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The aim was to look at food‐allergic consumers’ preferences concerning the development of low‐allergen food.

A questionnaire was designed to measure attitudes towards low‐allergen food. Data were collected from 20 food‐allergic consumers in Austria, Spain and The Netherlands respectively between April and May 2002 using interviewer‐assisted questionnaire methodology.

The results suggested that food‐allergic consumers are interested in having low‐allergen food available, with 70‐95 per cent wanting it produced. A total of 89 per cent identified a number of benefits to themselves, including being able to resume eating the food to which they were allergic, and being able to eat all food with no worries, no symptoms and no need to check labels. Fewer disadvantages were mentioned, with 53 per cent identifying no disadvantages. Factors that would encourage or discourage purchase of low‐allergen food were also identified with price, quality (particularly taste) and safety being important. Whilst acceptance of low‐allergen food produced using genetic modification was reasonably high (55‐85 per cent), in general participants would prefer this food to be produced through conventional means.

Further research is required with a larger sample, where cross‐cultural statistical comparisons can be made. Originality/value This study provides new information about acceptability of low‐allergen food which is of use for the food industry when developing such food, benefiting both the industry and food‐allergic consumers.

Family firms strive for transgenerational survivability. Thus, bankruptcy is a daunting event. Whether family firms fail for other causes than non-family firms has been scarcely researched and is investigated in this study.

The paper draws on a sample of 459 Austrian bankruptcy cases to examine the effects of the distinct characteristics of family firms on failure causes.

Our results indicate that family firm characteristics impact their failure, as bankruptcy causes differ from non-family firms. While family firms fail less often than non-family firms due to unqualified management and poor business-economic competencies, external bankruptcy causes, in particular bad debt and economic slowdown, are more widespread.

As our findings suggest that the close social bonds of family firms may become a burden in crisis situations and make them especially prone to external bankruptcy causes, owner-managers should pay more attention to the dependencies, deficiencies and risks that come with their binding social ties. Moreover, they should rely on external advice and appropriate management tools to better recognize and fend off the resulting risks.

To the best of our knowledge, this is the first study that quantitatively examines differences in bankruptcy causes between family and non-family firms.

Libraries and librarians have long been early adopters of information technologies. For decades, librarians have applied computerization to library operations. Standardization and computerization of bibliographic records decades ago made possible automation of library systems, the creation and utilization of giant bibliographic utilities such as OCLC with its 52 million records. Collaborative adoption of information technologies decades ago brought shared cataloging, on-line public access catalogs, bibliographic databases, enhanced interlibrary loan and document delivery, and acquisition of information in digital formats, resulting in worldwide access to library resources. Nonetheless the revolution in information technologies that produced the World Wide Web in the mid-1990s hit the information profession of librarianship and the educational establishment like an earthquake.

At a time of increasing cutbacks, libraries are under pressure to investigate alternative sources of funding. Compares American and British practice and strategies. Finds that US methods of raising funds are: government grants; endowment funds; donations from individuals, corporations and foundations; foundations/trusts specially established for public library projects; Friends of the Library groups; and special events and positive merchandising; while UK methods of raising funds are: sponsorship; grants; donations; Friends of the Public Library; and various joint ventures. Concludes that British libraries should take a good look at the American picture and learn some of its lessons.

As her many friends and colleagues all over the world already know, Barbara Kyle retired prematurely at the end of June from her twin posts on the staff of Aslib: Research Librarian and Editor of this Journal. Thus ill health has interrupted a career of singular éclat in the realm of librarianship and imposed a burden of rest and recuperation on one whose capacity for living is everywhere a legend. And ‘everywhere’, it must be said, contains in this context no hint of poetic licence, for rarely can the British documentalist abroad have engaged in converse with his colleagues without the name of Kyle being mentioned with respect, admiration, or personal affection—frequently the rare tribute of all three.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This study explores how retail family firm managers’ cognitive capabilities are used to enable firm strategy in a context of economic uncertainty.

This paper is based on a case study using 31 interviews with family firm managers and archival data from retail micro, small and medium-sized enterprises (MSMEs).

The results indicate how managerial cognitive enabling mechanisms shape the manifestation of retail family firm dynamic capabilities (DCs) configurations.

Three retail managerial cognitive strategic enabling mechanisms and their microfoundations are identified, explaining how three retail family firm DC configurations are shaped: (1) retail family firm customization-based sensing, (2) retail family firm lateral seizing and (3) retail family firm trust-based reconfiguring. The manifestation of these DC configurations illuminates how retail family firm managers can enable firm strategy in a context of economic uncertainty.

This study aims to explore students’ sustainability attitudes and behavioural intentions and their relation to energy use, to promote energy saving and decarbonisation in higher education settings.

The authors used a validated energy literacy survey to assess undergraduate students’ attitudes and behavioural intentions towards energy saving in two countries (Brazil and Belgium). The questionnaire, administered online, comprised 23 Likert scale questions and three questions eliciting socio-demographic information. Results were analysed using a linear regression model and compared with previous research using the same energy literacy instrument.

The research identified three dimensions of sustainable attitudes: citizens’ role, scientists’ role and government’s role, explaining 65.5% of respondents’ energy-related attitudes. Three dimensions of sustainable behaviours were identified, explaining 64.5% of energy-related behavioural intentions: consumption of eco-friendly products, financially driven behaviours and household energy saving. The linear regression model identified scientists’ role, consumption of eco-friendly products and financially driven behaviour as the key predictors of student energy use. Differences between the two contexts also emerged.

Individual action to improve energy saving is necessary, but not sufficient for decarbonisation. However, student attitudes and behavioural intentions towards energy are an important element of campus decarbonisation: these “micro” experiments can become a “network” searching for synergies at the campus level (in collaboration with the neighbourhood) and act as a catalyst towards a more profound carbon-free society. Limitations of the research include the use of a survey to ascertain estimates of energy use; however, the study offers a model for further research and a mode of analysis that would be useful to other researchers.

This research enables universities to better understand the drivers and barriers to student energy-saving activities and thereby promote decarbonisation on campus. This is a crucial underpinning in the creation of sustainable universities, linking education and campus developments. This survey was one of the catalysts to set up a total new maintenance energy performance contract (MEPC) at one of the authors’ institutions, where energy efficiency was realised alongside other sustainability aspects, such as water saving, circular renovation and waste reduction.

This research illustrates the challenges and opportunities of working with key stakeholders in university settings for university-based decarbonisation efforts. Intensive involvement of students and teachers in the new MEPC offers an example of co-creation with building “users” – which may have implications for other university building developments. Increasingly, universities need to consider the need for a new business model in which shared and multiple value creation is a key feature. Treating societal challenges as business opportunities is an important new dimension of corporate strategy and a powerful path to social progress, which higher education institutions should not overlook.

Student attitudes and behavioural intentions towards energy are an important element of campus decarbonisation and can act as a catalyst towards a carbon-free society. Although energy literacy research has been undertaken in the USA and UK, this research is the first of its kind for Belgium and Brazil, and the mode of analysis – using a linear regression model – differs from the earlier work, offering a novel methodological approach.

Drawing from conservation of resources (COR) and regulatory fit theories, this paper aims to propose and examine moderated mediation model of service innovative behavior among salespeople.

The hypothesized links were gauged based on time-lagged and multiple sources of data collected from salespeople and their supervisors in a large-scale multi-brand retail firm.

The hypothesized relationships were confirmed, and the moderated mediation model proposed in this paper was viable. Results suggest that person–job (P-J) fit boosts salespeople’s service innovative behavior, and intrinsic motivation (INTMOT) mediates this relationship. Promotion focus strengthens the positive influence of P-J fit on salespeople’s INTMOT. More importantly, promotion focus moderates the indirect positive link between P-J fit and service innovative behavior through INTMOT.

This research enhances the current knowledge by assessing promotion focus as a moderator of the impact of P-J fit on service innovative behavior via INTMOT among salespeople. To the best of the authors’ knowledge, there is no established research examining the abovementioned links in the sales literature.