Manimay Dev, Dinesh Kumar and Dharmendra Patel
The purpose of this paper is to identify the factors that influence hospitals’ selection by health-care insurers in India and to establish a hierarchical model representing the…
Abstract
Purpose
The purpose of this paper is to identify the factors that influence hospitals’ selection by health-care insurers in India and to establish a hierarchical model representing the relationship among different factors and their influence on the entire scenario.
Design/methodology/approach
A survey with a set of questionnaires was conducted with different health-care insurer executives of reputed health insurance companies. The data has been gathered by using a five-point Likert scale. Their opinions were converted into a reachability matrix and an interpretive structural modeling was constructed. The final results obtained were verified by using fuzzy Matriced Impacts Croises-Multiplication Applique and Classement analysis.
Findings
The results suggested three key driving factors, National Accreditation Board for Hospitals & Healthcare Providers accreditation of the hospital, purchasing power of people in the region and national and international recognition of the hospital among the eleven factors selected for the study.
Research limitations/implications
The research mainly focuses on the health insurance benefits provided by privately owned insurance companies and do not comment on any government’s mass health insurance scheme.
Practical implications
With a small proportion of people under the umbrella of health insurance in India, these factors will assist and expedite insurer’s effort to penetrate deep into rural and urban areas enhancing availability and escalating affordability.
Originality/value
This paper presents key factors responsible for better coordination between health-care systems and insurance companies.
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Jogendra Jangre, Abdul Zubar Hameed, Medha Srivastava, Kanika Prasad and Dharmendra Patel
Hospital activities restore health and save lives; yet they produce infectious waste that might harm people and the environment if not handled carefully. The sudden increase in…
Abstract
Purpose
Hospital activities restore health and save lives; yet they produce infectious waste that might harm people and the environment if not handled carefully. The sudden increase in bio-medical waste (BMW) generation was caused due to the outbreak of Coronavirus disease (COVID-19) at the beginning of year 2020. There is a huge potential of businesses from BMW generated in the developing economies. The document destruction process would prove to be beneficial in determining the strategies and policies for the business from BMW. Therefore, the purpose of this study was to identify and evaluate the factors that influence the business prospects from BMW in developing economies.
Design/methodology/approach
The study focuses on identifying 18 factors based on an extensive literature review, questionnaire, theoretical foundations and interviews with experts in the context of developing economies. These factors are categorized into four groups namely “Culture, education and microeconomics”, “Infrastructure, social provision, and technology”, “Policy and institution” and “Integrated waste management system”. Consequently, these factors are prioritized to assist the decision-maker in comprehending the most critical aspects of accomplishing the best business practices. A framework based on the Best–Worst Method (BWM) is applied to evaluate and determine the significance of each identified factor.
Findings
The major contribution of this paper is to identify key factors that are responsible for successful implementation of the business practices from the generated BMW. The study also explains their nature, significance and inter-relationship among them using BWM. Current study applied a distinctive modeling approach to examine the contextual relationship among the key factors and to rank them as per their importance. The findings of the study suggest that “Setup for collection and segregation is the best alternative for business from BMW produced”.
Originality/value
The paper also presents strategies, which can be adopted as a guiding step by the decision-makers to formulate policies for the effective business practice from BMW. This research is expected to stimulate future applications of the BWM to facilitate long-term decision-making.
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Dharmendra Trivedi, Atul Bhatt, Mayank Trivedi and Pankajray Vinodchandra Patel
This empirical study aims to measure the performance of electronic service quality and related infrastructure in a state university library and suggests the strategies for further…
Abstract
Purpose
This empirical study aims to measure the performance of electronic service quality and related infrastructure in a state university library and suggests the strategies for further improvement based on this study.
Design/methodology/approach
The data collection was done through a survey questionnaire based on the 22 attributes of four e-Service quality dimensions rated on five-point Likert scale. The sample population consisted of 239 respondents comprising of different categories of users of university library.
Findings
The results of this study indicated that all four dimensions rated by the users fell between mean score 3 to 4 (good), the highest score was received in dimension online public access catalogue (OPAC) and internet service with followed by Library website, Library electronic equipment’s and e-User education. Out of total 22 e-Service quality attributes, none of the attributes received score above 4 (excellent), which indicates that still university library need to improve the current performance of e-Service quality and to take remedial steps to enhance the existing e-services and infrastructure.
Practical implications
Findings from this study could assist university library authority to sustain and enhance performance of e-Services that could achieve the core journey of the modern university libraries.
Originality/value
This study was the first endeavour for measurement of the performance of e-Service quality and related infrastructure of federal university libraries in India.
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Dharmendra B.V., Shyam Prasad Kodali and Nageswara Rao Boggarapu
The purpose of this paper is to adopt the multi-objective optimization technique for identifying a set of optimum abrasive water jet machining (AWJM) parameters to achieve maximum…
Abstract
Purpose
The purpose of this paper is to adopt the multi-objective optimization technique for identifying a set of optimum abrasive water jet machining (AWJM) parameters to achieve maximum material removal rate (MRR) and minimum surface roughness.
Design/methodology/approach
Data of a few experiments as per the Taguchi’s orthogonal array are considered for achieving maximum MRR and minimum surface roughness (Ra) of the Inconel718. Analysis of variance is performed to understand the statistical significance of AWJM input process parameters.
Findings
Empirical relations are developed for MRR and Ra in terms of the AWJM process parameters and demonstrated their adequacy through comparison of test results.
Research limitations/implications
The signal-to-noise ratio transformation should be applied to take in to account the scatter in the repetition of tests in each test run. But, many researchers have adopted this transformation on a single output response of each test run, which has no added advantage other than additional computational task. This paper explains the impact of insignificant process parameter in selection of optimal process parameters. This paper demands drawbacks and complexity in existing theories prior to use new algorithms.
Practical implications
Taguchi approach is quite simple and easy to handle optimization problems, which has no practical implications (if it handles properly). There is no necessity to hunt for new algorithms for obtaining solution for multi-objective optimization AWJM process.
Originality/value
This paper deals with a case study, which demonstrates the simplicity of the Taguchi approach in solving multi-objective optimization problems with a few number of experiments.
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Dharmendra Trivedi, Navaneeta Majumder, Mayuri Pandya, Atul Bhatt and Shanti P. Chaudhari
The purpose of the study is to explore the bibliometric features of scientific publications in the area of domestic violence (an important global social problem) for the period…
Abstract
Purpose
The purpose of the study is to explore the bibliometric features of scientific publications in the area of domestic violence (an important global social problem) for the period 2011–2020; thus, enabling the scientific community to understand the research progress on the topic.
Design/methodology/approach
The data of the scientific publications were retrieved from the Scopus database. The keyword “Domestic Violence” was applied as a topic term to search articles published during the study period. The statistical analysis was conducted by using the RStudio and VOSviewer tools along with MS Excel.
Findings
A total of 11,899 scientific works were published during the study period. The annual percentage growth of publication in the area of domestic violence in the study period is 74.97%. The majority of the papers (74.72%) were published as journal articles. USA and UK have the highest numbers of scientific publications and citations. Together they account for more than half of the publications (58.38%) and citations (67 per pub). However, the highest average citation per publication has been recorded by Switzerland (34 per pub). Feder G. (UK) is the most cited author, and the Journal of Interpersonal Violence (Sage publications) has the highest number of publications, citations and source title impact ratio in the domain of domestic violence.
Practical implications
One can find numerous bibliometric studies in the domain of natural science, but not many studies have been conducted in the field of social sciences. In this light, the scientific community can gain from the bibliometric information regarding the scientific publications in the area of domestic violence, which is one of the dominant areas of study in social sciences.
Originality/value
The study will provide significant information on the trends of academic publications in the study area. It is one of the most comprehensive studies on domestic violence, which will aid the potential researchers in identifying the most prominent contributions, county-wise research distribution, author and journal productivity and other related indicators. The findings of the study will be also helpful to library authorities in reviewing and updating collection development policy.
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Neharika Vohra and Siddharth Saxena
Microsign Products was established in 1979 by Mr. Nisheeth Mehta in the quiet town of Bhavnagar in Gujarat. The company commenced its operations to produce plastic fasteners…
Abstract
Microsign Products was established in 1979 by Mr. Nisheeth Mehta in the quiet town of Bhavnagar in Gujarat. The company commenced its operations to produce plastic fasteners, clips, clamps closures mainly used in electronic industries. In 2015, it had become the market leader in Western India and the whole and sole seller of many products such as adhesive clips and cables for large companies such as Honda, the Tatas, Siemens etc. Over the years Microsign diversified to meet the requirements of the automobile, defence, telecommunication, and packaging industries. Exhibit 1 shows the product list of Microsign. Operating from a single three storied building over the last 35 years, Microsign served clients from far and wide. The liaison office in Mumbai helped in the procurement of material and in marketing its products. In May 2015, Microsign moved to a 2000 square yard building on the outskirts of Bhavnagar. There was ample room for manufacturing, warehousing, shipping, and administration in the new premises of Microsign.
Details
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Keywords
Rajiv Kumar Dwivedi, Manoj Pandey, Anil Vashisht, Devendra Kumar Pandey and Dharmendra Kumar
The study aims to investigate the consumers' behavioral intention toward green hotels. The tendency of individuals to afford green hotels is further escalating with progressing…
Abstract
Purpose
The study aims to investigate the consumers' behavioral intention toward green hotels. The tendency of individuals to afford green hotels is further escalating with progressing coronavirus disease-2019 (COVID-19) pandemic recurring waves. The increased worry of consumers toward health, hygiene and the climate is acquiring momentum and transforming how consumers traditionally perceive green hotels.
Design/methodology/approach
The study has recommended an integrated framework incorporating various research fields as attitude-behavior-context theory, theory of planned behavior (TPB) and moderating influences to study the associations among the antecedents of consumers' behavioral intention toward green hotels. The study comprised the participation of 536 respondents residing in the Delhi and National Capital Region (NCR) of India. The data analysis strategy involved the use of structural equation modeling (SEM) analysis to test the proposed research framework.
Findings
The results and findings of the study indicated a significant influence of fear and uncertainty of the COVID-19 pandemic and environmental concern on green trust. The results also revealed the considerable impact of green trust on willingness to pay premium, attitude and subjective norms, which significantly influenced behavioral intention. The analysis also revealed the moderating influence of environmental concern in the relationship of green trust and behavioral intention.
Research limitations/implications
The study has recommended significant theoretical. The theorists may use this research framework to analyze better the transforming consumer behavior trends toward green hotels in the ongoing fearful and uncertain COVID-19 pandemic scenario.
Practical implications
The study has recommended significant managerial implications. The industry practitioners may also utilize the framework to sustain the hotel business and bring new strategic insights into practice to combat the impact of the pandemic and simultaneously win consumers' trust in green hotels.
Originality/value
Although the researchers have previously emphasized consumers' intention toward green practices embraced by hotels, the impact of the COVID-19 pandemic on the green hotel industry gained noticeable attention from researchers. Furthermore, there is a scarcity of literature providing insights on the behavioral dynamism of hotel customers' trust, attitude and willingness to pay for green hotels during the repetitive waves of the COVID-19 pandemic. The study will support the existing literature gap by enlightening the associations among the various antecedents of green hotels' behavioral intention, COVID-19 and environmental concern.
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Dharmendra Trivedi, Navaneeta Majumder, Atul Bhatt, Mayuri Pandya and Shanti P. Chaudhari
This study aims to examine the research productivity and network visualisation on reproductive health (RH) domain with several bibliometric indicators and applied visualisation…
Abstract
Purpose
This study aims to examine the research productivity and network visualisation on reproductive health (RH) domain with several bibliometric indicators and applied visualisation approach in co-authorship, citation, co-occurrence of keywords and bibliographic coupling analysis in the area of RH.
Design/methodology/approach
This study used bibliometric indicators to determine the highly productive authors, source title, documents and organisations. This study used Web of Science database and retrieved a total of 18,186 scientific publications on the domain of RH published during the period of 2010–2020. Data analysis was also performed using VOS viewer software and RStudio.
Findings
The findings discovered the increasing trends of research publications in reproductive health in past ten years. The USA UK, China and Australia were the top four productive countries in terms of publishing research in the arena, and “Kishsin DM” and “Hauser R” have secured in top two positions under highly prolific authors category. University of California, Harvard University and University of London were observed under the top three productive institutions in the domain. This study also revealed association and collaboration among authors, country and institutions in the visualisation analysis. The core findings of co-occurrence of keywords emphasised that “RH,” “assisted reproductive technology,” “women,” “pregnancy” and “in-vitro fertilization” were established frequently used keywords and have robust link strength.
Practical implications
The findings will be helpful to the researchers to know about the status of latest trends and development of the domain. This study is also helpful to the library authority for collection development in the specific subject domain.
Originality/value
To the best of the authors’ knowledge, there was no past study found on the evaluation of research productivity and network visualisation in the domain of RH, which is a globally important issue.
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Nuurshiraathal Firdaws Abd Rani and Asmak Ab Rahman
Purpose – Women are more susceptible to specific health risks such as breast cancer, cervical cancer, and risk during pregnancy and childbirth. These can affect women’s well-being…
Abstract
Purpose – Women are more susceptible to specific health risks such as breast cancer, cervical cancer, and risk during pregnancy and childbirth. These can affect women’s well-being and also need to be managed to avoid financial loss. Takaful operators in Malaysia have been offering special takaful products for women. Women can mitigate exposure to these risks through insurance. This study examines the risks faced by Malaysian women and the coverage they are offered by Islamic insurance.
Methodology/approach – The study used a qualitative methodology involving documentary evidence and interviews with four Islamic insurance agents and four product development officers from four Islamic insurance providers in Malaysia.
Findings – Among the risks faced by women are female-specific illnesses, the cost of expensive treatments, crime-related accidents or loss, social or career risks and privatisation policy. Due to these risks, women are in need of female-specific takaful products to reduce risk and protect themselves.
Originality/value – Specific takaful products for women are crucial to protect them from risks, improving their well-being and increasing their participation in the nation’s economic and social development.