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Previous studies have shown that knowledge management (KM) plays a role in service innovation or that there is a positive relationship between them. However, this role or relationship is yet to be established quantitatively through empirical evidence within the context of university libraries in Nigeria. The purpose of this study is to determine how knowledge management affects innovative services in university libraries in Nigeria.

The study adopted a quantitative approach and used questionnaire to collect data from 250 librarians who participated in the study. A structural equation modeling approach was used to validate the research model.

It was found that KM affected service innovation positively. The three measures of KM cycle, namely, knowledge capture/creation, knowledge sharing/transfer and knowledge application/use were found to have positive and significant effect on service innovation in university libraries in Nigeria. In conclusion, university libraries in Nigeria with high activities in knowledge capture, knowledge sharing and knowledge use are more likely to provide innovative services to their users.

The study suggests that libraries with high level of activities in knowledge capturing, sharing and application are more likely to engage in innovative services. The study is also capable of encouraging students to take courses on KM and library and information science educators to place more emphasis on KM in their curricular.

The paper offers a unique empirical direction for service innovation in university libraries in Nigeria. As there is a dearth of quantitative empirical evidence in the area of service innovation in libraries, the empirical evidence obtained in this paper will not only contribute to the body of knowledge in this area but also be used to create an environment for innovative library services.

The use of the internet and World Wide Web to source information is now an emerging practice in developing countries and seems to be obscuring the use of printed resources in libraries. This paper aims to investigate the impacts of internet services on the use of prints in academic libraries in Nigeria.

The design of the study was ex post facto. The population of the study was the 131,670 students registered in the library from 2005 to 2014 academic sessions. The instruments for data collection were documentary records, oral interviews and observations. Statistics of past physical transactions at the Nnamdi Azikiwe Libraries University of Nigeria, Nsukka, were consulted and adapted for the study. Tables, graphs and a benchmark for assessment guided the analysis and discussion of the data.

Readers’ registrations, average daily readership and consultation of theses/dissertations were among the physical services that are multiplying and exerting pressures on existing facilities in the library. Books and periodicals consulted were constantly declining since the advent of internet services. Academic libraries in Nigeria should be adequately funded to sustain information and communication technology (ICT) backbone for internet usage and better marketing and stabilization of library services to retain users in academic libraries.

Increased availability of full-text online could force academic libraries in developing countries to cancel much of their online subscriptions. Serious efforts must be embarked by academic libraries to bring back the users to the library.

This article is the first to investigate the impacts of internet usage on printed resources in academic libraries in Nigeria. The originality lies in its contribution to internet use on information resources in academic libraries in developing regions.

Since the development of web 2.0, there has been a paradigm shift in methods of knowledge sharing. This has equally impacted on techniques of research evaluation. Many scholars have argued that the social utilization of research is hardly reflected in the traditional methods of research evaluation. The purpose of this paper is to determine the research impact of Library and Information Science (LIS) journals using Web of Science (WoS), Scopus and Google Scholar (GS) and then examine whether there is a correlation between their citations and altmetric attentions.

This paper is an attempt to contribute to this discussion with focus on the field of LIS. This paper adopted descriptive informatics to analyze LIS journals. The paper extracted citation data from WoS, Scopus and GS, and altmetric attentions from 85 LIS journals indexed by WoS. Further, 18 journals with high altmetric attention were identified, while 9 of these maintained consistent presence in the three databases used.

Findings show that of these databases, citation data from GS was found to have a high correlation with altmetric attention, while the other two databases maintained moderate correlations with altmetric attention. The paper also found a positive but non-significant correlation between citation scores and altmetric attention in the nine journals that maintained consistent presence in the three databases.

The findings of this paper will be useful to librarians in selection of relevant journals for their libraries and also will assist authors in the choice of publication outlets for their papers particularly when considering journals that have visibility and research impact.

The originality of the paper lies on empirical evidences from the citation and altmetric data extracted from the databases used for the paper.