Traditionally, auditors are not popular people and their arrival in an organisation is apt to give rise to an anxious wariness and defensiveness throughout the system. Audit is…
Abstract
Traditionally, auditors are not popular people and their arrival in an organisation is apt to give rise to an anxious wariness and defensiveness throughout the system. Audit is believed to be a fact‐based, periodical, astringent process designed to reveal errors and weaknesses, and to identify those responsible. It is a process to be endured rather than welcomed. The philosophy outlined in this article owes little to the traditional concept of financial audit: it is concerned with people and could possibly benefit by being known by some name other than “audit”, with its present connotations.
This study explores whether machinery firms with a ‘hidden champions’ profile leverage Industry 4.0 practices to roll out smart services; whether this allows them to get a firm…
Abstract
This study explores whether machinery firms with a ‘hidden champions’ profile leverage Industry 4.0 practices to roll out smart services; whether this allows them to get a firm grip on their installed base; and whether it allows them to expand their international (service) business. The research is conducted based on exploratory, multiple-case study methods.
The author finds that the implementation of smart services can improve a machine tool builder’s hold on its installed base and expand the scope of its international (service) business. However, the study also finds that the ability to capitalise on this potential depends on a series of moderating variables. The study also concludes that there is a risk that smart services do not unlock a strong willingness-to-pay among potential customers.
It, therefore, calls into question several conventional wisdoms, such as the possibilities that Industry 4.0 offers for suppliers operating in business-to-business markets, and the receptiveness to smart services by buyers in such markets. Finally, it highlights the specific liabilities faced by hidden champions with regard to expanding their smart services business.
The chapter provides practical insights into the hurdles that industrial suppliers must overcome in their attempts to achieve uptake of smart services by customers, particularly within a cross-border context.
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Martyn Harling, Christine Overy, Gavin Beckham, Rachel Denby, Steven Goddard, Carolyn O'Connor, Emma Piotrowski, Teri Prout and David Tully
Substance use tends to be overlooked in nursing training. As a possible consequence, many nurses harbour ill‐informed or even negative attitudes towards drug and alcohol users…
Abstract
Substance use tends to be overlooked in nursing training. As a possible consequence, many nurses harbour ill‐informed or even negative attitudes towards drug and alcohol users. The upshot can be poor care. In a bid to tackle this problem, a group of students developed a peer‐led workshop by encouraging open debate on issues associated with illicit drug use and access to healthcare for those with substance misuse problems. What ensued was an open and frank debate that increased awareness and the thirst for more knowledge.
This paper broadens and extends the idea of organizational death by arguing that certain organizational site moves, those in which employees hold a strong place attachment to the…
Abstract
This paper broadens and extends the idea of organizational death by arguing that certain organizational site moves, those in which employees hold a strong place attachment to the to be left, are a form of organizational death. It argues for the utility of viewing organizational change as involving loss and including space in studies of everyday organizational experiences. Using ethnographic research (participant‐observation and in‐depth interviews with the employees) of one such organization (the “Coffee House”) and a negotiated‐order perspective, discusses employee beliefs as to how the site move should have been managed as a means to document their understanding of the move as a loss experience and as a form of organizational death.
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One of the fundamentals of Action Learning is the emphasis on Qtype learning (knowledge and skill gained by apposite questioning,investigation and experimentation) as distinct…
Abstract
One of the fundamentals of Action Learning is the emphasis on Q type learning (knowledge and skill gained by apposite questioning, investigation and experimentation) as distinct from P type learning (information or skill derived from material already formulated, digested and presented for consumption in programmes of teaching and training). Because P is the traditional and established learning, there has been an increasing emphasis on Q. This article seeks to redress the balance whilst acknowledging the crucial difference between the two types of learning and the importance of Q.
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Carole Sutton, Lynne Murray and Vivette Glover
This paper aims to update the chapter by Sutton and Murray in Support from the Start by providing an overview of: research linking the development and experiences of infants and…
Abstract
Purpose
This paper aims to update the chapter by Sutton and Murray in Support from the Start by providing an overview of: research linking the development and experiences of infants and toddlers with the risks of later antisocial behaviour; and evidence on effective interventions for children aged 0‐2 and their families.
Design/methodology/approach
The authors give a narrative review on the effects on mothers and their babies of postnatal depression.
Findings
The review examines the effects on mothers and their babies of postnatal depression, impaired bonding, insecure attachment as well as the impact of maltreatment in childhood. It considers a number of evidence‐based preventive interventions implemented in the UK to help children aged 0‐2 and their parents.
Originality/value
The paper provides an overview of recent evidence for the factors contributing to difficulties for parents of young children and identifies interventions demonstrated in high‐quality studies to prevent or address these problems.
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It is argued that P + Q = L, the accepted abbreviation for learningexperienced in advanced programmes of learning, is not sufficient. Ifaction learning in its fullest sense is to…
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It is argued that P + Q = L, the accepted abbreviation for learning experienced in advanced programmes of learning, is not sufficient. If action learning in its fullest sense is to have all of its possible impact, a third factor ER (Revised Experience) must be added to Programmed Learning and Questioning Learning.
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The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains…
Abstract
The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.
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This essay outlines some of the crucial points to be taken into consideration by futurists‐in‐training in order to avoid the many mistakes which can be easily made. These comprise…
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This essay outlines some of the crucial points to be taken into consideration by futurists‐in‐training in order to avoid the many mistakes which can be easily made. These comprise right timing, real participation, scenarios, developing a preferred vision of the future, using metaphors, using mixed approaches, depth, the surprise future and implementation. The role of the futurist is long term pedagogy, finding solutions for current problems by challenging administrative structures and asking individuals to rethink how and why they do certain things. The reality of practice and idealism of vision is what will create an alternative future.
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I have always believed that management teachers need to be immersed in the day‐to‐day pressures and risks of management from time to time if they are to retain an understanding of…
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I have always believed that management teachers need to be immersed in the day‐to‐day pressures and risks of management from time to time if they are to retain an understanding of the real world which they exist to serve. Case study teaching, project supervision, set advising, even consultancy, all lack two features of the manager's life: taking and carrying responsibility for risky and expensive decisions and involvement in the detail which takes up so much time and energy — often out of all proportion to its importance.