Patricia Simpson and Delphine Lenoir
Drawing on a sample of 313 human resource professionals who graduated from a university‐based Master’s degree program in human resources over a 20‐year period, this study…
Abstract
Drawing on a sample of 313 human resource professionals who graduated from a university‐based Master’s degree program in human resources over a 20‐year period, this study examines how the rewards and emotional labour content of jobs varied by gender within the field of human resources. After controlling for experience, results indicated no significant gender differences in either the intrinsic or extrinsic rewards available to human resource professionals. However, the emotional labor content of jobs differed significantly. Women were more likely to engage in emotional labor behaviors that conform with stereotypical “feminine” forms of emotional expression, while men were more likely to adopt a stereotypical “masculine” form of emotional expression.