Chris Yapp is Head of Public Sector Innovation at Microsoft. He has been in the IT Industry since 1980s in a variety of roles. He is also an Associate of the Think Tank DEMOS…
Abstract
Chris Yapp is Head of Public Sector Innovation at Microsoft. He has been in the IT Industry since 1980s in a variety of roles. He is also an Associate of the Think Tank DEMOS. Here he answers questions about his work.
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Robert Newton, Audrey Sutton and Mike McConnell
Early in 1996 South Ayrshire Libraries submitted a proposal to the British Library Research and Innovation Centre’s Digital Libraries Programme, outlining a plan to enhance public…
Abstract
Early in 1996 South Ayrshire Libraries submitted a proposal to the British Library Research and Innovation Centre’s Digital Libraries Programme, outlining a plan to enhance public library support to users who were engaged in open or distance learning by identifying and classifying a range of learning resources which could be accessed via the Internet. This was to be accomplished by designing and developing a Web‐based directory to support open learners. In addition it was planned that references to locally held open learning material should also be included in the directory. The proposal included a preliminary stage which involved collaboration with the Robert Gordon University School of of Information and Media, to develop information and skills training for independent learners. It was envisaged that this would take the form of a Web‐based resource which collated various learning skills packages which are currently available on the Internet. This could then be used as the basis for developing information skills courses which could be run locally by public library staff. The aim of this paper is to describe the procedure and rationale for developing the Information Skills Web site and to report on progress to date. Examines the question of why information skills training was seen to be a key starting point for the project and the issues and challenges which have surfaced during the development and implementation of the Web site designed to facilitate this training. The Web site itself can be accessed at http://www.rgu.ac.uk/∼sim/staff/mmcc/ ayr/intro.htm
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Jasmine A.L. Yeap, Say Keat Ooi, Husna Ara and Muhamad Faizal Said
This study aims to identify the key variables which determine intentions to visit coffee/tea tourism plantations particularly those adopting sustainable practices. Also, this…
Abstract
Purpose
This study aims to identify the key variables which determine intentions to visit coffee/tea tourism plantations particularly those adopting sustainable practices. Also, this study ascertained the perception of risk in travelling due to the fear of Covid-19 on travel intentions to such coffee/tea tourism destinations.
Design/methodology/approach
Using the theory of planned behaviour as a basis for this study’s framework, data was gathered from 302 eco-conscious Generation Y and Z consumers via an online survey. Partial least squares were then applied to analyse the data.
Findings
Learning and relaxation motives were important in determining consumers’ attitudes towards sustainable coffee/tea tourism. The intention to engage in sustainable coffee/tea tourism is most strongly affected by the risk of travelling, followed by attitude.
Research limitations/implications
The addition of contemporary variables was given to the theory of planned behaviour’s core constructs to better reflect consumers’ attitude and behaviour towards a growing form of tourism under unprecedented times.
Practical implications
Travel or tourism operators will have first-hand insights on the factors that drive intentions to visit sustainable coffee and tea destinations, thus enabling more strategic action to be undertaken to reach the targeted young consumers.
Originality/value
This study examines young, environmental-conscious consumers’ perspectives on novel travel destinations which adopt sustainable practices. Risk in travelling was assessed which is necessary given Covid-19 has severely disrupted consumers’ travel patterns.