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The purpose of this paper is to describe the recent efforts of a large publicly funded healthcare organisation in Sydney, Australia to implement integrated care (IC) “at scale and pace” in the messy, real-world context of a District Health Service.

The paper outlines the theoretical and practical considerations used to design and develop a localised IC Strategy informed by the “House of Care” model (NHS England, 2016).

The need for cross-agency partnership, a shared narrative, joint leadership and an IC Strategy underpinned by proven theoretical models model is described.

This paper highlights key factors relating to implementation and evaluation of a local IC Strategy in the real world.

Climate change is one of the major challenges confronting human society in the 21st century (Ericksen & O’Brein, 2007; Adger, Lorenzoni, & O’Brien, 2009). Mounting evidence attests that climate change is now happening in many parts of the world as evidenced by increasing mean temperature, changing precipitation patterns, rising sea level, and increasing frequency and growing intensity of extreme weather events (Intergovernmental Panel on Climate Change [IPCC], 2007). In many parts of Asia, these climatic changes have led to massive flooding, landslides, and droughts, resulting in extensive damage to properties, assets, and human life (Cruz et al., 2007). Climate change is also exacerbating water shortages in many areas, constraining agricultural production, and threatening food security and energy supply from hydroelectric source. It is likewise causing forest fires and degradation, damaging coastal and marine resources, and increasing the risk of outbreaks of infectious diseases. Regional climate studies indicate that the worse is yet to come as far as weather-related disaster risks are concerned. If not addressed effectively, climate change could seriously frustrate the region's sustainable development and poverty-reduction efforts (ADB, 2009).

This volume comprises 12 chapters, each accounting for a particular aspect of worker well-being. Among the issues addressed are: employee compensation, job loss, disability, health, gender, education, contract negotiation, and macroeconomic labor policy. In discussing these issues, the volume provides answers to a number of important questions. For example, why do smaller, newer companies do a better job matching CEO pay to profits than old, established corporations? Why do firms hire outside contractors rather than produce all goods internally? Which demographic groups are most prone to job losses? Can self-reported health predict which workers become disabled? How does AIDS affect the supply of nurses? What does marital status have to do with the glass ceiling? Does retiring from work increase one’s mental health? Does domestic violence drive women to work more? Do higher educational subsidies lead to more schooling than larger educational rates of return? Do different firm and worker discount rates lead to longer contract negotiations? And finally, how robust are estimated effects of public policy to changes in data definition? In short, the volume addresses a number of important policy-related research issues on worker well-being facing labor economists today.

The purpose of this paper is to provide a framework for guiding social innovation in service (SIS), defined as the creation of novel, scalable and sustainable market based service offerings that solve systemic societal problems.

This research provides a review and synthesis of transdisciplinary literatures to establish a basis for the conceptual framework proposed for SIS.

It is argued that the primary unit of an SIS is the service firm and that there are micro-, meso-, and macro-level actors and enablers in the ecosystem that can help bring about SIS. Examples from the hospitality and tourism industry are used to demonstrate key points.

Benefits of an SIS to companies include growth through new markets and innovative value offerings, sustainable supply chains in production, building consumer value and trust in the company/brand, attracting and retaining talent and being proactive in including social and environmental measures of success in customer metrics and company financial reporting.

This paper contributes to the social innovation and service literature by: offering a new, scientifically supported view of an SIS; providing managers with a framework to guide social innovation within their service firm and for the benefit of their company and its stakeholders; and directing service scholars to research issues necessary to advance SIS.

The aim of this research is to discuss the effect of corruption on conventional management of cultural heritage (CH) resources in Nigeria. It identifies the means by which the effect can be curtailed to bring about proper management system in the CH sector and pave the way for economic/sustainable development through cultural tourism in the country.

The research draws from both exploratory and comparative approaches. It took a study of selected locations and museums in the six geopolitical zones of the country, with a review of literatures on cultural heritage management (CHM). It also gives summarized information on the present overall effect of corruption in the CH sector of Nigeria.

The research reveals that there are some levels of mismanagement and destruction of CH resources in the country. This is manifested in acts of museum theft, illicit trafficking, unlawful possession and general mishandling of CH, as well as the deterioration of facilities in the sector. The research gathered that the problem came as a result of wrongful appointment of none heritage experts as heads of heritage-related institutions and agencies. It also results from lack of required attention by the government and other relevant stakeholders (such as community leaders/members, academics and law enforcement agencies, inter alia) toward CH preservation, protection, management and promotion for sustainable development. The research recommends that the government and other CH stakeholders (mentioned above) should make efforts to address the issues discussed, so as to improve the management of CH in the country for sustainable development.

Prior to this research, there has been no publication addressing the effect of corruption on CHM in this context and location. The article makes recommendations that call for action and also set grounds for future discourse.

The purpose of this paper is to use Bourdieu’s Theory of Capital–Field–Habitus to explore how refugees, asylum seekers and migrants accumulate and mobilise social, cultural, symbolic and economic capital to find meaningful work in the Australian construction industry.

The paper reports the results of a survey of refugees, asylum seekers and migrants who have either successfully or unsuccessfully searched for employment in the Australian construction industry.

The findings dispel widely held negative stereotypes of about this group by describing a highly capable workforce which could address significant skills shortages in the industry, while concurrently diversifying the workforce. However, it is found that refugees, asylum seekers and migrants face considerable barriers to finding meaningful employment in the construction industry. In circumventing these barriers, education institutions, charities and community-based organisations play an especially important role, alongside friends and family networks. They do this by helping refugees, asylum seekers and migrants accumulate and deploy the necessary capital to secure meaningful work in the construction industry. Disappointingly, it is also found that the construction industry does little to help facilitate capital accumulation and deployment for this group, despite the urgent need to address diversity and critical skills shortages.

Employing Pierre Bourdieu’s Theory of Capital–Field–Habitus, the findings make a number of new theoretical and practical contributions to the limited body of international research relating to the employment of refugees, asylum seekers and migrant workers in the construction. The results are important because meaningful employment is widely accepted to be the single most factor in the successful integration of refugees, asylum seekers and migrants into a host society and the construction industry represents an important source of potential employment for them.

This case is meant for MBA/MS/executive MBA students.

Entrepreneurship development, leadership.

This case is about the successful entrepreneurial journey of Kiran Mazumdar-Shaw, founder of India-based biotechnology company Biocon Limited. Mazumdar-Shaw established Biocon in 1978 as a joint venture company. As a woman entrepreneur, Mazumdar-Shaw faced many challenges and setbacks during her initial days. She overcame these and took Biocon to new heights. Later, Mazumdar-Shaw decided to make a strategic shift in Biocon’s business model – going from manufacturing enzymes to biopharmaceuticals with the vision of making an impact on global health care by providing access to affordable, life-saving drugs.

The learning outcomes are as follows: understand the ecosystem of women entrepreneurs in developing countries; examine the challenges faced by women entrepreneurs in their entrepreneurial journey and how successful entrepreneurs convert challenges into opportunities; and analyze what entrepreneurial leadership is and understand how these leadership qualities play an important role in the success of entrepreneurial ventures.

Mazumdar-Shaw was able to break through the gender barrier that was highly prevalent in Indian society then and successfully established her entrepreneurial venture in biotechnology, a discipline that was still nascent in the1970s. Though she has scaled great heights in the biotechnology area and developed her business, she has remained sensitive to the problems of those who are unable to get affordable medicines. Firmly believing that she should share the prosperity of the company with the poor and the marginalized, Mazumdar-Shaw, through her philanthropic venture, Biocon Foundation, started providing essential drugs at affordable prices to them.

CCS 3: Entrepreneurship.

Notes that the collaboration between Edwin F. Gay, founding dean of the Harvard Graduate School of Business Administration, and Arch W. Shaw, a Chicago publisher, exemplifies the significance of historical sensibility on the origins of US management studies. Points out that the attention they gave to historical methods and data as tools of inquiry reflected Gay’s professional training in economic history, but it also reflected the sense both men had of the significance of institutions and institutional patterns in business life. Both men also urged more attention to distribution as a serious topic for academic research and teaching, and also recognized co‐ordinating activity as a central function of modern management. Adds that the potential gains from scale economies depended on how well general managers filled this function, and that for this task managers required an outlook that transcended technical expertise. Suggests that they had to understand the broader institutional setting in which they managed and that historical awareness could illuminate that context.