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Article
Publication date: 6 April 2020

Cheng-Wei Chiang, Yi-Hui Liu and Chien-Po Wang

This paper aims to present an augmented reality (AR) application to aid the elderly in library reference search. The application supports the elderly in searching books and videos…

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Abstract

Purpose

This paper aims to present an augmented reality (AR) application to aid the elderly in library reference search. The application supports the elderly in searching books and videos in a large library when librarians have insufficient time to meet their needs. The elderly searching in a large library could be difficult for them due to the vast area, complicated online library catalogs and their physical deterioration, such as failing eyesight, tendinitis and memory problems. Our system, SearchAR, fully supports the 3D images of object content based on books and videos in Ling Tung University (LTU) library catalogs. Using the latest AR technology, users can use mobile phone to scan the quick response (QR) code in front of the LTU library, and then the elderly can experience LTU library map labeled by different colors in real-time and understand the locations of the video areas and book shelves areas. Later, they can use SearchAR to scan the QR codes on bookshelves, books or videos to view the 3D graphics without reading complicated catalogs and content. The results show that among the images, the elderly recognition of the “3 D images” was the highest, and the experimental group using AR technology as a searching aid shows a higher searching effectiveness than the control group; 60 per cent of the elderly felt they saved more time for searching books and videos with the help of SearchAR, and it was easy to arouse their association; the elderly indicated that combined image of the library map and the labels with different colors are clear and simple; the content of books and videos are easy associated with the 3D images; the elderly mentioned that using SearchAR is a great experience without any reading complicated online catalogs. Finally, this study concludes that AR technology does enhance the elderly searching ability in LTU large library.

Design/methodology/approach

The SearchAR application was an integrating library catalog, which provides AR and 3D graphics. The elderly can also use SearchAR to see a library map and every library element via 3D graphics before they start searching in a wide area.

Findings

This makes it easier for elderly to navigate a library without using complicated online catalogs, and it reduces time spent on reading and searching.

Originality/value

AR has been used for a variety of guiding and educational purposes. However, AR has been rarely applied to supplement traditional library services for elderly.

Details

The Electronic Library, vol. 38 no. 2
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 14 February 2020

Po-Chien Chang, Ting Wu and Juan Du

The purpose of this study is to examine the dual effects of the violation of psychological contract on patient’s antisocial behaviour via the mediator of patient trust and the…

674

Abstract

Purpose

The purpose of this study is to examine the dual effects of the violation of psychological contract on patient’s antisocial behaviour via the mediator of patient trust and the role of doctor-patient communication as a critical contingent variable in the psychological contract violation of patient’s antisocial behaviour relationship.

Design/methodology/approach

The data were collected from 483 hospitalized patients distributed in Shanxi province, China by using a self-administered survey.

Findings

The results indicated that psychological contract violation is positively associated with patient antisocial behaviour via patient trust. Moreover, the study found that doctor-patient communication moderates the mediated effects of psychological contract violation on patient’s antisocial behaviour through patient trust; that is, the mediated effect on antisocial behaviour is weaker when both doctor and patients have more communication.

Research limitations/implications

Due to a cross-sectional design in nature, the causal relationship cannot be developed based on the results. Despite the limitation, the present study provides insights for improving doctor-patient relationship by emphasizing the importance of increasing patient trust and doctor-patient communication.

Practical implications

To improve the quality of doctor-patient relationship, this study addresses the significance of properly showing understandings and care to regain mutual trust and reducing the likelihood of patient’s antisocial behaviour.

Social implications

The research findings have implications for both the health system and medical schools in China to reinforce the professional ethics and improve their medical humanities as the main concerns to generate a more sustainable doctor–patient relationship.

Originality/value

This study includes patient trust as a mediator and doctor-patient communication as a moderator to investigate the moderated mediation relationship among patients and medical professionals. By further examining the doctor-patient relationship, the results may not only help improve the efficient implementation of medical practices but also support the institutes and develop medical professionals for more positive doctor-patient relationships.

Details

International Journal of Conflict Management, vol. 31 no. 4
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 10 June 2021

Po-Chien Chang, Keyi Sun and Ting Wu

This paper aims to adopt a moderated mediation model to examine the mediation roles of employee engagement and hindrance time pressure; the moderation roles of personality in the…

1821

Abstract

Purpose

This paper aims to adopt a moderated mediation model to examine the mediation roles of employee engagement and hindrance time pressure; the moderation roles of personality in the relationship between strengths-based psychological climate and employee innovation performance.

Design/methodology/approach

Applying snowball sampling and a self-administered survey, the data were collected from employees and immediate supervisors working in Chinese small-medium-sized enterprises. The PROCESS macro for SPSS was applied to examine the moderated mediation model.

Findings

The results show that a strengths-based psychological climate significantly influences employee engagement and hindrance time pressure, which, in turn, affects employee innovation performance. Both extroversion and emotional stability moderate the relationship between strengths-based psychological climate, employee engagement and hindrance time pressure but also the indirect effect of strengths-based psychological climate on employee innovation performance through employee engagement and hindrance time pressure.

Research limitations/implications

Drawing on job demands and resources models, this research focusses on maximizing employee strengths instead of weaknesses and includes both two intermediating mechanisms in-between strengths-based psychological climate and innovation performance. Personality variables are applied as moderators, as the study assumes the effectiveness of the strengths-based interventions may vary depends on individual differences.

Practical implications

This study proposes that a strengths-based psychological climate may shift focusses from employee weakness to strengths to maximise their talents. Also, personality variables are suggested to be considered in the related human resource practices (e.g. hiring and performance appraisal) to increase the fit between employees, their jobs and the organisations.

Originality/value

This study develops a moderated mediation model to investigate the possible mediating mechanisms and boundary conditions in relation to the impact of strengths-based psychological climate on employee innovation performance.

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Article
Publication date: 18 January 2022

Amber Yun-Ping Lee, Po-Chien Chang and Heng-Yu Chang

The purpose is to examine the cross-level relationship between workplace fun and informal learning with workplace friendship as a mediator and team climate as a moderator.

1989

Abstract

Purpose

The purpose is to examine the cross-level relationship between workplace fun and informal learning with workplace friendship as a mediator and team climate as a moderator.

Design/methodology/approach

Adopting a two-wave survey procedure, data were collected from 251 employees working across 45 teams of a leading heat transfer manufacturer in Asia. Hierarchical linear modeling was used to test our hypothesized cross-level moderated mediation model.

Findings

Out of the three forms of workplace fun, only two – manager support for fun and coworker socializing – supported our hypotheses. Therefore, not all types of workplace fun are equal and one of the key factors through which fun influences informal learning is by maintaining harmonious interpersonal interactions and high relationship quality in teams.

Originality/value

Based on social interdependence theory, this study uncovers the cross-level mechanism of how workplace fun affects informal learning. The findings extend existing research on workplace fun by focusing on not only individual factors but also interpersonal and contextual elements. The findings also provide practical implications for managers to understand the possible impact of workplace fun on employees' informal learning.

Details

Employee Relations: The International Journal, vol. 44 no. 4
Type: Research Article
ISSN: 0142-5455

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