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Article
Publication date: 8 May 2009

Habib Mahama and Chen Yu Ming

Recent failures and scandals in the banking and financial services industry have served as catalysts for anxiety about operational risk. In particular, the Basel II accord…

3238

Abstract

Purpose

Recent failures and scandals in the banking and financial services industry have served as catalysts for anxiety about operational risk. In particular, the Basel II accord emphasises the need to develop methodologies for assessing and managing this category of risk. However, operational risk is said to be an elusive and problematic concept. This paper aims to examine how certain events in the banking and financial services industry become enframed and constructed as operational risk and how such risk is managed.

Design/methodology/approach

The paper draws on the sociology of risk literature to analyse how an “unauthorised trading” event (and associated losses) that occurred in the currency options trading desk of the National Australia Bank (NAB) was enframed and constructed as operational risk. Data are gathered through metadiscourse analysis of textual materials relating to this event.

Findings

The analysis reveals the social and institutional mechanisms underlying the construction of risk and the contested nature of risk knowledge. In particular, it highlights the significant role of media discourse in articulating risk claims and dominating public discourse about risk. It also highlights the moral character of the concept of risk and how the moralising of risk discourse leads to the creation of particular forms of subjectivities and the operationalisation of certain risk management rationalities in NAB.

Originality/value

The paper will be helpful in improving researchers' and practitioners' understanding of how, in a given field of possibilities, particular events become constructed as operational risk.

Details

Accounting, Auditing & Accountability Journal, vol. 22 no. 4
Type: Research Article
ISSN: 0951-3574

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Article
Publication date: 6 June 2016

Sami Ben Aissa and Mohamed Goaied

The purpose of this paper to study the hotel performance determinants by examining the impact of the internal and the external environment of the hotel on its performance.

2213

Abstract

Purpose

The purpose of this paper to study the hotel performance determinants by examining the impact of the internal and the external environment of the hotel on its performance.

Design/methodology/approach

A bootstrapped truncated regression model is used following the evaluation of efficiency score for hotels using data envelopment analysis (DEA). The effects of the cited variables are discussed to determine the best development strategy for increasing hotel performance.

Findings

This paper has four major contributions. First, the test results confirm that macro-contextual factors, such as international attraction and market competition, have a direct influence on hotel efficiency. Second, hotel efficiency depends on hotel characteristics, such as hotel age, hotel type, management type and the location of the hotel. Third, the tenure of the general manager, education level of the board staff and number of managers influence hotel efficiency. Finally, general tourism wages increase the efficiency score of the corporate hotel performance.

Research limitations/implications

Tourism employment studies require further improvement, and their challenges should be highlighted when countries develop tourism strategies. Moreover, hiring employees with a better educational background appears to be an effective human resource strategy to reduce inefficiency in the hotel sector. Tourism performance and development need a thorough investigation into tourism wages to attract the best students and the best graduates to the tourism sector to bring out the needed number and skills of employees.

Practical implications

The conclusions of this paper are consistent with the literature results. However, it is important to separate market concentration from market competition for whose literature concluded an opposite influence on the hotel performance. The authors explain this contrast by the measure choice.

Social implications

The performance of the hotel depends not only on the physical resources and on the destination characteristics but also on the management characteristics.

Originality/value

This paper is the first to test empirically the influence of destination attractiveness, competition level, hotel size, hotel age, management contract, hotel type, location, advertising, manager’s tenure, tourism education and wages on the hotel performance in Tunisia.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 10 no. 2
Type: Research Article
ISSN: 1750-6182

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Article
Publication date: 6 April 2010

Dimitris Assimakopoulos

This introduction aims to set the scene for this special issue on innovation in Chinese firms.

494

Abstract

Purpose

This introduction aims to set the scene for this special issue on innovation in Chinese firms.

Design/methodology/approach

There is no research design and methodology for data collection and analysis as such.

Findings

This introduction sets the special issue in the context of the European Academy of Management (EURAM) track with the same theme. It also provides an outline for the special issue highlighting the main topics in terms of technology and innovation management in large and small firms in China; as well as lessons drawn from academic institutions involved in provision of management education both at research and taught – MBA‐level degree programs.

Research limitations/implications

This special issue is limited in the number of contributions that they are submitted to the EURAM Conference and track on “innovation in Chinese firms” in 2008 and 2009. The research implications for firm strategy and government policy draw on limited empirical evidence mainly from case studies and interviews with selected experts.

Originality/value

The originality of this special issue is that it brings together empirical findings from a broad range of large state owned companies, small and medium enterprises, and Chinese and foreign universities and business schools interested in management education in China.

Details

Journal of Knowledge-based Innovation in China, vol. 2 no. 1
Type: Research Article
ISSN: 1756-1418

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Article
Publication date: 23 November 2018

Chih-Ming Chen, Yung-Ting Chen and Chen-Yu Liu

An automatic text annotation system (ATAS) that can collect resources from different databases through Linked Data (LD) for automatically annotating ancient texts was developed in…

3000

Abstract

Purpose

An automatic text annotation system (ATAS) that can collect resources from different databases through Linked Data (LD) for automatically annotating ancient texts was developed in this study to support digital humanities research. It allows the humanists referring to resources from diverse databases when interpreting ancient texts as well as provides a friendly text annotation reader for humanists interpreting ancient text through reading. The paper aims to discuss whether the ATAS is helpful to support digital humanities research or not.

Design/methodology/approach

Based on the quasi-experimental design, the ATAS developed in this study and MARKUS semi-ATAS were compared whether the significant differences in the reading effectiveness and technology acceptance for supporting humanists interpreting ancient text of the Ming dynasty’s collections existed or not. Additionally, lag sequential analysis was also used to analyze users’ operation behaviors on the ATAS. A semi-structured in-depth interview was also applied to understand users’ opinions and perception of using the ATAS to interpret ancient texts through reading.

Findings

The experimental results reveal that the ATAS has higher reading effectiveness than MARKUS semi-ATAS, but not reaching the statistically significant difference. The technology acceptance of the ATAS is significantly higher than that of MARKUS semi-ATAS. Particularly, the function comparison of the two systems shows that the ATAS presents more perceived ease of use on the functions of term search, connection to source websites and adding annotation than MARKUS semi-ATAS. Furthermore, the reading interface of ATAS is simple and understandable and is more suitable for reading than MARKUS semi-ATAS. Among all the considered LD sources, Moedict, which is an online Chinese dictionary, was confirmed as the most helpful one.

Research limitations/implications

This study adopted Jieba Chinese parser to perform the word segmentation process based on a parser lexicon for the Chinese ancient texts of the Ming dynasty’s collections. The accuracy of word segmentation to a lexicon-based Chinese parser is limited due to ignoring the grammar and semantics of ancient texts. Moreover, the original parser lexicon used in Jieba Chinese parser only contains the modern words. This will reduce the accuracy of word segmentation for Chinese ancient texts. The two limitations that affect Jieba Chinese parser to correctly perform the word segmentation process for Chinese ancient texts will significantly affect the effectiveness of using ATAS to support digital humanities research. This study thus proposed a practicable scheme by adding new terms into the parser lexicon based on humanists’ self-judgment to improve the accuracy of word segmentation of Jieba Chinese parser.

Practical implications

Although some digital humanities platforms have been successfully developed to support digital humanities research for humanists, most of them have still not provided a friendly digital reading environment to support humanists on interpreting texts. For this reason, this study developed an ATAS that can automatically retrieve LD sources from different databases on the Internet to supply rich annotation information on reading texts to help humanists interpret texts. This study brings digital humanities research to a new ground.

Originality/value

This study proposed a novel ATAS that can automatically annotate useful information on an ancient text to increase the readability of the ancient text based on LD sources from different databases, thus helping humanists obtain a deeper and broader understanding in the ancient text. Currently, there is no this kind of tool developed for humanists to support digital humanities research.

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Article
Publication date: 7 October 2014

Jie Ke

This purpose of this article is to report the second part of a recent interview with Dr Ming-Jer Chen. He shares his values, beliefs and philosophies on life, business and…

144

Abstract

Purpose

This purpose of this article is to report the second part of a recent interview with Dr Ming-Jer Chen. He shares his values, beliefs and philosophies on life, business and scholarship; relates how these philosophies have shaped his approach to teaching, research and service; and outlines his strategies for making important career and professional decisions.

Design/methodology/approach

Interview with Dr Ming-Jer Chen.

Findings

Dr Ming-Jer Chen’s firm belief in the Oneness (精一) is reflected in his constant pursuit of “making the world smaller” by closing divides of various kinds. During his career journey, Dr Chen has applied the philosophy of “keeping a balanced and integrated view” to tackle professional and career challenges and reinforced that with the wisdom of his ambicultural perspective. His East–West background and beliefs shape his engagements with the research and business communities and his expertise includes management education and decision-making, as well as teaching, research and professional services.

Research limitations/implications

Dr Chen’s unique life and career experiences make him a role model for those who intend to pursue a career in management research. His ambicultural insight and balanced and integrated perspective may help junior scholars to deal with challenges in their professional lives.

Originality/value

The interview profiles a thought leader and strategist in management research and education, whose experience and wisdom may enlighten junior scholars along their career paths.

Details

Journal of Chinese Human Resource Management, vol. 5 no. 2
Type: Research Article
ISSN: 2040-8005

Keywords

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Article
Publication date: 14 June 2023

Chun-Ming Chang, Chiahui Yen, Szu-Yu Chou and Wen-Wan Lo

This study aims to investigate the factors driving viewers' purchase intention in live-streaming by incorporating stimuli–organism–response (S–O–R) framework and…

1772

Abstract

Purpose

This study aims to investigate the factors driving viewers' purchase intention in live-streaming by incorporating stimuli–organism–response (S–O–R) framework and extroversion–introversion personality perspectives.

Design/methodology/approach

Data collected from 228 users on live-streaming platforms in Taiwan were used to test the proposed model. The partial least squares method was used to test the measurement and the structural models.

Findings

Product attractiveness and trust in streamer significantly impacts purchase intention. The results also reveal that interactivity, breadth of information and uniqueness of information significantly impact product attractiveness, whereas social presence, breadth of information and uniqueness of information positively affect trust in streamer. Furthermore, streamer attractiveness has a greater effect on the purchase intention of extroverts.

Originality/value

This study investigates how the features of media, message and streamer impact purchase intention through their reactions to live-streaming. This research is also one of the earliest studies to examine the moderating role of extroversion–introversion personality on purchase intention and its antecedents in live-streaming commerce.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 35 no. 12
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 6 November 2017

Chih-Ming Chen and Ming-Yueh Tsay

Collaboratively annotating digital texts allow users to add valued information, share ideas and create knowledge. Most importantly, annotated content can help users obtain a…

1866

Abstract

Purpose

Collaboratively annotating digital texts allow users to add valued information, share ideas and create knowledge. Most importantly, annotated content can help users obtain a deeper and broader understanding of a text compared to digital content without annotations. This work proposes a novel collaborative annotation system (CAS) with four types of multimedia annotations including text annotation, picture annotation, voice annotation and video annotation which can embedded into any HTML Web pages to enable users to collaboratively add and manage annotations on these pages and provide a shared mechanism for discussing shared annotations among multiple users. By applying the CAS in a mashup on static HTML Web pages, this study aims to discuss the applications of CAS in digital curation, crowdsourcing and digital humanities to encourage existing strong relations among them.

Design/methodology/approach

This work adopted asynchronous JavaScript (Ajax) and a model-view-controller framework to implement a CAS with reading annotation tools for knowledge creating, archiving and sharing services, as well as applying the implemented CAS to support digital curation, crowdsourcing and digital humanities. A questionnaire survey method was used to investigate the ideas and satisfaction of visitors who attended a digital curation with CAS support in the item dimensions of the interactivity with displayed products, the attraction and the content absorption effect. Also, to collect qualitative data that may not be revealed by the questionnaire survey, semi-structured interviews were performed at the end of the digital curation exhibition activity. Additionally, the effects of the crowdsourcing and digital humanities with CAS support on collecting and organizing ideas and opinions for historical events and promoting humanity research outcomes were considered as future works because they all need to take a long time to investigate.

Findings

Based on the questionnaire survey, this work found that the digital curation with CAS support revealed the highest rating score in terms of the item dimension of attraction effect. The result shows applying CAS to support digital curation is practicable, novel and interesting to visitors. Additionally, this work also successfully applied the developed CAS to crowdsourcing and digital humanities so that the two research fields may be brought into a new ground.

Originality/value

Based on the CAS, this work developed a novel digital curation approach which has a high degree of satisfaction on attraction effect to visitors, an innovative crowdsourcing platform that combined with a digital archive system to efficiently gather collective intelligence to solve the difficult problems of identifying digital archive contents and a high potential digital humanity research mode that can assist humanities scholars to annotate the texts with distinct interpretation and viewpoints on an ancient map, as well as discuss with other humanities scholars to stimulate discussion on more issues.

Details

The Electronic Library, vol. 35 no. 6
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 3 October 2016

Ming-Jer Chen

The purpose of this paper is to bridge the understanding of apparent dichotomies such as East and West, philosophy and social sciences, and antiquity and modernity, and to…

1578

Abstract

Purpose

The purpose of this paper is to bridge the understanding of apparent dichotomies such as East and West, philosophy and social sciences, and antiquity and modernity, and to continue the vibrant expansion of competitive dynamics study into the realm of East-West theoretical fusion.

Design/methodology/approach

The author looks to classical Chinese philosophy to discover the origins and nature of competitive dynamics. The paper develops the premise that the foundational thrusts of this contemporary Western management topic spring from ancient Eastern conceptions of duality, relativity, and time.

Findings

Research inroads are made along two paths. First, the paper traces the theoretical and philosophical underpinnings of competitive dynamics to Eastern thinking. Then by bridging what have customarily been perceived as fundamentally different paradigms, it reveals, in a new light, empirical findings in this strategy subfield.

Research limitations/implications

Linking Western management science, and specifically the study of competitive dynamics, to classical Eastern philosophy raises new research questions in the areas of international management and management education as well as competitive dynamics. In the latter, the paper suggests opportunities for exploring connections between traditional Chinese concepts and contemporary organizational and competition research issues, including competitive and cooperative relationships at the industry level. Future research may also investigate the fundamental differences and similarities between Eastern and Western philosophies, and their implications for competitive strategies.

Originality/value

From a relatively obscure corner of business academia, competitive dynamics now occupies a distinct place in strategic management research and is a topic of intense interest to scholars in a variety of disciplines. The usual view is that competitive dynamics fits squarely in the spectrum of social sciences, an organically home-grown area of Western study. This paper examines the topic from a distinctly different angle – through the lens of ancient Eastern philosophy – to discern deeper a deeper meaning and wider application.

Details

Cross Cultural & Strategic Management, vol. 23 no. 4
Type: Research Article
ISSN: 2059-5794

Keywords

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Article
Publication date: 6 May 2014

Jie Ke

The purpose of this article is to report the first part of a recent interview with Dr Ming-Jer Chen. He shares his values, beliefs and philosophies on life, business and…

145

Abstract

Purpose

The purpose of this article is to report the first part of a recent interview with Dr Ming-Jer Chen. He shares his values, beliefs and philosophies on life, business and scholarship, how these philosophies have shaped his approach to teaching, research and service and his strategies for making important career and professional decisions.

Design/methodology/approach

This article is based on a recent interview with Dr Ming-Jer Chen.

Findings

Dr Ming-Jer Chen's firm belief in the oneness (Fixed graphic 1) is reflected in his constant pursuit of “making the world smaller” by closing divides of various kinds. During his career journey, Dr Chen has applied the philosophy of “keeping a balanced and integrated view” to tackle professional and career challenges with the wisdom of an ambicultural perspective. Practices influenced by his East–West background include management education and decision-making, as well as teaching, research and professional services.

Research limitations/implications

Dr Chen's unique life and career experiences make him a role model for those who intend to pursue a career in management research. His ambicultural insight and the “balanced and integrated view” he applies may help junior scholars in dealing with challenges in their professional lives.

Originality/value

The interview profiles a thought leader and strategist in management research and education, whose experience and wisdom may enlighten junior scholars along their career paths.

Details

Journal of Chinese Human Resource Management, vol. 5 no. 1
Type: Research Article
ISSN: 2040-8005

Keywords

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Article
Publication date: 4 July 2017

Ming-Huei Chen, Yu-Yu Chang and Yuan-Chieh Chang

Cognition, conflict and cohesion constitute an inseparable body of group dynamics in entrepreneurial teams. There have been few studies of how entrepreneurial team members…

2749

Abstract

Purpose

Cognition, conflict and cohesion constitute an inseparable body of group dynamics in entrepreneurial teams. There have been few studies of how entrepreneurial team members interact with each other to enhance venture performance. The purpose of this paper is to develop and test a model that explains the trinity of cognition, conflict and cohesion in terms of social interaction between entrepreneurial team members.

Design/methodology/approach

Drawing upon the existing literature concerning entrepreneurial teams, the hypothesized model posits that shared cognition influences team cohesion through the mediating effects of intra-team conflicts. The model also postulates that team cohesion is positively associated with new venture performance and entrepreneurial satisfaction. Structural equation modeling is used to test the hypothesized model, using data that were collected from 203 entrepreneurial teams from technology-based companies in Taiwan.

Findings

The results show that shared cognition in entrepreneurial team members maintains team cohesion by restraining conflict and that team cohesion has a positive influence on entrepreneurial members’ satisfaction and new venture profitability.

Practical implications

The leader of a new venture team must endeavor to improve shared cognition between entrepreneurial members. To strengthen shared cognition, the leader can hold formal workshops to build consensus, informal meetings to share views, or use social media to enhance common understanding.

Originality/value

This paper verifies the connections between shared cognition, conflicts and cohesion in entrepreneurial teams in predicting new venture success and highlights the importance of cultivating a shared cognition in an entrepreneurial team to manage conflicts.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 23 no. 6
Type: Research Article
ISSN: 1355-2554

Keywords

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