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The purpose of this paper is to review what is known about debris management and acknowledge that the effective removal of debris has positive impacts on communities affected by disaster. Four new concerns are introduced that should be considered during the debris management process. These include the recognition of additional debris types as well as the importance of evidence in crime scene investigations.

A literature review on debris management is presented in this paper. It illustrates the relevance, amount, and types of debris in disasters as well as the need for advanced planning. Four new essentials are then discussed.

Those involved in debris management should consider how they will deal with excessive donations, human remains, animal carcasses and evidence collection.

Although this research could be enhanced with practitioner interviews, the literature review is fairly thorough.

Lessons in this paper will help to bring about more effective and efficient debris management operations.

This research reviews the current state of knowledge and adds to it.

The findings of a temperature survey of chilled foods reheated in microwave ovens in commercial premises are reported. Final reheating of chilled foods must be to pasteurisation temperatures because of their widespread contamination with food poisoning bacteria. It was found that caterers do not generally thoroughly reheat food to the Department of Health′s recommended level. It is concluded that there is widespread lack of understanding of microwave cooking by food handlers. A number of recommendations are made to rectify this situation.

Consumers are increasingly connected to each other through electronic devices. Consequently, the potential for online retailer (hereafter, e‐tailer) initiated communications delivered through electronic media to inspire viral‐like e‐WOM processes among consumers is also expanding. Microblog postings and e‐mails may impact consumers' perceptions of retail web sites (e‐servicescape). These perceptions may trigger other outcomes (i.e. greater trust, patronage, or e‐WOM) that redound to e‐tailers' interests. The first purpose of this paper is to expand online e‐tailers' (e‐tailers') understanding of how and whether microblog postings affect consumers' e‐servicescape perceptions. The second purpose is to investigate how and whether e‐servicescape perceptions influence consumers' trust in e‐tailers' web sites, patronage of e‐tailers, and propensity to engage in e‐WOM about e‐tailers' messages.

By integrating the e‐servicescape construct with the Network Coproduction Model of WOM theory, a model is developed. This model examines how e‐communication efforts affect consumers' perceptions of e‐servicescape, trust, e‐tail patronage and e‐WOM. Each relationship is investigated through a consumer survey.

Findings suggest: microblog postings may have a negative impact on consumers' e‐servicescape perceptions; retail web site's usability, financial security, customization, and entertainment value positively affect consumers' trust; and consumers' trust positively impacts retail patronage and e‐WOM intentions.

Prescriptive insights for managing microblogging in ways that more favorably influence consumers' perceptions of e‐tailers' e‐servicescapes – and subsequently consumer trust in, patronage of, and e‐WOM about the retailer and its web site – are developed.

The paper is the first to integrate word‐of‐mouth theory with e‐servicescape to test a model examining how microblog postings affect e‐servicescape perceptions, consumer trust, consumer retail patronage, and e‐WOM intentions.

This paper aims to reflect on Dennis Mileti's Disasters by Design ten years after its publication and to discuss the book's contributions and limitations. It seeks to uncover how Mileti's work relates to disaster and emergency management policy.

The paper examines scholarly reviews of Mileti's work and explores the theoretical and practical implications of his important research.

Disasters by Design recognizes the importance of environmental protection and poverty reduction in disaster policies. However, this work may not fully capture all the hazards, distinct types of vulnerability, phases and functions pertinent to emergency management.

This review both accepts and questions some of the assessments of Mileti's work. The perspective of this review may help shape the future of emergency management policy.

The paper provides a comprehensive view of disasters and offers recommendations to improve the emergency management profession.

The review is one of the few works that examines Mileti's work with a critical eye. It draws concern to his paradigm and suggests the need for continued refinement.

This paper aims to analyze and quantitatively compare existing empirical findings on the role of organizational information‐processing and new product outcomes. The meta‐analytic technique is used to reconcile some of the current divergent thinking on the role of organizational learning in new product success.

The method and procedure of the meta‐analysis are utilized to generalize existing empirical findings regarding the role of information processing in new product success by evaluating homogeneity of the obtained results, and measurement‐ and context‐related moderators of the relationship magnitude. It reports and discusses the results, and proposes theoretical and managerial implications of the findings.

The meta‐analysis of the relationship between organizational information processing and new product success supports an overall positive effect, and identifies measurement‐ and context‐related moderators influencing the magnitude of the relationship.

The analysis, done on the limited number of available effect sizes (77) due to the newness of the area, provides guidance to future researchers by clarifying operationalization and measurement of the main constructs, and suggesting the role of context variables for sampling purposes.

The paper provides guidance to New Product Development (NPD) team leaders by emphasizing the need for integrating information‐related processes and idea management at various NPD stages, and stressing better effectiveness of information processing at the team level.

This first meta‐analysis in the area of information processing and new product outcomes confirms the importance of organizational learning in new product development and outlines important implications for future research and managerial practice.

This study seeks to explore the value of using brand alliances, or co‐branding strategies, to influence consumer perceptions of new brand extensions under circumstances where the firm (parent brand) introduces new products that will be targeted to product categories within which the parent brand has a low initial degree of perceptual fit.

Data were collected through a four‐stage questionnaire administered to 308 subjects. Hypotheses were explored through a four‐level single factor between subjects experimental design.

Analyses suggest that by partnering with brands possessing higher perceived degrees of fit in the extension category (i.e. co‐brand), parent firms' brands can achieve more favorable positions for their extensions than could be realized if firms acted independently. Explained variance in perceptions of the extension increased substantially when perceptions of co‐ and parent‐brand fit were considered. Fit between the co‐brand and the new extension product apparently should be the driving factor in selecting best partnering brands for alliances. Fit between parent and partner brands may take a back seat when forming alliances.

Current co‐branding research typically addresses the ability of brand alliances to improve perceptions of new products bearing the names of both co‐joined brands. “Perceptual fit” and brand attitudes are major constructs thought to influence the ability of brand alliances to achieve this goal. Specifically, in co‐branding applications, perceptual fit is usually conceptualized as the fit between co‐joined brands themselves, rather than fit between each co‐joined brand and the proposed new product for which both has been combined to launch. The paper's original argument is that when one brand (parent or host brand) seeks to co‐brand for purposes of improving its ability to penetrate an untested new product category, fit should be treated from a more traditional brand extension perspective. This argument is supported.

The purpose of this paper is to describe the conversion of knowledge into value by examining the confluence of service-dominant logic (S-D logic), supply chain management (SCM), human resource management (HRM), and neuroeconomics. S-D logic suggests that knowledge is the raw material of value creation. SCM provides an organized foundation to study the conversion of raw materials into value. HRM recognizes the centrality of human decisions in the process of converting knowledge into value. Neuroscience gives insight into the efficiency and effectiveness of the human decisions processes. Global SCM provides more than markets and raw materials – global SCM provides the human resources central to value creation.

This paper combines literature review with interviews from members of supply chain teams engaged in performance-based logistics (PBL) to develop a model of the S-D logic knowledge conversion process.

The model describes individual-based decision constructs managers can expect to face as they convert knowledge, from a global supply chain team, into value. The model relates the decision maker mindset, based in neuroscience principals, to the efficiency of the knowledge conversion process. These principals are extended to suggest how managers can modulate human resource processes to improve the efficiency of economic exchange and increase supply chain resiliency.

This paper provides theoretical and practical insight into how differences in culture, neuronal predisposition, and genetics may influence managerial decisions. These findings provide a mechanism that researchers and managers may take to expand the boundaries of HRM in a global supply chain.

This work uses a foundation of SCM research to explain efficient conversion in a knowledge-based economy. This perspective demonstrates the criticality of global HRM mindsets and decision processes necessary to achieve competitive advantage in a knowledge-based economy. This provides a context for the study and improvement of neuroeconomic efficiency of firms.

The Hispanic community is the fastest growing ethnic group in the USA and is currently the largest minority group with tremendous buying power. This trend has seen a significant growth with respect to the Spanish-language media in recent years. Along with the media ' s ability to entertain, comes the responsibility to educate and warn its audiences of eminent threats and disasters. The aim of this paper is to look at the Spanish-language media ' s efforts to warn and prepare its listeners for local and national emergencies.

Using descriptive and explanatory methods the author looks at the failures of the Spanish language media to communicate emergency warnings in both the Saragosa, Texas tornado and in the case of hurricane Katrina.

Research indicated that pressure from constituents, however, forced a change on the Spanish language industry.

The research was limited by not having first hand contact with the Spanish language media.

The practical implication of this research which has social overtones is that providing disaster warnings to the non-English speaking population in the USA is achievable. Emergency managers and first responders need to be aware of issues regarding non-English speakers.

The implications for this research is that all individuals will be notified of emergencies even non-English speakers.

The issues on non-English speakers in emergency situations have come up before. Nevertheless, this work identifies a practical solution by involving the Spanish language media in emergency alerts. It is essential that this tremendous resource be involved in emergency alerts.

The purpose of this paper is to present exploratory research with respect to the development of a novel classification and framework capable of evaluating the influence and maturity of work environment on the implementation of ISO 9000 standards within advanced engineering and manufacturing SMEs. Work environment definitions, references and factors are now common across a broad range of international quality standards, but these are not consistently defined or effectively assessed.

The successful implementation of international quality standards and models can be viewed as an important key for contemporary SMEs to maintain competitive advantage. As such this research aims to build upon existing literature and to examine the effect of work environment on the successful implementation of ISO 9000. An initial industrial survey is combined with an exploration of contemporary SME case studies, prior to the proposal of a novel classification and framework.

Current work environment terminology is not consistent and capable of effective assessment. Internal SMEs motivation for ISO 9000 certification can lead to improved results than those pressured by external reasons. The deployment of an integrated work environment classification and framework may lead to tangible improvements to ISO 9000 and SME success.

This investigation opens a further opportunity for research into the body of knowledge on manufacturing SME orientated quality management standards and systems. This research will be of particular interest to enterprise managers, practicing production managers, quality auditors, and human resource professionals, as it examines work environment factors that may drive improvements in competitive performance.

This is the first paper presented in open literature which investigates the wider concept of work environment with a manufacturing SME context, together with proposal of a novel work environment classification and framework approach.