The aim of this study is to show that it is not necessary to use one of the current models of quality management. Self‐evaluation is to be considered as an essential practice for…
Abstract
Purpose
The aim of this study is to show that it is not necessary to use one of the current models of quality management. Self‐evaluation is to be considered as an essential practice for further education providers willing to improve their quality. The study aims to propose a quality framework with field‐related criteria.
Design/methodology/approach
The quality framework was developed on the base of a comparative model analysis. Its suitability was confirmed after an investigation with experts in further education.
Findings
It is possible to use the same criteria by implementing different models.
Practical implications
Quality criteria have to be completed with other instruments (indicators, reference parameters, etc.) in order to be operationalised.
Originality/value
The quality framework developed in this work was conceived for the German context, but can be used in other countries. Learners are integrated in the concept as a determinant of quality.