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Article
Publication date: 10 July 2017

Denis Travaillé and Gérald Naro

This paper aims to focus on the role of management control function in the strategies of corporate social responsibility adopted by companies. Since the years 1980/1990…

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Abstract

Purpose

This paper aims to focus on the role of management control function in the strategies of corporate social responsibility adopted by companies. Since the years 1980/1990, multidimensional models appeared that give an integrated or balanced representation of performance. In parallel, facing the challenges of sustainable development (SD) and taking them into account in the management of companies, the concept of overall performance has developed. But, at the same time, research based on neo-institutional sociology suggests on the contrary the existence of a loose coupling between a management control oriented towards the search for legitimacy and the internal practices of management control.

Design/methodology/approach

The study took place between 2010 and 2015. In 2010, the authors conducted a primary exploratory survey of a sample of 40 management controllers. The study was continued in 2015 by a survey of 60 management accountants. The questionnaires were administered electronically. Sorting and cross-sorting, along with tests of independence based on the χ2 test, were carried out.

Findings

The results of the surveys have allowed us to observe the absence of significant links between proactive strategies displayed by companies in SD and the missions and instruments of management control. These latter would focus solely on measurement, monitoring and reporting of an exclusively economic and financial performance.

Research limitations/implications

This is an exploratory study among French controllers. This study could be deepened by an international survey of a larger sample and by case studies with different managers involved in SD steering.

Practical implications

The study highlights the need to involve management controllers in steering SD.

Social implications

While the literature in management control highlights the role of management accountants in the strategic alignment of SD, this study has shown the weakness of this role.

Originality/value

The article shows the weak involvement of management controllers in the implementation of SD, while the latter would want to become more involved in the steering of SD.

Details

Society and Business Review, vol. 12 no. 2
Type: Research Article
ISSN: 1746-5680

Keywords

Article
Publication date: 22 November 2011

Gérald Naro and Denis Travaillé

The aim of this paper is to confront the Balanced Scorecard (BSC) with Simons’ levers of control model and to discuss its role in the various phases of the strategic process. The…

2326

Abstract

Purpose

The aim of this paper is to confront the Balanced Scorecard (BSC) with Simons’ levers of control model and to discuss its role in the various phases of the strategic process. The authors examine the role of the BSC as a tool of interactive and diagnostic control by making a distinction between its design phase and its phase of use.

Design/methodology/approach

An action research approach, based on two cases, was used to investigate the role of the balanced scorecard in strategic processes.

Findings

The results show that the BSC generates a process of collective elucidation favouring the forming of emergent strategies and a process of control of the change favouring the collective representations on the strategy. The BSC thus seems to be a relevant tool for interactive control during its implementation stage. On the other hand, the authors’ observations also show the failure of the BSC as a system of diagnostic control and of interactive control during its using stage. Ultimately, it is shown that the model of Simons provides the BSC with a relevant theoretical framework to clarify the practice of strategic control.

Research limitations/implications

The study highlights the interest of field studies, and more particularly, processuals and longitudinal approaches, in management accounting research.

Practical implications

The study of two cases underlines the strategic contribution of the BSC by highlighting its role in building a strategy.

Originality/value

The field study allows us to observe how the design of a management control tool such as the BSC occurs during the strategy‐forming phase.

Details

Journal of Applied Accounting Research, vol. 12 no. 3
Type: Research Article
ISSN: 0967-5426

Keywords

Article
Publication date: 6 March 2017

Samuel Moretti Bernardo, Rosley Anholon, Olivio Novaski, Dirceu Silva and Osvaldo Luiz Gonçalves Quelhas

The purpose of this paper is to identify what are the main causes that lead strategies to decline at execution phase.

Abstract

Purpose

The purpose of this paper is to identify what are the main causes that lead strategies to decline at execution phase.

Design/methodology/approach

The paper adopted the strategy of survey with the 69 Brazilian businessmen. The questionnaire was developed from 16 causes pointed out in the literature and the results analyzed using Cronbach’s α coefficient, multidimensional scaling, exploratory factor analysis and Pearson correlation coefficient.

Findings

The results of statistical analysis showed that the main causes are primarily associated to leaders’ defaults during execution strategies, lack of support and feedback of senior management, no involvement of the teams during the strategies formulation, failure of communication on the strategic objectives in all organizational levels, and others.

Research limitations/implications

The 69 businessmen work in different sectors and there may be specific causes for each sector. The research presented by this paper did not have objectives to analyze specific sectors of the economy.

Practical implications

The results are extremely important and useful for managers during the implementation phase of the strategies and researchers in the field of business strategies.

Originality/value

There are no research with the same focus and objective presented by this paper about Brazilian companies.

Details

International Journal of Productivity and Performance Management, vol. 66 no. 3
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 1 March 2003

W.A.C Adie MA

Roots of global Terrorism are in ‘failed’ states carved out of multiracial empires after World Wars I and II in name of ‘national self‐determination’. Both sides in the Cold War…

Abstract

Roots of global Terrorism are in ‘failed’ states carved out of multiracial empires after World Wars I and II in name of ‘national self‐determination’. Both sides in the Cold War competed to exploit the process of disintegration with armed and covert interventions. In effect, they were colluding at the expense of the ‘liberated’ peoples. The ‘Vietnam Trauma’ prevented effective action against the resulting terrorist buildup and blowback until 9/11. As those vultures come home to roost, the war broadens to en vision overdue but coercive reforms to the postwar system of nation states, first in the Middle East. Mirages of Vietnam blur the vision; can the sole Superpower finish the job before fiscal and/or imperial overstretch implode it?

Details

International Journal of Commerce and Management, vol. 13 no. 3/4
Type: Research Article
ISSN: 1056-9219

Article
Publication date: 1 March 1966

Mesdames et Messieurs les invités, Chers membres, Il m'a rarement été possible d'ouvrir un de nos Congrès en un endroit aussi riche en traditions que celui où nous nous trouvons…

Abstract

Mesdames et Messieurs les invités, Chers membres, Il m'a rarement été possible d'ouvrir un de nos Congrès en un endroit aussi riche en traditions que celui où nous nous trouvons aujourd'hui. Rempli d'émotion, je vous souhaite la bienvenue à Athènes.

Details

The Tourist Review, vol. 21 no. 3
Type: Research Article
ISSN: 0251-3102

Article
Publication date: 1 February 1994

Jack Kessler

The French, and increasingly French libraries, are online on the networks. French print publishing is in trouble. Online full text is one of the promising developments in the…

Abstract

The French, and increasingly French libraries, are online on the networks. French print publishing is in trouble. Online full text is one of the promising developments in the forefront of network development. Despite some small but stubborn problems such as copyright and pricing, online full text may represent a way out of their problems for the publishers. One new Minitel service and the general direction of the largest French publisher may indicate an impending marriage of the two sets of problems, and of their possibilities.

Details

The Electronic Library, vol. 12 no. 2
Type: Research Article
ISSN: 0264-0473

Article
Publication date: 18 April 2022

Tatjana M. König, Theresa B. Clarke, Maria Hellenthal and Irvine Clarke III

This study utilizes social communication theory as the framework to examine the influence of personality on young word-of-mouth (WoM) and electronic word-of-mouth (eWoM) audiences…

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Abstract

Purpose

This study utilizes social communication theory as the framework to examine the influence of personality on young word-of-mouth (WoM) and electronic word-of-mouth (eWoM) audiences across the US, France and Germany and explores relationships between personality traits and cultural dimensions.

Design/methodology/approach

An adaptation of the consumer susceptibility to interpersonal influence (CSII) scale measured WoM influence in an online review context. After pretesting and validating the consumer susceptibility to online review influence (CSRI) scale in Luxemburg, hypotheses were tested, and research questions were explored in a multi-group structural equation model based on French, German and US samples.

Findings

Personality traits are negatively linked to CSRI as well as to CSII across the three countries. Overall, the stronger the personality traits, the weaker the online and offline WoM influence seems. In contrast to France, results for the US and Germany show that young people are either more susceptible to WoM or to eWoM influence. Results imply tendencies for a potential interaction effect between power distance and openness to new experience on WoM and partially on eWoM.

Practical implications

Earned media is more effective among audiences with weaker personality structures. Stronger personalities may prefer to serve as senders of WoM and eWoM (influencers). The non-uniform results between WoM and eWoM susceptibility across the countries favor earned media strategies optimized on a country basis and psychological targeting when communicating online review results.

Originality/value

This study expands knowledge of individual (personality traits) and country similarities and differences across France, Germany and the US and how they affect earned media (WoM and eWoM) influence.

Details

International Marketing Review, vol. 39 no. 4
Type: Research Article
ISSN: 0265-1335

Keywords

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