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Article
Publication date: 31 October 2018

Lee Cheng Koh, Rae Walker, Dennis Wollersheim and Pranee Liamputtong

The purpose of this paper is to present a mixed method study of social capital development and use, based on an intervention which provided women from refugee backgrounds with…

289

Abstract

Purpose

The purpose of this paper is to present a mixed method study of social capital development and use, based on an intervention which provided women from refugee backgrounds with social capital development skills and tools.

Design/methodology/approach

In total, 111 Afghan, Burmese and Sudanese women living in Melbourne, Australia, received peer-support training and a free unlimited fixed-dial mobile phone for one year.

Findings

Interview and call log data suggest that the training sessions and mobile phones played important roles in bonding social capital development, resulting in a complex support network among participants. To a lesser extent, there was also evidence of bridging social capital creation. By providing linkages to government institutions through an interpreter service, the mobile phones gave participants easy access to linking social capital, in their heritage language.

Originality/value

The program supplements existing community resources with mobile phone technology to create social capital rich networks within these disadvantaged communities, and the authors describe the community characteristics that make participants amenable to such an intervention.

Details

International Journal of Migration, Health and Social Care, vol. 14 no. 4
Type: Research Article
ISSN: 1747-9894

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Article
Publication date: 1 May 2005

D. Wollersheim and J. W. Rahayu

This paper presents a framework which combines data and text retrieval techniques to exercise and evaluate ontology based query expansions. We prepare by using linguistic…

435

Abstract

This paper presents a framework which combines data and text retrieval techniques to exercise and evaluate ontology based query expansions. We prepare by using linguistic techniques to identify query and document concepts, locating them in a ontologically defined semantic space. Expansions originate from the identified query concepts, with success determined by matching in the relevant document set. We identify three orthogonal dimensions that can affect query expansion success; relationship source, success measure technique, and query expansion technique. Expansion technique is further divided into six different categories: simple pruning, complex probability, voting, directional, semantic propagation, and multiple source concept. We describe each technique and show examples where they would be useful. The system architecture used facilitates plugging in of various expansion and evaluation routines, and flowing results from one method to the next. The system is useful for microanalysis of query expansion, discovering which components of ontological derived knowledge most influence query expansion success. In this work, we apply our framework to the medical domain.

Details

International Journal of Web Information Systems, vol. 1 no. 2
Type: Research Article
ISSN: 1744-0084

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Book part
Publication date: 4 December 2020

Abdelkebir Sahid, Yassine Maleh and Mustapha Belaissaoui

Abstract

Details

Strategic Information System Agility: From Theory to Practices
Type: Book
ISBN: 978-1-80043-811-8

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Article
Publication date: 11 September 2017

Dennis Garvin, James Worthington, Shaun McGuire, Stephanie Burgetz, Alan J. Forster, Andrea Patey, Caroline Gerin-Lajoie, Jeffrey Turnbull and Virginia Roth

This paper aims at the implementation and early evaluation of a comprehensive, formative annual physician performance feedback process in a large academic health-care organization.

251

Abstract

Purpose

This paper aims at the implementation and early evaluation of a comprehensive, formative annual physician performance feedback process in a large academic health-care organization.

Design/methodology/approach

A mixed methods approach was used to introduce a formative feedback process to provide physicians with comprehensive feedback on performance and to support professional development. This initiative responded to organization-wide engagement surveys through which physicians identified effective performance feedback as a priority. In 2013, physicians primarily affiliated with the organization participated in a performance feedback process, and physician satisfaction and participant perceptions were explored through participant survey responses and physician leader focus groups. Training was required for physician leaders prior to conducting performance feedback discussions.

Findings

This process was completed by 98 per cent of eligible physicians, and 30 per cent completed an evaluation survey. While physicians endorsed the concept of a formative feedback process, process improvement opportunities were identified. Qualitative analysis revealed the following process improvement themes: simplify the tool, ensure leaders follow process, eliminate redundancies in data collection (through academic or licensing requirements) and provide objective quality metrics. Following physician leader training on performance feedback, 98 per cent of leaders who completed an evaluation questionnaire agreed or strongly agreed that the performance feedback process was useful and that training objectives were met.

Originality/value

This paper introduces a physician performance feedback model, leadership training approach and first-year implementation outcomes. The results of this study will be useful to health administrators and physician leaders interested in implementing physician performance feedback or improving physician engagement.

Details

Leadership in Health Services, vol. 30 no. 4
Type: Research Article
ISSN: 1751-1879

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Article
Publication date: 3 October 2022

Colleen Carraher Wolverton, Tracey Rizzuto, Jason B. Thatcher and Wynne Chin

An organization’s competitive advantage can be strengthened if they are able to identify highly creative individuals. In fact, organizational success in the 21st century may…

547

Abstract

Purpose

An organization’s competitive advantage can be strengthened if they are able to identify highly creative individuals. In fact, organizational success in the 21st century may depend upon a firm’s ability to identify highly creative individuals who are able to develop novel and useful ideas, which are the outcome of creativity. The authors posit that Information Technology (IT) plays a significant role in creativity.

Design/methodology/approach

Applying the componential view of creativity, the authors propose the theoretically-derived concept of Individual IT Creativity (IITC). Utilizing a 5-phase methodology, the authors provide a theoretically-derived and rigorously-validated measure of IITC.

Findings

This study demonstrates that IITC is manifested in individuals who (1) possess IT expertise; (2) are motivated by IT tasks and (3) exhibit IT creativity-relevant processes. The authors then develop a scale to measure IITC and examine IITC within a broader nomological network.

Originality/value

This study facilitates the investigation of new streams of research into IITC, including new possible outcomes in addition to IT acceptance.

Details

Information Technology & People, vol. 36 no. 6
Type: Research Article
ISSN: 0959-3845

Keywords

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Article
Publication date: 3 June 2014

Stephen Gethin-Jones

The purpose of this paper is to discuss whether the use of outcome-focused homecare improves the subjective well-being of the familial carers of older people with dementia. It…

421

Abstract

Purpose

The purpose of this paper is to discuss whether the use of outcome-focused homecare improves the subjective well-being of the familial carers of older people with dementia. It also discusses familial carers’ perception of whether this intervention has improved the well-being of their relative.

Design/methodology/approach

This qualitative study followed the familial carers of 20 service users suffering from dementia over a six-month period. Semi-structured interviews were undertaken at three intervals during the six months. The carers were asked to assess their subjective well-being at the start, middle and end of the study.

Findings

The key findings were that all 20 familial carers expressed an improvement in their subjective well-being and that of their older family member, who appeared more settled as a result of this model of care.

Practical implications

The need to consider the use of outcome-focused care as an intervention strategy for older people living alone in the community. The need to provide supportive environments for the carers of older people with dementia to limit their sense of isolation. The prioritising of outcome-focused care in the most complex and chaotic cases.

Originality/value

This study provides an insight into the effectiveness of outcome-focused homecare with older people experiencing dementia as perceived by their familial carers. Previously, research has established that outcome-focused care increased the subjective well-being of non-dementia sufferers. This study dovetails neatly with this in demonstrating the same effect on dementia sufferers as perceived by their familial carers. Additionally, this study also demonstrated that this model of outcome-focused care also improved the subjective well-being of the familial carers themselves. These finding will help practitioners consider the use of this model of homecare as a potential alternative or a delaying strategy to residential care.

Details

Working with Older People, vol. 18 no. 2
Type: Research Article
ISSN: 1366-3666

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Article
Publication date: 3 December 2018

Daniel Chen, Alex M. Torstrick, Robert Crupi, Joseph E. Schwartz, Ira Frankel and Elizabeth Brondolo

There is mixed evidence regarding the efficacy of low-intensity integrated care interventions in reducing the use of emergency services and costs of care. The purpose of this…

429

Abstract

Purpose

There is mixed evidence regarding the efficacy of low-intensity integrated care interventions in reducing the use of emergency services and costs of care. The purpose of this paper is to examine the effects of a low-intensity intervention formulated for older adults and delivered in an urban medical center serving low-income individuals.

Design/methodology/approach

The intervention included an initial evaluation of stress, psychiatric symptomatology and health habits; potential referrals for lifestyle management and psychiatric treatment; and training for physicians about the impact of lifestyle change in older adults. Participants included older adults (at or above 50 years of age) seen as outpatients in an urban medical center serving a low-income community (n=945). Participants were entered into the intervention at any point during this two-year period. Mixed models analyses examined all visits for all enrolled individuals over a two-year period, comparing visits before the individual received the initial intervention evaluation to those received after this evaluation. Outcomes included total health care costs incurred, average cost per visit, and emergency department (ED) usage within the facility.

Findings

The intervention was associated with reduced likelihood of emergency department use and reduced costs per visit following the intervention. These effects were seen across all participants.

Research limitations/implications

Limitations of the study include the lack of control group.

Practical implications

This program is easy to disseminate and could improve the quality of care and costs.

Originality/value

This study is among the few available to document a decrease in medical costs, as well as decreased ED utilization following a low-intensity integrated care intervention.

Details

Journal of Integrated Care, vol. 27 no. 1
Type: Research Article
ISSN: 1476-9018

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Article
Publication date: 28 November 2012

Mirella M.N. Minkman

Although a large amount of literature about the levels, aims, and relevance of integrated care is present, to realise change in practice knowledge about the implementation and…

1270

Abstract

Purpose

Although a large amount of literature about the levels, aims, and relevance of integrated care is present, to realise change in practice knowledge about the implementation and development process of integrated care is also crucial. Instruments such as quality management models can facilitate improvement, but are not frequently used in integrated care practice. The purpose of this paper, therefore, is to present further insight into these models and into the related literature about network and organisational development.

Design/methodology/approach

An overview of the recent literature is presented.

Findings

The improvement of integrated care is complex and there is no consensus about a set of relevant elements for integrated care. Available quality management models vary in their underlying evidence and do not have integrated care as their central focus or are aimed at specific patient groups such as the chronically ill. The lack of a consistent set of elements and the need for a generic, evidence‐based quality management model for integrated care is important for integrated care improvement. It can be assumed that, as described in the literature about networks and organisations, dynamic stages or phases could be relevant for integrated care. These issues raise important next questions for further research and for facilitating organisational change.

Originality/value

The paper presents a current overview of the available literature about the concept of integrated care, with a special focus on integrated care improvement and its dynamics. It raises the relevant questions and challenges for the further expansion of knowledge about these topics, which will be addressed in a second article in a later issue of Journal of Integrated Care.

Details

Journal of Integrated Care, vol. 20 no. 6
Type: Research Article
ISSN: 1476-9018

Keywords

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