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The purpose of this paper is to explore library and information service impact on patient care quality.

A large-scale critical incident survey of physicians and residents at 56 library sites serving 118 hospitals in the USA and Canada. Respondents were asked to base their answers on a recent incident in which they had used library resources to search for information related to a specific clinical case.

Of 4,520 respondents, 75 percent said that they definitely or probably handled patient care differently using information obtained through the library. In a multivariate analysis, three summary clinical outcome measures were used as value and impact indicators: first, time saved; second, patient care changes; and third, adverse events avoided. The outcomes were examined in relation to four information access methods: first, asking librarian for assistance; second, performing search in a physical library; third, searching library's web site; or fourth, searching library resources on an institutional intranet. All library access methods had consistently positive relationships with the clinical outcomes, providing evidence that library services have a positive impact on patient care quality.

Electronic collections and services provided by the library and the librarian contribute to patient care quality.

Disciplinary school exclusion has negative consequences in terms of academic achievement, well-being, mental health, and future prospects. Permanent and temporary school exclusions rates in England are much higher than in the rest of the United Kingdom and disproportionately affect students with special needs, from care backgrounds, living in poverty, and from particular ethnic backgrounds. This chapter argues that looking at the issue of school exclusion is another way of looking at issues of inclusion and diversity in schools and that these are central concerns for initial teacher education programs. The chapter illustrates this argument by reporting some of the preliminary findings from the 4-year ESRC funded project The Political Economies of School Exclusion Across the UK (2019–2023) led by the Excluded Lives Research team at the University of Oxford. The main objective of this research has been to develop a home international multidisciplinary understanding of the landscapes of political economies and the experiences and consequences of school exclusion across the United Kingdom.

The purpose of this study was to explore how graduate students demonstrated agency after having oppressive or invalidating experiences based on their socially constructed identities during graduate school and the effects of leveraging agency.

This study used critical constructivist qualitative methods (i.e. interviews and visual methods) to explore how 44 graduate students across an array of disciplines and fields at two public research institutions in the USA demonstrated agency after having oppressive or invalidating experiences targeting one or more of their socially constructed identities.

In response to oppressive or invalidating experiences related to their socially constructed identity, participants engaged in self-advocacy, sought/created support via community, conserved their psychological and emotional energy and constructed space for identity-conscious scholarship and practice. Although participants leveraged their agency, the strategies they used were often geared toward surviving environments that were not designed to affirm their identities or support their success.

This study highlights the need for additional research to complicate educators’ understandings of how graduate students respond to oppressive or invalidating experiences and the nature of bi-directional socialization processes.

The findings of this study reinforce the need to foster equitable and inclusive graduate education experiences where students may use their agency to thrive rather than to survive.

Few studies examine graduate students’ agency during their socialization to their disciplines and fields. This study adds complexity to researchers’ understandings of bi-directional socialization processes in the context of graduate education.

Science is a form of narrative that is regarded as the prime generator of knowledge. What about other forms of narratives such as novels and dramatic films? Claims this question is particularly important in organizational science because its narrative nature is easier to detect than is the case with the physical sciences. Using the metaphor of organizations as texts, contends that narrative fictions, especially films, are valuable sources in the study of organizations. What organizational researchers and film writers do are strikingly similar. For example, they enact rather than discover, test ideas against evidence, generalize, raise testable questions about the social world, and stay focused on the complexity of experience. An analysis of the film Rising Sun illustrates the use of narrative fiction as texts for organizational analysis. Discusses the implications of this approach.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the twenty‐second to be published in Reference Services Review, includes items in English published in 1995. After 21 years, the title of this review of the literature has been changed from “Library Orientation and Instruction” to “Library Instruction and Information Literacy,” to indicate the growing trend of moving to information skills instruction.

Organizations are striving to stay abreast of the transitions occurring from the influx of Millennials into the workforce. Managers are having trouble building relationships with Millennial employees and understanding what motivates them to be effective workers. Trainings focussed on helping managers work with Millennials can increase retention rates for organizations, saving money as well as building loyalty and buy-in to organizational goals and values. Equine assisted learning (EAL) programs are an effective training tool that many organizations are currently using to bridge this gap between older managers and Millennial employees. These programs would all fulfill the requirements Millennials seek in on-the-job soft skills training. The paper aims to discuss these issues.

A literature review was conducted on ongoing research and use of EAL in the field of management training and development.

Current research shows that EAL promotes competency development in leadership, communication, body language awareness, relationship building, and teamwork building.

EAL is an up-and-coming management training trend that is available on a wider basis than ever before. There is a greater evidence-based research base that is continuing to grow as well in this field.

This chapter focuses on the objectives of historical interpretation (particularly teaching objectives outside of the traditional name- and date-driven curriculum), ideas that lead to creating a safe environment for students to be willing to try character portrayal themselves, content typically taught using this strategy, and successfully implemented sample lessons and activities by the authors that effectively utilize and harness the power of historical interpretation. These activities involve intense and intentional skill–based instruction that scaffolds students throughout their coursework, filling the school year with meaningful student-researched and student-produced historical interpretation. The authors discuss their teaching philosophy in relation to history and social studies, explaining why historical interpretation benefits teaching and learning. Through teacher- and student-driven character portrayals, the authors have created vibrant, secure classroom environments where students become responsible for their own learning and enthusiastic about research, writing, and performing. The chapter contains recommendations for coaching students in artifact analysis, performance, historical thinking strategies, storytelling, and creative writing. While they acknowledge that living history is not a “one-size-fits-all” solution to teaching history and social studies, they demonstrate that the unique learning culture that can result, providing student reflections to illustrate that point. The authors include and explain several effective resources that they have developed for student analysis of artifacts/objects, for guiding historical thinking, and for researching and writing. The chapter concludes with suggestions for individual and large group performance activities and advice on how to grade living history projects, keeping learning in mind as a component of holistic grading of creative student products.

This chapter illuminates the impact of providing informal learning experiences for students pursuing Science, Technology, Engineering, and Mathematics (STEM) teaching careers at a time when there is a considerable shortage of qualified teachers in America's urban centers. Preservice STEM teachers were provided with the opportunity to participate in a National Science Foundation (NSF) grant funded Noyce Internship Program prior to serving as counselors and teaching assistants in a STEM camp for underrepresented middle school students. Through the Noyce Internship Institute, participants were introduced to interactive sessions that model promising teaching practices including inquiry-based and project-based learning. This narrative inquiry examines the impact of these experiences on preservice STEM teachers' self-efficacy and highlights outcomes in three areas: increase of preservice teachers' confidence, classroom management, and strengthening their desire to teach STEM.

This paper demonstrates that a message library – the computer‐tailored intervention component that contains all potential versions of tailored content – can be adapted for use in a new setting at reasonable cost and effort. A message library developed for one population was adapted to enable its use with a second population in a different geographic region. Concludes that adapting message libraries for new populations need not be a barrier to disseminating tailored interventions and designing message libraries with dissemination in mind creates tailored interventions that can be adapted for use with different populations.