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Article
Publication date: 10 August 2015

Kesha K. Coker, Denise S Smith and Suzanne A Altobello

The purpose of this paper is to examine the dilemma that is based on a decision to disclose or not to disclose social shopping rewards (SSRs), in an effort to enhance the…

1001

Abstract

Purpose

The purpose of this paper is to examine the dilemma that is based on a decision to disclose or not to disclose social shopping rewards (SSRs), in an effort to enhance the effectiveness of social shopping. To protect consumers and guide marketers, emergent forms of online commerce on social media platforms warrant closer examination. One such form is social shopping, which combines social media and online shopping. To motivate word of mouth (WOM) through social signs of approval or endorsement of brands, marketers have typically relied on social shopping rewards (SSRs). It is not typical, however, for the reason behind the social endorsement to be disclosed, leaving the branded message open to multiple interpretations.

Design/methodology/approach

The dilemma of SSR disclosures is presented in a marketing and public policy analysis, drawing from findings from the WOM literature on disclosure, incentives, source credibility and on social media Disclosure Guidelines by the Federal Trade Commission (FTC) and Word of Mouth Marketing Association (WOMMA). Based on this analysis and on an extension of the Dual Credibility Model, a conceptual model is proposed that shows how disclosure works through source credibility to produce positive social shopping outcomes.

Findings

In addition to the conceptual model, recommendations are made for marketing research, practice and public policy. Of significance are proposed SSR Disclosure Guidelines that extend FTC and WOMMA guidelines for best practices in disclosures in social media.

Originality/value

This paper represents pioneering research on the disclosure of SSRs.

Details

Journal of Research in Interactive Marketing, vol. 9 no. 3
Type: Research Article
ISSN: 2040-7122

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Article
Publication date: 4 April 2016

Denise Rachel Gehring

The purpose of this annotated bibliography is to show perspectives on intellectual freedom from literature that provides approaches for librarians in faith-based institutions. The…

604

Abstract

Purpose

The purpose of this annotated bibliography is to show perspectives on intellectual freedom from literature that provides approaches for librarians in faith-based institutions. The articles reviewed in this annotated bibliography will assist both Christian and secular librarians in selecting library materials.

Design/methodology/approach

The author identified sources using LISTA, ATLA and other common library databases. Sources were selected from 1993 to the present, focusing on sources that are on the application of intellectual freedom in the Christian academic library and/or librarian.

Findings

Best (2010) discusses censorship in academic libraries based on the top ten most-challenged books in 2007 which have research implications for Christian institutions. Johnson (2002), Davis (2002) and Smith (2004) offer library recommendations based on the review of the literature and their own practice. Hippenhammer (1993/1994) presents survey data and findings on collection development policies and intellectual freedom from Christian libraries. Matacio (2003) shares quantitative research from Seventh-Day Adventist (SDA) libraries applicable to other Christian institutions.

Research limitations/implications

The majority of the research on intellectual freedom and Christian librarianship is from 10 or more years ago.

Originality/value

This annotated bibliography is a starting point for research that could be conducted to help in the evaluation of Christian academic library’s collection development policy.

Details

Collection Building, vol. 35 no. 2
Type: Research Article
ISSN: 0160-4953

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Book part
Publication date: 28 August 2020

Lindsey Conner and Yetunde Kolajo

This chapter presents a qualitative investigation of lecturers’ perceptions of critical thinking and how this influenced how they taught. All of the participants taught the same…

Abstract

This chapter presents a qualitative investigation of lecturers’ perceptions of critical thinking and how this influenced how they taught. All of the participants taught the same first-year university chemistry course. This case study provides insights about how there may need to be fundamental shifts in lecturers’ perceptions about learning and the development of critical thinking skills so that they can enhance knowledge and understanding of chemistry as well as advance the students’ critical thinking. Recommendations are made for professional learning for lecturers and for changing the “chemistry” of the design of learning experiences through valuing critical thinking in assessments and making critical thinking more explicit throughout the course. The authors argue that critical thinking must be treated as a developmental phenomenon.

Details

Improving Classroom Engagement and International Development Programs: International Perspectives on Humanizing Higher Education
Type: Book
ISBN: 978-1-83909-473-6

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Article
Publication date: 27 August 2021

Denise A. Smith

To date, health information behaviour (HIB) models have not been applied to an exploration of Wikipedia as a consumer health information resource. Wikipedia has been situated and…

372

Abstract

Purpose

To date, health information behaviour (HIB) models have not been applied to an exploration of Wikipedia as a consumer health information resource. Wikipedia has been situated and is well established as a valuable resource for the general layperson wishing to learn more about their health or the health of a loved one. This paper aims to identify an approach to exploring the role of Wikipedia in consumer health information behaviour (CHIB) that is grounded in a conceptual framework from the library and information science (LIS) discipline.

Design/methodology/approach

The author draws on current HIB models and relevant theories from existing LIS literature and applies them to propose a new definition of CHIB. The author uses this definition to frame Wikipedia as an unexplored consumer health information resource in the LIS scholarship and suggests future directions for placing such investigations within a conceptual framework from LIS.

Findings

The paper finds that Longo's expanded conceptual model of health information-seeking behaviour (ECMHISB) could be valuable and useful for the exploration of CHIB in relation to Wikipedia's health and medical content. Due to Wikipedia's online nature, research framed by these models must acknowledge and take under consideration the digital divide phenomenon and various factors that influence an individual's place within it.

Research limitations/implications

This work builds a foundation upon which future research into the role of Wikipedia's health and medical content in CHIB can be grounded. Using Longo's model, future research might provide insight into who Wikipedia is helping and who it has left behind. LIS scholars, practicing health librarians and perhaps health workers stand to gain a deeper understanding of the potential influence of Wikipedia's health information on its consumers.

Originality/value

For LIS scholars, this paper is novel in the fact that a HIB model has not yet been applied to the study of Wikipedia's health content. This paper provides a foundation for this research.

Details

Journal of Documentation, vol. 78 no. 3
Type: Research Article
ISSN: 0022-0418

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Book part
Publication date: 28 November 2022

R. Duncan M. Pelly and Melinda Roberson

The Marquis de Sade wrote that people behave differently in separate spaces and that, in different environments, they more easily reveal their true predilections. Throughout de…

Abstract

The Marquis de Sade wrote that people behave differently in separate spaces and that, in different environments, they more easily reveal their true predilections. Throughout de Sade's writings, he reveals ways that hidden rooms, closets, castles, brothels, and monasteries can be used as spaces to unleash inner evil. Conveyed within de Sade's writings are ways in which characters actively change their settings in order to create these heterotopias – or spaces that are separate from normal routines. The role that separate spaces play in maintaining alternative behaviors has not been adequately examined in either de Sade's writings or in heterotopia literature. The purpose of this chapter is to explore the inner workings of a heterotopia frozen in time and space – a small town family business. This query merits exploration because the incestuous, atemporal behaviors that de Sade enacted can manifest themselves in family businesses. To examine this facet of family business, a customized methodology will be introduced – the Sadean duography. This manuscript is beneficial to practitioners in family businesses who seek to understand the hazards of inherting or purchasing new businesses, and to scholars in entrepreneurship and organizational studies seeking a deeper understanding of the role of heterotopias, also known as third spaces.

Abstract

Details

Connecting Values to Action: Non-Corporeal Actants and Choice
Type: Book
ISBN: 978-1-78973-308-2

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Article
Publication date: 12 December 2018

Monica C. Gavino, Denise E. Williams, David Jacobson and Iris Smith

The purpose of this paper is to examine both the Latino/Hispanic entrepreneurs’ social media adoption (SMA) for business purposes and the influence of culture on personal versus…

2988

Abstract

Purpose

The purpose of this paper is to examine both the Latino/Hispanic entrepreneurs’ social media adoption (SMA) for business purposes and the influence of culture on personal versus business social network platform (SNP) selection.

Design/methodology/approach

The Technology Acceptance Model’s (TAM) factors of perceived usefulness (PU) and perceived ease of use (PEU) as drivers of Latino/Hispanic entrepreneurs’ social network platform selection are examined as well as the effect of SMA on revenue. Data was collected from 633 small business owners across the United States via an online survey administered in English and Spanish.

Findings

Results indicate that Latino/Hispanic business owners use personal SNP more than business SNP for business purposes. PU and PEU were not found to predict personal SNP for Latino/Hispanic entrepreneurs. However, for Non-Latino/Hispanics, PU was significant while PEU was marginally significant. Findings for PU and PEU as predictors of business SNP indicate similar results for both Latino/Hispanic and non-Latino/Hispanic entrepreneurs, where only PEU was significant. Finally, there was no relationship between either business or personal SNP and revenue for either Latino/Hispanic or non-Latino/Hispanic entrepreneurs.

Practical implications

This research provides more insight into Latino/Hispanic entrepreneurs’ self-directed engagement in personal SNP (Facebook) and business SNP (LinkedIn) for business purposes and invites future research in this population to further examine cultural influence and business performance. The findings support the need for Latino/Hispanic entrepreneurs’ strengthening their competency in social media usage to remain competitive, as doing so will enhance their capability for building customer relationships, brand development, and equity financing.

Originality/value

This investigation 1) examines SMA’s role in Latino/Hispanic small and medium enterprises (SMEs); 2) distinguishes between personal and business social network platforms; 3) investigates TAM’s relevance for Latino/Hispanic entrepreneurs’ use of social media for business; and 4) explores SME social media usage as a predictor of revenue. We seek to provide practitioners with a greater understanding of how they may influence business success and sustainability through better competency development and usage of social media platforms.

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Book part
Publication date: 28 August 2023

Wioleta Kucharska and Denise Bedford

This chapter focuses on the middle level of organizations. It is a critical synthesis level for culture. The authors explain how this level is influenced by the higher and lower…

Abstract

Chapter Summary

This chapter focuses on the middle level of organizations. It is a critical synthesis level for culture. The authors explain how this level is influenced by the higher and lower levels of the organizational culture. The authors discuss how factors from the higher and lower levels may affect this level. It is at this level that culture has the greatest effect on an organization’s business capabilities, and therefore its operations and performance.

Details

The Cultures of Knowledge Organizations: Knowledge, Learning, Collaboration (KLC)
Type: Book
ISBN: 978-1-83909-336-4

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Article
Publication date: 16 October 2018

Denise Conroy, Sandra D. Smith and Catherine Frethey-Bentham

In 2018, we have surpassed the population landmark of 7.5 billion, and yesterday’s global crisis of under-nutrition in poorer nations is now accompanied by a journey into…

607

Abstract

Purpose

In 2018, we have surpassed the population landmark of 7.5 billion, and yesterday’s global crisis of under-nutrition in poorer nations is now accompanied by a journey into overweight and obesity. The purpose of our research is to focus on the health and resistance of those who avoid overweight and obesity rather than continuing to focus on the pathology and disease of this phenomenon.

Design/methodology/approach

Taking a consumer-centric perspective and using the lens of the social-economic framework, the authors report qualitative research conducted with 31 young people (ages 17-26) who have been resistant to weight gain in an increasingly obesogenic environment, followed by a survey of the general population, n = 921. The authors look at this type of consumer resistance to better understand how to develop government and community leadership and build more obesogenically resilient societies.

Findings

The findings support the contention that obesity is a social problem that requires a social solution.

Originality/value

The main contribution to the conversation addressing increasing levels of overweight and obesity is that this research demonstrates that these are complex social problems and require complex intervention at the societal level, not the individual level.

Details

Journal of Social Marketing, vol. 8 no. 4
Type: Research Article
ISSN: 2042-6763

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Book part
Publication date: 15 November 2018

Regina S. Baker and Linda M. Burton

In this chapter, the authors contribute to the scholarly discourse on poverty, inequality, and economic mobility within low-income families who have children with disabilities…

Abstract

In this chapter, the authors contribute to the scholarly discourse on poverty, inequality, and economic mobility within low-income families who have children with disabilities. Few extant studies have addressed issues of socioeconomic mobility relative to families with children who have disabilities. Accordingly, we employed analyses of secondary longitudinal ethnographic data from the Three-City Study to explore socioeconomic mobility among 31 mothers of children with disabilities in Boston, Chicago, and San Antonio. The authors examined two central issues that emerged in our ethnographic data: (1) mothers’ aspirations regarding their socioeconomic mobility, and (2) the barriers which make it difficult for them to reach their mobility aspirations. The authors also considered the role of family comorbidity and cumulative disadvantage in this inquiry. Through our analyses of mothers’ talks regarding socioeconomic mobility, we identified three domains of their aspirations – work and career, education, and intergenerational. We also identified three “barrier bundles” – pragmatic needs, relationship and social liabilities, and socio-emotional concerns – which compromised mothers’ abilities to be upwardly mobile. In essence, we found that mothers’ aspirations were not aligned with the barriers that precluded them reaching their goals. The authors conclude with a discussion on the implications of this research for future studies.

Details

Marginalized Mothers, Mothering from the Margins
Type: Book
ISBN: 978-1-78756-400-8

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