Hassir Lastre Sierra, Antonio Ruiz Molina and Diana Barrón Villaverde
This paper investigates the effectiveness of the Ambidextrous Scorecard (ASC) in facilitating the integration of organizational ambidexterity in four-star Puebla City hotels for…
Abstract
Purpose
This paper investigates the effectiveness of the Ambidextrous Scorecard (ASC) in facilitating the integration of organizational ambidexterity in four-star Puebla City hotels for managing exploitation and exploration activities. It proposes an integrated approach to ambidexterity and introduces the ASC as a tool explicitly targeting hotels’ challenges and opportunities.
Design/methodology/approach
The study analyzes survey data from 41 hotels (85.42% response rate). Our methodology involves a literature review, the Delphi technique for questionnaire validation, and data collection through Google Forms. Statistical tests confirm the reliability and validity of the approach for assessing the effective integration of exploitation and exploration activities.
Findings
The paper highlights how the ASC promotes an integrated approach to managing both activities. By incorporating exploitation activities (cost reduction, strategic alliances), and facilitating exploration activities (process innovation, new market attraction), the ASC empowers hotels to streamline operations, develop novel offerings, and achieve enhanced operational efficiency and innovation.
Research limitations/implications
We acknowledge limitations due to its specific focus on the hotel industry in Puebla City, suggesting that the results may not be universally applicable. We recommended that further investigation be conducted into the application of the Ambidextrous Scorecard (ASC) across different sectors and regions to enhance understanding of organizational ambidexterity. Exploring the impact of integrating exploitation and exploration activities across corporate areas could offer valuable insights for implementing the ASC in diverse business settings.
Practical implications
The paper indicates that hotels can achieve ambidexterity by integrating exploitation and exploration activities using the Balanced Scorecard. This approach enhances competitiveness, allowing hotels to anticipate and respond to market trends quickly. It highlights the significance of considering ambidexterity across all organizational areas to ensure sustained adaptability and performance in dynamic environments.
Originality/value
This paper introduces the concept of integrated ambidexterity and the ASC as a novel tool for managing the balance between innovation and efficiency. The ASC transcends the hotel industry, potentially benefiting various service sectors by facilitating a more integrated approach to organizational performance.
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Diana Barron and Angela Hassiotis
There is now a vast amount of available information, research and policy on the transition of young people with learning disabilities to adulthood. These sources are informed by…
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There is now a vast amount of available information, research and policy on the transition of young people with learning disabilities to adulthood. These sources are informed by different professional philosophies and practices, resulting in a heterogeneous mass of data that can be confusing, contradictory and repetitive. In this review we provide an overview of recent publications about services for young people with learning disabilities at the time of transition, with particular focus on those with mental disorders including neurodevelopment disorders and/or challenging behaviour. We discuss their relevance to good practice and the implications for the future development of services for people with learning disabilities in the UK. We argue that, despite the qualitative differences between the experience of transition to adulthood for young people with learning disabilities and that of other young people, the principles of service provision remain the same. Developments in research and clinical practice in this field ought to reflect good practice, as well as embracing new methodologies, and benefit from advances in adolescents without learning disabilities.
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Angela Hassiotis and Diana Barron
This article examines the prevalence of mental disorders in a community and clinic population of adolescents with learning disabilities in one catchment area (in the UK). A two…
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This article examines the prevalence of mental disorders in a community and clinic population of adolescents with learning disabilities in one catchment area (in the UK). A two stage cross‐sectional survey was used. Measures included screening by parental report (Developmental Behaviour Checklist), adaptive behaviour (Vineland Survey Scale) and clinical interview (ICD 10 childhood disorders).Seventy‐five adolescents aged 12‐19 years old participated in the study. 50.7% screened positive for mental disorders, mainly in the disruptive and anti‐social domains. Almost all of those were found to have an identifiable ICD10 mental disorder. The most common diagnoses included pervasive developmental disorders, hyperkinetic disorder and emotional disorders. Male participants as well as those with autism were more likely to be reported as cases. Caseness was associated with lower adaptive level, presence of autism and family history of mental disorder.Rates of psychopathology are high in adolescents with learning disabilities. There are continuing difficulties in diagnostic ascertainment primarily due to mediation by developmental factors. Further research is necessary in order to clarify continuities of mental disorders in this population and to develop effective interventions.
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Unmentionable products are those that are considered to be offensive,embarrassing, harmful, socially unacceptable, or controversial to somesignificant segment of the population…
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Unmentionable products are those that are considered to be offensive, embarrassing, harmful, socially unacceptable, or controversial to some significant segment of the population. Examples of these products include personal hygiene products, cigarettes, and even fur coats. Describes empirical research, based on a cross‐sectional survey of 248 subjects, which provides a taxonomy of these products. Objectives of the research were to determine if unmentionable products still exist; and to assist brand marketers with market strategies. Two key factors were found to group unmentionable products together: level of controversy/harm; and level of communication. There were two groups of unmentionable products based on this classification: controversial/harmful and public communication; and beneficial and private communication. Certain products were not unmentionable. Managerial implications include careful target market segmentation, particularly for controversial/public products. For beneficial private products, high quality and accurate information is critical. Unmentionable products still exist after 14 years, and both the concept itself and the determining factors are timeless, even though specific products will change over time.
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My warm thanks to Dean James Hunt, Provost, and Professor Jacqueline Muir-Broaddus, Chair of the Psychology Department, for making a home at Southwestern University, Georgetown…
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My warm thanks to Dean James Hunt, Provost, and Professor Jacqueline Muir-Broaddus, Chair of the Psychology Department, for making a home at Southwestern University, Georgetown, Texas, for cultural ergonomics and the International Center of Cultural Ergonomics, and for facilitating preparation of this book. Southwestern students Kendra Francisco, Staci Benson, and Ellen Gass contributed helpful assistance. At Elsevier, Fiona Barron, Publishing Editor, has been extraordinarily helpful, and the consideration and support there from Becky Lewsey and Deborah Raven have been particularly noteworthy. Dr. Pierre Falzon, Conservatoire des Arts et Metiers in Paris, made possible the acquisition of documents written by Professor Alain Wisner, who died recently. Computer advice and assistance provided by Richard H. Troxell have been invaluable. Communication and interchange of documents and information with Dr. Eduardo Salas at the University of Central Florida were facilitated by Marcella Maresco and Diana Furman.
Lisa Hinson, Jennifer Wu Tucker and Diana Weng
The rule change for segment reporting in 1998 has arguably made segment reporting more relevant through the adoption of the management approach. Meanwhile, the management approach…
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The rule change for segment reporting in 1998 has arguably made segment reporting more relevant through the adoption of the management approach. Meanwhile, the management approach has resulted in a decrease in the comparability of segment income. We introduce firmspecific measures of changes in relevance and comparability due to the rule change. Our treatment firms experienced an increase in the relevance of segment reporting but a large decrease in the comparability of segment income; our benchmark firms barely experienced any changes in relevance and comparability. We examine earnings forecasts before vs. after the rule change issued by financial analysts—a major user group of segment reporting. Relative to benchmark firms, treatment firms’ analyst forecast error reductions around the segment disclosure event are not significantly different after the rule change than before the rule change, but treatment firms’ forecast dispersion reductions around the segment disclosure event are significantly larger after the rule change than before the rule change. These results suggest that despite the decrease in comparability, the new segment reporting rule has increased the decision usefulness of segment information by decreasing disagreement among analysts.
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Henry Dawson, Nael Alami, Keith Bowen and Diana Maddah
The Syrian refugee crisis is too big and complex for any single country to mount an adequate response. Mitigating the human tragedy, deciphering its root causes, and developing…
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The Syrian refugee crisis is too big and complex for any single country to mount an adequate response. Mitigating the human tragedy, deciphering its root causes, and developing sustainable solutions require effective international collaboration. To teach collaboration of this kind to university students, researchers in the US, UK, and Lebanon used accessible communication technology in development of a Virtual Exchange in Global Health, connecting students in medical and allied health fields. Through a problem-based learning curriculum, students from Cardiff Metropolitan University in Wales and the Modern University for Business and Science in Beirut worked collaboratively to conduct desktop research on the crisis and develop a protocol to interview camp residents about the public health issues affecting them. Students in Beirut then conducted interviews and gathered 360-degree video footage of conditions in the camp, which students in the UK studied using low-cost Virtual Reality (VR) viewers. Student feedback provided preliminary indications that the problem-based learning methodology, including the immersive VR experience, contributed to the participating students’ intrinsic motivation to study the problem. The students collaborated in dividing and distributing tasks as well as in engaging with each other in a Joint Problem Space, and began to build relationships outside class, relationships that will serve them well as practicing professionals in the field of global health. These outcomes create warrant for further development of the program and suggest possibilities for deployment of this high impact model for teaching in other fields where complex problems require international collaboration.