Jongsuk Chun‐Yoon and Cynthia R. Jasper
Reviews the sizing systems developed in several countries — the USA, Austria, England, Germany, Hungary, Japan and South Korea. A comparison of these systems shows that: the way…
Abstract
Reviews the sizing systems developed in several countries — the USA, Austria, England, Germany, Hungary, Japan and South Korea. A comparison of these systems shows that: the way of labelling garment sizes has varied from one sizing system to another; most of the sizing systems classified figure types by height and drop value (the difference between hip girth and bust girth measurements), and the way of classifying garments and the key dimensions of garment types in each system was slightly different. Recognizing the need for greater uniformity, the International Organization for Standardization (ISO) developed an international size labelling system. Many countries, including England, Japan, South Korea and Hungary, revised their size labelling systems by adopting the ISO system.
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Ramona K.Z. Heck, Cynthia R. Jasper, Kathryn Stafford, Mary Winter and Alma J. Owen
Cynthia R. Jasper and Paul Waldhart
This paper seeks to analyze government survey data on what concerns leisure and hospitality employers most when considering hiring people with disabilities, as well as what hiring…
Abstract
Purpose
This paper seeks to analyze government survey data on what concerns leisure and hospitality employers most when considering hiring people with disabilities, as well as what hiring practices best alleviate these concerns. Special attention is to be given to the theory of planned behavior in these aims.
Design/methodology/approach
US government survey data of leisure and hospitality employers' perspectives were disaggregated and examined using F‐, T‐, and Z‐tests.
Findings
Employee abilities and workplace accommodations raised substantial concerns, while financial incentives and practices addressing workplace attitudes were seen as especially helpful solutions. Employer concerns toward hiring varied significantly by employer size, with employers with more workers being more likely to hire those with disabilities than those with fewer workers.
Research limitations/implications
Future research should work to overcome limitations inherent in the source data used by further disaggregating business types within the leisure and hospitality industry, and to examine how socio‐demographic factors impact employer perceptions.
Originality/value
This is the first study to statistically test and apply the theory of planned behavior to the most recent nationally representative and randomized survey data of leisure and hospitality employer perceptions on hiring people with disabilities.
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Haiyan Hu and Cynthia R. Jasper
The purpose of this study is to examine the roles that social cues play in affecting patronage behavior and how consumer susceptibility to interpersonal influence would moderate…
Abstract
Purpose
The purpose of this study is to examine the roles that social cues play in affecting patronage behavior and how consumer susceptibility to interpersonal influence would moderate the influence of social cues on store image.
Design/methodology/approach
A two (high vs low socially‐oriented in‐store graphics) by two (high vs low personalized customer service) between subject experimental design was conducted to achieve the research objective. A total of 193 surveys were used for data analysis.
Findings
Consumers had a more favorable attitude toward merchandise and service quality and felt more aroused or pleased with a store where more social cues were present. They also had a more favorable perception of store image when high‐personalized service was provided. Consumers perceived that they would be more likely to shop in a store that had more in‐store displays of graphics with social meaning. Consumer susceptibility to informational influence (SII) played a moderating role in some cases.
Practical implications
Retail service needs to be reinvented to create excitement. Consumers may use social cues embedded in the store environment as an information source. Sales skills of staff and in‐store graphics should be especially appealing to low‐SII customer.
Originality/value
This study has added to the retail literature by demonstrating that the social cues in store environment can affect consumers' perception of store image and patronage intention. It provides interesting insights on how retailers can use a socially meaningful environment as a source of competitive advantage.
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William F. Danaher and Trisha L. Crawshaw
We use framing theory to analyze songs and poetry from the US women’s movement. Specifically, we utilize frame amplification and transformation as concepts to answer the question…
Abstract
We use framing theory to analyze songs and poetry from the US women’s movement. Specifically, we utilize frame amplification and transformation as concepts to answer the question: did messages in songs and poetry from the women’s movement change as the movement achieved its original goal of suffrage? Furthermore, are there new organizational goals mentioned in musical artifacts from the second-wave feminist movement? And, if so, why? We find that songs became more radical in the second wave of the women’s movement. This shift reflects and reconstitutes the changing concerns of social movement activists. We demonstrate how frame amplification and transformation are important theoretical concepts in explaining the ideological shifts found in songs and poetry from the first- and second-wave women’s movement.