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This article is a shortened version of a Master’s dissertation for the Liverpool University Centre for Archive Studies. It deals with issues of appraisal. Such issues involve fundamental concepts on what records are, why they are kept, and their life cycle. The answers to these questions were sought and found in the history of archives, and in the specialist literature. The theory and the methodology adopted were then applied to a case study of a recently established organisation in Lisbon, which has, at the core of its business, information in electronic format.

The purpose of this paper is to explore the concept of supply chain quality management (SCQM) and to propose a research model that considers the impact of SCQM practices on firm performance.

Based on a comprehensive literature review, SCQM most relevant practices were analyzed and selected. These practices were categorized into four dimensions: upstream (supplier assessment, supplier quality management (QM)), downstream sides of a supply chain (customer focus), internal process (product/service design, process management and logistics) and support practices (top management support, human resource management, information and supply chain integration). The measurement instrument of firm performance was also developed, including three aspects: operational performance, customer satisfaction and financial performance.

An innovative conceptual framework that provides a comprehensive picture covering core dimensions of SCQM and various aspects of firm performance was proposed. This conceptual framework can be used as “a guideline” for theory building and measurement instrument development of SCQM and firm performance. More importantly, on the road to gain a further insight, an extensive structural model that identifies direct and indirect relationships between SCQM and firm performance was also developed. Practitioners/managers can apply this model as “a road map” for implementing SCQM practices.

It is necessary to test the rationality of these models by using empirical studies in different contexts.

The integration of quality and supply chain management still remains limited in the literature. Therefore, it is necessary to have a more focussed approach in assessing QM issues within the internal and external supply chain contexts. This study concentrates on the practices which improve quality aspects of the supply chain, known as SCQM practices. Proposed research models in this paper not only fill out the voids in the literature, but also contribute with conceptual frameworks for theory building in SCQM and firm performance. The authors also expect that this research can offer a useful guidance for measuring and implementing SCQM practices as well as facilitate further studies in this field.

The purpose of this paper is to create an online enterprise community for all logistics employees of Bosch Car Multimedia division in the Bosch Group, for an internal collaboration of the entire Bosch Group based on an IBM Connections platform: Bosch Connect. An additional concern, collected throughout the project, was to bring employees to join the platform, making it a tool of your daily work. The final objective is to implement and promote a tool to foster internal and external integration of the Bosch logistics community.

A case study is presented to illustrate the use of a Design for Six Sigma (DFSS) methodology to support all the process creation of a collaborative community. There are several variants of the methodology DFSS. For the context of this project, will be used the define, measure, analyze, design and verify (DMADV) methodology, that is appropriated to design services processes and it addresses specifically to the remodeling processes.

The use of DMADV methodology allows establish, systematically, a model which was in accordance with the target population needs.

Since this is a case study, it is not possible to generalize the results. Furthermore, this project was developed in a limit time (about four months). Thus, was not possible to obtain a large community.

The case study brings some evidence of how a systematic approach to the design of a online enterprise community can support designers to meet user’s needs.

A new approach is proposed to meet an online enterprise community user’s needs.

To the best of the authors’ knowledge, there is no evidence the use of this methodology to support a construction of an online enterprise community.

Due to the warming at the automotive market in the last years and consequently the growth of vehicle production has been moved and placed emphasis on the segment. In recent years, some have known, for example, as the earthquake that struck Japan in 2011 was able to disrupt the suppliers of the country. Due to these events, supply chain risk management has become essential to the supply chain operations success. The purpose of this paper is to evaluate the supplier’s systematic selection at the automotive industry compared with the identified models in the literature.

A case study applied at the automotive to propose a method for selecting suppliers considering the risk management.

These results indicate that the organization has established criteria for suppliers selection, this systematic aims to identify the potential risks in the supply chain before the supplier award the project but it’s also the current practice can be improved using as reference the comparative method as applied in this study.

The risk management, a few discussed topic but on the rise among researches, show that the companies, especially those inserted in the automotive segment has been used different techniques for selecting suppliers to focus in a better supply chain control. Establish criteria for selecting suppliers means identifying in advanced the potential risks that the suppliers may offer to the organization during the supply to avoid any interruptions to supply.

As the complexity of the multi-component products increases the quality of these products becomes increasingly difficult to control throughout the supply chain. The first step to manufacturing a quality product is to ensure that the product components from suppliers meet specifications. Product quality can be controlled through sampling inspection of the components. The paper aims to discuss these issues.

The model presented in this paper was developed to determine the optimal sampling levels for incoming lots containing parts for production and assembly of multi-component systems. The main objective of the model is to minimize the expected cost that is associated with a nonconforming item reaching assembly.

In this research, the results showed that even with limited time available for inspection, performing sampling inspection significantly reduced the expected cost of a nonconforming item reaching assembly. The model, solved by the evolutionary algorithm, was able to provide a meaningful, near optimal solution to the problem.

In this model the time available for inspection is limited, the distribution of defects is assumed to follow the binomial distribution, and the distribution of accepting the lot with defects follows the hypergeometric distribution. In addition, the inspection is considered to be accurate and, if a nonconforming item is found in the inspected sample, the entire lot is rejected. An example is given with real world data and the results are discussed as they relate to supply chain management and quality.

The issue of the supply chain has been given much attention in recent decades, both in the academic arena as well as in the business world. It has become so important that organizations have begun to directly manage the supply chain, appointing specific managers to perform this function. New challenges now include a focus on supply to determine the right time and place for product delivery. Some authors indicate a close relationship between Total Quality Management and the supply chain regarding its philosophical and operational goals and perspectives. Lee (2004) goes even further by indicating that only organizations that devise agile, adaptable and aligned supply chains will be able to continue competing in today’s environment. Therefore, observing and measuring the supply chain at all times is critical for today’s organizations. The purpose of this paper is to describe the implementation of a tool called Supply Chain Value Stream Mapping (SCVSM) in order to thoroughly understand competitive priorities of volume and delivery (On-time Delivery (OTD)) for any supply chain in organizations.

An exploratory case study was conducted. Two manufacturing company which have been established in Mexico with a robust supply chain for at least 20 years, were selected. The paper chronicles the implementation of SCVSM in both case studies. Three methods were used to gather data: direct observation; documentary analysis and semi-structured interviews.

This paper proposes a new tool for operation management called SCVSM. Its development, refinement and applied in both case studies. The evidence shows that it is possible to apply the tool (SCVSM) to visualize the variables volume and OTD in supply chains. In consequence, this research has made a small empirical contribution to the theoretical field of supply chain quality management.

This paper has the same limitations as all other case-study-based research, including analysis subjectivity and questionable generalization of findings. There may well also be a theoretical gap in the geographic region because the paper only analyzes two companies established in Mexico.

Derived to describe both case studies on how to apply the SCVSM tool it may prove to be of value to practitioners and managers involved in the field. Similarly, a section on managerial implications has also been included.

The study contributes to the limited existing literature on the Supply Chain Quality Management and subsequently disseminates this information in order to provide impetus, guidance and support toward increasing the development companies in an attempt to move the Mexico manufacturing sector toward world class manufacturing performance.

The purpose of this paper is to introduce and discuss the concept of supply chain quality management (SCQM) in education. It then analyses a particular country case study in light of the concept, presenting empirical evidence of the challenges and good practices relating to it.

The empirical work is based on a country case study which includes data on four higher education institutions and nine secondary schools. Data are obtained from national and institutional documents, as well as from individual and panel interviews. The authors have used content analysis for both data and interview transcripts.

The authors find that whereas we can think of education systems as supply chains, there are important challenges to SCQM in education, namely, regarding information sharing, trust, integration and leadership. Conversely, the authors have found some ad hoc good practice which could be developed into more systematic SCQM practice.

The study covers only a single case study, and a part of the education supply chain.

The work could inform policy makers as well as institutional leaders on practices that would improve the performance of the education supply chain.

Education is a very important activity sector with a strong impact on the well-being of societies. Gains in education performance resulting from better SCQM in education would thus impact us all.

The paper offers a novel way of looking at the education system through the lenses of SCQM; if implemented it could significantly improve the performance of education systems.

This paper examines how the Camburi Quilombo community in Ubatuba, Brazil, can be empowered to develop cultural resilience and conserve its Afro-Brazilian heritage in the face of challenges posed by climate change, urbanization and cultural erosion with the adverse consequences of tourism and inadequate infrastructure.

Emphasizing traditional knowledge, the project consisted of data collection, climate risk assessments and the development of an action plan in collaboration with academic institutions, governmental bodies and nongovernmental organizations (NGOs).

Aligned with sustainable development goals (SDGs), the project contributes to zero hunger, quality education, sustainable cities, climate action and life on land. Seed exchange fairs, decentralized seed banks and education initiatives foster environmental awareness and sustainable agriculture, impacting the community directly and over 1,000 individuals indirectly. While demonstrating short-term changes and mid-term viability, the project faced some challenges due to local communication complexities and overlapping jurisdiction.

Serving as a bridge between scientific research and local knowledge, the project aims to promote a paradigm shifts toward recognizing, respecting and incorporating indigenous practices, so that a more environmentally aware future can be envisioned for these communities amidst climate challenges. Reflecting on achievements, the project underscores integrating diverse cultural knowledge for community resilience.

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.