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This paper looks at the relationship between national culture and management through an examination of the messages conveyed by a sample of British, French, and German advertisements for management positions. The results from the study show that there are clear differences in management philosophy and practice, as perceived from the literature and the messages conveyed by a sample of advertisements in the UK, France and Germany.

This paper studies digitalization projects aiming to increase the share of regional food in the hospitality sector and communal catering. The focus is set on influencing factors and underlying feedback structures that arise through the digitalization of regional food supplies. The results can guide stakeholders to get a better understanding of key influencing factors and complexities from a holistic perspective.

A systems thinking approach is employed to model regional food networks. The influencing factors were found in the literature and in two model regions. Feedback loops and underlying structures were explained and validated through semi-structured interviews. Findings are visualized in causal loop diagrams (CLDs) and are used for theory development.

The presentation in CLDs helps understanding the influence of digital logistics platforms on the entire system of regional food supply and not just on isolated parts. Among others, cooperation, trust and digital solutions were identified as key success factors when aiming to increase the share of regional food in the hospitality sector and communal catering.

The work focused on the underlying feedback structures occurring in regional food supply in two, rural Bavarian regions in Germany with their unique geographical settings. Findings may, consequently, not be entirely transferable to other regions with varying characteristics. Further research needs to be done to see how much these regional parameters influence digital logistics platforms.

The paper contributes to the existing scientific literature by showing the impact coming from digital logistics platforms on regional food supply systems. Developing CLDs provides a basis for future work and facilitates discussion for researchers and practitioners to support future real-world implementations.

Given the increasing importance of relationship management in service recovery encounters, this study aims to investigate the role of consumer–organization relationship norms (communal versus exchange) in connection with the service recovery process.

Based on a thorough review of the previous literature, the model was developed. Using a scenario-based survey method, a total of 204 usable responses were obtained via self-administered questionnaires in the USA. Anderson and Gerbing’s two-step approach was used to assess the measurement and structural models.

The findings indicate that consumers’ recovery processes are influenced by relationship norms. For consumers in the communal relationship, perceived social recovery had a greater influence on satisfaction with the service recovery. Consumers in the exchange relationship reacted more sensitively to perceived economic recovery in terms of satisfaction with the service recovery.

The focus of this study is restaurant consumers’ responses to service recovery in the context of an established relationship. Therefore, the results may not be generalizable for other consumers and segments.

The findings have important implications for increasing the understanding of consumer behavior in established relationships and suggesting effective recovery strategies.

This study investigates the effect of different relationship norms that could explain varying consumer responses to service recovery within a high-quality relationship. It also provides directions for improving consumers’ satisfaction with service recovery. This differs from previous studies that mainly focused on relationship quality.

This paper aims to explore the impact of action learning (AL) on an individual and an organisation, particularly the process by which each affected the other. The organisation is a UK National Health Service (NHS) Trust that includes two hospitals.

This is a single person case study involving a clinician, but the voice of an author can also be heard. It involves the experience of the individual as they experience AL as part of a leadership development programme leading to a postgraduate certificate. The authors explain their caution of the case study approach and in doing so offer their thoughts in how this paper could be read and impact on practice.

The authors show a process whereby an AL set participant moves from being confident about their project to one of uncertainty as the impact of the project ripples throughout the organisation. Through this process of unsettlement, the individual’s unnoticed assumptions are explored in ways that enable practical action to be taken. In doing so, the individual’s leadership and identity developed.

This is a single person case study in one organisation, thus affecting wider generalisation.

This single case study contributes to the debate on critical AL and the use of AL in the NHS.

The purpose of this paper is to give an up-to-date assessment of key topics and methods discussed in the current literature on responsible entrepreneurship. In the past years, sustainable development itself has become a more popular and important topic in the academic literature and hence the field of sustainable entrepreneurship has become a greater topic of interest and opportunity for solution. Therefore, a systematic literature review is conducted to assess new contributions to the field and its potential for the future of sustainable development, with a focus on responsible innovation.

Systematic, evidence-informed literature review following Tranfield et al. (2003).

Based on a conceptual literature review, five streams of research that responsible entrepreneurs distinguish from purely for-profit entrepreneurs are identified and discussed: walking the line between profit creation and value creation for society; business models of responsible entrepreneurs; their role in transforming society; getting ready to innovate responsibly; and the role of market incentives to foster sustainable business practices.

The structured literature review allows to identify future research paths. In detail, ideas as regards the management of upcoming tensions when trying to combine profit creation and value creation for society, and finally, the way innovation processes need to be rethought when innovating responsibly are discussed and outlined.

The purpose of this paper is to report the findings of a rapid evidence synthesis commissioned by the Diocese of Winchester with a remit to provide an empirical basis for church contributions to large housing community developments. It sought to respond to three questions concerning new community developments. These related to risks and causes of failure; learning from past corporate and intermediate tier interventions at diocesan and equivalent levels by religious denominations; and the transferable learning available from developments described in community health and liveability literatures.

The review took a purposive approach to sampling evidence from within academic literature, policy and “think tank” outputs and theological texts. The search was instigated with the use of keywords (including New Settlements, Urban Redevelopment, Diocese, Faith and Community), principally within the SCOPUS, NIHR, PUBMED and Google Scholar databases. A pragmatic snowballing approach to relevant references was then employed.

Segregation and separation were identified as the main risk for new settlements. Connectivity is required between and across neighbours, ensuring communal access to services, transport and recreation. Communal places where people can come together for conversation and social interaction are identified as contributing significantly to healthy communities. Churches have a particular positive contribution to make here, through a focus on inclusion, hospitality and common values, rather than single faith-based, evangelical approaches.

The initial effect of the study has been to increase confidence in and awareness of the diocesan contribution. In the longer term the three areas of practice highlighted for enhanced faith-based contributions are those of public communications, community integration and civic leadership. An evidence-based approach appears to be especially significant in facilitating the latter.

The importance of “creational narratives” in defining and making explicit the values underpinning new housing communities is identified as a singular source of shared motivation for planning and faith agencies.

The purpose of this chapter is to describe how indigenous social and economic networks of rural women in Uzbekistan function as collective action for social and economic empowerment since 1991 to the present, the time when Uzbekistan moved from Soviet centrally planned to a market-oriented economy. This system of economic empowerment shows how women's agency, power, and knowledge reorganizes male dominated gendered space. In particular, I will examine women's gap and chenrnay kassa function as a mechanism for livelihood resilience and social and economic empowerment in the post-socialist economy.

Gaps, or more precisely the institution of the locally organized rotating savings association and recreational network known as gap or sometimes called as gashtak, tukma, or ziefat, are the local structures of power and authority of socio-economic communal life in Uzbekistan. Gaps are social gatherings of approximately 12 or more women who meet at least once a month. Each gap is headed by jo'ra boshi (a leader) who sets rules with its members, solves conflicts and takes care of accounting. These social networks operate also as indigenous economic networks where all participants contribute fixed funds that are given in turn to the host of the event which they receive as a lump sum payment at a future gathering. Each member take turns in hosting the event at their homes until the full rotation is complete. Then the next round of gap starts. At the time of the fieldwork, 1Kg of meat was worth 6–8 thousand so'm (equivalent of US$4–6), and is the index that is used in calculating the amount that each member contributes. The contribution amount is influenced by the gap's purpose, the status, and wealth of its members.

I argue that traditional socio-economic networks structures function not just as anticolonial solidarity groups against regimes, but also decolonizing networks for social justice, redistribution of resources, healing, meaning making, voice, knowledge, agency, and conflict resolution.

School connectedness is a well-established protective factor for young people’s physical, mental, and social health. The purpose of this paper is to explore the promotion of school connectedness through the practice of shared lunches within a secondary school context in New Zealand.

An ethnographic methodology was used to explore in-depth the mechanisms by which food practices included indicators of school connectedness, and used interviews and observations with teachers and 16-18-year-old students in a New Zealand secondary school.

The results describe six key mechanisms by which shared lunches fostered school connectedness: showing common humanity, creating an informal setting, encouraging sharing, enabling inclusive participation, demonstrating sacrifice for the communal good, and facilitating experiences of diversity. These mechanisms contributed to increased social interactions in which people got to know each other better and were able to gain insight into others’ personalities. This allowed for opportunities to establish and strengthen social relationships, and contributed to indicators of connectedness.

The study is exploratory with findings reported from one school. Further research in other contexts on the value of shared lunches for building school connectedness is required.

Shared lunches, as part of an overall strategy to develop a well-connected school community, are adaptable and can fit into a multitude of situations to meet different needs. The findings of this study contribute to understanding the mechanisms by which shared lunches can affect indicators of school connectedness.