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Article
Publication date: 13 December 2021

Abdulaziz Elwalda, İsmail Erkan, Mushfiqur Rahman and Deniz Zeren

Mobile messaging applications (MMAs) have surpassed top social media platforms. Recent and rapid use of MMAs has made it extremely difficult to ignore the existence of…

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Abstract

Purpose

Mobile messaging applications (MMAs) have surpassed top social media platforms. Recent and rapid use of MMAs has made it extremely difficult to ignore the existence of customer-to-customer (C2C) mobile information. This study, therefore, aims to expand the knowledge of customers' adoption behaviour of such information.

Design/methodology/approach

Through applying and utilizing social support theory (SST) and the information adoption model (IAM), this study introduces a holistic theoretical model, explaining customers' adoption of information derived from MMAs and exploring the antecedents of IAM. Based on the data collected from 305 UK MMA users, this study empirically tests the research model using structural equation modelling estimation.

Findings

The results of this study reveal that social support is a key antecedent of information quality and credibility and support IAM in terms of its ability to explain MMAs' information adoption.

Practical implications

The insights are valuable for businesses and marketers to understand customers' mobile communications and be socially support-oriented while developing marketing communication strategies.

Originality/value

The study integrates SST and IAM to improve the understanding of customers' information adoption behaviour. It is the first attempt that establishes that social support is a key antecedent of IAM.

Details

Journal of Enterprise Information Management, vol. 35 no. 6
Type: Research Article
ISSN: 1741-0398

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Publication date: 17 June 2024

Kirti Khanna, Vikas Sharma and Munish Gupta

COVID-19 has been the subject of a number of inquiries recently. All country's capital market practices have been affected by the COVID-19 outbreak. Economic woes, along with the…

Abstract

Introduction

COVID-19 has been the subject of a number of inquiries recently. All country's capital market practices have been affected by the COVID-19 outbreak. Economic woes, along with the stock market crash, have hit emerging markets and developing economies in a variety of directions.

Purpose

This study is an attempt to focus on the Indian economy to provide the gist of the situation and recovery mode of an economy with the help of growth indicators of the economy.

Methodology

This study is based on secondary data. The researchers applied some econometric tools, viz, unit root test Augmented Dickey-Fuller (ADF), Panel Granger Causality, and Panel ARDL Bound Test were applied to examine the relationship of economic indicators and stock market benchmark in two periods: March 2020–June 2021 (during period) and July 2021 to March 2022 (post period).

Findings

The findings of this study explored the different causal relationships for the selected variables in both periods. The study discussed the reasons for ARDL (Auto Regressive Distributed Lag) bound for all selected factors. The study revealed the story of crude oil prices and Gold as trusted investment avenues during the crises.

Significance/Value

As we know, the capital market's backlash is reflected in movements in stock prices and stock exchange volume, which are concerned with the economic effects of the pandemic and urged the segment to react. Investors can use the information in the event to make investment decisions.

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