Christian van Nieuwerburgh, Margaret Barr, Chris Munro, Heather Noon and Daniel Arifin
This paper adds depth to our understanding of how coaching works by exploring the experiences of 14 aspiring school principals who received one-to-one leadership coaching as part…
Abstract
Purpose
This paper adds depth to our understanding of how coaching works by exploring the experiences of 14 aspiring school principals who received one-to-one leadership coaching as part of a leadership development programme.
Design/methodology/approach
This study adopts a phenomenological approach. Individual semi-structured interviews were conducted with the participants. Thematic analysis was used to code the data and identify themes.
Findings
This paper reports on four themes based on the experiences of the participants: having time to reflect, feeling safe to explore, focussing on what's important for me and experiencing positive emotions.
Research limitations/implications
The findings are unique to the participants who volunteered to take part in this study and therefore not representative of a general population of aspiring educational leaders. Further research is needed into the possible benefits of coaching to support educators undergoing leadership training.
Practical implications
The findings raise a potential dilemma within the teaching profession about the use of educators' time; while they need to give time and attention to multiple stakeholders, they also need to protect time for their own development and self-reflection. Based on the reported experiences of the participants in this study, it is recommended that coaching be considered a component of professional development for educational leaders.
Originality/value
This paper adds to the growing research base for coaching in education, providing a unique insight into the experiences of aspiring school principals who received one-to-one leadership coaching as part of a leadership development programme.
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Durgesh Agnihotri, Pallavi Chaturvedi and Vikas Tripathi
In the present study, we examined how effectively online travel agencies (OTAs) handle negative e-word-of-mouth on social media platforms like Facebook, Twitter, and Instagram. We…
Abstract
In the present study, we examined how effectively online travel agencies (OTAs) handle negative e-word-of-mouth on social media platforms like Facebook, Twitter, and Instagram. We collected data from 497 participants using survey method. To test the hypotheses formulated from the existing literature, structural equation modeling was adopted in this study. The results from structural equation modeling indicate effective handling of the negative e-word of mouth (e-WOM) on social media websites significantly affects customer satisfaction and repurchase intention. The current research work provides insight into social media recovery efforts and service fairness when handling negative e-WOM. The study recommends that customers can distinguish the differences between general efforts and adaptive complaint-handling efforts, and dissimilarities may influence satisfaction, repurchase intentions, etc. Although empathy, apology, responsiveness, and paraphrasing are considered pioneer strategies in complaint handling, customers' negative e-WOM, and firms' recovery management, but the current study is among a few to categorize OTAs' handling of negative e-WOM and complaint handling efforts in the social media environment.
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Rusya Iryanti Yahaya, Norihan M. Arifin, Roslinda Nazar and Ioan Pop
The purpose of this paper is to study the flow and heat transfer of a hybrid nanofluid, Cu–Al2O3/water, past a permeable stretching/shrinking sheet. The effects of Brownian motion…
Abstract
Purpose
The purpose of this paper is to study the flow and heat transfer of a hybrid nanofluid, Cu–Al2O3/water, past a permeable stretching/shrinking sheet. The effects of Brownian motion and thermophoresis are considered here.
Design/methodology/approach
Similarity transformations are used to reduce the governing partial differential equations to a system of ordinary (similarity) differential equations. A MATLAB solver called the bvp4c is then used to compute the numerical solutions of equations (12) to (14) subject to the boundary conditions of equation (15). Then, the effects of various physical parameters on the flow and thermal fields of the hybrid nanofluid are analyzed.
Findings
Multiple (dual) solutions are found for the basic boundary layer equations. A stability analysis is performed to see which solutions are stable and, therefore, applicable in practice and which are not stable. Besides that, a comparison is made between the hybrid nanofluid and a traditional nanofluid, Cu/water. The skin friction coefficient and Nusselt number of the hybrid nanofluid are found to be greater than that of the other nanofluid. Thus, the hybrid nanofluid has a higher heat transfer rate than the other nanofluid. However, the increase in the shrinking parameter reduces the velocity of the hybrid nanofluid.
Originality/value
The present results are original and new for the study of the flow and heat transfer past a permeable stretching/shrinking sheet in Cu–Al2O3/water hybrid nanofluid.
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This article examines the experiences of women leaders and their challenges in Brunei Darussalam. Globally, women are underrepresented in leadership positions. Though the Brunei…
Abstract
This article examines the experiences of women leaders and their challenges in Brunei Darussalam. Globally, women are underrepresented in leadership positions. Though the Brunei government does not discriminate against any gender in delivering free education, medical facilities and healthcare, women in leadership positions are as well underrepresented. I try to understand the factors that challenge as well as motivate women to become leaders in Brunei. For this research, I conducted qualitative interviews with some respondents selected purposively. The study results show that women leaders in Brunei face challenges in obtaining financial support and accessing resources. Despite the challenges, there are some women who have been assuming and excelling in their leadership roles. The study identified that personal strengths have also been critical in contributing to their successful leadership.
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Muhammad Mujtaba Asad, Amjad Ali Rind and Amir A. Abdulmuhsin
This study aims to examine the relationship between the different aspects of transformational leadership behaviours of school principals on school culture in the context of…
Abstract
Purpose
This study aims to examine the relationship between the different aspects of transformational leadership behaviours of school principals on school culture in the context of Pakistan. The findings from this study can provide an opportunity to understand the relationship between transformational leadership and school culture factors and the way these factors influence the school culture.
Design/methodology/approach
The quantitative research approach has been adopted to assess teachers’ perceptions of transformational leadership behaviours at government secondary schools of District Khairpur, Pakistan. The targeted sample size of this study was 300 teachers from five government secondary schools of district Khairpur. Data has been collected by using two survey instruments to assess the degree of transformational leadership style adopted by school principals as perceived by teachers to measure the effectiveness of school culture, whereas descriptive (mean and standard deviation) and inferential (Pearson correlation coefficient) statistical tests have been used through SPSS 23.0 software.
Findings
The findings revealed that there is a moderate positive relationship between transformational leadership behaviours and school culture whilst the Pearson correlation coefficient was (r = 0.624), which indicates that it is statistically significant. The demographic data explored that serving teachers were trained and highly qualified in such schools.
Practical implications
The study contributes to explain the transformational leadership practices in the context of secondary schools of Pakistan for a better understanding of educational organization culture. This study also contributes to the field of educational leadership by highlighting the organization culture through the perceptions of teachers. The Education and Literacy Department, policymakers, educational leaders and schoolteachers may be benefited from the findings of the current study for a better understanding of school culture in secondary schools. This study has also laid the foundation for future research studies in leadership practices in Pakistan and internationally.
Originality/value
Finally, this study contributed to the leadership literature in the context of Pakistan because there are very few studies that have examined the impact of transformational leadership behaviours in education organizations. In addition, this study suggests that the school principals should revisit their school vision and involve teachers in vision formation.
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Tzong-Ru Lee, Yong-Shun Lin, Erne Suzila Kassim and Stephanie Sebastian
The main objective of this research is to investigate the factors that influence consumer purchase decisions for halal products before and during the COVID-19 pandemic, based on…
Abstract
Purpose
The main objective of this research is to investigate the factors that influence consumer purchase decisions for halal products before and during the COVID-19 pandemic, based on the Engel-Kollat-Blackwell (EKB) theory.
Design/methodology/approach
The research was conducted as a survey. The influencing factors were determined based on the grey relational analysis (GRA) approach.
Findings
The findings indicate before the COVID-19 pandemic, consumers mainly purchased halal products based on four key factors: purchasing experience, certification label, Internet searches and past consumption experience. However, during the pandemic, the ranking and factors have changed to six indicators, which are past consumption experience, purchasing experience, certification labels, standardized specifications, Internet searches and halal certification labels.
Research limitations/implications
The study was limited by the sample size and geographical area. Nevertheless, the findings could be further explored by expanding related theories toward understand human decisions based on spiritual beliefs.
Practical implications
The findings of this study have important implications for research, practice and society. Understanding the factors influencing halal purchase decisions before and during the pandemic can help businesses, policymakers and halal certification bodies to better cater to consumers' needs and preferences and ensure the continued growth and development of the halal industry.
Originality/value
This study evaluates halal purchasing decisions between periods of certainty and uncertainty by using the GRA. Changes in halal consumption and purchase decisions in response to COVID-19 pandemic have become an emerging topic of discovery. The study addresses the gap in the literature regarding changes in consumer decision pattern.
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Lidwine Spoormans and Ana Pereira Roders
Although residential neighbourhoods are the largest and most resilient share of a city and the process of urban conservation and renewal is ongoing, methods to assess their values…
Abstract
Purpose
Although residential neighbourhoods are the largest and most resilient share of a city and the process of urban conservation and renewal is ongoing, methods to assess their values are limited. This paper presents the results of a systematic literature review, revealing the state of the art and its knowledge gaps with regard to methods for assessing values of architecture in residential neighbourhoods.
Design/methodology/approach
The systematic literature review is based on studies selected by a research protocol, using a digital database of peer-reviewed literature. A metanarrative approach is used to synthesise the qualitative data from reviewed articles. This review has two stages: (1) giving an overview of the field and (2) categorising research methods and disciplines.
Findings
The review revealed a wide variety of studies from different disciplines and deduced its key trends, titled as “storylines”, concerning the methods to assess significance, integrating a broader scope of values and different perspectives. In particular, the “storylines” outside traditional heritage disciplines offer methods to include more stakeholders, link value assessment to policy development or highlight heritage potential. Results reveal the diversity in concepts and strengthen the need for an interdisciplinary vocabulary on values and methods, enabling planners and policymakers to compare their results and help to create more attractive and resilient cities.
Originality/value
By reviewing and comparing the selected studies from a wider range of disciplines and research fields, this paper shares insights into the complementary characteristics of the different types of value research, outlining the added value of the different perspectives.
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This review compares the primary occupational safety and health (OSH) laws of the ASEAN members against the major provisions of the primary OSH laws of the United Kingdom (UK) and…
Abstract
Purpose
This review compares the primary occupational safety and health (OSH) laws of the ASEAN members against the major provisions of the primary OSH laws of the United Kingdom (UK) and United States (US) grouped under the themes for OSH law adopted by the International Labour Organization (ILO).
Design/methodology/approach
This review employs the 11 themes for OSH law adopted by the ILO as the basis of comparison. As the themes lack specificity in terms of their respective contents, specific facets of the themes are drawn from the review of the primary OSH laws of the UK and the US.
Findings
The review shows that primary OSH laws of the ASEAN members encompass the fundamental aspects of the ILO OSH themes particularly the regulatory framework, scope, roles of authorities, duties of employers and employees as well as safety inspection and enforcement. The review demonstrates a lack of provision of worksite consultation by the authorities, the emphasis on research, experiment and demonstration by the government as well as certain aspects of training.
Practical implications
OSH in many developing members of the ASEAN is still evolving to advocate the basic rights of employees, protect the safety of the public and ensure the welfare, safety and health of employees are upheld at workplaces. There is an obvious disparity in the coverage of the primary OSH laws of the nations, resulting in widely varied OSH implementation. This study contributes to advancement of the primary OSH laws in developing ASEAN members by highlighting areas of their primary OSH laws that can be improved. Improvement of the primary OSH laws is crucial to subsequent improvement and development of subsidiary laws to provide for adequate protection at workplaces.
Originality/value
Most studies of OSH laws in the ASEAN are country-specific and often theme-specific. There is currently no study which compares the primary OSH laws of ASEAN nations using themes derived from the ILO as well as primary OSH laws of the UK and the US. This review is one of its kinds to use such an approach in providing a comparative overview of the primary OSH laws of all ASEAN nations.
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Mohanaphriya US and Tanmoy Chakraborty
This research focuses on the controlling irreversibilities in a radiative, chemically reactive electromagnetohydrodynamics (EMHD) flow of a nanofluid toward a stagnation point…
Abstract
Purpose
This research focuses on the controlling irreversibilities in a radiative, chemically reactive electromagnetohydrodynamics (EMHD) flow of a nanofluid toward a stagnation point. Key considerations include the presence of Ohmic dissipation, linear thermal radiation, second-order chemical reaction with the multiple slips. With these factors, this study aims to provide insights for practical applications where thermal management and energy efficiency are paramount.
Design/methodology/approach
Lie group transformation is used to revert the leading partial differential equations into nonlinear ODE form. Hence, the solutions are attained analytically through differential transformation method-Padé and numerically using the Runge–Kutta–Fehlberg method with shooting procedure, to ensure the precise and reliable determination of the solution. This dual approach highlights the robustness and versatility of the methods.
Findings
The system’s entropy generation is enhanced by incrementing the magnetic field parameter (M), while the electric field (E) and velocity slip parameters (ξ) control its growth. Mass transportation irreversibility and the Bejan number (Be) are significantly increased by the chemical reaction rate (Cr). In addition, there is a boost in the rate of heat transportation by 3.66% while 0.05⩽ξ⩽0.2; meanwhile for 0.2⩽ξ⩽1.1, the rate of mass transportation gets enhanced by 12.87%.
Originality/value
This paper presents a novel approach to analyzing the entropy optimization in a radiative, chemically reactive EMHD nanofluid flow near a stagnation point. Moreover, this research represents a significant advancement in the application of analytical techniques, complemented by numerical approaches to study boundary layer equations.