Dimitrios Chatzoudes, Dimitrios Papadopoulos and Efstathios Dimitriadis
The purpose of this paper is to examine the relationship between consumer perceptions about large companies and behavioral intention toward buying products from these companies…
Abstract
Purpose
The purpose of this paper is to examine the relationship between consumer perceptions about large companies and behavioral intention toward buying products from these companies. It is hypothesized that the better the perceptions, the higher the behavioral intention. Corporate social responsibility (CSR) policies are proposed as the perfect tool to improve consumer perceptions and, hence, increase the customer base of large organizations. Such an approach has randomly been explored in the existing literature, making the examination of the proposed conceptual framework of the study an interesting research topic.
Design/methodology/approach
The proposed conceptual framework was tested on a sample of Greek consumers. The final sample consisted of 454 adult consumers. The reliability and the validity of the newly developed questionnaire were thoroughly examined. Empirical data were analyzed using the “Structural Equation Modeling” technique.
Findings
The results of the quantitative research highlighted the negative perceptions of Greek consumers toward large companies but, at the same time, revealed the statistically significant positive effect of certain dimensions of consumer perceptions on behavioral intention. In more detail, “interest toward community and employees” and “contribution to economic prosperity” seem to enhance behavioral intention, with the first being the most important factor.
Research limitations/implications
A limitation stemming from the implemented methodology is the use of self-report scales to measure the constructs of the proposed model. Moreover, as the measurement of consumer perceptions has never been attempted in the existing literature, the items used to measure this construct were created after an extensive review of theoretical papers, failing to incorporate scales that have been already tested for their reliability.
Practical implications
Using the findings of the empirical analysis as guiding lights, the present study proposes certain measures for large organizations. Highly proposed policies are offered in the final part of the paper. These policies are connected with enhancing the perceived interest of the company toward its community and employees.
Originality/value
The present paper proposes a conceptual framework that examines CSR under a context that has been randomly examined before. It goes beyond theoretical principles and approaches issues that are vital for large organizations. Moreover, the results of the study may be generalized in other developed countries with similar economic realities (e.g. Spain, Italy, Portugal and Ireland).
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Juan Carlos Quiroz-Flores, Renato Jose Aguado-Rodriguez, Edisson Andree Zegarra-Aguinaga, Martin Fidel Collao-Diaz and Alberto Enrique Flores-Perez
This paper aims to find the best tools to influence the improvement of sustainability in food supply chains (FSCs) by conducting a systematic review of articles. The reader will…
Abstract
Purpose
This paper aims to find the best tools to influence the improvement of sustainability in food supply chains (FSCs) by conducting a systematic review of articles. The reader will learn how the different industry 4.0 tools (I4.0T) benefit the FSC and the limitations of each tool.
Design/methodology/approach
A review of 436 articles published during the period 2019 to 2022 referenced in the Scopus and Web of Science databases was performed. The review was limited to articles published in English and directly related to Industry 4.0, circular economy and sustainability in the food supply chain.
Findings
The results show different contributions of I4.0, with some being more influential than others in improving sustainability in FSCs; for example, Internet of Things and Blockchain have been shown to contribute more toward transparency, traceability, process optimization and waste reduction.
Originality/value
The paper's contribution consisted of ranking according to their importance and the I4.0T that affect sustainability in FSCs by classifying the aspects of each tool and the sustainability factors through a categorization by the Analysis Hierarchy Process.
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Prodromos Chatzoglou, Dimitrios Chatzoudes, Vasiliki Amarantou and Vassilios Aggelidis
Corporate social responsibility (CSR) is a concept with increasing importance for global and local organisations. Despite its importance, there is still lack in the understanding…
Abstract
Purpose
Corporate social responsibility (CSR) is a concept with increasing importance for global and local organisations. Despite its importance, there is still lack in the understanding of its complete role, within and outside organisational boundaries. The purpose of this paper is to develop and empirically test a conceptual framework (research model) that examines the antecedents (drivers) and the effects of CSR implementation.
Design/methodology/approach
The proposed conceptual framework was tested, using a newly developed structured questionnaire, in a sample of 80 large private Greek organisations. Key respondents were the executive managers of these organisations. The reliability and the validity of the questionnaire were thoroughly examined, while research hypotheses were tested using the “Structural Equation Modelling” technique.
Findings
Research findings suggest that three factors (“CSR awareness”, “relevant cost of CSR”, “appropriateness of CSR strategies”) have a direct effect on CSR implementation, while one factor (“knowledge of CSR”) has an indirect effect, through “CSR awareness”. On the other hand, CSR implementation seems to have a positive effect on “employee commitment”, “customer satisfaction” and “company reputation”. It should be underlined that these results reflect the opinions expressed by the top management of the companies that participated in the study.
Originality/value
The present study proposes an original, three-dimensional, conceptual framework that examines both the antecedents and the effects of ERP implementation. Such a multidimensional approach has randomly been attempted in the existing literature. Second, the present study examines the subject of CSR in an economy under crisis. This approach is rather unique among previous empirical studies of the same field. Third, the results of the present study may be generalised in other countries with similar economic realities and characteristics (e.g. Cyprus, Spain, Italy, Portugal and Ireland). Finally, the study offers specific managerial implications to business executives.
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Vasiliki Sionti, Giorgos Papageorgiou, Dimitrios Peschos, George Charalambous, Evangelia Kotrotsiou, Pavlos Christodoulides, Victoria Zakopoulou and Mary Gouva
The purpose of this paper is to investigate certain social and psychological parameters and to compare them with basic demographic information, such as the gender and the…
Abstract
Purpose
The purpose of this paper is to investigate certain social and psychological parameters and to compare them with basic demographic information, such as the gender and the education, of patients suffering from Type 2 diabetes mellitus (T2DM).
Design/methodology/approach
A cross-sectional study of Type 2 diabetic patients was conducted. In total, 200 patients with T2DM were enrolled in the study. Psychological factors were assessed with questionnaires, including the Symptom Checklist 90-R (SCL-90-R), the Short-Form Health Survey (SF-36), the Life Orientation Test-Revised (LOT-R) and the Cardiac Anxiety Questionnaire (CAQ). The associations of psychological with socio-demographic factors were assessed through logistic regression analyses.
Findings
Women patients had higher levels of heart-focused anxiety psychopathology than men, and therefore, women tend to avoid activities that burden the heart. Men patients had a significantly higher index of physical functionality than women. No differences were recorded by the SCL-90R questionnaire between men and women. For the patients with elementary education, lower levels of mental health (SF-36-MCS) were observed.
Originality/value
The chronicity of the disease aggravates the psychopathology of the patients thereby creating adverse impact not only on health but also on efforts for compliance. A personalized approach by the health professionals could contribute in addressing the psychological factors that accompany T2DM.
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Dimitrios Chatzoudes, Prodromos Chatzoglou and Anastasios Diamantidis
Looking back on the last 12 years, the whole planet went through two major economic crises (2008 and 2019), which both had a profound impact on the survival of businesses. The…
Abstract
Purpose
Looking back on the last 12 years, the whole planet went through two major economic crises (2008 and 2019), which both had a profound impact on the survival of businesses. The present study aims to develop and empirically test a conceptual framework that investigates the factors that have an influence on firm survival. More specifically, the study proposes a three-dimensional framework that includes performance drivers (utilizing resource-based view [RBV] factors), performance measures and the measurement of firm survival. Such a multi-dimensional approach has very rarely been explored in the existing literature.
Design/methodology/approach
A thorough literature review revealed gaps in the literature and offered the basis for developing the proposed conceptual framework of the study. Its empirical examination (hypothesis testing) was conducted with the use of a newly developed structured questionnaire that was distributed to a group of Greek manufacturing organizations (the final sample consists of 364 manufacturing companies). Empirical data were analyzed using the “structural equation modeling” (SEM) technique (multivariate analysis) and other similar techniques (i.e. exploratory factor analysis and analysis of variance). The study is empirical (based on primary data), explanatory (examines cause and effect relationships), deductive (tests research hypotheses) and quantitative (includes the analysis of quantitative data collected with the use of a structured questionnaire).
Findings
On the one hand, empirical results point out that “manufacturing-marketing alignment,” “manufacturing capabilities,” “structural configuration” and “business performance under crisis” have the most significant impact and on short-term survival (current situation). On the other hand, “competitive advantage” and “business performance under crisis” have the most significant impact on long-term survival (future situation). Focusing on RBV factors, only “structural configuration” and “manufacturing capabilities” directly affect short-term survival, while “manufacturing–marketing alignment” has an indirect effect on the same factor. Then again, all RBV factors indirectly affect long-term survival. Also, it is confirmed that short-term survival strongly affects long-term survival.
Originality/value
The present study contributes to the debate concerning the antecedents of firm survival, since current empirical findings are quite inconsistent. Specifically, crucial performance drivers and other measures are incorporated into an original model, which reveals their synergies and their impact on the dynamic dimensions of firm survival. Additionally, it enhances the stream of research that investigates firm survival under crisis since very few similar empirical studies have been conducted. Finally, firm survival is not measured as a static concept but rather as a dynamic one (firm survival – current situation and firm survival – future situation). Overall, the final model can explain 35.2% of the variance in “firm survival – current situation” and 46.3% of the variance in “firm survival – future situation.”
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Vasileios Vlachos, Aristidis Bitzenis and Bruno S. Sergi
Carlos Lopezosa, Dimitrios Giomelakis, Leyberson Pedrosa and Lluís Codina
This paper constitutes the first academic study to be made of Google Discover as applied to online journalism.
Abstract
Purpose
This paper constitutes the first academic study to be made of Google Discover as applied to online journalism.
Design/methodology/approach
This paper constitutes the first academic study to be made of Google Discover as applied to online journalism. The study involved conducting 61 semi-structured interviews with experts that are representative of a range of different professional profiles within the fields of journalism and search engine positioning (SEO) in Brazil, Spain and Greece. Based on the data collected, the authors created five semantic categories and compared the experts' perceptions in order to detect common response patterns.
Findings
This study results confirm the existence of different degrees of convergence and divergence in the opinions expressed in these three countries regarding the main dimensions of Google Discover, including specific strategies using the feed, its impact on web traffic, its impact on both quality and sensationalist content and on the degree of responsibility shown by the digital media in its use. The authors are also able to propose a set of best practices that journalists and digital media in-house web visibility teams should take into account to increase their probability of appearing in Google Discover. To this end, the authors consider strategies in the following areas of application: topics, different aspects of publication, elements of user experience, strategic analysis and diffusion and marketing.
Originality/value
Although research exists on the application of SEO to different areas, there have not, to date, been any studies examining Google Discover.
Peer review
The peer-review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2022-0574
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Dimitrios Stylidis and Barbora Cherifi
This paper aims to explore the characteristics (i.e. complex, specific) of destination image as perceived by visitors and non-visitors to a tourist place.
Abstract
Purpose
This paper aims to explore the characteristics (i.e. complex, specific) of destination image as perceived by visitors and non-visitors to a tourist place.
Design/methodology/approach
Overall, 42 semi-structured interviews were conducted with Czech and Greek visitors and non-visitors to London, the UK. From the 21 interviews in each country, 11 conducted with visitors and 10 with non-visitors to London.
Findings
A number of characteristics of the image of London were identified that differed across visitors and non-visitors, irrespective of respondents’ nationality, including accuracy, specificity, completeness and complexity.
Research limitations/implications
The characteristics of image of different types of destinations (i.e. rural, seaside resorts) need to be assessed in the future, as this paper focused on a well-known urban destination.
Practical implications
This paper provides support for effective and innovative solutions to place marketing and branding of tourist destinations. For example, greater complexity and more specific images should be used to attract the repeating visitors market.
Originality/value
The paper’s originality lies in providing a better understanding of the characteristics of destination image, as perceived by visitors and non-visitors to a tourist place.
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Despoina Ioakeimidou, Dimitrios Chatzoudes, Symeon Symeonidis and Prodromos Chatzoglou
This study aims to develop and test an original conceptual framework that examines the role of various factors borrowed from three theories (i.e. Institutional Theory…
Abstract
Purpose
This study aims to develop and test an original conceptual framework that examines the role of various factors borrowed from three theories (i.e. Institutional Theory, Resource-Based View and Diffusion of Innovation) in adopting Human Resource Analytics (HRA).
Design/methodology/approach
A new conceptual framework (research model) is developed based on previous research and coherent theoretical arguments. Its factors are classified using the Technology–Organization–Environment (TOE) framework. Research hypotheses are tested using primary data collected from 152 managers of Greek organizations. Empirical data are analyzed using the “Structural Equation Modelling” (SEM) technique.
Findings
The technological and organizational context proved extremely important in enhancing Organizational Analytics Maturity (OAM) and HRA adoption, while the environmental context did not. Relative advantage and top management support were found to significantly impact the adoption of HRA, while Information Technology (IT) infrastructure, human resource capabilities and top management support are crucial for increasing OAM. Overall, the latter is the most important factor in enhancing HRA adoption.
Originality/value
This study contributes to the limited published research on HRA adoption while at the same time it can be used as a guideline for future research. The novel findings offer insights into the factors impacting OAM and HRA adoption.
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Georgios Kalamatianos, Symeon Symeonidis, Dimitrios Mallis and Avi Arampatzis
The rapid growth of social media has rendered opinion and sentiment mining an important area of research with a wide range of applications. This paper aims to focus on the Greek…
Abstract
Purpose
The rapid growth of social media has rendered opinion and sentiment mining an important area of research with a wide range of applications. This paper aims to focus on the Greek language and the microblogging platform Twitter, investigating methods for extracting emotion of individual tweets as well as population emotion for different subjects (hashtags).
Design/methodology/approach
The authors propose and investigate the use of emotion lexicon-based methods as a mean of extracting emotion/sentiment information from social media. The authors compare several approaches for measuring the intensity of six emotions: anger, disgust, fear, happiness, sadness and surprise. To evaluate the effectiveness of the methods, the authors develop a benchmark dataset of tweets, manually rated by two humans.
Findings
Development of a new sentiment lexicon for use in Web applications. The authors then assess the performance of the methods with the new lexicon and find improved results.
Research limitations/implications
Automated emotion results of research seem promising and correlate to real user emotion. At this point, the authors make some interesting observations about the lexicon-based approach which lead to the need for a new, better, emotion lexicon.
Practical implications
The authors examine the variation of emotion intensity over time for selected hashtags and associate it with real-world events.
Originality/value
The originality in this research is the development of a training set of tweets, manually annotated by two independent raters. The authors “transfer” the sentiment information of these annotated tweets, in a meaningful way, to the set of words that appear in them.