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Publication date: 1 May 2024

Alexander Amigud and David J. Pell

E-learning has become a polarizing issue. Some say that it enhances accessibility to education and some say that it hinders it. While the literature on the subject underscores the…

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Abstract

Purpose

E-learning has become a polarizing issue. Some say that it enhances accessibility to education and some say that it hinders it. While the literature on the subject underscores the effectiveness of the pedagogical frameworks, strategies and distance learning technologies, the firsthand accounts of students, parents and practitioners challenge the validity of experts’ assessments. There is a gap between theory and practice and between the perceptions of providers and consumers of online learning. Following a period of lockdowns and a transition to online learning during the recent pandemic, the prevailing sentiment toward a distance mode of instruction became one of strong skepticism and negative bias. The aim of the study was to examine why e-learning has struggled to meet stakeholder expectations. Specifically, the study posed two research questions: 1. What are the reasons for dissatisfaction with online learning? 2. What are the implications for future research and practice?

Design/methodology/approach

The study used a mixed methods approach to examine the reasons behind negative perceptions of online learning by comparing the firsthand accounts posted on social media with the literature. To this end, n = 62,874 social media comments of secondary and postsecondary students, as well as parents, teachings staff and working professionals, covering the span of over 14 years (2008–2022), were collected and analyzed.

Findings

The study identified 28 themes that explain the stakeholder’s discontent with the online learning process and highlighted the importance of user-centric design. The analysis revealed that the perceived ineffectiveness of distance education stems from the failure to identify and address stakeholders’ needs and, more particularly, from the incongruence of instructional strategies, blindness to the cost of decisions related to instructional design, technology selection and insufficient levels of support. The findings also highlight the importance of user-centric design.

Practical implications

To address dissatisfaction with e-learning, it is imperative to remove barriers to learning and ensure alignment between technology and learners’ needs. In other words, the learning experience should be personalized to account for individual differences. Despite its cost-effectiveness, the one-size-fits-all approach hinders the learning process and experience and is likely to be met with resistance.

Originality/value

Drawing from the extensive literature, the study offers an explanation for stakeholders’ discontent with e-learning. Unlike survey research that is prone to social desirability bias, the sample provides a rare opportunity to observe and measure the visceral reactions that provide a more authentic sense of stakeholders’ perceptions toward online learning. The authors offer recommendations and identify areas for future research.

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Interactive Technology and Smart Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-5659

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Article
Publication date: 1 November 1991

David Pelling

Slough based Spectral Technology Ltd is the world's largest manufacturer of accelerated drying equipment, and along with its lamp manufacturing subsidiary Primarc Ltd has been…

24

Abstract

Slough based Spectral Technology Ltd is the world's largest manufacturer of accelerated drying equipment, and along with its lamp manufacturing subsidiary Primarc Ltd has been involved in the development of UV and drying technology since the 1970's. The Group manufactures products employed for the drying and curing of inks and other surface coatings in the widest range of applications: from printing to wood finishing and printed circuit boards.

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Pigment & Resin Technology, vol. 20 no. 11
Type: Research Article
ISSN: 0369-9420

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Publication date: 1 October 1991

James P Harris has been named president of Exxon Chemical International, Inc., the Brussels‐based organisation responsible for co‐ordinating Exxon's chemical interests in Europe…

13

Abstract

James P Harris has been named president of Exxon Chemical International, Inc., the Brussels‐based organisation responsible for co‐ordinating Exxon's chemical interests in Europe, Africa and the Middle East. He succeeds John E Akitt, who served in this position for the past five years. Mr Akitt, as Basic Chemicals president, is relocating to Exxon Chemical headquarters in Houston, Texas.

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Pigment & Resin Technology, vol. 20 no. 10
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 13 November 2007

62

Abstract

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Anti-Corrosion Methods and Materials, vol. 54 no. 6
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 1 April 1909

THE title of this short paper is somewhat of a misnomer, as the German Volks bibliothek is not the same as an English Public Library. As Dr. Schultze says: “When we speak of an…

33

Abstract

THE title of this short paper is somewhat of a misnomer, as the German Volks bibliothek is not the same as an English Public Library. As Dr. Schultze says: “When we speak of an English Public Library we know exactly what is meant, but the German Volks bibliothek does not convey any definite impression. Too often it still means a very small collection of books, probably gifts which are accessible to borrowers at certain hours each week. As a rule, the revenue is so trifling that after paying the small working costs there is little or nothing left for buying books.” Taking, therefore, the term Public Library for the sake of convenience, we may assume that the first Public Library in Germany was opened in Hamburg, in 1529, as the result of Luther's recommendation (1524) “that good libraries, especially in the large towns, should be established.” At the beginning of the 18th century, a number of free libraries were established, these were usually connected with churches and schools, yet their very name “free” seemed an invitation to everyone to share the treasures they contained. These libraries were principally in central Germany and Saxony.

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New Library World, vol. 11 no. 10
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 July 1909

DURING the three years I have attended the meetings of this branch association, papers of so interesting a character have been read that I am well aware of the difficulty each…

49

Abstract

DURING the three years I have attended the meetings of this branch association, papers of so interesting a character have been read that I am well aware of the difficulty each paper reader must have in keeping up the standard. But as my subject seems a good one, you may be inclined to overlook an indifferent treatment of it.

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New Library World, vol. 12 no. 1
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 June 1910

ACCORDING to the Directory of Libraries in the United States and Canada, there are about 4,500 libraries of a more or less public character in those two countries. The Literary

33

Abstract

ACCORDING to the Directory of Libraries in the United States and Canada, there are about 4,500 libraries of a more or less public character in those two countries. The Literary Year‐book, Clegg's Directory, and other authorities, furnish the information that at least 2,000 public libraries exist in the United Kingdom. Allowing 10,000 more for the rest of the world, we get a total of 16,500 libraries. Deducting three‐fourths of this number as representing libraries of the smallest and most poverty‐stricken or special kind, we obtain 4,000 institutions capable of supporting professional literature of all forms. A sanguine librarian might be induced by these figures to launch out in authorship, certain of his market, and might even be prone to disregard the warning that not more than about one‐tenth of these 4,000 libraries are to be depended upon as possible purchasers.

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New Library World, vol. 12 no. 12
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 March 1910

GLASGOW was later by about one hundred and thirty years than some of the Scotch towns in establishing a printing press. Three hundred years ago, though Glasgow contained a…

31

Abstract

GLASGOW was later by about one hundred and thirty years than some of the Scotch towns in establishing a printing press. Three hundred years ago, though Glasgow contained a University with men of great literary activity, including amongst others Zachary Boyd, there does not appear to have been sufficient printing work to induce anyone to establish a printing press. St. Andrews and Aberdeen were both notable for the books they produced, before Glasgow even attempted any printing.

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New Library World, vol. 12 no. 9
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 December 1908

EVERYONE interested in the British library movement will learn with sorrow and regret that one of its greatest friends and strongest champions has passed away, in the person of…

20

Abstract

EVERYONE interested in the British library movement will learn with sorrow and regret that one of its greatest friends and strongest champions has passed away, in the person of Thomas Greenwood, the kind‐hearted and generous advocate of libraries, who won the respect and regard of every English libiarian. From one of his own periodicals the following particulars are abstracted:—

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New Library World, vol. 11 no. 6
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 February 1910

Books and periodicals on aeronautics: A buying list

31

Abstract

Books and periodicals on aeronautics: A buying list

Details

New Library World, vol. 12 no. 8
Type: Research Article
ISSN: 0307-4803

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