Chuan Shi, Rajesh Jugulum, Harold Ian Joyce, Jagmet Singh, Bob Granese, Raji Ramachandran, Donald Gray, Christopher H Heien and John R. Talburt
This paper aims to propose a funnel methodology that selects business data elements for data quality improvement practices at a financial company. Data quality is crucial in…
Abstract
Purpose
This paper aims to propose a funnel methodology that selects business data elements for data quality improvement practices at a financial company. Data quality is crucial in post-crisis recovery of the financial services industry. This allows the bank to monitor its critical data assets and improve its business operation by Six Sigma engagement that benefits from the good quality of data.
Design/methodology/approach
A funnel methodology is invented. It utilizes a rationalization matrix and statistical methods to identify critical data elements (CDEs) for data quality efforts from numerous candidates across business functions. The “Voice of the Customer” is achieved by including subject matter experts, whose knowledge and experience contribute to the entire process.
Findings
The methodology eliminates redundancy and reduces the number of data elements to be monitored, so that attention becomes focused on the right elements. In addition, the methodology ensures that the conduct of the data quality assessment is framed within a context of the functional area’s business objectives.
Originality/value
Measuring and improving data quality form a solid foundation of every Six Sigma engagement. When presented with large data elements, determining what to measure can be an arduous task. Having a proven systematic and valid process to reduce the CDE candidate pool becomes an operational necessity of paramount importance, and this justifies the value of the proposed methodology. Its implementation is described by a Basel II case study. The methodology is not restricted to financial services industry, and can be used readily in any other industry that requires data quality improvement.
Details
Keywords
The access to the rare originals of the early Spanish colonial imprints of the Philippines remains problematic. The reference librarians often are restricted to directing the…
Abstract
Purpose
The access to the rare originals of the early Spanish colonial imprints of the Philippines remains problematic. The reference librarians often are restricted to directing the students and scholars to the secondary resources that are available both in print and as a part of the digital assets within the North American academic libraries. This paper aims to focus on the select primary source editions including select Spanish language colonial imprints that are available electronically on the Web along the Open Access. These Web-based resources serve as the reference tools for the early history of the Philippines and Southeast Asia. As many of these publications are rare and extremely expensive for most libraries, the Open Access resources serve as an aid to building a virtual collection of these items.
Design/methodology/approach
The author had to create a data set of the early imprints of the Spanish Philippines using several bibliographic resources. The data set will be submitted as an Appendix for this research paper. The author did both qualitative and quantitative analysis of the data set along with the voyant-based digital humanities approach for topic modeling.
Findings
The goals of this paper were to not only survey the early Spanish printing of the Philippines but also provide the reader with a somewhat complete picture of how the printing began in the Spanish Philippines, what kind of the first books were printed and how one can access them given their rarity and fragility. The collection building paradigms are undergoing significant shifts, and the focus of many academic libraries is shifting toward providing access to these items. As these items high-value low-use items continue to be part of the Special Collections, the access to these is problematic. The virtual collections thus serve as a viable alternative that enables further research and access. While the creators of these works are long gone, the legacy of the Spanish colonial domination, printing and the religious orders in the Philippines remain alive through these works.
Research limitations/implications
As this is an introductory paper, the author focused on the critical editions rather than providing a comprehensive bibliographic landscape of the presses that produced these editions. He also did not take into consideration many pamphlets that were published in the same period. He also did not consider the Chinese language publications of the Islands. The Chinese had been block printing since medieval times (Little, 1996). In the context of the Spanish Philippines, the Chinese migration and trade have been studied in detail by Chia (2006), Bjork (1998) and Gebhardt (2017). The scope of this paper also was centered toward building a virtual collection of these rare books.
Practical implications
Rare books are often expensive and out-of-reach for many libraries; the virtual collection of the same along the Open Access model represents an alternative to collect and curate these collections. The stewardship of these collections also acquires a new meaning in the digital milieu.
Social implications
This research paper will allow scholars to see past the analog editions and help them focus on curating a virtual collection. The questions of electronic access are often ignored when it comes to visiting and using them in a controlled environment of the reading room in the Special Collections. The author argues that one way to enable access to these rare and expensive books is to provide access to their digital counterparts. These digital/virtual surrogates of the originals will facilitate further research.
Originality/value
The author could not find similar research on the publications of the early Spanish colony of the Philippines.
Details
Keywords
Wei Hua Duan, Muhammad Asif, Nik Hasnaa Nik Mahmood and Wan Normeza Wan Zakaria
This study aims to explore the mediating effect of organization culture (OC) in the influence of emotional intelligence on the high-performance leadership of Chinese woman leaders.
Abstract
Purpose
This study aims to explore the mediating effect of organization culture (OC) in the influence of emotional intelligence on the high-performance leadership of Chinese woman leaders.
Design/methodology/approach
A quantitative study to analyze survey data from 290 women leaders in the Ning Xia Hui Autonomies Region private and public sectors based in Northwest China.
Findings
The results indicate that emotional intelligence has a positive influence on woman leadership performance in China. woman leaders with higher emotional intelligence may have higher leadership performance. Further, emotional intelligence positively influences organization culture; OC also positively influences high-performance leadership. And the study also indicates OC mediates the relationship between emotional intelligence and woman leaders’ high-performance leadership in China, which means that OC promote and reinforce the relationships between emotional intelligence and high-performance leadership in China. Therefore, organizations should pay more attention to the construction of OC to help Chinese woman leaders and organizations succeed.
Practical implications
This study may catalyze positive social change in leadership development and management by helping women leaders implement effective leadership performance in a complex and global workforce. And to help women leaders increase their understanding of emotional intelligence, OC and its influence has on their performance. The proposed model of this study may help Chinese leaders put emotional intelligence, OC and high-performance leadership of woman leaders into a careful and integrated consideration. Professionals could use these results as a catalyst to develop a set of management plans and career development plans to improve woman’s understanding of the relationship between leadership performance and emotional intelligence. OC is critical to help women leaders present an effective leadership performance. Hence, this study may help women leaders successfully get more opportunities for growth and promotion in the organization.
Originality/value
Through the first-hand verification of organization culture, this study provides an essential theoretical and background contribution to the impact of emotional intelligence of woman leaders on high-performance leadership. In addition, the study also has forward-looking thinking, that is, the second-order reflection-reflection model of OC and high-performance leadership of woman leaders, which will provide a new vision for variance-based partial least squares-structural equation modeling.
Details
Keywords
Caleb Huanyong Chen and Allan KK Chan
International Expansion; Emerging Markets; Corporate Strategy; Strategic Management.
Abstract
Subject area
International Expansion; Emerging Markets; Corporate Strategy; Strategic Management.
Study level/applicability
Senior undergraduate; MBA; EMBA.
Case overview
This case focuses on the international expansion of Hon Chuan Enterprise, a beverage packaging and filling company headquartered in Taiwan. The company has set foot in Africa after its development in mainland China and Southeast Asia. Its 41st factory has just started production in Mozambique, Africa. The African base may help the company reach the turnover milestone of NT$20bn (approximately US$640m) in the next year. This NT$20bn turnover has been a target every year since 2013, but they have so far failed to reach it. As an original equipment manufacturer (OEM) in beverage packaging and filling, Hon Chuan to some extent relies on customers that own brands. After losing a key customer in mainland China, the company has experienced a three-year slump that forced the company’s president, Hish-Chung Tsao, to modify his strategy. Africa was the new battlefield bearing his ambition. His intention was not just to add another manufacturing base, but to develop its own beverage brands as an OBM. Yet, how could this be achieved in Africa? It would be a new journey full of challenges. Africa was more complex than other markets. The company’s first factory there had just been established, and its future was still unknown.
Expected learning outcomes
This case is appropriate for courses in international business, emerging markets, corporate strategy and marketing management. After studying the case, students should be able to understand international expansion of a manufacturing company in emerging markets; understand several key emerging markets of the world and learn what CAGE distances are; identify Hon Chuan’s success factors, challenges and necessary capabilities for future development and then comprehend why it is important to upgrade from OEM to OBM; and learn how to develop beverage brands in emerging markets.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Subject code
CSS 5: International Business.
Details
Keywords
Xiao-feng Zhang, Xiao-juan Zhang, Lei Li, Gui-quan Li and You-min Xi
This study aims to focus on the authority formation process of Chinese enterprise leaders, with the purpose of finding out how an ordinary newly established firm leader develops…
Abstract
Purpose
This study aims to focus on the authority formation process of Chinese enterprise leaders, with the purpose of finding out how an ordinary newly established firm leader develops into a real top leader and achieves the status of legitimacy in a well-known enterprise.
Design/methodology/approach
Based on constructivist grounded theory, this paper investigates the formation mechanism of entrepreneurial authority in China by using the rich data of Liu Chuan-zhi’s leader activities.
Findings
In the “evolution” path of authority formation, leaders continually consolidate and improve their authority through two classes of exceptional management activities: “emergency rescue” and “promotion activities”. The successful realization of exceptional management activities benefits from a leader’s management experience accumulation and relationship maintenance with the government. In the “design” path of authority formation, leaders consolidate and improve their authority by exercising their position of power. Leaders’ legitimacy is reflected by making strategic decision and demonstrating discretion of position power. Additionally, passing on an inspiring leader’s thoughts and ideas to an organization’s members is accomplished through the construction of organization culture, institutionalization and convention.
Research limitations/implications
First, the findings are based on only Liu Chuan-zhi’s case. The authors still need more cases to compare and develop the findings and seek theoretical saturation in a broader sense. Second, the qualitative analysis is based on secondary data and future research could consider the introduction of interviews, video and other types of research data.
Originality/value
Under the parallel paths which are “evolution” and “design”, the dynamic leader authority formation model in China is founded.
Details
Keywords
Yue‐Shi Lee, Show‐Jane Yen and Min‐Chi Hsieh
Web mining is one of the mining technologies, which applies data mining techniques in large amount of web data to improve the web services. Web traversal pattern mining discovers…
Abstract
Web mining is one of the mining technologies, which applies data mining techniques in large amount of web data to improve the web services. Web traversal pattern mining discovers most of the users’ access patterns from web logs. This information can provide the navigation suggestions for web users such that appropriate actions can be adopted. However, the web data will grow rapidly in the short time, and some of the web data may be antiquated. The user behaviors may be changed when the new web data is inserted into and the old web data is deleted from web logs. Besides, it is considerably difficult to select a perfect minimum support threshold during the mining process to find the interesting rules. Even though the experienced experts, they also cannot determine the appropriate minimum support. Thus, we must constantly adjust the minimum support until the satisfactory mining results can be found. The essences of incremental or interactive data mining are that we can use the previous mining results to reduce the unnecessary processes when the minimum support is changed or web logs are updated. In this paper, we propose efficient incremental and interactive data mining algorithms to discover web traversal patterns and make the mining results to satisfy the users’ requirements. The experimental results show that our algorithms are more efficient than the other approaches.
Details
Keywords
Ling Zhou, Ling Bai, Wei Li, Weidong Shi and Chuan Wang
The purpose of this study is to validate the different turbulence models using in the numerical simulation of centrifugal pump diffuser. Computational fluid dynamics (CFD) has…
Abstract
Purpose
The purpose of this study is to validate the different turbulence models using in the numerical simulation of centrifugal pump diffuser. Computational fluid dynamics (CFD) has become the main method to study the pump inner flow patterns. It is important to understand the differences and features of the different turbulence models used in turbomachinery.
Design/methodology/approach
The velocity flow fields in a compact return diffuser under different flow conditions are studied and compared between CFD and particle image velocimetry (PIV) measurements. Three turbulence models are used to solve the steady flow field using high-quality fine structured grids, including shear stress transport (SST) k-w model, detached-eddy simulation (DES) model and SST k-w model with low-Re corrections.
Findings
SST k-w model with low-Re correction gives better results compared to DES and SST k-w model, and gives a good predication about the vortex core position under strong part-loading conditions.
Originality/value
A special test rig is designed to carry out the 2D PIV measurements under high rotating speed of 2850 r/min, and the PIV results are used to validate the CFD results.
Details
Keywords
Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior…
Abstract
Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior of E-payment systems that employ smart card technology becomes a research area that is of particular value and interest to both IS researchers and professionals. However, research interest focuses mostly on why a smart card-based E-payment system results in a failure or how the system could have grown into a success. This signals the fact that researchers have not had much opportunity to critically review a smart card-based E-payment system that has gained wide support and overcome the hurdle of critical mass adoption. The Octopus in Hong Kong has provided a rare opportunity for investigating smart card-based E-payment system because of its unprecedented success. This research seeks to thoroughly analyze the Octopus from technology adoption behavior perspectives.
Cultural impacts on adoption behavior are one of the key areas that this research posits to investigate. Since the present research is conducted in Hong Kong where a majority of population is Chinese ethnicity and yet is westernized in a number of aspects, assuming that users in Hong Kong are characterized by eastern or western culture is less useful. Explicit cultural characteristics at individual level are tapped into here instead of applying generalization of cultural beliefs to users to more accurately reflect cultural bias. In this vein, the technology acceptance model (TAM) is adapted, extended, and tested for its applicability cross-culturally in Hong Kong on the Octopus. Four cultural dimensions developed by Hofstede are included in this study, namely uncertainty avoidance, masculinity, individualism, and Confucian Dynamism (long-term orientation), to explore their influence on usage behavior through the mediation of perceived usefulness.
TAM is also integrated with the innovation diffusion theory (IDT) to borrow two constructs in relation to innovative characteristics, namely relative advantage and compatibility, in order to enhance the explanatory power of the proposed research model. Besides, the normative accountability of the research model is strengthened by embracing two social influences, namely subjective norm and image. As the last antecedent to perceived usefulness, prior experience serves to bring in the time variation factor to allow level of prior experience to exert both direct and moderating effects on perceived usefulness.
The resulting research model is analyzed by partial least squares (PLS)-based Structural Equation Modeling (SEM) approach. The research findings reveal that all cultural dimensions demonstrate direct effect on perceived usefulness though the influence of uncertainty avoidance is found marginally significant. Other constructs on innovative characteristics and social influences are validated to be significant as hypothesized. Prior experience does indeed significantly moderate the two influences that perceived usefulness receives from relative advantage and compatibility, respectively. The research model has demonstrated convincing explanatory power and so may be employed for further studies in other contexts. In particular, cultural effects play a key role in contributing to the uniqueness of the model, enabling it to be an effective tool to help critically understand increasingly internationalized IS system development and implementation efforts. This research also suggests several practical implications in view of the findings that could better inform managerial decisions for designing, implementing, or promoting smart card-based E-payment system.
Details
Keywords
The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to…
Abstract
Purpose
The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to the brand equity literature.
Design/methodology/approach
Proposed hypotheses were verified using structural equation modelling (SEM) with multiple datasets. Study 1 collected data from 574 foreign tourists and 624 domestic tourists of culinary tourism. Study 2 used 1,020 customers from anti-epidemic restaurants, and Study 3 investigated 464 hotel customers’ perceptions of customer-based brand equity.
Findings
Building on the mediation-moderation model, the present study posits that perceived quality relates to brand loyalty through brand image and brand awareness of using 2,682 participants. Specifically, we argue that this indirect relationship exhibits a difference moderated pattern in which motivation and hedonic function are most likely to benefit from revisit destinations for tourists when they are moderate. We further explored the new anti-epidemic concepts of COVID-19 and identified restaurant operation as an important moderator that influences customer image of restaurant revisit.
Originality/value
Until now, no tourism and hospitality studies have addressed these unsolved problems in an integrated manner. This study was to investigate the brand equity development process.
Details
Keywords
Robin Jung-Cheng Chen, Sophia Shi-Huei Ho, Futao Huang and Ying-Yan Lu
The internationalization of higher education institutions (HEIs) is the top stage of international relations among universities, and it is no longer regarded as a goal but as a…
Abstract
Purpose
The internationalization of higher education institutions (HEIs) is the top stage of international relations among universities, and it is no longer regarded as a goal but as a means to improve the education of sustainability. As institutional commitments to internationalize higher education continue to grow, so does the need to critically consider the intended purposes and actual outcomes of the resulting programs and policies. This study aims to explore how institutional international policies influence outcomes of HEIs internationalization in the East Asian region, specifically in Taiwan and Japan.
Design/methodology/approach
The study used quantitative design. 3,158 participants, including 1,192 participants from Taiwan and 1,966 participants from Japan, were randomly recruited to complete the Academic Profession in the Knowledge Society (APIKS), an international survey examining the change in academic work in HEIs. The study adopted quantitative data and used two variables (institutional international policies and outcomes of internationalization) with descriptive, correlational, and moderated multiple hierarchical regression analysis with SPSS computer software to answer the research questions.
Findings
The study showed that both Taiwanese and Japanese academics have high agreements on the outcomes of internationalization for enhancing academic quality and increasing mobility of students. In both countries, two institutional international policies of HEIs internalization-- clear internationalization strategies and funding for faculty members to undertake research abroad-- can significantly influence the process of internationalization in the teaching-oriented and research-oriented HEIs respectively.
Originality/value
This study provides insight into the relationship between institutional international policies and the outcomes of HEIs internationalization in Taiwan and Japan. It provides university leaders with empirical evidence for implementing managerial strategies of internationalization that promote education for sustainability in HEIs.