Hilary Dyer, Deborha Fossey and Kathryn McKee
The introduction of an automated library system brings changes in the working environment. If job design within the altered environment is not considered, the result can be…
Abstract
The introduction of an automated library system brings changes in the working environment. If job design within the altered environment is not considered, the result can be employee apathy/hostility and the use of the system in unplanned ways. The idea of ‘good’ job design takes into account the needs of the individual as well as the organisational objectives. Automation also affects staff structures. This paper examines, by means of a literature survey carried out for a master's dissertation, the need for, and principles of, job design and the effects automation can have, and discusses the possible influences on staff structures.