Gillian A Burrington, Margaret Kendall and Christine Talbot
The history and significance of equal opportunities are outlinedand the development of initiatives within the library profession inGreat Britain is examined. Two relevant research…
Abstract
The history and significance of equal opportunities are outlined and the development of initiatives within the library profession in Great Britain is examined. Two relevant research projects in Manchester Polytechnic′s Department of Library and Information Studies are discussed and outlined by their authors.
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Olivier Boiral, Marie-Christine Brotherton and David Talbot
The purpose of this paper is to shed more light on the motivations for environmental, social and governance (ESG) risk management by agri-food companies and the neutralization…
Abstract
Purpose
The purpose of this paper is to shed more light on the motivations for environmental, social and governance (ESG) risk management by agri-food companies and the neutralization techniques used to legitimize the measures taken in this area.
Design/methodology/approach
Based on an analysis of the sustainability reporting of 135 companies, this study shows the interdependence between the main motivations for ESG risk management and the neutralization techniques used in disclosing information about their exposure to threats or negative events that could damage their image.
Findings
The results of the study allow us to understand the four main complementary neutralization techniques used to obfuscate the negative consequences of risks related to agri-food activities: mitigating ESG threats, addressing global risks through corporate leadership, taking advantage of sustainability trends and turning risks into opportunities.
Practical implications
Managers can use the results of this paper to identify the best management approaches to take ESG risks into account more substantially in their company.
Social implications
Ultimately, this study is important to improve the practices of agri-food companies and therefore their social legitimacy.
Originality/value
The examination of these neutralization techniques and their underlying motivations makes important contributions to the emerging literature on ESG risk management. The study also contributes to research on the disclosure of negative information that can damage a company’s reputation and on the strategies that companies use to promote the social acceptability of their activities.
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Olivier Boiral, David Talbot, Marie-Christine Brotherton and Iñaki Heras-Saizarbitoria
The purpose of this paper is to explore the practices, challenges and ethical issues underlying the fabric and dissemination of corporate sustainability ratings.
Abstract
Purpose
The purpose of this paper is to explore the practices, challenges and ethical issues underlying the fabric and dissemination of corporate sustainability ratings.
Design/methodology/approach
Based on 36 semi-structured interviews with sustainability rating practitioners, the study shows the trade-offs, ethical judgments and customizable aspects involved in rating practices, which cannot rely only on formal and predefined methods.
Findings
In contrast with the official optimistic rhetoric about the rationality and rigor of sustainability rating methods, agencies face serious challenges in the measurement and comparison of performance in this area, particularly in terms of the aggregation of scattered and fuzzy indicators, commercial pressures and the availability, materiality and reliability of the information collected. Despite these concerns, sustainability ratings do appear to be useful in improving corporate responsiveness and increasing investor awareness of the complex and difficult-to-measure aspects of nonfinancial reports.
Practical implications
Rating agencies should collaborate to set up common indicators that would be easier for firms to produce and should better separate their sustainability rating production activities from other services they offer to companies (e.g. consultancy).
Originality/value
This study contributes to the literature on the measurement and promotion of corporate sustainability by analyzing rating practices through the lens of moral fictionalism, which here refers to the human tendency to build ethical judgments on fictional but convenient and useful representations.
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If innovation is to flourish in public relations, then creativity must be encouraged and nurtured because it is out of the process of creativity that innovation springs. In order…
Abstract
If innovation is to flourish in public relations, then creativity must be encouraged and nurtured because it is out of the process of creativity that innovation springs. In order to understand creativity in public relations consultancies, this paper examines its nature and the dynamics through which it is fostered or hampered. It attempts to answer two main questions: what is the nature of creativity, and how is it accommodated in public relations consultancies? Primary research consists of interviews and a focus group with public relations practitioners in small, medium and large global consultancies in London and the regions. Findings suggest that creativity is characterised by three dimensions: unconventionality, autonomy and risk. The manner in which consultancies organise and manage these determines the extent to which creativity is stimulated or stifled. The styles of management and the forms of organisation which accommodate creativity are primarily influenced by size, client expectations, and the individualistic nature of public relations practitioners. In studying work dynamics and the experiences of members of public relations consultancies, the paper makes a contribution to a field of research that is underdeveloped in both public relations and management literature.
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This paper argues that much communication management literature and practice is biased because it fails to take acount of the organisational cultural context in which…
Abstract
This paper argues that much communication management literature and practice is biased because it fails to take acount of the organisational cultural context in which communication takes place. As a result, culture's influence on the understanding and behaviours of members of organisations is overlooked, which leads to managed communication activities that are often misinterpreted, resisted or rejected by employees. The paper contends that when organisational communication is analysed through a number of different perspectives (which include both traditional and cultural), then a more comprehensive understanding of the complexity of communication is gained. A multiperspective analytical approach of this nature sensitises researchers and managers to other points of view, helps to expand problem definitions, reveals a wide range of influences affecting communication activities, and helps to prevent stereotypical thinking about communication in organisations. To illustrate this approach, the paper presents a longitudinal case study of managed communication in a television company. Practical strategies for managers are then offered.
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Olivier Boiral, Iñaki Heras-Saizarbitoria and Marie-Christine Brotherton
The purpose of this paper is to examine the professionalism and professionalization of sustainability assurance providers based on the experiences and perceptions of auditors…
Abstract
Purpose
The purpose of this paper is to examine the professionalism and professionalization of sustainability assurance providers based on the experiences and perceptions of auditors involved in this activity.
Design/methodology/approach
The empirical study was based on 38 semi-directed interviews conducted with assurance providers from accounting and consulting firms.
Findings
The findings highlight the division of this professional activity between accounting and consulting firms, each of which question the professionalism of the other. The main standards in this area tend to be used as legitimizing tools to enhance the credibility of the assurance process rather than effective guidelines to improve the quality of the verification process. Finally, the complex and multifaceted skills required to conduct sound sustainability assurance and the virtual absence of recognized and substantial training programs in this area undermine the professionalization of assurance providers.
Research limitations/implications
This work has important practical implications for standardization bodies, assurance providers and stakeholders concerned by the quality and the reliability of sustainability disclosure.
Originality/value
This study shows how practitioners in this area construct and legitimize their professional activity in terms of identity, standardization and competences. The work contributes to the literatures on the assurance of sustainability reports, self-regulation through standardization and professionalization.
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Erik Søndenaa, Terje Olsen, Patrick Stefan Kermit, Nina Christine Dahl and Robert Envik
The purpose of this paper is to examine the awareness of intellectual disabilities (ID) amongst professionals in the criminal justice system (CJS) and their knowledge of those…
Abstract
Purpose
The purpose of this paper is to examine the awareness of intellectual disabilities (ID) amongst professionals in the criminal justice system (CJS) and their knowledge of those persons, either as victims, witnesses, suspects, accused or defendants.
Design/methodology/approach
A survey of the professionals in the CJS (n=388), combined with a series of focus group interviews with experienced professionals (n=20), was conducted.
Findings
One out of three respondents (police, district attorneys and judges) reported that they have regular contact with suspects who have an ID. Differences in knowledge of ID amongst professionals in the CJS can explain awareness and detection of persons with ID.
Research limitations/implications
Non-responders may represent professionals with no knowledge or less interest in these issues.
Originality/value
Reflections on ID have not previously been studied in the Norwegian CJS. The findings serve as a basis and status quo for further research.
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Nazirah Zainul Abidin and Christine L. Pasquire
The attention on sustainability issues within value management (VM) practices is uncertain due to the scarcity of information on this subject in the available literature. As a…
Abstract
Purpose
The attention on sustainability issues within value management (VM) practices is uncertain due to the scarcity of information on this subject in the available literature. As a value enhancement technique, VM should incorporate sustainability issues as they would affect the quality of the outcome. By exploring VM as a means to uplift sustainability issues at the early construction stages, it shall shed light to its potential and current practices and thus stimulating wider attention to this field in the future.
Design/methodology/approach
This paper begins by presenting the underlying concept of integrating sustainability within VM. The potential of VM to uplift sustainability issues is highlighted and the relationships between these two are discussed. Field studies were conducted to investigate the existing practices of VM and its practitioners’ attitudes towards sustainability.
Findings
It is confirmed that sustainability consideration is already inherent in the VM workshops but the level of attention varies between workshops. There are gaps in current practices, indicating rooms for improvement. The identified barriers to integration are believed responsible for these gaps.
Research implications
Any strategy to promote sustainability consideration in VM in the future must address the impediments to integration.
Originality/value
The attention on sustainability issues in VM remains an untapped area due to scarcity of information. Theoretically, the intrinsic capabilities and the positive relationships between these two heighten VM position as an effective means for sustainability improvement. However, in practices, sustainability attention requires improvement to bridge the gaps and overcome the existing barriers that impede current integration.
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This essay uses the sociology of race in the United States (as it pertains to the study of African Americans) as point of entry into the larger problem of what implications and…
Abstract
This essay uses the sociology of race in the United States (as it pertains to the study of African Americans) as point of entry into the larger problem of what implications and impact the body of theory known as “postcolonialism” has for American sociology. It assesses how American sociology has historically dealt with what the discipline (in its less enlightened moments) called the “Negro Problem” and in its more “enlightened moments” called “the sociology of race relations.” The first half of the essay provides a sociological analysis of a hegemonic colonial institution – education – as a means of providing a partial history of how, why, and when American sociology shifted from a more “global” stance which placed the “Negro Problem” within the lager rubric of global difference and empire to a parochial sociology of “race relations” which expunged the history of colonialism from the discipline. The second half of the essay applies postcolonial literary theory to a series of texts written by the founder of the Chicago school of race relations, Robert Ezra Park, in order to document Park's shift from analyzing Black Americans within a colonial framework which saw the “Negro Problem” in America as an “aspect or phase” of the “Native Problem” in Africa to an immigration/assimilation paradigm that tenaciously avoided engaging with the fact that Black resistance to conflict in America might be articulated in global terms.
This paper aims to use the five-factor model’s (FFM: emotional instability, introversion, openness to experience, agreeableness and conscientiousness) personality traits and the…
Abstract
Purpose
This paper aims to use the five-factor model’s (FFM: emotional instability, introversion, openness to experience, agreeableness and conscientiousness) personality traits and the need for arousal to explain millennials’ habitual and addictive smartphone use and resultant materialistic inclinations. The study also test the mediating role of addictive use in the relationship between habitual use and materialism.
Design/methodology/approach
Participants’ self-reported data (n = 705) from a sample of millennials were gathered using a cross-sectional survey approach conducted in Malaysia and studied using structural equation modelling with partial least squares (PLS-SEM).
Findings
The results discover that emotional instability, openness to experience, agreeableness and need for arousal have a significant influence on habitual smartphone use. Conversely, introversion and conscientiousness have no significant impact on habitual use. Fascinatingly, millennials’ habitual use positively influences their materialism. Furthermore, addictive smartphone use positively affects materialism and mediates the relationship between habitual use and materialism.
Originality/value
The FFM, a prominent personality trait model, has been used in numerous studies to predict usage intention. However, the particular dimension of the FFM personality traits that drive habitual and addictive smartphone use to trigger materialistic tendencies among millennials needs to be exposed in an emerging market context. The results emphasise the need to consider this demographic’s personalities when attempting to comprehend how habitual use and materialism occur. This study also provides practitioners with helpful information in creating targeted interventions to encourage healthy smartphone use behaviours and reduce possible adverse effects related to addictive smartphone use and materialistic attitudes.