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Case study
Publication date: 3 July 2017

Tuvana Rua, Leanna Lawter, Jeanine Andreassi and Christopher York

“Jessica’s dilemma: honesty or loyalty” is the true story of a Staff Accountant, Jessica, who discovered embezzlement by the controller, Michael. Jessica worked at a US subsidiary…

Abstract

Synopsis

“Jessica’s dilemma: honesty or loyalty” is the true story of a Staff Accountant, Jessica, who discovered embezzlement by the controller, Michael. Jessica worked at a US subsidiary of a multinational organization. One of the company’s vendors contacted Jessica regarding unpaid invoices. Following up on the inquiry, Jessica found suspicious manual journal entries in the general ledger. When she questioned her boss, Michael, about her findings, he first denied the situation, then blamed another employee, and ultimately tried to intimidate Jessica so that she would not press the issue. Jessica’s investigation led to the discovery that Michael had been embezzling money from the company. To complicate matters, Jessica and her husband had a close relationship with Michael and his wife outside the office. Jessica had to make a choice between being loyal to a family friend and being honest and loyal toward her employer.

Research methodology

The authors obtained the information for this case from the staff accountant and her husband via a series of interviews. The information was verified via publicly available news articles on the presented case. Additionally, legal documents, which were publicly available, were also used for information. The name of the company and the names of the individuals in the case were changed to protect the identities and privacy of the involved parties.

Relevant courses and levels

An instructor can use this case in business ethics, introductory management, human resource law or accounting courses targeting undergraduate or introductory MBA students. This case is best used in the beginning of the suggested courses, as the instructor introduces ethical dilemmas, ethical frameworks, and stakeholder theory. The case is designed so that students do not need a background in business or business ethics to be able to successfully complete the case analysis. Additionally, the case provides a platform to discuss the differences in an ethical vs an unethical manager and how to respond to such a situation.

Theoretical bases

Many employees are afraid to report ethical wrongdoing to upper management, or to engage in ethical dissent. When upper management is receptive to reports of wrongdoing, ethical dissent within the organization to upper-level management has more organizational benefits than when the issue is shared with coworkers or external agencies. This is because upper management has the power to make a difference in the situation and may be able to keep the situation within the organization to eliminate possible reputation problems for the organization. The presented case can be utilized to discuss the importance of feeling safe in an organization as it pertains to reporting wrongdoing within the organization and how organizational culture and leadership can enhance or diminish that feeling.

Case study
Publication date: 1 May 2010

Andra Gumbus, Christopher C. York and Carolyn A. Shea

Judy was a high-performing professional manager who was with her company for 15 years and was a manager for six. She was a confident, positive, and happy person but recently lost…

Abstract

Judy was a high-performing professional manager who was with her company for 15 years and was a manager for six. She was a confident, positive, and happy person but recently lost her confidence in herself and her abilities. She dreaded going to work because she never knew what she would face from her boss, Dennis. Dennis was a brilliant man who was recently promoted to Senior V.P. He was condescending, and he humiliated people in public. Complaints to the CEO and a harassment claim produced no results. Dennis did the CEO's dirty work and served a role needed in a fast-paced and profit-driven corporate culture. Judy enrolled in an MBA program to build her resume and her self-confidence. She faced a critical juncture in her career. Should she quit, transfer, complain to HR, or confront Dennis?

Details

The CASE Journal, vol. 6 no. 2
Type: Case Study
ISSN: 1544-9106

Article
Publication date: 1 July 2013

J. H. Bickford III

Effective teaching, while supplemented by best practice methods and assessments, is rooted in accurate, age-appropriate, and engaging content. As a foundation for history content…

Abstract

Effective teaching, while supplemented by best practice methods and assessments, is rooted in accurate, age-appropriate, and engaging content. As a foundation for history content, elementary educators rely strongly on textbooks and children’s literature, both fiction and non-fiction. While many researchers have examined the historical accuracy of textbook content, few have rigorously scrutinized the historical accuracy of children’s literature. Those projects that carried out such examination were more descriptive than comprehensive due to significantly smaller data pools. I investigate how children’s non-fiction and fiction books depict and historicize a meaningful and frequently taught history topic: Christopher Columbus’s accomplishments and misdeeds. Results from a comprehensive content analysis indicate that children’s books are engaging curricular supplements with age-appropriate readability yet frequently misrepresent history in eight consequential ways. Demonstrating a substantive disconnect between experts’ understandings of Columbus, these discouraging findings are due to the ways in which authors of children’s books recurrently omit relevant and contentious historical content in order to construct interesting, personalized narratives.

Details

Social Studies Research and Practice, vol. 8 no. 2
Type: Research Article
ISSN: 1933-5415

Keywords

Article
Publication date: 1 April 1991

Allan Metz

This is a selective annotated bibliography of the literature on Christopher Columbus from 1970 to 1989. The subject is particularly relevant considering the approach of the…

Abstract

This is a selective annotated bibliography of the literature on Christopher Columbus from 1970 to 1989. The subject is particularly relevant considering the approach of the Quincentenary of the “discovery” of America in 1992. For that same reason, there has been an outpouring of literature on the subject since 1990, a significant subset of which contributes to are interpretation of Columbus the man, his voyages, and their impact on the new world. It is hoped that this more recent literature will be part of a subsequent annotated bibliography.

Details

Reference Services Review, vol. 19 no. 4
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 March 1992

Christopher Dodge

The winter 1991 issue of Reference Services Review featured an annotated bibliography of literature on Christopher Columbus from 1970 to 1989. That literature covered such topics…

Abstract

The winter 1991 issue of Reference Services Review featured an annotated bibliography of literature on Christopher Columbus from 1970 to 1989. That literature covered such topics as Columbus' ancestry, heraldry, and the locations of both his American landfall and burial site. This annotated checklist focuses mainly on Columbus' legacy, on works that offer a dissenting point of view from most previous writings about Columbus (and on works that react to the dissenters), on material written by Native American and other non‐European authors, and on materials published by small and noncommercial presses.

Details

Reference Services Review, vol. 20 no. 3
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 11 July 2023

Gina Myers and Christopher Kowal

Violence toward frontline health-care workers (HCWs) from patients and visitors is a pervasive issue that ranges from verbal and psychological abuse to physical assault. The…

Abstract

Purpose

Violence toward frontline health-care workers (HCWs) from patients and visitors is a pervasive issue that ranges from verbal and psychological abuse to physical assault. The emergence of the COVID-19 pandemic has led to increased reports of escalated verbal workplace aggressions (VWPAs); however, most studies have been conducted internationally. Studies based in the USA have focused on physical violence experienced by nurses and paramedics in emergency situations. The purpose of this study is to learn about the experiences of different levels of frontline HCWs with VWPA from patients and visitors and discover ways to address this issue.

Design/methodology/approach

This qualitative descriptive study asked registered nurses, licensed practical nurses and patient care technicians from one health-care system about their experiences with patient and visitor VWPA using an anonymous, voluntary open-ended survey and in-person interviews. In all, 31 participants completed the survey and 2 were interviewed. Data were analyzed using content analysis.

Findings

Three themes emerged from the data: the experience, moving through and moving forward. Frontline HCWs described experiences of VWPA, indicating its forms, frequency and conditions. They used coping, along with personal and professional measures, to manage and move through the situation. Moving forward was captured as suggestions for the future and conveyed hope for a perfect state.

Originality/value

The experiences of frontline HCWs offered insight into how they perceive and cope with difficult encounters. Recommendations relate to not only implementing interventions that support frontline HCWs but also creating a culture where aggression is not tolerated and addressing perpetrator behavior is a priority.

Details

Journal of Aggression, Conflict and Peace Research, vol. 16 no. 2
Type: Research Article
ISSN: 1759-6599

Keywords

Article
Publication date: 1 March 2004

Robert C. Davis, Christopher W. Ortiz, Yakov Gilinskiy, Irina Ylesseva and Vladimir Briller

Long a tradition in the USA, surveys of citizen perceptions of the police are beginning to gain prominence in emerging democracies. Recently, citizen surveys using common items…

1100

Abstract

Long a tradition in the USA, surveys of citizen perceptions of the police are beginning to gain prominence in emerging democracies. Recently, citizen surveys using common items were conducted in New York and St Petersburg, Russia. This paper reports on a cross‐national analysis of data on citizen perceptions of the police using data from these two surveys. The analyses include comparisons of voluntary and involuntary contacts with the police, perceptions of police effectiveness, and perceptions of police misconduct. Results suggest that residents of St Petersburg are more likely to be stopped by the police, while residents of New York are more likely to contact the police for assistance with crime and other neighborhood problems. Police in New York were generally seen as more effective than their counterparts in St Petersburg. In both cities, roughly half of those surveyed believed that the police engaged in misconduct.

Details

Policing: An International Journal of Police Strategies & Management, vol. 27 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 July 2007

S. G. Grant

Understanding what children know about history or social studies has proven illusive. In this think piece, I explore two dilemmas—the representation dilemma and the testing…

Abstract

Understanding what children know about history or social studies has proven illusive. In this think piece, I explore two dilemmas—the representation dilemma and the testing dilemma—that surround the question, “How do we know what children know?” I conclude that teachers, researchers, and policymakers must engage in conversations that put students’ representations of their historical knowledge and understanding at the forefront.

Details

Social Studies Research and Practice, vol. 2 no. 2
Type: Research Article
ISSN: 1933-5415

Article
Publication date: 7 March 2008

Justin Ready, Michael D. White and Christopher Fisher

This paper sets out to encompass a comparative analysis of news reports and official police records of TASER deployments from 2002 to 2005.

2674

Abstract

Purpose

This paper sets out to encompass a comparative analysis of news reports and official police records of TASER deployments from 2002 to 2005.

Design/methodology/approach

The methodology involves a content analysis of all LexisNexis and New York Times articles involving police use of the TASER during the study period (n = 353). Regional (New York Times) and national (LexisNexis) news reports describing police use of the TASER are compared with police reports of all TASER deployments by the New York City Police Department (NYPD) during the same timeframe (n = 375).

Findings

Descriptive statistics and logistic regression are used to compare the data sources with respect to: the circumstances in which the weapon is deployed; the characteristics of the suspects involved in the TASER incidents; and the significant predictors of continued suspect resistance and repeated use of the TASER by an officer.

Research limitations/implications

The paper examines official police records on TASER deployments from one police agency. This limits the ability to generalize the research findings to other police agencies that have adopted different practices and policies regulating the deployment of CEDs. Additionally, the content analysis includes only articles in the mainstream print media.

Practical implications

The paper concludes with a discussion about some myths associated with news reports on police use of the TASER, and their potential impact on both public perception and police practices.

Originality/value

To date, research has not systematically compared media representations of the TASER with official reports on police deployments of the weapon. That is the focus of this paper.

Details

Policing: An International Journal of Police Strategies & Management, vol. 31 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 27 February 2014

Stephen Wink, Christopher Clark, Stefan Paulovic and Kathleen Whipple

To highlight recent enforcement actions by the SEC demonstrating the agency's increased focus on violations of Rule 105 of Regulation M and to provide guidance on how to avoid…

Abstract

Purpose

To highlight recent enforcement actions by the SEC demonstrating the agency's increased focus on violations of Rule 105 of Regulation M and to provide guidance on how to avoid becoming the target of such an SEC action.

Design/methodology/approach

Describes the SEC's 23 recent enforcement actions against firms for violations of Rule 105, explains the conduct prohibited by Rule 105 as well as the exceptions to the Rule, and provides advice on how firms can avoid a Rule 105 related SEC enforcement action.

Findings

In light of the SEC's recently announced zero-tolerance policy and the fact that Rule 105 does not require intent on the part of the short seller to engage in a prohibited transaction, firms should provide training to their employees regarding Rule 105, develop and implement policies and procedures to ensure compliance with Rule 105, and enforce those policies and procedures.

Originality/value

Practical explanation and guidance by experienced financial services lawyers.

Details

Journal of Investment Compliance, vol. 15 no. 1
Type: Research Article
ISSN: 1528-5812

Keywords

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