Derek Smith is a retailer with conviction. As managing director of Audiotronic Holdings, parent company of Laskys chain of 31 hi‐fi shops, he believes that the business he is…
Abstract
Derek Smith is a retailer with conviction. As managing director of Audiotronic Holdings, parent company of Laskys chain of 31 hi‐fi shops, he believes that the business he is involved in is well on the way to becoming a major consumer industry. “Our objective,” he says, “is to establish a national chain of retail stores selling a range of home entertainment equipment.”
Kepa Mendibil Telleria, Derek Little and Jill MacBryde
Efficient teamwork has been shown to be a key element for improving business process performance and, as a consequence, organisational performance. As a result of this, improving…
Abstract
Efficient teamwork has been shown to be a key element for improving business process performance and, as a consequence, organisational performance. As a result of this, improving management and measurement of team performance has captured the interest of many organisations intending to increase their competitiveness. This paper illustrates some of the research findings of an on‐going collaborative research project. It first introduces the idea behind a framework for managing process team performance and later compares this framework with the work that an EFQM winning organisation (2000 European Quality Award prize winner) carried out in order to re‐engineer its organisation towards a structure based on processes and teams.
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Describes a recent study conducted by the British Library Documentand Supply Centre (BLDSC) aimed at determining whether its data couldprovide a useful indicator to the science…
Abstract
Describes a recent study conducted by the British Library Document and Supply Centre (BLDSC) aimed at determining whether its data could provide a useful indicator to the science policy community, as a more forward looking supplement to citation analysis. Finds that patterns of document demand and use measures of information services can provide useful data on the information infrastructure of industrial research.
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William Paisley and Matilda Butler
The amount of information that could be distributed in the world increased by many orders of magnitude with the invention of movable type and the printing press. Then, however…
Abstract
The amount of information that could be distributed in the world increased by many orders of magnitude with the invention of movable type and the printing press. Then, however, the basic tools of publishing remained almost unchanged for four centuries after Gutenberg.
Cathodic protection is one of the best methods of preventing corrosion. It can be made even more effective and economical through the use of organic coatings to limit the…
Abstract
Cathodic protection is one of the best methods of preventing corrosion. It can be made even more effective and economical through the use of organic coatings to limit the cathodically protected area
In this chapter, the process of doctoral research is discussed in relation to narrative inquiry. I was the doctoral supervisor for Cindy and Derek while they completed their PhDs…
Abstract
In this chapter, the process of doctoral research is discussed in relation to narrative inquiry. I was the doctoral supervisor for Cindy and Derek while they completed their PhDs. I examine in this chapter my experiences alongside Derek and Cindy. I consider the process of recruitment, field text collection and generation, the writing process, and considerations based on the methodology on narrative inquiry, with attention focused on the Deweyan ontology of experience, the three-dimensional narrative inquiry space, co-composition of research texts, narrative threads, living and telling narrative inquiries, and the relational quality of narrative inquiry. This chapter closes with thoughts about who we are in relationship with each other in the graduate process and the fluid nature of research.
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Valerie A. Chambers, Matthew J. Hayes and Philip M.J. Reckers
Counterproductive work behavior (CWB) imposes significant costs on organizations, thus antecedents of CWB are of particular interest to both practitioners and academics. The…
Abstract
Purpose
Counterproductive work behavior (CWB) imposes significant costs on organizations, thus antecedents of CWB are of particular interest to both practitioners and academics. The authors examine how one’s own narcissism interacts with co-worker narcissism to influence willingness to engage in retaliatory CWB against a co-worker.
Design/methodology/approach
The data for this study were obtained from Amazon Mechanical Turk participants and Master of Business Administration students, representing a cross-section of employee representatives.
Findings
The authors find that employees expect narcissistic co-workers to engage in continuing future CWB and this, in turn, increases employees' willingness to engage in retaliatory CWB. That is, non-narcissistic employees are provoked to engage in organizationally-destructive behaviors by peers perceived as narcissists. This affect is attenuated by the employee’s own narcissism. Relative to non-narcissists, narcissistic employees find a narcissistic co-worker more likeable, which reduces their willingness to engage in retaliatory CWB against the co-worker.
Practical implications
For corporations and HR managers, this study demonstrates the caution necessary when considering hiring and operational practices. Specifically, non-narcissists demonstrate increased willingness to engage in organizationally-destructive behaviors after interpersonal conflict with a narcissistic co-worker.
Originality/value
The authors extend prior research about interpersonal drivers of CWB, which primarily considered superior-subordinate dyad, by examining the joint effects of individual and co-worker narcissism in peer-to-peer relationships.