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In recent years the movement of refugees has led to increasing negative media and political discourse about migration in the United Kingdom, particularly as the number of refugees crossing the English Channel has increased. Despite this hostility, little is known about how the UK public perceive the journeys made by refugees or the refugees themselves.

In this study the authors used a story completion method to analyse perceptions and understandings of refugees. Participants were given the opening of a story about refugees crossing the English Channel and were asked to complete the remainder of the story. In total, 84 participants completed stories that ranged in length from two to 423 words. The stories were analysed using reflexive thematic analysis.

Each of the completed stories was analysed using reflexive thematic analysis and three themes were generated: Conflicting emotions: Uncertainty and the relief of reaching safety after a traumatic journey; The spectre of illegality: Borders and the uncertainty of what happens next; and Welcome or unwelcome?: Cultural values of welcome and hospitality.

The authors argue that this original use of the story completion method highlights how participants draw on cultural narratives of hospitality and welcome and that their stories are constructed using emotional categories that are in contrast to the more binary constructions of refugees that are present in media and government discourse about refugees and the English Channel crossings.

The purpose of this paper is to explore the way in which fiction written in English has portrayed establishments which provide accommodation and food: namely inns and hotels. This personal mental portrayal contributes to the image of hotels by readers of fiction and ultimately to hospitality and tourism buying behaviour.

The author reviews the increasing visibility of inns and hotels in fiction in the last 700 years and focuses upon six selected texts which the researcher considers important.

The paper offers some conclusions as to the way in which authors perceive the way in which inns and hotels operate: people, places, plots, products and principles.

There may be few direct practical implications which might follow immediately from this exploratory study. The paper seeks to explore some of ways in which the image of inns and hotels is expressed in fictional literature, so as to better understand and market hospitality and tourism products more effectively in future.

This is a topic which has, to date, been little, if ever, researched. Fiction is increasing in popularity and it has influenced the way in which readers think, feel and react. This paper addresses this gap and opens the field for more interdisciplinary research.

The term “workplace bullying” migrated to the UK from Scandinavian countries in the early 1990s as an interpretation of persistent, offensive, abusive, intimidating, malicious or insulting behaviour, abuse of power or unfair penal sanctions which makes the recipient feel upset, threatened, humiliated or vulnerable, undermines their self‐confidence and which may cause them to suffer stress. This article traces the emergence of workplace bullying in UK media presentations, trade union publications, self‐help literature and academic discussions. An analysis is offered of whether workplace bullying should be considered a new problem, or instead whether it might be viewed as a new interpretation for an existing problem. I draw from qualitative interviews with bullied men and women to discuss how workers are deploying the concept of workplace bullying. My analysis demonstrates that “workplace bullying” supplies a helpful interpretation for a range of unfair practices, but that the current emphasis on persistent and/or harmful experiences should be problematised.

The industrial realities of teaching are documented in history, sociology and policy research: studies of the school as workplace, the tools of teaching, processes within the workplace, the changing composition of the teaching workforce, the gender politics of the occupation, teacher organisations, and change in teachers’ work and employment relations. Teaching as a form of work is difficult to pin down because it involves an unspecifiable object of labour, a limitless labour process, and is, in a sense, unteachable. Teaching is always transformative labour, bringing new social realities into existence; and is also fundamentally interactive, not individual. Teachers’ work is not social reproduction, but is creative and therefore a site of social struggle. This can be seen in education in colonial societies, and in the global transformation of the education of girls and women. Teachers are now caught up in the neoliberal agenda, often unwillingly ‐ but since neoliberalism transforms institutions in the public sector, unavoidably, and sometimes traumatically. In a long historical perspective, the modern teaching workforce is unique, and has the possibility of shaping the learning capacities of the whole society; this may now be uniquely important.

Develops, tests and replicates a model of workplace sexual harassment and its personal and organizational consequences. The frequency of sexual harassment experiences predict workplace negative mood which, in turn, predicts psychosomatic wellbeing, turnover intentions and interpersonal (i.e. co‐worker and supervisor) job dissatisfaction. Using LISREL VIII, shows that the model fits the data for a sample of employed Canadian females (n = 202), but not for a sample of employed Canadian males (n = 137). Finally, an analogous model suggesting that sexual harassment predicts negative mood which, in turn, predicts self‐esteem, concentration difficulties and grades, fit the data for a sample of 120 female undergraduate students. Discusses conceptual and practical implications, and future research directions.