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The purpose of this paper is to discuss assessment of the satisfaction levels of different members of a construction project team as a basis for meeting the needs of the client.

An integrated framework is proposed that enables a collaboration of construction clients and project participants based on the recognition of the satisfaction requirements of every participant represented in the project team. The framework is developed to prioritise the satisfaction attributes of flexible number of construction clients and project participants, and enables the integration of these participants and their satisfaction attributes using mathematical and engineering techniques.

The framework can be applied at the different phases of the project life cycle. In addition, the satisfaction levels of construction clients and the project participants can be enhanced by focussing on the values of their satisfaction attributes and improving the integration of the project team.

The paper shows that a collaboration of construction clients and project participants based on the recognition and acknowledgement of each participant and their requirements is essential to improving project satisfaction in the construction sector.

The framework captures and analyzes the level of integrated project team satisfaction. The outcome of the study will improve understanding the satisfaction requirements of every client and participant represented in a given construction project team.

The purpose of this paper is to discuss an integrated decision analysis framework for the investment justification of implementing alternative information and communication technology (ICT)-based logistics systems in the construction industry so as to enhance the decision-making process in selecting the best alternative.

An integrated framework is proposed that is composed of a set of interrelated evaluation and analysis techniques that allow the identification and quantification of costs, benefits and risks involved in implementing ICT systems to mitigate problems that hinder the efficient operation of construction logistics. Such techniques include decision trees and multi-attribute decision-making under uncertainty that can be applied to the logistics planning of any new build construction project.

The probabilities of providing benefits vary among the alternatives, and the probabilities will replace the uncertainties surrounding the impacts of the alternative ICT systems in addressing the identified construction logistics problems with chance events so as to estimate the expected cost of each alternative with respect to each selection attribute.

This paper shows that it is almost certain that the analysed alternative ICT system will provide benefit because its probability of benefit is almost equal to 1.

The framework captures the existing problems of logistics in construction process, potential solution that can address the problems through the implementation of ICT systems and the decision-making process in the selection of appropriate ICT solution. The output of the framework will help to make knowledge-based decision in selecting the best ICT system for addressing construction logistics problems.