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Article
Publication date: 1 September 1996

Vittorio Chiesa and Christina Masella

Notes that measurement of R&D performance has always posed great problems due to the nature of R&D activity and the difficulties in identifying a tangible output. Also that…

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Abstract

Notes that measurement of R&D performance has always posed great problems due to the nature of R&D activity and the difficulties in identifying a tangible output. Also that performance measurement systems have often been built on input variables or on qualitative evaluation of the output. Attempts to identify quantitative measures of R&D performance and to single out those related to activities under complete and partial control of R&D managers. Takes as a starting‐point the concept of economic value creation as a firm’s normative objective and the analysis of the contribution of R&D to it. Builds on this a performance measurement system that leads to identify proxy measures of both R&D effectiveness and efficiency.

Details

Management Decision, vol. 34 no. 7
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 5 May 2021

Evangelos Psomas, Christina Dimitrantzou and Fotios Vouzas

The present study focuses on the cost of quality (CoQ) based on which organizations can evaluate their quality-related activities in economic terms. The purpose of the study is to…

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Abstract

Purpose

The present study focuses on the cost of quality (CoQ) based on which organizations can evaluate their quality-related activities in economic terms. The purpose of the study is to identify the CoQ practical implications as well as to group them into logical themes.

Design/methodology/approach

A systematic literature review (SLR) was conducted based on well-known academic publishers, such as Emerald Insight, Elsevier/ScienceDirect, SpringerLink, Taylor & Francis, Wiley and Scopus. Sixty-seven peer-reviewed journal articles in the field of CoQ were collected, which were published between 2010 and 2019. The “affinity diagram” was applied to group the practical implications identified into logical themes.

Findings

A plethora of CoQ practical implications were identified and grouped into the following meaningful themes: benefits of CoQ measurement, effects of CoQ, business sectors measuring CoQ, factors influencing CoQ measurement, CoQ elements, future research in CoQ and the role of government.

Research limitations/implications

The limited number of the publishers and keywords used to search for the articles of interest, as well as the subjectivity of grouping the large number of the practical implications into themes are the main limitations of the present study. These limitations constitute the basis upon which future literature review studies can be designed.

Practical implications

The present study by presenting analytically and in summary (through the themes revealed) the CoQ practical implications, provides all the respective available literature in a single study for the benefit of practitioners and academics. Thus, clear and straightforward guidelines are given to practitioners with regard to CoQ issues and academics with regard to research topics of high interest.

Originality/value

No previous SLR study focusing on analyzing the practical implications of CoQ has been published so far.

Details

International Journal of Productivity and Performance Management, vol. 71 no. 8
Type: Research Article
ISSN: 1741-0401

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