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Book part
Publication date: 28 September 2015

Arief Rahman

Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and…

Abstract

Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and communication technology usage, which is known as digital divide, however has been identified as one of the major obstacles to the implementation of e-government system. As digital divide inhibits citizen’s acceptance to e-government, it should be overcome despite the lack of deep theoretical understanding on this issue. This research aimed to investigate the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. In order to get a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide.

The research problems were approached by applying two-stage sequential mixed method research approach comprising of both qualitative and quantitative studies. In the first phase, an initial research model was proposed based on a literature review. Semi-structured interview with 12 users of e-government systems was then conducted to explore and enhance this initial research model. Data collected in this phase were analyzed with a two-stage content analysis approach and the initial model was then amended based on the findings. As a result, a comprehensive research model with 16 hypotheses was proposed for examination in the second phase.

In the second phase, quantitative method was applied. A questionnaire was developed based on findings in the first phase. A pilot study was conducted to refine the questionnaire, which was then distributed in a national survey resulting in 237 useable responses. Data collected in this phase were analyzed using Partial Least Square based Structural Equation Modeling.

The results of quantitative analysis confirmed 13 hypotheses. All direct influences of the variables of digital divide on e-government system success were supported. The mediating effects of trust in e-government in the relationship between capability divide and e-government system success as well as in the relationship between innovativeness divide and e-government system success were supported, but was rejected in the relationship between access divide and e-government system success. Furthermore, the results supported the moderating effects of demographic variables of age, residential place, and education.

This research has both theoretical and practical contributions. The study contributes to the developments of literature on digital divide and e-government by providing a more comprehensive framework, and also to the implementation of e-government by local governments and the improvement of e-government Readiness Index of Indonesia.

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E-Services Adoption: Processes by Firms in Developing Nations
Type: Book
ISBN: 978-1-78560-325-9

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Available. Open Access. Open Access
Book part
Publication date: 29 November 2023

Abstract

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The Emerald Handbook of Research Management and Administration Around the World
Type: Book
ISBN: 978-1-80382-701-8

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Article
Publication date: 3 October 2008

Marcie Beard

Many bibliographies of books about C.S. Lewis' works and life have been compiled in the past, but a bibliography of recent literary criticism addressing Lewis and his work is hard…

1120

Abstract

Purpose

Many bibliographies of books about C.S. Lewis' works and life have been compiled in the past, but a bibliography of recent literary criticism addressing Lewis and his work is hard to come by. The purpose of this paper is to provide a bibliography of the best works recently published about C.S. Lewis and his writings.

Design/methodology/approach

Many different sources were used to find current popular works about C.S. Lewis and his writings. The author searched several databases, read several book reviews, and looked through the source itself when available in order to compile an annotated list of current works, which are viewed to be important additions to the literature about C.S. Lewis and his works.

Practical implications

The resulting bibliography is not a complete list of everything written about C.S. Lewis in the past few years. Instead, the intent is to compile a research guide of the sources considered to be the most useful contributions to the works about C.S. Lewis that already exist.

Findings

Included in this research guide is a list of quality biographies and literary criticism found in reference sources; a sample of book‐length resources focusing on Lewis' life, thought, and writings; short descriptions of periodicals that frequently discuss Lewis' work; and examples of popular databases and web resources dedicated to C.S. Lewis.

Originality/value

In addition to being intended for students, faculty, and those of the general public who are interested in reading about or doing research on C.S. Lewis and his works, this guide is designed for librarians who are trying to develop, maintain, or evaluate a collection on the topic.

Details

Collection Building, vol. 27 no. 4
Type: Research Article
ISSN: 0160-4953

Keywords

Available. Content available
Book part
Publication date: 5 July 2017

Free Access. Free Access

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Insights and Research on the Study of Gender and Intersectionality in International Airline Cultures
Type: Book
ISBN: 978-1-78714-546-7

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Book part
Publication date: 16 December 2004

Randall W. Eberts, Ph.D., is the executive director of the W. E. Upjohn Institute for Employment Research, Kalamazoo, Michigan.Mary Hatwood Futrell, Ed.D., is president of…

Abstract

Randall W. Eberts, Ph.D., is the executive director of the W. E. Upjohn Institute for Employment Research, Kalamazoo, Michigan.Mary Hatwood Futrell, Ed.D., is president of Education International (EI), headquartered in Brussels, Belgium, and dean of the Graduate School of Education and Human Development at George Washington University, Washington, DC.Bob Harris, M.A., Dip.T (Sec.), (Australia), advanced study at the Institut Universitaire des Hautes Etudes Internationales, Geneva, is a former EI executive director and current senior consultant based in Nyon, Switzerland.Ronald D. Henderson, Ph.D., is the director of the Research Department at the National Education Association, Washington, DC.Rachel Hendrickson, Ph.D., is the higher education coordinator in the Membership and Organizing Department at the National Education Association, Washington, DC.Kevin Hollenbeck, Ph.D., is a senior economist and director of publications at the W. E. Upjohn Institute for Employment Research, Kalamazoo, Michigan.Susan Moore Johnson, Ed.D., is Carl H. Pforzheimer, Jr., Professor of Teaching and Learning at the Harvard University Graduate School of Education, Cambridge, Massachusetts.Charles T. Kerchner, Ph.D., is Hollis P. Allen Professor of Education at the Claremont Graduate University, Claremont, California.Julia E. Koppich, Ph.D., is president of Koppich & Associates, an education policy research and consulting firm, in San Francisco, California.Carrie M. Lewis, J.D., is a senior writer-editor in the Government Relations Department at the National Education Association, Washington, DC.Christine Maitland, Ph.D., is a former higher education coordinator for the National Education Association who now works on higher education issues with the NEA’s Pacific Regional Office in Burlingame, California.Christine E. Murray, Ph.D., is a professor in the Department of Education and Human Development and dean of the School of Professions, State University of New York College at Brockport.Diane Shust, J.D., M.S.Ed., is the director of the Government Relations Department at the National Education Association, Washington, DC.Joe A. Stone, Ph.D., is W. E. Miner Professor of Economics at the University of Oregon, Eugene.Wayne J. Urban, Ph.D., is Regents’ Professor of Education in the Department of Educational Policy Studies at Georgia State University, Atlanta.Fred van Leeuwen is the general secretary of Education International, Brussels, Belgium.Maris A. Vinovskis, Ph.D., is Bentley Professor of History, senior research scientist at the Institute for Social Research, and faculty member of the Gerald R. Ford School of Public Policy at the University of Michigan, Ann Arbor.Paul Wolman, Ph.D., is a senior policy analyst in the Research Department at the National Education Association, Washington, DC.

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Teacher Unions and Education Policy: Retrenchment of Reform?
Type: Book
ISBN: 978-1-84950-126-2

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Book part
Publication date: 1 January 2014

David Willer, Pamela Emanuelson, Michael J. Lovaglia, Brent Simpson, Shane R. Thye, Henry Walker, Mamadi Corra, Steven Gilham, Danielle Lewis, Travis Patton, Yamilette Chacon and Richard Chacon

This exposition explains how Elementary Theory works and how it has been developed over the last two-and-a-half decades. Both increased scope and heightened precision are covered.

Abstract

Purpose

This exposition explains how Elementary Theory works and how it has been developed over the last two-and-a-half decades. Both increased scope and heightened precision are covered.

Methodology/Approach

Theoretic methodology is explained. Using that method formal models are constructed analogous to empirical events. Those models predict events, design experiments, and guide applications in the field.

Findings

There is a widely held belief in sociology that theory becomes more vague and imprecise as its scope broadens. Whereas broader generalizations are more vague than narrower ones, this exposition shows that abstract theory becomes more precise as its scope broadens.

Research Limitations/Implications

Here implications and limitations are closely connected. Regarding implications, this exposition shows that scientific explanations and predictions are viable today in sociology but only when exact theory is employed. Regarding limitations, the theory and research included in this exposition make clear why the empiricist search for regularities that dominates sociological research is so very limited in its results.

Originality/Value of Chapter

This exposition demonstrates that theory is the method of all the sciences and in particular the science of sociology.

Details

Advances in Group Processes
Type: Book
ISBN: 978-1-78441-078-0

Keywords

Available. Content available
Book part
Publication date: 28 May 2013

Abstract

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(Dis)Honesty in Management
Type: Book
ISBN: 978-1-78190-602-6

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Book part
Publication date: 8 November 2011

Abstract

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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Article
Publication date: 1 July 2004

Shay S. Tzafrir and Simon L. Dolan

This study investigates the conceptual and psychometric properties of trust in organizations. Critical review of recent literature led to the conclusion that there is no single…

4253

Abstract

This study investigates the conceptual and psychometric properties of trust in organizations. Critical review of recent literature led to the conclusion that there is no single agreed upon definition of trust and that controversy exists as to its construct validity. We present empirical results based on a complex procedure for scale development, which includes a design made up of four separate stages of research. The construct of trust in employment relationships was ultimately refined to entail three dimensions: harmony, reliability, and concern (HRC). The final results of this study led to the development of a standardized 16‐item instrument that can be used to measure trust in the context of employment relationships. Evidence of the scale’s reliability, factor structure, and validity is also presented.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 2 no. 2
Type: Research Article
ISSN: 1536-5433

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Book part
Publication date: 5 November 2016

Richard T. Marcy and Ottilia Berze

This study investigates the complex interaction between properties of some emergent crises and the expertise of particular public sector leaders, who themselves are embedded in…

Abstract

This study investigates the complex interaction between properties of some emergent crises and the expertise of particular public sector leaders, who themselves are embedded in particular institutional processes that further constrain identification of these emergent crises. It is suggested that discrepancy in the ability of leaders to detect crises is due not only to their own proficiency in some cognitive skills, but also to their interaction with, and differences in, particular properties of some emergent crises, which render some emergent crises more detectable than others in some institutional environments.

Details

Uncertainty and Strategic Decision Making
Type: Book
ISBN: 978-1-78635-170-8

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