies.

A qualitative exploratory approach using semi-structured in-depth interviews amongst 32 youth entrepreneurs in Accra, Ghana was used.

Youth entrepreneurial resourcefulness embraces some relevant concepts of traditional entrepreneurial resourcefulness and competencies. It also emerged that there were other competencies including discipline, understanding business numbers and being empathic which are competencies associated with youth entrepreneurial resourcefulness.

This paper was limited to a small sample of youth entrepreneurs in Ghana; thus, the generalisation of findings should be done with care.

A “3Ps” model for entrepreneurial resourcefulness in youth micro-entrepreneurship is proposed, which encompasses the attributes of personal, people and political competencies. This paper is one of the few attempts to study and explain the type of competencies and resources embedded in youth entrepreneurial resourcefulness.