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Article
Publication date: 1 December 2020

Deepak MD and Gangadhar Mahesh

Safety in construction projects is essential and requires more attention towards minimizing the accident rate. Problems concerning awareness of safety risks, procedures and…

669

Abstract

Purpose

Safety in construction projects is essential and requires more attention towards minimizing the accident rate. Problems concerning awareness of safety risks, procedures and practices still exist in the industry, which indicate a shortfall in diffusion of safety-related knowledge in construction industry. Also, there is dearth of studies on knowledge management strategies to prevent reoccurrence of accidents and thereby improve safety culture in construction industry. This study attempts to unveil aspects of knowledge management that are ignored in considering safety culture and discern the differences in the perception of key stakeholders of construction industry. Therefore, the objective of this study is to identify and measure knowledge-based safety culture elements.

Design/methodology/approach

In this paper, the focus is on the application of a reliable, valid and sensitive knowledge-based safety culture assessment tool on key stakeholders operational in construction industry. Research method adopted is a questionnaire-based survey to seek responses from industry professionals. A total of 199 responses were obtained from 106 different companies operational in Indian construction industry. Statistical analyses including ranking analysis, t-test, correlation analysis, and ANOVA test are utilized for comparing and identifying the differences in view of stakeholder's perceptions concerning workplace safety.

Findings

This study helps to identify and rank critical knowledge-based safety culture elements from the perspective of key stakeholders of construction industry. This contributes in identifying the most critical and neglected variables among the key stakeholders regarding aspects of safety culture. Also, the study shows the importance of knowledge dimension in developing overall safety culture in construction industry.

Originality/value

Results of this study offer valuable insight in enabling key stakeholders of construction industry to examine and enhance their safety performance. The implications of this study contribute new knowledge in assessing conditions that will improve worker safety in the construction industry. The paper should be of interest to researchers and practitioners in the area of occupational health and safety management.

Details

International Journal of Workplace Health Management, vol. 14 no. 1
Type: Research Article
ISSN: 1753-8351

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Article
Publication date: 7 September 2020

Thanu HP, Rajasekaran C and Deepak MD

Construction industry is one of the leading causes of pollution generation in today's context. But the fact that the development of construction industry leads to the country's…

594

Abstract

Purpose

Construction industry is one of the leading causes of pollution generation in today's context. But the fact that the development of construction industry leads to the country's economic and social development cannot be unobserved. Hence, there is a need to develop a sustainable construction methodology, and while doing so, measures must be considered so as to not disturb the natural habitats. With the greater prominence shown toward the concept of green and sustainable construction developments, various tools have been developed in recent years in order to measure the performance of such sustainable and green buildings. In the Indian context, the assessment tools developed to measure the performance of the green building are found to be scanty in addressing various economic and social impacts.

Design/methodology/approach

This study aims at developing a building performance score (BPS) model concerning the sustainability model built on the triple bottom priorities considering all the three vital components, viz. environmental, economic and social factors. In this study, the different phases involved in the complete life cycle of the project are recognized and then all the phases are assessed considering all the three major components mentioned in the BPS model.

Findings

The outcome of this study specifies that various indicators, such as the topographical and climate change, health and safety of the construction workers, project management consultancy, risk management, security measures and solid waste management, form a chief source of a sustainable building, and these indicators are not being assessed in the existing assessment tools. Also, consideration of environmental, economic and social factors is also equally important in construction industry. Moreover, these indicators are also required to be assessed and included in the evaluation process while assessing the performance of the building.

Originality/value

The BPS model developed in the study will assist to improve in assessing the building performance with respect to all indicators in the complete life cycle of the project.

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Case study
Publication date: 8 April 2021

Bala Bhaskaran

After a successful discussion and analysis of the case, the participants will be able to distinguish and appreciate the situations of conflict of interest (COI), whistle-blowing…

Abstract

Learning outcomes

After a successful discussion and analysis of the case, the participants will be able to distinguish and appreciate the situations of conflict of interest (COI), whistle-blowing, etc. Initiate appropriate methods to avoid/minimize the impact of COI and ensure justice and fair-play to all stake-holders. Identify and appreciate the work-context of each executive-position and initiate standard operating procedures to protect the interests of the enterprise and all its stakeholders. Appreciate the relevance of whistle-blowing and to initiate appropriate methods to ensure justice and fair-play to all stake-holders.

Case overview/synopsis

In the context of the Industrial Credit and Investment Corporation of India (ICICI)-bank, the systemic inadequacies seemed to have failed in preventing the incidences of COI. The organization was too centralized to be able to respond proactively to the allegations. The case lays bare the inadequacy of professionalism among the media in responding promptly to such instances. The case generalizes that, with increasing globalization, such incidences have global ramifications and the organizations face much greater risks than ever. The case concludes that to emerge as a mature and leading organization in the global market, ICICI-bank needed to strengthen various aspects of corporate governance; similarly to emerge as a developed economy, India needed to develop independent watchdogs to monitor the activities of corporations continuously. Media needed to be independent and mature to fulfil its duty of continuous and transparent communication to the public.

Complexity academic level

The case can be understood and analysed by management students in the post-graduate level or by working executives with at least four to five years of experience in the corporate sector.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 11: Strategy.

Details

Emerald Emerging Markets Case Studies, vol. 11 no. 1
Type: Case Study
ISSN: 2045-0621

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Article
Publication date: 13 July 2023

Prachi Vinod Ingle, Mahesh Gangadhar and M.D. Deepak

In recent times, there has been a lot of research focused on performance measurement (PM) in project-based sectors. However, there are very few studies that were reported on the…

357

Abstract

Purpose

In recent times, there has been a lot of research focused on performance measurement (PM) in project-based sectors. However, there are very few studies that were reported on the significance of PM in the construction sector. Keeping track of an organization in achieving organizations goals and objectives seems an important way. One of the major challenges faced by the industry is unavailable of an appropriate PM system for assessing organizational performance. Most of the PM approaches consider the traditional project triangle assessment of project success. Based on the limitations identified in existing PM models, the purpose of this paper is to develop a comprehensive PM model, i.e. Modified Project Quarter Back Rating (MPQR) applicable for construction projects.

Design/methodology/approach

A detailed list of performance areas as a method for PM is analyzed in the construction industry context. Also, industry-specific professionals conducted semi-structured interviews to assess whether these performance areas are sufficient to measure and understand the PM systems.

Findings

The research finding focuses on developing the MPQR model that considers both financial and non-financial areas for performance assessment to provide a holistic assessment of project performance.

Practical implications

MPQR model provides an opportunity to set the benchmark for overall performance for construction organizations.

Originality/value

The findings of the study are expected to provide guidelines to construction professionals for implementing the performance model that will improve performance in the construction industry.

Details

Benchmarking: An International Journal, vol. 31 no. 5
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 20 March 2024

Charles Jebarajakirthy, Achchuthan Sivapalan, Manish Das, Haroon Iqbal Maseeh, Md Ashaduzzaman, Carolyn Strong and Deepak Sangroya

This study aims to integrate the theory of planned behavior (TPB) and the value-belief-norm (VBN) theory into a meta-analytic framework to synthesize green consumption literature.

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Abstract

Purpose

This study aims to integrate the theory of planned behavior (TPB) and the value-belief-norm (VBN) theory into a meta-analytic framework to synthesize green consumption literature.

Design/methodology/approach

By integrating the findings from 173 studies, a meta-analysis was performed adopting several analytical methods: bivariate analysis, moderation analysis and path analysis.

Findings

VBN- and TPB-based psychological factors (adverse consequences, ascribed responsibility, personal norms, subjective norms, attitude and perceived behavioral control) mediate the effects of altruistic, biospheric and egoistic values on green purchase intention. Further, inconsistencies in the proposed relationships are due to cultural factors (i.e. individualism-collectivism, power distance, uncertainty avoidance, masculinity–femininity, short- vs long-term orientation and indulgence-restraint) and countries’ human development status.

Research limitations/implications

The authors selected papers published in English; hence, other relevant papers in this domain published in other languages might have been missed.

Practical implications

The findings are useful to marketers of green offerings in designing strategies, i.e. specific messages, targeting different customers based on countries’ cultural score and human development index, to harvest positive customer responses.

Originality/value

This study is the pioneering attempt to synthesize the TPB- and VBN-based quantitative literature on green consumer behavior to resolve the reported inconsistent findings.

Details

European Journal of Marketing, vol. 58 no. 4
Type: Research Article
ISSN: 0309-0566

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Article
Publication date: 16 April 2024

Lisa Gring-Pemble, Gregory Unruh and Efrat Shaked

Stakeholder capitalism has gained attention among business practitioners and academia, often discussed within the context of corporate social responsibility, ethical practices and…

171

Abstract

Purpose

Stakeholder capitalism has gained attention among business practitioners and academia, often discussed within the context of corporate social responsibility, ethical practices and values-based leadership. Many societal institutions, including businesses and higher education institutions, have a role to play in the transition toward stakeholder capitalism. This study aims to discuss insights gained from a multiyear research and pedagogical project coordinated among a group of academics and an Israel-based holding company to study the implementation of a values-based leadership process focused on establishing a stakeholder-oriented model in a variety of organizations.

Design/methodology/approach

Conducted over a decadal period, this project relied on a qualitative case study methodology. The project was conceived as an exploratory and inductive study examining organizations that implemented a values-based leadership model and a university that used this model for curriculum and pedagogy. Semi-structured interviews, observations of leadership practices and operations, and substantive reviews of organizational documents informed the study’s iterative methodology.

Findings

The case studies presented explore the benefits of a stakeholder capitalism and values-based leadership transformation in organizations and highlight the importance of senior leadership engagement at the outset to set the tone and direction of implementation while also role modeling values-based behaviors for the organization. The utility of aligning the new values-based approach with existing elements of the organizational culture and priorities was also identified in addition to the benefit of individuals linking the new values initiative to their personal values and life. These practices, and a broader stakeholder dialogue on values, helped establish a transition that was inclusive within the organizational hierarchy and in its connections to the larger society. The cases also explored how stakeholder principles and values-based leadership models can be integrated into management education based on the outcomes of the organizational investigations.

Originality/value

These case studies offer insight into the implementation of a values-based leadership framework, which draws on stakeholder theory, in diverse organizations across a for-profit to non-profit spectrum. These studies also provide a unique opportunity to evaluate the implementation of a common values framework in different sectors. The cases further highlight the potential role of business-education sectoral partnerships in educating a workforce that is dedicated to business for good.

Details

Corporate Governance: The International Journal of Business in Society, vol. 25 no. 1
Type: Research Article
ISSN: 1472-0701

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Book part
Publication date: 10 August 2017

Riddhi Bhandari

This chapter examines how the everyday interactions that are fostered with the circulation of debt impact the socioeconomic order in which they operate. Employing the theoretical…

Abstract

Purpose

This chapter examines how the everyday interactions that are fostered with the circulation of debt impact the socioeconomic order in which they operate. Employing the theoretical framework of “circuits of commerce,” scholars have examined how social relations and economic activities intertwine, are negotiated and transformed through the circulation of debt. The focus of such studies has been on the motives of actors, such as the desire for relationship-making, and structural conditions, like the inaccessibility of formal institution, that necessitate the emergence of debt-centered circuits of commerce (Hampton, 2003; Heslop, 2016; James, 2014). However, such circuits also have broader impacts and affect socially pervasive moral evaluations and work cultures (Ho, 2009; Zelizer, 2011). Building on these findings, I examine commission-based alliances among showroom owners and tour guides in Agra’s tourism market to understand how “bad debt” between them shapes Agra’s local tourism economy.

Methodology/approach

This chapter is based on ethnographic research conducted in 2012–2013 with Agra’s tourism entrepreneurs, like showroom owners, tour guides, and convincers.

Findings

Entrepreneurs’ everyday practices around the circulation of debt impact how tourism in Agra is perceived and conducted. Although debt is initiated to mitigate uncertainty of getting clientele, its circulation exacerbates that very uncertainty.

Originality/value

This chapter contributes to the theory of economic practice, highlighting how economic actors, through their everyday practices, shape the macro-structure of the economic system in which they operate.

Details

Anthropological Considerations of Production, Exchange, Vending and Tourism
Type: Book
ISBN: 978-1-78743-194-2

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Article
Publication date: 10 April 2018

Keyoor Purani and Deepak S. Kumar

The purpose of this study is to explore the relationship between the biophilic stimuli present in the servicescape and restorative effects on psychological states among consumers…

2053

Abstract

Purpose

The purpose of this study is to explore the relationship between the biophilic stimuli present in the servicescape and restorative effects on psychological states among consumers. The research also examines moderating role of service contexts in this relationship.

Design/methodology/approach

This empirical study applied a laboratory-like experimental design with one-shot treatment. About 566 usable responses were collected using six photographic images – three were biophilic environments and three were non-biophilic environments – for four a priori service contexts: hospital lobby, upscale restaurants, spa and bank lobby.

Findings

The tests of hypotheses confirm restorative effects of biophilic servicescapes on consumer’s psychological states, attention and mood, which, in turn, positively influence service preference. Further, the restorative effects of natural elements are found to vary across hedonic – utilitarian and experience – credence type service contexts.

Originality/value

Because of higher levels of natural stressors, consumers today likely have attention fatigue and depleted mood states, which, in turn, may have adverse effects on their service consumption behaviour. In this context, building upon theories from environmental psychology, findings of this study contribute by establishing restorative potential of biophilic servicescape. The study also establishes that natural elements in biophilic servicescapes influence service preference, which is mediated by consumers’ psychological states – attention and mood. Further, it demonstrates that consumers are more responsive with regards to such restorative effects of biophilic elements in contexts where they seek emotional, experiential value compared to rational, functional value.

Details

Journal of Services Marketing, vol. 32 no. 4
Type: Research Article
ISSN: 0887-6045

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Article
Publication date: 8 October 2020

Prachi Vinod Ingle, Gangadhar Mahesh and Deepak M.D.

The construction industry is facing challenges because of performance shortfalls. Construction projects are highly complex, distinctive, fragmented and do not have…

686

Abstract

Purpose

The construction industry is facing challenges because of performance shortfalls. Construction projects are highly complex, distinctive, fragmented and do not have well-established performance assessment models to evaluate their project success. The purpose of this paper is to assess the direction through determination of performance areas that would affect project performance in Indian construction projects.

Design/methodology/approach

A survey instrument was developed to gather data on the perception of industry professionals on these identified areas. Purposive sampling method was used to select respondents for the survey. These performance areas are ranked using relative importance index to ascertain a level of importance among the group. Factor analysis (FA) was conducted to identify the significant performance areas project performance. Further to identify the most influence performance areas on Indian construction projects, multiple regression analysis was carried out.

Findings

Findings indicated 28 significant performance areas. This shows the low level of adoption of good construction management practices in Indian construction projects. FA resulted in the areas being grouped to nine broad significant performance areas with 59.49% of the total variance, namely, quality, schedule, environment and stakeholder satisfactions, cost, productivity, safety, communication management, customer relations and finance. Multiple regression analysis revealed two pivotal factors “customer relations” and “schedule” that significantly influence project performance in Indian construction industry.

Originality/value

The outcome of the study will guide project stakeholders, who desire to improve project performance on construction projects, to prioritize their efforts. It also highlights performance areas of project management which required more focussed research in the context of Indian construction projects. The findings can be extended to the developing countries.

Details

Journal of Engineering, Design and Technology , vol. 19 no. 1
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 5 June 2019

Deepak M.D. and Gangadhar Mahesh

Harnessing the power of knowledge management is important for minimizing accidents occurring at construction projects. Yet, knowledge management is a neglected dimension when…

1195

Abstract

Purpose

Harnessing the power of knowledge management is important for minimizing accidents occurring at construction projects. Yet, knowledge management is a neglected dimension when developing safety culture in the construction industry. Therefore, the purpose of this paper is to develop a knowledge-based safety culture questionnaire and examine its validity and reliability in the Indian context.

Design/methodology/approach

A questionnaire survey was formulated after identifying 69 influencing factors from a thorough literature review. In total, 210 valid responses were obtained from key stakeholders operating in Indian construction industry. Reliability and validity of the measurement scale were examined by factor analysis and inter-item correlation test. Comparison of knowledge-based safety culture scores across several demographic profiles of the respondents was utilized for testing discriminant validity.

Findings

Results suggest that the new instrument appears to be a reliable, valid and sensitive instrument that will contribute in examining the effect of key factors that influence the importance of the knowledge dimension toward developing safety culture in the construction industry.

Originality/value

The measurement tool developed in this study focuses on considering the importance of knowledge management in enhancing safety culture of the construction industry. This instrument can be utilized to compare the level of safety culture among key stakeholders of construction projects. This paper can contribute to the promotion of safety theory in Indian construction industry and provide practical implications for construction enterprises when they engage in improving safety conditions in their organizations.

Details

Engineering, Construction and Architectural Management, vol. 26 no. 11
Type: Research Article
ISSN: 0969-9988

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