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Article
Publication date: 1 March 1999

David Finkel, Craig E. Wills, Brian Brennan and Chris Brennan

Describes a system for using the World Wide Web to distribute computational tasks to multiple hosts on the Web. A programmer with a computation to distribute registers it with a…

1215

Abstract

Describes a system for using the World Wide Web to distribute computational tasks to multiple hosts on the Web. A programmer with a computation to distribute registers it with a Web server. An idle host uses this server to identify available computations and downloads a Java class to perform the computation ‐ we call this class a distriblet. The paper describes the programs written to carry out the load distribution, the structure of a distriblet class, and our experience in using this system.

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Internet Research, vol. 9 no. 1
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 11 May 2010

Joanna Siah Ann Mei, Namrata Bansal and Augustine Pang

The use of new media in crisis is a double‐edged sword. On one hand, its pivotal role in online monitoring and dissemination of information can help an organisation manage crisis…

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Abstract

Purpose

The use of new media in crisis is a double‐edged sword. On one hand, its pivotal role in online monitoring and dissemination of information can help an organisation manage crisis. On the other hand, it can also create organisational crisis. The purpose of this paper is to examine how new media can be used to escalate crisis.

Design/methodology/approach

Four crises were examined: the 2008 Edison Chen sex scandal in Hong Kong; and in the USA, New York Taco Bell‐KFC rats infestation crisis in 2007; JetBlue Airways crisis in 2007, and the Kryptonite locks crisis in 2004.

Findings

The very characteristics that make new media unique, such as user interactivity and integration of multimedia effects, are also its Achilles heel.

Research limitations/implications

Research has revolved around new media as a tool, a useful aid in times of need. The paper presents an emerging and under‐explored side of new media of how it is used as an accessory in escalating crises.

Practical implications

Practitioners can be equipped to better prepare themselves against the threats posed by new media.

Originality/value

The paper has developed a new model on how organisations could harness new media to their advantage while implementing safeguards against possible threats posed by the medium. This model, called the new media crisis communication model, is an integration of the crisis management model posited by Gonzelez‐Herrero and Smith and the contingency theory of strategic conflict management.

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Corporate Communications: An International Journal, vol. 15 no. 2
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 4 April 2016

Asheq Rahman, Rachel Baskerville and Paul Rouse

359

Abstract

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Pacific Accounting Review, vol. 28 no. 2
Type: Research Article
ISSN: 0114-0582

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Article
Publication date: 21 October 2022

Mahmood Ahmed Momin, Sabrina Chong, Chris van Staden and Lin Ma

This study aims to investigate how New Zealand companies use Twitter to communicate and engage effectively with stakeholders during the COVID-19 pandemic.

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Abstract

Purpose

This study aims to investigate how New Zealand companies use Twitter to communicate and engage effectively with stakeholders during the COVID-19 pandemic.

Design/methodology/approach

This study proposes a conceptual framework for effective stakeholder engagement by using social media to analyse the themes and emotion of company tweets during the COVID-19 pandemic in New Zealand. The engagement of stakeholders with these tweets is also examined. This study argues that companies use selected themes and emotive language to connect with their stakeholders.

Findings

The findings show that selective themes and emotions are useful in company COVID-19 tweets to engage with the stakeholders. COVID-19 tweets contained significantly more emotion than non-COVID tweets, with emotions that can convey empathy being the most common. By presenting themselves as real, personable and empathetic towards others through emotive language, companies can engage in more meaningful and ethical way with their stakeholders.

Practical implications

The paper has implications for managing company communications by providing empirical evidence that both the themes and emotion expressed in the messages are important for effective stakeholder engagement in social media.

Originality/value

The conceptual framework for effective stakeholder engagement using social media is novel and can be used to evaluate and investigate stakeholder engagement during a global crisis.

Details

Social Responsibility Journal, vol. 19 no. 8
Type: Research Article
ISSN: 1747-1117

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Article
Publication date: 5 August 2019

Annika Beelitz and Doris M. Merkl-Davies

The purpose of this paper is to examine a case of companies cooperating with the State to prevent a public controversy over nuclear power following the Fukushima disaster and…

840

Abstract

Purpose

The purpose of this paper is to examine a case of companies cooperating with the State to prevent a public controversy over nuclear power following the Fukushima disaster and achieve mutually beneficial policy outcomes. It analyses the private and public communication of pro-nuclear corporate, political and regulatory actors.

Design/methodology/approach

Drawing on the political economy theory, the study examines how actors mobilised power by accessing an existing social network to agree a joint public communication strategy in order to ensure public support for the continuation of nuclear power generation in the UK. It traces discursive frames from their inception in private communication to their reproduction in public communication and their dissemination via the media.

Findings

The study provides evidence of pro-nuclear actors cooperating behind the scenes to achieve consistent public pro-nuclear messaging. It finds evidence of four discursive frames: avoiding knee-jerk reactions, lessons learned, safety and nuclear renaissance. In combination, they guide audiences’ evaluation of the consequences of the Fukushima disaster for the UK in favour of continuing the commercial use of nuclear energy.

Originality/value

The private e-mail exchange between pro-nuclear actors presents a unique opportunity to examine the mobilisation of less visible forms of power in the form of agenda setting (manipulation) and discursive framing (domination) in order to influence policy outcomes and shape public opinion on nuclear energy. This is problematic because it constitutes a lack of transparency and accountability on part of the State with respect to policy outcomes and restricts the civic space by curtailing the articulation of alternative interests and voices.

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Accounting, Auditing & Accountability Journal, vol. 32 no. 5
Type: Research Article
ISSN: 0951-3574

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Article
Publication date: 11 April 2018

Walid Mansour and M. Ishaq Bhatti

The purpose of this paper is to examine the new paradigm of Islamic corporate governance (ICG) in an emerging area of Islamic finance.

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Abstract

Purpose

The purpose of this paper is to examine the new paradigm of Islamic corporate governance (ICG) in an emerging area of Islamic finance.

Design/methodology/approach

The paper adopts an analytical approach to investigate the new executive and managerial roles that ICG is expected to play in the process of corporate financial decision making.

Findings

The authors argue that ICG is no longer expected to play the traditional supervisory and regulatory role within Islamic financial institutions. Indeed, the acuteness of competition, the observed failures of the Islamic finance industry, the unprecedented challenges, and the required ethical considerations levy as a new approach that improve the growth of the Islamic finance industry sustain its survival in the global financial world, and enhance the welfare of 25 percent of the world population who survived beyond all level of poverties.

Originality/value

The authors claim that ICG must be endowed with a multi-faceted, new paradigm for the purpose of improving the stakeholders’ interests and reaching the best business practices of the Islamic finance industry to cater investors’ need and the social well-being of the homeless and disadvantaged communities.

Details

Managerial Finance, vol. 44 no. 5
Type: Research Article
ISSN: 0307-4358

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Article
Publication date: 7 October 2019

John Kwaku Amoh and Babonyire Adafula

This paper aims to use an econometric model to estimate tax evasion from the size of the underground economy and examined the factors that trigger it.

903

Abstract

Purpose

This paper aims to use an econometric model to estimate tax evasion from the size of the underground economy and examined the factors that trigger it.

Design/methodology/approach

The study used time series data sourced from world development indicators and Bank of Ghana covering the period 1990-2015 to estimate tax evasion from the underground economy using an autoregressive distributed lag model drawing on the currency demand approach.

Findings

The results confirmed the existence of a large underground economy and a high incidence of tax evasion in Ghana. The Ghanaian situation has been aggravated by an underground economy-triggering factor of mobile money activities, which increased by 83.1 per cent in 2015. Tax evasion averaged 20.78 per cent of GDP over the period. The study, thus, concludes that the increased number of mobile money activities, high tax burden and unemployment contribute to the worsening of the tax evasion problem in Ghana.

Originality/value

The study is one of the premier attempts to introduce electricity power consumption variables in the currency demand model to estimate tax evasion from the size of the underground economy. The authors hypothesize that the emergence of mobile money activities in its current form triggers underground and tax-evading activities. The study, thus, calls for the formalization and regulation of the operations of mobile money activities in emerging economies as a way of managing the underground economy, which incubates tax evasion.

Details

Journal of Money Laundering Control, vol. 22 no. 4
Type: Research Article
ISSN: 1368-5201

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Book part
Publication date: 19 December 2017

Karin Klenke

Abstract

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Women in Leadership 2nd Edition
Type: Book
ISBN: 978-1-78743-064-8

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Article
Publication date: 1 December 2020

Chris I. Enyinda, Abdullah Promise Opute, Akinola Fadahunsi and Chris H. Mbah

The purpose of this paper is to understand marketing–sales–service (M-S-S) interface from the point of how social media marketing (SMM) platforms are prioritized and associated…

5374

Abstract

Purpose

The purpose of this paper is to understand marketing–sales–service (M-S-S) interface from the point of how social media marketing (SMM) platforms are prioritized and associated business-to-business (B2B) sales process influence. This study also seeks to understand whether effective triadic alignment is achieved between marketing, sales and service.

Design/methodology/approach

This study combines literature review and the analytical hierarchy process model. In total, 30 M-S-S managers of a multinational electronics firm situated in Africa and the Middle East participated in this study. The authors collected data from M-S-S managers during training sessions on marketing, sales, service alignment and SMM role in sales process.

Findings

In their drive for customer orientation and improved organizational performance, marketing, sales and service managers view understanding the customer as the most important sales process attribute. Considered second most significant sales process attribute is needs discovery, whereas approaching the customer is ranked the least important. From the ratings of sales process attributes evaluation and rankings of SMM platform alternatives, the results show a significant hierarchical influence of Facebook, LinkedIn and Twitter on sales process. The results also show an enabling influence of SMM activity on M-S-S interface alignment.

Research limitations/implications

This study has a twofold limitation. First, it explored only one major B2B firm in the electronics industry. Second, only the African and Middle East settings are considered in this study. These limitations could be addressed in future research.

Practical implications

This paper provides practical insights into how M-S-S managers may leverage social media to enhance customer orientation and boost organizational performance. The use of SMM can help M-S-S managers of the focal firm to predict purchase behavior of customers more accurately and as a result effectively manage and improve sales performance. In that drive of using SMM-based competitive intelligence to deliver superior customer experience and enhance sales performance, B2B marketing-oriented firms can also leverage the interdependence (information sharing and involvement) in the M-S-S interface during the SMM activity to enhance triadic alignment.

Originality/value

This study contributes to the literature by developing a framework for modeling SMM influence on M-S-S and B2B sales process to deliver superior customer experience and drive business performance.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 6
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 23 March 2022

Rebecca Bolt and Helen Tregidga

The purpose of this paper is to explore the role and implications of storytelling and narrative as a means of making sense of, and giving sense to, the ambiguous concept of…

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Abstract

Purpose

The purpose of this paper is to explore the role and implications of storytelling and narrative as a means of making sense of, and giving sense to, the ambiguous concept of materiality.

Design/methodology/approach

The use of stories was “discovered” through the authors' attempts to “make sense” of data from 16 interviews with participants from the financial and nonfinancial reporting and assurance contexts. The authors analyse the participants' use of stories through a sensemaking/sensegiving lens.

Findings

While participants struggle to define what materiality is, they are able to tell “stories” about materiality in action. The authors find stories are a key vehicle through which participants make sense of and give sense to materiality, for themselves and (an)other. Participants tell three types of stories in sensemaking/sensegiving processes: the lived, the adopted and the hypothetical. The authors further identify “rehearsed” and “ongoing” narratives, which take any of the three story types. The use of stories to make and give sense to materiality reveals a disconnect between the static, technical definitions of materiality currently favoured by standard setters and guidance providers, and the creative authoring processes the participants employ.

Practical implications

The authors argue for a move towards the use of stories and narratives about materiality in standard setting, specifically “materiality in action”, which the findings suggest may assist in creating shared understandings of the ambiguous concept.

Originality/value

While previous research considers what materiality means within financial and nonfinancial reporting and assurance contexts, the authors empirically analyse how people understand and make sense/give sense to materiality. The authors also contribute to the use of sensemaking/sensegiving processes within the accounting literature.

Details

Accounting, Auditing & Accountability Journal, vol. 36 no. 1
Type: Research Article
ISSN: 0951-3574

Keywords

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