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Since passenger safety is critical, aviation maintenance is essential. Aviation maintenance management is changing due to Industry 4.0 (I4.0). According to earlier research, I4.0 technologies improve aircraft manufacturing efficiency and responsiveness through automation, predictive maintenance and process self-optimization. Thus, this study examines I4.0 research and aircraft maintenance's potential interaction.

Using a text-mining methodology, this paper looks at the state of the art in aviation maintenance research in the I4.0 era. We used the topic modeling approach and Latent Dirichlet Allocation (LDA) technique to analyze the abstracts and indexed keywords of 929 research articles on the intersection of aviation maintenance and I4.0, subsequently clustering them into eight topics.

We have mapped out the emerging research trends at the intersection of “aviation maintenance” and “I4.0 technologies”, and presented suggestions for theoretical frameworks, applied frameworks and future lines of inquiry. This paper makes a theoretical contribution to the systematization of literature on I4.0 technologies in aviation maintenance. It provides valuable insight for managers by exploring the implications and opportunities that arise in light of recent innovations brought by I4.0 in aviation maintenance.

This study focuses on the use of Industry 4.0 technologies in aircraft maintenance processes, contributing to the growing research on digital technology in maintenance and maintenance, repair and overhaul (MRO). Furthermore, the study's analysis of the LDA topic model provides valuable insights for future research on using I4.0 technologies to investigate specific areas of application in the context of digital maintenance.

In current era, retaining the best-performing employees has become essential for businesses to compete in the dynamic technological landscape. Consequently, organizations must ensure that their star performers believe that company’s reward and recognition (R&R) system is fair and equal. This study aims to use an explainable machine learning (eXML) model to develop a prediction algorithm for employee satisfaction with the fairness of R&R systems.

The current study uses state-of-the-art machine learning models such as Naive Bayes, Decision Tree C5.0, Random Forest and support vector machine-RBF to predict employee satisfaction towards fairness in R&R. The primary data used in the study has been collected from the employees of a large public sector undertaking from an emerging economy. This study also proposes a novel improved Naïve Bayes (INB) algorithm, the efficiency of which is compared with the state-of-the-art algorithms.

It is seen that the proposed INB model outperforms the state-of-the-art algorithms in many scenarios. Further, the proposed model and feature interaction are explained using the explainable machine learning (XML) concept. In addition, this study incorporates text mining techniques to corroborate the results from XML and suggests that “Transparency”, “Recognition”, “Unbiasedness”, “Appreciation” and “Timeliness in reward” are the most important features that impact employee satisfaction.

To the best of the authors’ knowledge, this is one of the first studies to use INB algorithm and mixed method research (text mining along with machine learning algorithms) for the prediction of employee satisfaction with respect to the R&R system.