Daniel Paulino Teixeira Lopes, Naldeir dos Santos Vieira, Allan Claudius Queiroz Barbosa and Cristina Parente
The purpose of this paper is to discuss recent developments in the fields of management innovation and social innovation, in order to discover any possible convergences and…
Abstract
Purpose
The purpose of this paper is to discuss recent developments in the fields of management innovation and social innovation, in order to discover any possible convergences and divergences between them.
Design/methodology/approach
By examining the state of the art of the literature in both fields of study, this paper proposes a framework of theoretical approaches, conceptual dimensions, goals and objectives, processes, agents, outcomes, methods, and literature gaps.
Findings
There are substantial differences between management and social innovation in terms of theoretical and conceptual foundations. Although both share similarities given the relevance of technology and their focus on social relations, their generation and diffusion processes, among their other characteristics, are distinct.
Research limitations/implications
As this is a theoretical paper concerning innovations that involve social elements at their core, the challenge is to incorporate technological innovation into the theoretical framework. This would help empirically oriented research on more types of innovation.
Practical implications
The agenda of practitioners, scholars, government, and civil society should take different types of innovation into account, particularly those that go beyond technology.
Originality/value
This paper contributes to a better understanding of innovations that go beyond technology, by analysing innovations (i.e. management and social innovation) that involve social aspects at their core. Few researchers have analysed these types of innovations jointly.
Objetivo
O objetivo deste artigo consiste em discutir os avanços mais recentes nos campos da inovação gerencial e da inovação social, na busca de possíveis aspectos convergentes e divergentes entre essas temáticas.
Desenho/metodologia/abordagem
Ao examinar o estado da arte da literatura em ambas as temáticas, propõe-se um framework de abordagens teóricas, dimensões conceituais, metas e objetivos, processos, agentes, resultados, métodos e lacunas da literatura.
Resultados
Há diferenças substanciais entre inovação gerencial e social em termos de fundamentos teóricos e conceituais. Embora ambas compartilhem semelhanças, dado o seu foco nas relações sociais e a relevância da tecnologia, seus processos de geração e difusão, entre outras características, são distintos.
Limitações/implicações da pesquisa
Como se trata de um artigo teórico sobre inovações que envolvem elementos sociais em sua essência, o desafio é incorporar a inovação tecnológica no framework teórico. Isso ajudaria pesquisas empiricamente orientadas sobre mais tipos de inovação.
Implicações práticas
A agenda de profissionais, acadêmicos, governo e sociedade civil deve levar em conta diferentes tipos de inovação, particularmente aquelas que vão além da tecnologia.
Originalidade/valor
Este artigo contribui para uma melhor compreensão das inovações que vão além da tecnologia, ao analisar inovações (no caso, as gerenciais e sociais) que possuem aspectos sociais como elementos centrais. Poucos pesquisadores analisaram conjuntamente esses tipos de inovações.
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Anderson Vicente Borille, Jefferson de Oliveira Gomes and Daniel Lopes
Flame-retardant plastics are used in critical applications, such as aircraft interior parts, when the occurrence of fire can lead to serious injury to people. However, there is a…
Abstract
Purpose
Flame-retardant plastics are used in critical applications, such as aircraft interior parts, when the occurrence of fire can lead to serious injury to people. However, there is a lack of related publications. The purpose of this study is to present experimental data regarding geometrical analysis, such as dimensional accuracy and surface roughness, tensile strength and elongation of parts manufactured with flame-retardant materials by additive manufacturing.
Design/methodology/approach
Two additive manufacturing processes, selective laser sintering (SLS) and fused deposition modeling (FDM), were selected to manufacture the parts to be evaluated. Each process used its respective polymer, that is polyamide with flame-retardant additive (PA) for SLS and polyphenylsulfone (PPSF) for FDM. The samples consist of tensile specimens and representative parts of different products. Tensile tests were performed using standard tensile test machines, and geometrical analyses were performed using coordinate measuring machine as well as surface roughness tester.
Findings
As each material can be, in commercial machines, produced by only one process, the material selection for final products has to consider the manufacturing process as well. In general, although the FDM/PPSF process provided specimens with the highest ultimate strength, because of its strong influence by the building direction, FDM/PPSF also provided the lowest strength. SLS/PA was able to provide average strength with less dependency on the build-up direction. The geometrical analysis showed that SLS/PA presents a much smoother surface, but FDM/PPSF presented slightly better dimensional accuracy.
Originality/value
There is still lack of publications on polymers with flame resistance or flame-retardant polymers. Thus, this paper brings new technical information about processing such materials.
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Paulo Antônio Zawislak, Jorge Tello-Gamarra, Edi Madalena Fracasso and Oscar Castellanos
The purpose of this paper is to present eight papers selected from ALTEC 2015 that provide an overview of innovation in Latin America.
Abstract
Purpose
The purpose of this paper is to present eight papers selected from ALTEC 2015 that provide an overview of innovation in Latin America.
Design/methodology/approach
This editorial seeks to define innovation by examining its conceptual foundations. It considers innovation beyond firms and technology to address other forms, such as social and institutional innovations. Thereafter, it discusses innovation in the context of Latin America and suggests means by which to stimulate it in the region. Finally, the authors present the eight papers included in this “special edition.”
Findings
The major findings of the paper are that it considers non-technological innovation within firms, innovation beyond the firm and innovation beyond technology. Moreover, it helps to better understand a core issue of innovation in Latin America, which is the focus on macroeconomic policy instead of microeconomic stimuli.
Originality/value
A broader understanding of the concept of innovation is of notable importance. Innovation implies the recognition of issues related to the market (firm), but also to the community (society) and to humanly devised constraints (institutions). Technology is only one part of it. For this special issue, the selected articles highlight the efforts made by different authors to contribute to innovation studies in the editors’ region.
Propuesta
Este número presenta ocho manuscritos seleccionados del ALTEC 2015, que ofrecen un panorama de la innovación en América Latina.
Diseño/metodología/enfoque
Esta editorial busca definir la innovación mediante la examinación de sus fundamentos conceptuales. Esto considera que la innovación va más allá de las firmas y la tecnología para abordar otros tipos, tales como innovación social e institucional. Posteriormente, se analiza la innovación en el contexto de América Latina y se sugieren medios para su estimulo en la región. Finalmente, presentamos los ocho artículos incluidos en esta Edición Especial.
Resultados
Las principales conclusiones de esta editorial son que se considera la innovación no tecnológica dentro de las firmas, la innovación más allá de la firma y la innovación más allá de la tecnología. Además, esto ayuda a comprehender mejor una cuestión central de la innovación en América Latina, que es el enfoque en política macroeconómica en lugar de los estímulos microeconómicos.
Originalidad/valor
Un mayor entendimiento del concepto de innovación es de gran importancia. La innovación implica el reconocimiento de las cuestiones relacionadas con el mercado (firma), pero también con la comunidad (sociedad) y con las restricciones humanamente concebidas (instituciones). La tecnología es solo una parte de esta. Para esta Edición Especial, los artículos seleccionados destacan los esfuerzos realizados por diferentes autores para contribuir a los estudios de innovación en nuestra región.
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Alexandre Gomes G. Silva, Pedro Lopes Ferreira and Fernanda Bento Daniel
The purpose of this paper is to investigate Portuguese hospital inpatient satisfaction.
Abstract
Purpose
The purpose of this paper is to investigate Portuguese hospital inpatient satisfaction.
Design/methodology/approach
The study was conducted at a major university hospital in Portugal. Using the IAQH-IA mailed questionnaire, data were collected over three months (March to June 2015) from patients and families. From 1,500 former inpatients, 434 participated (29 percent response rate). Using the structural equation modeling, the authors derived satisfaction models and analyzed the relationship between quality, satisfaction and patient attitudes. Inferential statistics (bivariate analysis) were used to deal with global satisfaction determinants.
Findings
The satisfaction model was confirmed using factor analysis. Results show that developing a system for delivering timely information to both patient and relatives is relevant. Communication is a fundamental aspect for patients, which to date, seems to have been neglected by hospital managers. Education and current perceived health are important global satisfaction determinants.
Practical implications
Hospital managers can use the authors’ findings to measure and improve operational performance.
Originality/value
Knowledge about patient perception and satisfaction leads to continuing improvement in healthcare quality.
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Daniel Marasquini Stipp, Márcio Lopes Pimenta and Daniel Jugend
The aim of this paper is to characterize how innovation may happen through cross-functional teams (CFT) in an organization of the public sector.
Abstract
Purpose
The aim of this paper is to characterize how innovation may happen through cross-functional teams (CFT) in an organization of the public sector.
Design/methodology/approach
A case study helped to characterize several behavior patterns, team structures and respective links with generating innovation in internal processes and public answering contexts.
Findings
The results highlight that formal-temporary teams present a higher capacity to generate incremental innovation in products, whereas permanent-informal teams have a higher capacity to generate innovation in the internal processes and public answering contexts.
Research limitations/implications
The limitations of this research relate to the fact that this is a single case study, and although it is an important case to examine innovation and CFTs, by its very nature, it is not possible to extend and generalize the obtained data to other organizations. The evaluation of its propositions was merely qualitative, and future research is needed to validate its characteristics.
Practical implications
Several settings of CFTs are presented, as well as their ability to generate different types of innovation, such as the computerization of documents, petitions and papers, which decreases the time to answer the taxpayer. Moreover, CFTs can help to create products, such as computer programs that can be used not only locally but also in several public organizations related to tax management.
Originality/value
The field research provides the perceptions of the respondents regarding CFT characteristics that can lead to specific types of innovation, as well as the types of products or services that can be generated by these processes.
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Luis Felipe Dias Lopes, Anavaléria Vieira Santos, Deoclécio Junior Cardoso da Silva, Igor Bernardi Sonza, Daniel Knebel Baggio, Gilnei Luiz de Moura, Wesley Vieira da Silva and Claudimar Pereira da Veiga
This research sheds light on the distinct decision-making behaviors and perceptions related to the value attributed to money, uncovering nuances in the interrelationship between…
Abstract
Purpose
This research sheds light on the distinct decision-making behaviors and perceptions related to the value attributed to money, uncovering nuances in the interrelationship between money valuation and its ensuing influence on risk perceptions and related behaviors, mainly focusing on financial education.
Design/methodology/approach
Executed in the Brazilian market, this study employs a quantitative approach, encompassing 663 participants and deploying comprehensive statistical methodologies – principally, structural equation modeling based on variances – to scrutinize the amassed primary data.
Findings
The insights from the study reveal a significant impact of both negative money value (NMV) and positive money value (PMV) on participants' financial decisions, profoundly shaping perceptions, acceptances and responses to risk. Consequently, this study underscores the pivotal role the perceived value of money plays in sculpting financial behaviors and formulating risk management strategies. Distinctly, this research emphasizes intrinsic monetary values, extending unprecedented insights by delineating aversive behaviors toward losses and risks and probing the repercussions of both negative and positive monetary values.
Originality/value
It acts as an avant-garde exploration, unveiling new perspectives on upcoming consumers' anticipated financial decision-making approaches and pinpointing areas warranting deeper exploration and comprehension within the fluid consumer market landscape.
Propósito
Esta investigación arroja luz sobre los distintos comportamientos y percepciones en la toma de decisiones relacionadas con el valor atribuido al dinero, descubriendo matices en la interrelación entre la valoración del dinero y su influencia subsiguiente en las percepciones de riesgo y comportamientos relacionados, centrándose principalmente en la educación financiera.
Diseño/Metodología/Enfoque
Ejecutado en el mercado brasileño, este estudio emplea un enfoque cuantitativo, abarcando a 663 participantes y desplegando metodologías estadísticas integrales, principalmente el Modelado de Ecuaciones Estructurales basado en varianzas, para escrutar los datos primarios acumulados.
Resultados
Las percepciones obtenidas en el estudio revelan un impacto significativo tanto de los Valores Negativos como de los Valores Positivos del Dinero en las decisiones financieras de los participantes, moldeando profundamente percepciones, aceptaciones y respuestas al riesgo. En consecuencia, este estudio subraya el papel fundamental que desempeña el valor percibido del dinero en la formación de comportamientos financieros y en la formulación de estrategias de gestión de riesgos. De manera distintiva, esta investigación enfatiza los valores monetarios intrínsecos, ampliando perspectivas sin precedentes al delinear comportamientos aversivos hacia pérdidas y riesgos y explorar las repercusiones de los valores monetarios negativos y positivos.
Originalidad
Actúa como una exploración vanguardista, desvelando nuevas perspectivas sobre los enfoques de toma de decisiones financieras anticipadas por parte de los consumidores emergentes y señalando áreas que requieren una exploración y comprensión más profundas dentro del dinámico panorama del mercado de consumidores.
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Marco Antonio Paula Pinheiro, Bruno Michel Roman Pais Seles, Paula De Camargo Fiorini, Daniel Jugend, Ana Beatriz Lopes de Sousa Jabbour, Hermes Moretti Ribeiro da Silva and Hengky Latan
The purpose of this paper is to identify and systematize journal articles that relate to new product development (NPD) within a circular economy (CE) and to present an integrative…
Abstract
Purpose
The purpose of this paper is to identify and systematize journal articles that relate to new product development (NPD) within a circular economy (CE) and to present an integrative framework.
Design/methodology/approach
It was conducted a qualitative research based on a systematic review of the literature.
Findings
As results, it is presented the identification of the main practices and actions of CE applied to NPD, as well as the drivers, barriers and the stakeholders involved in the integration between CE and NPD.
Originality/value
The main contributions of this research are: mapping the state-of-the-art on the topic and systematizing the existing knowledge; providing useful insights for product development professionals considering adopting CE practices and tools in their NPD processes; and presenting a unique, integrative framework to guide organizations’ actions.
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Tiago Ribeiro de Araujo, Daniel Jugend, Marcio Lopes Pimenta, Gessica Mina Kim Jesus, Gladys Dorotea Dorotea Cacsire Barriga, José Carlos de Toledo and Ari Melo Mariano
This study aims to propose and test a research framework for analyzing the relationship between new product development (NPD) best practices and performance in companies that…
Abstract
Purpose
This study aims to propose and test a research framework for analyzing the relationship between new product development (NPD) best practices and performance in companies that belong to innovative industries in Brazil.
Design/methodology/approach
A quantitative survey was conducted, involving several industries, including agricultural machinery, automotive and pharmaceutical. Data was analyzed through multiple linear regression.
Findings
Among the best practices investigated, the main results show that “innovative culture” and “project climate” are factors that significantly affect the performance of the NPD.
Research limitations/implications
The choice of best practices can be considered a major limitation of this study, as this is a dynamic concept depending on a continuous analysis that must take into account the economic and technological environment.
Practical implications
This study highlights a relationship between an innovative culture and performance. Some practices may be adopted to address an innovative culture, such as stimulating employee creativity, acceptance and partnership with external actors for the joint development of technologies and employee involvement with NPD.
Originality/value
The findings expand the debate on best practices in NPD and innovation management by presenting results on the topic in an emerging country, in this case, Brazil.
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Marlos Rocha de Freitas, Márcio Lopes Pimenta, Per Hilletofth, Daniel Jugend and Pedro Carlos Oprime
The purpose of this study is to investigate how cross-functional integration supports the execution of the demand-side processes and its effects on both the demand and supply-side…
Abstract
Purpose
The purpose of this study is to investigate how cross-functional integration supports the execution of the demand-side processes and its effects on both the demand and supply-side processes.
Design/methodology/approach
A case study was conducted including a Brazilian multinational manufacturer in the automobile industry and some of its suppliers and dealers. 17 interviews were conducted. A theoretical framework is proposed containing five basic elements, they are: characteristics of the demand/supply processes; involved functions; integration factors; context influencers and impacts of integration on demand and supply processes.
Findings
The findings present three demand-side processes (Product Launch, Marketing and Sales and Demand Planning) that demonstrated a greater need for cross-functional integration in the studied case, mainly through informal integration factors.
Research limitations/implications
The empirical results of this study have methodological limitations due to the use of the case study method. Future research should analyze the effects of other context influencers (e.g. natural catastrophes, civil wars and low level of unemployment) on cross-functional integration.
Practical implications
The results highlight that joint planning, willingness to work together, team spirit, adequate communication and cross-functional meetings helped the studied organizations to achieve competitive advantages and improve their performance.
Originality/value
This study provides a theoretical framework that helped to improve the understanding of the interrelationships between demand management constructs and cross-functional integration factors. There are indications that a political–economic crisis has stimulated the existence of a willingness to work together and group spirit among employees who remain in the organization after mass dismissals. This climate of cooperation helped to increase the agility and resilience of the studied supply chain, which is currently affected by a changing market.
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Álvaro Leonel de Oliveira Castro, Luiz Henrique de Barros Vilas Boas, Daniel Carvalho de Rezende and Márcio Lopes Pimenta
The purpose of this paper was to identify and describe the personal values that motivate and guide the cognitive structure of Brazilian wine consumers from the viewpoint of the…
Abstract
Purpose
The purpose of this paper was to identify and describe the personal values that motivate and guide the cognitive structure of Brazilian wine consumers from the viewpoint of the means-end chain theory.
Design/methodology/approach
In this qualitative descriptive study, 40 in-depth laddering interviews were conducted in the state of Minas Gerais, Brazil, which were transcribed and codified from the attributes, consequences, and values that emerged in the discourse of the wine consumers. The codes were subsequently graded – in accordance with the level of abstraction – and inserted into the LadderUx® software to generate the implication matrix and the hierarchical value map. The interpretation of the cognitive structure of the wine consumers occurred descriptively.
Findings
Common aspects regarding knowledge of the product linked to the ritual of wine consumption were identified among consumers. The psychological factors basically describe the social aspects that are pertinent to the drink’s consumption and to aspects focused on the personal training that leads to consumption satisfaction. Both converge in the search for more knowledge about the world of wine. From this cognitive basis, the existence of the instrumental values of hedonism, benevolence/care, stimulation and achievement could be seen, as well as the terminal values of joy and happiness.
Originality/value
This study presents the cognitive structure of the Brazilian consumers of wine. This result allows some insights in an initial perspective for the development of strategies, based on the factors that motivate the purchase of the drink, thus attracting new consumers to this emerging market.