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This research investigates the presence of communitarian philosophy within contemporary Scottish public library strategy, exploring links between philosophy, politics and practice.

The paper follows a qualitative research approach, combining content analysis and discourse analysis methodologies for the analysis of a corpus of Scottish public library trust documentation according to a thematic framework of communitarian values.

The analysis revealed strong links between trust strategy and communitarian values but also highlighted contradictions within this form of communitarianism which belied a deeper neoliberal philosophical foundation. The research therefore identified a communitarian strategic service shift which introduced benefits of social inclusion, community autonomy and common good but also brought concerns of an inherently weakened communal foundation and the survival of a neoliberal status quo.

The analysis is focused on strategy in Scotland only and thus can only claim to be representative of that country. However, the growth in communitarian strategies in the public sector is informed from the analysis undertaken.

The paper provides a novel analysis of public library strategy and thus contributes to the understanding of public library practice in the modern era.

The impacts of communitarian philosophy in the public sphere are under-researched and how these changes impact the mission of libraries needs to be better understood.

This is the first analysis to consider public library strategy from a communitarian point of view. As such, it provides novel insights into a growing area of public service development.

The purpose of this paper is to explore young people’s conceptions of political information. The study sought to identify what political information sources young people encounter, how they construe these sources and the messages they communicate, and how the information experiences of young people may be better understood to inform information literacy interventions to support the development of political agency.

Using personal construct theory as a conceptual framework, repertory grid (RG) interviews were used to explore the different ways in which 23 young people aged 14-15 from a town in Northern England conceive of political information and how they evaluate its quality and authority.

The study identified the sources of information young people engage with for finding and receiving what they understand as political information. The results from the RG interviews indicated that young people use a wide range of sources of political information to become informed about politics and the world around them. These sources of information include family, friends, teachers, television news, newspapers, radio shows, comedy shows, social media and community meetings. Participants were aware that they passively encounter information sources as well as actively engage in debate and discussion with other sources. Some participants had difficulty critically evaluating the political information sources they encounter. The nature of young people’s experiences of political information varied greatly. The degree of complexity in the experiences of political information varied not only between participants but was also dependent on their particular relationship with the information sources under scrutiny.

The paper has implications for personal construct analysis as a research approach broadly, from the point of view of its use within library and information science research. It is the first study to apply the personal construct approach to the study of young people’s political information use and to consider implications for information literacy support that would have been difficult to access using other approaches.

The paper provides insight into an understudied area; that of young people’s conceptions of political information. This insight may be used to inform the improvement of political information provision and information literacy support for young people.

A deeper understanding of the different ways in which young people identify, engage with and use information for political purposes may contribute to a clearer understanding of young people’s information needs, ideally leading to improved political education and a strengthened democratic process.

The paper explores a relatively under-researched area of library and information science research, and does so using a relatively under-used method in the domain. Insights into the perceived characteristics of different sources of political information are novel and contribute to the development of information behaviour and information literacy fields in terms of information for empowerment and democracy.

Purpose — The chapter seeks to examine the impact of neoliberal language on the library profession in the United Kingdom. Since New Labour's election in 1997 public service restructuring in the United Kingdom took on a more oblique managerialist and consumerist approach. The impact of managerialism in the public library service has focused mainly on modernising and improving services to the individual user, and is based on scenarios where public libraries have to model themselves on the private sector, and where managers have been empowered over professionals.

Design/methodology/approach — The chapter uses a mixed methods approach by combining content and discourse analysis to examine how neoliberal discourses have impacted on public librarianship through examination of government policy documents, and other works on public libraries in the era under study.

Findings — The study highlights neoliberal narratives within public library policy documents in the period, with emphasis on deprofessionalisation and consumerist attitudes related to public choice evident. The discussion reveals how narratives of elitism and decline are used to describe the public library service, which reinforces negative stereotypes of a service in distress.

Research limitations/implications — The study only relates to the period 1997–2010 with an emphasis on the United Kingdom, thus cannot be seen to be representative of all public library services.

Originality/value — The study utilises a mixed method approach to examine narratives within public library policy, and reflects on an important period in public library development, and offers a unique insight into the period.

The purpose of this paper is to examine the way that Scottish public library authorities are implementing filtering software as a public access internet management tool. The aim of the study is to determine the extent to which filtering systems are used as a public access internet management tool and to examine the nature of this implementation. This constitutes an analysis of the actual policies and procedures in place within each library authority to manage public access to the internet.

The paper utilizes a literature review and an analysis of data supplied by the public library services. The data required was gathered through Freedom of Information requests sent to all Scottish public library authorities.

A total of 31 of the 32 public library services operating within the 32 Scottish local authorities utilized some form of filtering software to control internet access. The main justifications cited for this were to prevent access to illegal or inappropriate materials; however it was found that in the majority of cases the decision to implement the software was not made by the management of the library but external IT staff. This raises major issues related to the historical role of the librarian as selector of content for their community.

The paper presents results from a subset of local authorities in the UK, thus cannot claim to be anything more than indicative of the geographic sample.

The findings can help inform the rationale utilized by public library services in implementing filtering policies.

This paper is the only paper to directly address the issue of internet filtering in all public libraries in Scotland.

The Scottish Collaborative On‐demand Publishing Enterprise (SCOPE) was a project funded from 1995 to 1998 as part of the UK’s Electronic Libraries (eLib) programme. SCOPE was involved with providing students with access to key course readings either via course packs or electronically via the Internet. The project achieved its aims of providing improved access, developing a model copyright permissions agreement, and developing a secure user‐authentication and delivery method. At the end of the SCOPE Project, eLib accepted a bid from the project team and other partners to provide a national on‐demand service, known as HERON (Higher Education Resources ON‐demand). This has similar aims to SCOPE, but on a UK‐wide scale with a view to start providing an active service in January 2000.

This article seeks to propose a new vision for public libraries in the digital age.

This conceptual paper is based on an understanding of the recent developments in ICT, internet and digital libraries; and also on the authors' personal experience in research and development in library and information science – especially in relation to public libraries – and digital libraries.

The study argues that currently there are no proper mechanisms for capturing, preserving and disseminating community knowledge, and proposes that public libraries in the digital age should take a new role whereby they should act not only as a gateway to knowledge, but also as a platform facilitating the creation of, and access to, local community knowledge. Proposes a model for PL2.0 where public libraries can take on this new role to build a network of community knowledge.

The paper proposes a conceptual model for the second generation of public libraries, and further studies are required to test and implement the model.

The paper proposes that the new role of public libraries will be to shift from solely providing access to knowledge to acting as a platform for the storage and dissemination of local community knowledge within the global context created by twenty‐first century digital technologies.

The proposed model will bring in a “cultural change” by giving a new role to public libraries in preserving and disseminating community knowledge.

The purpose of this paper is to investigate the language utilised in Acceptable Use Policies (AUP) in Scottish public libraries. Through this examination the paper aims to ascertain if power relationships between local authorities, public libraries and users are apparent. Finally, the paper aims to determine if Foucault’s theory of panopticism is relevant to public libraries in this context.

The paper analyses all 32 of the AUPs used in Scottish public libraries, applying a Foucaldian discourse analysis to the content of the policies.

By thorough examination of the literature the researchers were able to extract ten key features that ought to appear in an AUP. It was found that only one of 32 local authorities included information relating to all of these features. It was also found that one local authority contained as few as four of these key features. The median number of features included in the policies was seven. It was also found that power relationships are evident and can be perceived throughout the AUPs. By identifying the key Foucauldian themes of discipline, surveillance, knowledge, and power and resistance throughout the AUPs, the researchers were able to analyse and identify the existence of power relationships and consider the implications these could have on users and on the library services being provided.

The study examines one geographic region, and is only indicative of the region concerned. In addition the usage of the qualitative methodology utilised could be deemed to have elements of subjectivity.

The study would be of benefit to researchers and professionals interested in issues around AUPs and surveillance of library users.

The use of Foucaldian discourse analysis is limited in library and information science research, and this study helps fill this gap. It is the first study the researchers have found that critically examines a range of public library AUPs.

The aim of this paper is to report the findings of a survey into staff perceptions of the UK‐wide information and communications technology (ICT) training conducted under the People's Network programme for public library staff.

A web‐based survey was undertaken across several prominent UK mailing lists, seeking staff views on issues such as the usefulness of the training provided, and any perceived gaps in training that existed. The survey also asked what types of ICT queries staff regularly encountered.

It was found that while the staff found the training rewarding, there were concerns at the lack of ICT troubleshooting in the programme, and the reliance on an off‐the‐shelf training programme not specifically designed for libraries, namely the European Computer Driving License, or ECDL. The paper suggests that ICT training for library staff should be built around problem solving and troubleshooting, rather than generic skills, in order to match the kinds of queries encountered in the front line of libraries.

The paper is useful for anyone involved in designing library training programmes, or for researchers or students interested in the ICT skills necessary for librarians and the types of ICT queries encountered in the workplace.