Simon Hudson, Karen Thal, David Cárdenas and Fang Meng
This study aims to examine the direct relationships between behavioral intention and factors driving the growth of the wellness tourism industry in the USA. Relationships were…
Abstract
Purpose
This study aims to examine the direct relationships between behavioral intention and factors driving the growth of the wellness tourism industry in the USA. Relationships were hypothesized based on alternative explanations for the rise in popularity of wellness tourism in research streams.
Design/methodology/approach
Two models were estimated and tested using the theory of planned behavior (TPB), each incorporating two constructs – Life stress and involvement in health – in addition to theoretically stipulated precursors to Behavioral Intention.
Findings
Both constructs were found to be significant predictors of behavioral intention. However, involvement proved a much stronger predictor than life stress. Implications for the management and marketing of this subsector are discussed in the paper.
Originality/value
This study extends the understanding of travelers’ behavioral intentions in the context of wellness tourism by using an extended TPB, with life stress and involvement in health and wellness considered. The study compares general travelers with current/potential wellness travelers (excluding those whose sole purpose was wellness) and the factors that influence their travel behavior.
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Ali Iskender, Ercan Sirakaya-Turk and David Cardenas
This paper aims to systematically explore the experiences of restaurant patrons with quick response (QR) code menus during the pandemic to extract insights pertaining to the…
Abstract
Purpose
This paper aims to systematically explore the experiences of restaurant patrons with quick response (QR) code menus during the pandemic to extract insights pertaining to the acceptance of technology adoption in service settings for the post-COVID era.
Design/methodology/approach
COVID-19 has enormously impacted consumer perceptions toward technology adoption in restaurants. Identifying these impacts requires qualitative inquiries because qualitative techniques, unlike quantitative methods, enable researchers to seek insights into the phenomenon without a predetermined stance. This study applied a qualitative research method. The qualitative data was obtained through in-depth interviews and a focus group. Thematic analysis was conducted.
Findings
This study identified perceived attributes of QR code technology by patrons: positive attributes such as easy to learn, quick and contactless; and negative attributes such as effortful and reliance on a smartphone. Also, the results distinguished perceived advantages of utilization of QR codes as restaurants’ menu: advantages such as hygienic, environmentally friendly due to no printing and contactless; and disadvantages such as poor menu design and lack of interaction.
Practical implications
This research presents patrons’ views on QR code menu utilization at restaurants under the pandemic conditions. Contradictory responses on the same features of technology reveal a lack of menu design in the utilization of QR codes. Restaurant practitioners can extract insights about how to better use technology like QR codes, cost-effective and environmentally friendly, in their operations in the postpandemic era.
Originality/value
This study included both deductive and inductive approaches. An inductive approach that progressed from theory to data was applied while forming interview questions. A deductive approach was used to inform theory with the findings of the data. The value of research derives from differentiating technology attributes (QR codes) and utilization domain (restaurant menu) in the realm of acceptance of technology in the consumer context.
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Jose Luis Rivas, Erica Salvaj and Miguel Cordova
The purpose of this study is to analyze interlocking directorate (ID) networks of family and nonfamily firms (FFs) in Chile, Mexico and Peru.
Abstract
Purpose
The purpose of this study is to analyze interlocking directorate (ID) networks of family and nonfamily firms (FFs) in Chile, Mexico and Peru.
Design/methodology/approach
Social network analysis methodology allowed us to analyze the position of FFs within the structure of IDs at the local and transnational levels.
Findings
FFs tend to have a higher proportion of board interlocks to other firms, especially FFs. In addition, FFs are more likely to occupy a brokerage position in national IDs structures. Finally, they also have a higher proportion of interlocks to other domestic firms in and nearby geographic areas. Thus, they create transnational networks.
Originality/value
This paper finds evidence that supports three of the premises of interorganizational familiness literature (Lester and Cannella, 2006). FFs are part of national as well as international corporate networks more than other types of firms, through interlocking directorships.
Proposito
Analizar redes de consejeros de empresas familiares y no familiares en Chile, México y Perú.
Metodologia
El análisis de redes sociales nos permitió analizar la posición de empresas familiares dentro de la estructura de redes a nivel local y transnacional.
Hallazgos
Las empresas familiares tienen un nivel más alto de entrecruzamientos con otras empresas, especialmente con las familiares. Además, las empresas familiares son mas propensas a ocupar posiciones de intermediación en las estructuras nacionales de redes. Finalmente, también tienen más entrecruzamientos con otras empresas nacionales y en regiones geográficas cercanas por lo que crean redes transnacionales.
Originalidad
Encontramos evidencia que apoya los tres pilares de la literatura de familiaridad interorganizacional (Lester y Cannella 2006). Las empresas familiares son parte de una red nacional e internacional más que otros tipos de empresas a través de las interconexiones de posiciones en consejos.
Objetivo
Analisar redes de diretores de empresas familiares e não familiares no Chile, México e Peru.
Metodologia
A análise das redes sociais permitiu analisar a posição das empresas familiares na estrutura das redes a nível local e transnacional.
Resultados
As empresas familiares têm um nível mais elevado de ligações cruzadas com outras empresas, especialmente as empresas familiares. Além disso, é mais provável que as empresas familiares ocupem posições intermediárias nas estruturas das redes nacionais. Por último, têm também mais referências cruzadas com outras empresas nacionais e em regiões geográficas próximas, pelo que criam redes transnacionais.
Originalidade
Encontramos evidências que sustentam os três pilares da literatura sobre familiaridade interorganizacional (Lester e Cannella 2006). As empresas familiares fazem parte de uma rede nacional e internacional mais do que outros tipos de empresas através do interconexões de cargos nos conselhos de administração.
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Executive presence is demonstrated by leaders who achieve high performance while doing it the right way. Research conducted by The Institute for Level Six Leadership at the…
Abstract
Executive presence is demonstrated by leaders who achieve high performance while doing it the right way. Research conducted by The Institute for Level Six Leadership at the University of Kansas and the United States Air Force Academy has shown that leadership skills can be acquired and developed. Leaders who are able to connect the ends of continuums such as action and thinking, the abstract and the concrete, and the theoretical and the practical experience heightened judgement, stronger character and greater emotional maturity within themselves and their followers. Four components of executive presence are identified in the paper:1. Successful track record2. Establishing trust through high performance3. Self‐management skills4. Relationship management skills.Using the Level Six Leadership concept as a foundation, seven American executives were interviewed on the topic of executive presence. Executives served in both the private and public sectors and it appears that executive presence can be developed in both segments of management.
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Simon Hudson, Fang Meng, David Cárdenas and Kevin So
A number of tourism researchers have suggested that despite the proliferation of research in the field, the exchange of knowledge from academic research to practical application…
Abstract
A number of tourism researchers have suggested that despite the proliferation of research in the field, the exchange of knowledge from academic research to practical application in the industry is poor. The argument made is that academic research seldom influences the real world of practice, and that for knowledge transfer to assist destinations a paradigm shift is required. This chapter takes a look at the challenges of knowledge transfer in tourism and focuses on a unique research center in South Carolina, where private and public sectors have joined together in an effort to support applied and commercially relevant research in order to improve the competitiveness of the state as a destination.
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Simon Hudson, Fang Meng and David Cárdenas
– The purpose of this paper is to gauge potential interest in equestrian events for a proposed multi-use international horse park.
Abstract
Purpose
The purpose of this paper is to gauge potential interest in equestrian events for a proposed multi-use international horse park.
Design/methodology/approach
Multi-stage, mixed methods were employed, including interviews with industry professionals at competing horse parks, a survey of potential visitors and an economic impact analysis.
Findings
Both industry professionals and equine tourists felt that the proposed facility had the potential to succeed with an international horse park especially as it already has a strong equine culture. Potential visitors already possess a high awareness of city as an equestrian tourist destination, and the majority said they would visit the new facility to take part in, or watch equine events. At medium utilization, the facility has the potential to attract 225 events to the park annually, attracting approximately 428,000 attendees. This would have an annual spending impact of about US$38 million, generating 575 full-time jobs.
Practical implications
Based on the results, a number of recommendations were made to the local chamber of commerce by the researchers, but the key suggestion was that stakeholders in Aiken proceed cautiously with a phased approach to development.
Originality/value
Despite the growing body of literature related to measuring the impacts of events, very few researchers have looked at the feasibility of new events, and the need to measure potential demand for a new facility. This paper is therefore unique and of great value to both researchers and practitioners.
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Rosse Marie Esparza Huamanchumo, Ricardo David Hernández-Rojas, Rosa Alejandra Longa-López and Martin Cárdenas-Jarama
The purpose of this study is to analyse Peruvian cuisine in the context of visitors’ overall experience, focusing on the loyalty of tourists in terms of gastronomy, their…
Abstract
Purpose
The purpose of this study is to analyse Peruvian cuisine in the context of visitors’ overall experience, focusing on the loyalty of tourists in terms of gastronomy, their satisfaction with the destination, and the overall image.
Design/methodology/approach
Data were obtained from tourists who visited Lima (Peru). Structural equation modeling was used to verify the hypothesized relationships.
Findings
The results obtained confirm that satisfaction and appreciation, such as quality, have a positive influence on tourists’ loyalty and, therefore, they recommend and express their desire to come back to this destination. The traditional gastronomy of Lima stands out as a prominent factor on overall experience.
Research limitations/implications
This paper helps the managers of cities in their decisions to improve the satisfaction and seek loyalty of those who visit a city, emphasizes the role of gastronomy.
Practical implications
The results obtained in this research can be used for the establishment of new strategies for the promotion of the destination in terms of tourism and traditional food.
Originality/value
The gastronomy in Lima, (Peru) is recognized worldwide, as well as a stimulus for tourism because it increases the number of visits to the destination. Several studies carried out in these types of destinations have shown the existence of a relationship between gastronomy, overall experience, satisfaction and loyalty. However, there are no previous studies carried out in Lima that sustain this relationship. This work makes a contribution that completes the academic literature on the study of the emotional bonds between Peruvian gastronomy and the tourist who visits it and its behaviour.
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As has been widely recognized in the literature, the post‐war economic boom which drew to a close by the early 1970s has been followed by an intense period of industrial…
Abstract
As has been widely recognized in the literature, the post‐war economic boom which drew to a close by the early 1970s has been followed by an intense period of industrial restructuring characterized by marked instability in all three major spheres of economic activity: production, distribution, and finance. This process has taken place both at the global level and at the level of national economies (Cardenas, 1990). It reflects a profound change in the mode of capitalist accumulation. Prior to the current round of restructuring, accumulation was taken to be principally the inward‐oriented task of each nation's own economy. Now, it seems that successful capital accumulation (i.e. development) depends most upon a nation's competitive integration into the world market for goods and services (Garrido, 1995). The present mode of accumulation implies an opening of national economies to international trade in commodities and capital, both among the advanced industrial nations and between the industrialized and the newly‐industrializing countries. This has generated a heightened degree of competition among countries and among firms, given that the easy movement of capital, goods, and services has allowed for real competition to emerge among dispersed places around the globe based upon their comparative financial and productive advantages.