Concetta R. Nalore‐Winter and Brian H. Kleiner
Offers suggestions for management in a changing businessenvironment. Advises managers to concentrate on customer responsivenessand creating niche markets; to encourage and develop…
Abstract
Offers suggestions for management in a changing business environment. Advises managers to concentrate on customer responsiveness and creating niche markets; to encourage and develop innovation among the people on the organization; and empower employees. Finally, warns that leaders must genuinely love change and make it an integral part of their existence.