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Workplace space utilization data reveals patterns of space usage, the occupants’ presence and mobility within the office building. Nowadays, emerging technology such as smart sensors and devices can revolutionize the measurement of space utilization data, which is originally dominated by human observers with paper and pencil. However, these novel instruments are often used in an old fashion, which restricts the exploitation of their full potential. This study aims to shed new light on the benefits and limits of using smart technology in measuring space utilization data and discusses the challenges and opportunities in analyzing the data measured by smart sensors.

First, the literature regarding common methods and previous studies about office space utilization measurement was reviewed. Then, a data set consisting of space utilization data collected through Passive Infra-Red sensors for 35 meeting rooms in a bank building was carefully evaluated. Finally, the space utilization results based on methods calculated in two different granularities were compared.

The number of occupied hours calculated at an hour level was 1.32-hour larger than that calculated at a minute level. As both results show the concept of space utilization, which was the amount of time that the space was occupied, this paper revealed a gap between the two space utilization calculation methods and further discussed the issues and challenges for future space utilization data analysis and benchmarking.

To the best of the authors’ knowledge, this is the first study critically addressing office space utilization issues by comparing calculation methods in different granularity.

In large organizations, space planning relies on workgroup leaders to indicate spatial adjacency preferences. However, many factors affect workgroups’ adjacency preferences, and it is not clear how the choices are made. This paper aims to explore whether the adjacency preferences are influenced by the collaboration relationship or constrained by the organizational structure.

The authors studied a large company’s spatial adjacency planning with an in-depth analysis of its formal organizational structure and collaboration network. A sample of 183 managers was surveyed regarding groups with whom they want to be spatially adjacent and groups with whom they mostly interact. The data enabled us to test three structural factors related to adjacency preference: department affiliation, workgroup’s prestige and collaboration relation. The authors used the quadratic assignment procedure analysis to examine the correlations between network matrices.

The results suggest that department affiliation and collaboration relations are significantly correlated to adjacency preferences. The authors did not find evidence supporting the notion that a workgroup’s prestige affects the preference. Among the three factors, collaboration relation best predicts the preference, which echoes Pena et al.’s (1977) argument that space planners should look into how groups function, rather than merely following the organizational chart.

To the best of the authors’ knowledge, this research was the first to explore the choice of spatially adjacent workgroup through a detailed network analysis of the formal structure, work collaboration relations and other group-level characteristics. The findings have noteworthy cross-disciplinary implications, given that spatial proximity can be taken as a human resource management strategy to facilitate the overall interactions between workgroups.

Due to the young age of proptech, little is known about the dynamics of its expansion. In particular, there is limited agreement about a definition of “proptech,” while different categorizations are popping up. A severe lack of information emerges for the proptech scenario in Italy. The goal of this paper is to systematize multiple proptech maps in the attempt to create a framework for comparison of country-specific trends and an overarching definition of proptech. The research examines the evolutionary stage of the Italian digital real estate sector and compares it to the international context.

An in-depth analysis of 12 proptech maps at both national and international level was conducted based on online research. A list of Italian proptech companies was composed through multiple methods. A map was built for a cross-country comparison.

Each country or organization tends to develop its own categorization. This creates a multifaceted context where comparison and analysis are challenging. The Italian proptech sector seems underdeveloped compared to neighboring countries. Big room for improving the proptech business in this country still exists.

The results are valuable for proptech start-ups, business investors and well-established real estate actors to build on new entrepreneurial initiatives. The opportunity to advance proptech mapping and categorization emerges as a prospect for future research.

This research adds an overview of cross-country proptech categories and proposes the first analysis of Italian proptech. This will contribute to support entrepreneurial opportunities.

This paper aims to explore the extent to which Covid-19 has challenged work habits and outcomes. The authors argue that after the lockdown period workers have been experiencing a new work mode called “Covid-working”. The aim is to provide a first interpretation of this phaenomenon and elaborate on future real estate strategies and workplace policies based on this experience.

Using survey data, this research analyses Covid-working in a large-sized company in Italy. The survey was answered by 90 employees and addresses three domains: locations of work; a comparison between work-from-home (WFH) and work from the office; and outcomes of Covid-working vs office-working.

With Covid-working, the workers of the case company drastically changed their traditional work from the office approach to pure WFH. While this abrupt switch might generate difficulties in adaptation, this working practice was generally appreciated by this company’s workers. Positive and negative outcomes of Covid-working confirm previous studies on remote working. Recommendations on multi-location of work, new value for the headquarters and diversity empowerment open up avenues for future real estate strategies.

Observations on Covid-working are still limited and mainly appear on grey literature, due to the newness of this phaenomenon. Empirical studies such as the proposed one can increase companies’ awareness of the positive and negative outcomes of this experience and support their future workplace strategies.

PropTech has shown important implications for real estate; however, it remains a poorly understood phenomenon in both academia and practice. This paper aims to advance the understanding of PropTech by disentangling what the real estate sector needs from technology and, in parallel, observing closely the activities of PropTech businesses in two different countries.

The paper adopts a mixed-method approach relying on qualitative data collected through interviews with PropTech players and real estate operators, and quantitative data collected through multiple sources on the Finnish and Italian PropTech ecosystems. The analysis is exploratory and descriptive.

This study underscores the potential benefits that digital technologies, introduced by PropTech, can add to the real estate sector: data integration; decisions informed from data; balance of new and old approaches to problem-solving; change in vision; adaptability of technologies and business models; and new professional profiles. These benefits are obtained when technology enables innovation from cross-pollination of different sectors. This becomes evident through the analysis of NACE activities, which demonstrates that innovation not only depends on interactions between property and technology, but the phenomenon covers a much broader spectrum of activities and industries.

Our exploratory analysis brings up new evidence that not only the real estate sector and property sector are affected by PropTech but the phenomenon covers a much broader spectrum of activities and industries. This paper contributes to the debate on technology innovations and value chain in the real estate and construction sector, while adding a cross-country perspective.

This paper aims to explore how the scientific literature and company reports have addressed inclusive workplace design and strategies to date.

This paper adopts a scoping review to answer the following question: To what extent is inclusion present in workplace design and related strategies? An analysis of 27 scientific papers and 25 corporate social responsibility reports of the highest-ranked companies in the Great Place to Work global ranking disentangles the main aspects related to workplace design and strategies for promoting inclusion.

This paper opens avenues for four macro-categories of diversity (psycho-physical aspects; cultural aspects; socio-economic conditions; and ability, experience and strengths) to support the development of inclusive workplace design and strategy. Besides, multiple spatial scales emerged as material and immaterial elements of the workplace encountering inclusion and diversity.

Nowadays, the workforce is becoming more diverse. Although diversity, equity and inclusion (DE&I) has become key to many organizations, it remains unclear how DE&I principles are applied in workspace design and strategies. This scoping review provides a novel perspective on the topic by integrating scientific knowledge and practice-based approaches which still address this matter independently.

The purpose of this paper is to share the insights gained by a recent research and consultancy work performed by the authors accompanying an organization in workplace change management. The inception of the new ways of working may lead a company to rethink the office space toward downsizing, with the main objectives to shrink occupancy costs and enhance workers’ productivity. The shift to a new office building and a smart working model needs to be well managed and verified ex-post. The application of a post-occupancy study can help fine-tune real and perceived quality with the enhancement of both space and people’s performance.

The experience is presented as a case study. Data have been collected through the triangulation of different methodologies, both quantitative and qualitative. Walk-throughs, observations, questionnaires, interviews and focus groups have been conducted. Interpolation and interpretation of all the information obtained led to a critical synthesis that this paper aims at disclosing.

Inter-disciplinary collaboration between corporate real estate, facilities management and human resources departments, with employees’ involvement, has been fundamental for gaining useful insights.

It is necessary to extend the sample to obtain information at an epidemiological level.

The research can be considered one of the few Italian contributions to the field of post-occupancy studies. Moreover, it can give new indications about the evolution of workplace features in an Italian context.