Xiuping Li and Ye Yang
Coordinating low-carbonization and digitalization is a practical implementation pathway to achieve high-quality economic development. Regions are under great emission reduction…
Abstract
Purpose
Coordinating low-carbonization and digitalization is a practical implementation pathway to achieve high-quality economic development. Regions are under great emission reduction pressure to achieve low-carbon development. However, why and how regional emission reduction pressure influences enterprise digital transformation is lacking in the literature. This study empirically tests the impact of emission reduction pressure on enterprise digital transformation and its mechanism.
Design/methodology/approach
This article takes the data of non-financial listed companies from 2011 to 2020 as a sample. The digital transformation index is measured by entropy value method. The bidirectional fixed effect model was used to test the hypothesis.
Findings
The research results show that emission reduction pressure forces enterprise digital transformation. The mechanism lies in that emission reduction pressure improves digital transformation by promoting enterprise innovation, and digital economy moderates the nexus between emission reduction pressure and digital transformation. Furthermore, the effect of emission reduction pressure on digital transformation is more significant for non-state-owned, mature and high-tech enterprises.
Originality/value
This paper discusses the mediating role of enterprise innovation between carbon emission reduction pressure and enterprise digital transformation, as well as the moderating role of digital economy. The research expands the body of knowledge about dual carbon targets, digitization and technological innovation. The author’s findings help update the impact of regional digital economy development on enterprise digital transformation. It also provides theoretical guidance for the realization of digital transformation by enterprise innovation.
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Kristína Medeková, Kristína Pompurová and Ivana Šimočková
Interest in the Electronic Word-of-Mouth (eWOM) in connection with tourism is constantly growing not only among consumers but also among theoreticians. Therefore, the objective of…
Abstract
Interest in the Electronic Word-of-Mouth (eWOM) in connection with tourism is constantly growing not only among consumers but also among theoreticians. Therefore, the objective of this chapter is to provide an overview of studies that focus on eWOM in the tourism sector using the snowball method. The article is based on a review of the literature of 60 studies that focus not only on consumer behavior in tourism and the impact of eWOM on tourism supply but also on the impact of hotel managers' responses to other consumer behavior and tourism companies. The results of the studies show that eWOM has a significant impact not only on consumer behavior but also on tourism supply. Manager responses can also strongly affect other consumer behavior in decision-making. When eWOM is distributed, consumers are influenced by their emotions, motives, and also by the websites to which they have decided to contribute. The chapter proposes further research areas for different authors.
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Tao Lan, Xiaodong Feng and Zhimin Zeng
This study aims to focus on understanding how the characteristics of the bed and breakfast (B&B) host responses to online reviews impact the subsequent business performance of…
Abstract
Purpose
This study aims to focus on understanding how the characteristics of the bed and breakfast (B&B) host responses to online reviews impact the subsequent business performance of review volume, including volume, timeliness and length of responses.
Design/methodology/approach
The study constructs a theoretical framework to model for the relationships among characteristics of the B&B host responses, heterogeneity of B&B houses and subsequent reviews. The model is then examined by an econometric model using data from Ctrip.com.
Findings
Prompt and lengthy responses to online reviews increase the number of subsequent reviews, and the effects are larger for higher level houses. The main theoretical contribution is to build a model explaining how multiple attributes of the host responses can affect business performance and how these effects are moderated by the class levels of B&B houses, which are empirically tested by real data.
Practical implications
This study highlights managerial implications of host responses for online B&B business practices. For the higher-quality B&B houses, based on price and reviews, lengthy and timely responses are necessary, as tourists expect increased customer service from these hosts.
Originality/value
The research provides insights in understanding the mechanism of B&B host responses on subsequent reviews. To the best of the authors’ knowledge, this is the first study to demonstrate the moderating effect of price and volume of online reviews on responses.
共享民宿房主对在线评论的反应如何影响后续评论:房屋等级的调节效应
摘要 -- 目的
本研究旨着重探讨民宿房主对网上评论的回应特性如何影响评论量的后续经营绩效, 包括回复数量、及时性和回复的长度。
方法 -- 本研究首先构建理论框架, 对民宿房主的在线回应特征、民宿房屋的异质性特征与后续评论之间的关系进行建模。该模型通过一个计量经济学模型对从携程网收集的数据进行了检验.
研究结果 -- 本研究的结果显示, 对在线旅游评论提供及时和冗长的回复, 可能会增加未来的预订数量, 从而增加后续的评论,并且这个影响随着房屋等级的提高而增加。本文的主要理论贡献是建立一个模型来解释房屋主人在线回应的多重属性如何影响他们的经营绩效, 以及这些影响是如何被房屋等级所调节的,并通过真实数据对理论进行了验证。
研究意义 -- 该研究有助于将研究重点从在线评论和口碑转移到管理层的回应效应。我们的研究结果印证了之前的研究关于评论量可以影响口碑信息说服力及其他口碑相关特征(如管理层回应)影响的结论。
管理启示 -- 本研究的结果, 向民宿房主提供了具体的管理启示, 为网上民宿商业管理提供参考。对于价格更高、在线声誉较高的B&B房屋, 应提供更多及时的回应, 因为游客期望得到更友好的客户服务。
原创性 -- 这项研究提供了关于民宿房主在线回应对后续评论量影响机制的探索。并将是首次尝试验证价格和在线评论量对在线回复影响的调节作用。
Entendiendo cómo las respuestas de los dueños de establecimientos de B&B a las opiniones de los turistas en línea promoverán las opiniones subsiguientes: Los efectos moderadores del nivel de clase de los establecimientos de B&B
Resumen
Propósito -- Este estudio se centra en comprender cómo las características de las respuestas de los anfitriones de alojamientos B&B influyen en el rendimiento empresarial de volumen de reseñas; esto incluye el número de respuestas, la puntualidad de la respuesta y la duración de la misma.
Metodología -- En primer lugar, el estudio construye un marco teórico para establecer un modelo de relación entre las características de las respuestas de los anfitriones de alojamientos, heterogéneos de alojamientos B&B y las revisiones posteriores. A continuación, el modelo es examinado por un modelo econométrico a partir de los datos recogidos en ctrip.com.
Resultados -- Se ha demostrado que las respuestas rápidas y extensas a las reseñas en línea pueden aumentar potencialmente el número de reseñas posteriores, y tuvieron un mayor impacto en las viviendas de gran altura. La principal contribución teórica de este trabajo es construir un modelo para explicar cómo los múltiples factores de la respuesta de los anfitriones pueden afectar a su rendimiento empresarial y cómo estos efectos son moderados por las nivel de los alojamientos B&B, través de los datos reales de la prueba empírica.
Implicaciones prácticas -- Proporciona una referencia para la práctica empresarial de los alojamientos B&B en línea, al informar sobre las implicaciones específicas de gestión para los anfitriones de alojamientos B&B. En el caso de las casas de alojamientos B&B de mayor nivel, con precios más altos y más reseñas en línea, se deberían dar más respuestas oportunas, ya que los turistas esperan de los anfitriones un servicio de atención al cliente más amable.
Originalidad -- La investigación permite comprender el mecanismo de las respuestas de los anfitriones de alojamientos B&B en las reseñas posteriores. Sería el primer intento de demostrar el efecto moderador del precio y el volumen de las reseñas en línea sobre el impacto de las respuestas.
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Resul Mercan and Mustafa Sandıkcı
The concept of bleisure is a tourism term that has emerged recently and has become popular. Participation of employees, especially managers and people in business who go on…
Abstract
The concept of bleisure is a tourism term that has emerged recently and has become popular. Participation of employees, especially managers and people in business who go on business trips, in leisure activities during their full-time business trips has revealed the bleisure trend. Although bleisure has emerged as a term in recent years, it has been seen that people combine vacations and business trips in previous years.
Considering the research on bleisure tourism, it is thought that bleisure tourism can be helpful to increase employee productivity. The fact that individuals who go on business trips very often are away from their family or friends can create a social deformation. However, people who go on business trips within the scope of bleisure tourism sometimes can take their close friends or family members with them. This provides extra motivation for bleisure tourists and increases work efficiency. However, it is beneficial to plan bleisure tourism. Excessive entertainment or shopping can lead to distraction, being late for work and being over budget on a business trip. For this reason, bleisure should be planned jointly with tourism agencies and companies.
Bleisure tourism will benefit business travellers, travel companies, hotels, restaurants, other tourism businesses and local people. For this reason, it is necessary to focus on studies related to bleisure tourism, a new tourism trend.
Pengkun Wu, Liuan Wang, Jiuan Jiang and Li Yu
This study aims to investigate the impact of physician efforts in online reviews on outpatient appointments, while also examining the moderating effect of physician title.
Abstract
Purpose
This study aims to investigate the impact of physician efforts in online reviews on outpatient appointments, while also examining the moderating effect of physician title.
Design/methodology/approach
This study employs the heuristic-systematic model (HSM) to analyze the impact of physician efforts on outpatient appointments. Subsequently, a fixed effect model is employed to examine the research model using an 89-week panel dataset (from April 16, 2018 to December 29, 2019) comprising appointment and online review information pertaining to 8,157 physicians from a prominent online health community in China.
Findings
The findings suggest that physicians with lower professional titles exhibit a significantly higher inclination to enhance heuristic information (e.g. attracting helpful votes) compared to those with higher professional title. All physicians can enhance their outpatient appointments by dedicating efforts towards improving systematic review information, but physician title would weaken the relationship. Moreover, the effect of increasing review volume is considerably more substantial than that of increasing review length, which also surpasses the influence of providing managerial response.
Originality/value
Unlike previous studies that primarily focus on patients’ perspectives, this paper represents one of the pioneering effects to examine physicians’ engagement in online reviews.
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Luis Lisandro Lopez Taborda, Heriberto Maury and Jovanny Pacheco
There are many investigations in design methodologies, but there are also divergences and convergences as there are so many points of view. This study aims to evaluate to…
Abstract
Purpose
There are many investigations in design methodologies, but there are also divergences and convergences as there are so many points of view. This study aims to evaluate to corroborate and deepen other researchers’ findings, dissipate divergences and provide directing to future work on the subject from a methodological and convergent perspective.
Design/methodology/approach
This study analyzes the previous reviews (about 15 reviews) and based on the consensus and the classifications provided by these authors, a significant sample of research is analyzed in the design for additive manufacturing (DFAM) theme (approximately 80 articles until June of 2017 and approximately 280–300 articles until February of 2019) through descriptive statistics, to corroborate and deepen the findings of other researchers.
Findings
Throughout this work, this paper found statistics indicating that the main areas studied are: multiple objective optimizations, execution of the design, general DFAM and DFAM for functional performance. Among the main conclusions: there is a lack of innovation in the products developed with the methodologies, there is a lack of exhaustivity in the methodologies, there are few efforts to include environmental aspects in the methodologies, many of the methods include economic and cost evaluation, but are not very explicit and broad (sustainability evaluation), it is necessary to consider a greater variety of functions, among other conclusions
Originality/value
The novelty in this study is the methodology. It is very objective, comprehensive and quantitative. The starting point is not the case studies nor the qualitative criteria, but the figures and quantities of methodologies. The main contribution of this review article is to guide future work on the subject from a methodological and convergent perspective and this article provides a broad database with articles containing information on many issues to make decisions: design methodology; optimization; processes, selection of parts and materials; cost and product management; mechanical, electrical and thermal properties; health and environmental impact, etc.
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Tianyun Shi, Zhoulong Wang, Jia You, Pengyue Guo, Lili Jiang, Huijin Fu and Xu Gao
The safety of high-speed rail operation environments is an important guarantee for the safe operation of high-speed rail. The operating environment of the high-speed rail is…
Abstract
Purpose
The safety of high-speed rail operation environments is an important guarantee for the safe operation of high-speed rail. The operating environment of the high-speed rail is complex, and the main factors affecting the safety of high-speed rail operating environment include meteorological disasters, perimeter intrusion and external environmental hazards. The purpose of the paper is to elaborate on the current research status and team research progress on the perception of safety situation in high-speed rail operation environment and to propose directions for further research in the future.
Design/methodology/approach
In terms of the mechanism and spatio-temporal evolution law of the main influencing factors on the safety of high-speed rail operation environments, the research status is elaborated, and the latest research progress and achievements of the team are introduced. This paper elaborates on the research status and introduces the latest research progress and achievements of the team in terms of meteorological, perimeter and external environmental situation perception methods for high-speed rail operation.
Findings
Based on the technical route of “situational awareness evaluation warning active control,” a technical system for monitoring the safety of high-speed train operation environments has been formed. Relevant theoretical and technical research and application have been carried out around the impact of meteorological disasters, perimeter intrusion and the external environment on high-speed rail safety. These works strongly support the improvement of China’s railway environmental safety guarantee technology.
Originality/value
With the operation of CR450 high-speed trains with a speed of 400 km per hour and the application of high-speed train autonomous driving technology in the future, new and higher requirements have been put forward for the safety of high-speed rail operation environments. The following five aspects of work are urgently needed: (1) Research the single factor disaster mechanism of wind, rain, snow, lightning, etc. for high-speed railways with a speed of 400 kms per hour, and based on this, study the evolution characteristics of multiple safety factors and the correlation between the high-speed driving safety environment, revealing the coupling disaster mechanism of multiple influencing factors; (2) Research covers multi-source data fusion methods and associated features such as disaster monitoring data, meteorological information, route characteristics and terrain and landforms, studying the spatio-temporal evolution laws of meteorological disasters, perimeter intrusions and external environmental hazards; (3) In terms of meteorological disaster situation awareness, research high-precision prediction methods for meteorological information time series along high-speed rail lines and study the realization of small-scale real-time dynamic and accurate prediction of meteorological disasters along high-speed rail lines; (4) In terms of perimeter intrusion, research a multi-modal fusion perception method for typical scenarios of high-speed rail operation in all time, all weather and all coverage and combine artificial intelligence technology to achieve comprehensive and accurate perception of perimeter security risks along the high-speed rail line and (5) In terms of external environment, based on the existing general network framework for change detection, we will carry out research on change detection and algorithms in the surrounding environment of high-speed rail.
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Bingfei Gu, Pinying Gu and Guolian Liu
The purpose of this paper is to focus on how to automatically generate the individualized patterns for women’s suits based on the 3D body point-cloud images.
Abstract
Purpose
The purpose of this paper is to focus on how to automatically generate the individualized patterns for women’s suits based on the 3D body point-cloud images.
Design/methodology/approach
With the software Imageware, the point-cloud data of the female body were measured according to the female body feature to obtain the heights, widths, depths and girths at various landmarks. Then the relationship between the height of each landmark and the body height was analyzed to build the height calculation rules by software SPSS, and the prediction models of body girths were established from the body widths and depths using regression analysis for pattern generation.
Findings
The pattern generation rules were built with the relationships between a human body and the garment patterns using the graphic flattening method. Based on the above rules, the final patterns were drafted automatically by using these dimensions to fit the subjects. The try-on experiment also showed that the individualized suits could fit the subjects’ body well at some feature landmarks.
Originality/value
In order to realize tailor-made and meet the consumers’ demands for individualized clothes, the development of garment CAD system has become inevitable in the garment industry. This paper could provide the foundation for automatic pattern generation, and technical support for tailor-made.
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Huang Gui, Fu Chunguang, Chen Jingli and Pan Minting
This case is suitable for undergraduates, MBA students and students from business administration departments in the teaching of human resources management and performance…
Abstract
Study level/applicability
This case is suitable for undergraduates, MBA students and students from business administration departments in the teaching of human resources management and performance management.
Case overview
Luodian Electric Power Construction Corporation Group (LEPCC Group) is a state owned enterprise transformed from a construction unit of Luopu Power Supply Bureau (LPSB), a governmental organization in charge of all the electricity supply in Luopu City. The general manager of LEPCC, Gu Ming tried to set up a modern market-oriented management system for LEPCC. Unfortunately the problems that had accumulated in the past two decades during which LEPCC was a governmental organization made his reforms very difficult. The first headache for Gu Ming was the performance appraisal reform in LEPCC. The existing performance appraisal system seemed to have at least three problems in practice: unclear appraisal objectives, an improper assessment system, a different appraisal standard for similar positions. What should Gu Ming do to build a proper performance appraisal system to help the fast-growing LEPCC Group to make LEPCC a competitive market-oriented player?
Expected learning outcomes
The first objective of this case is to enable students to understand that the issues of working performance are issues of people first, rather than issues of the management system. If the management focuses on the system instead of on the staff of the company to design the performance management system, the system will be fruitless and inefficient. The second objective is to cultivate students' capability to apply the basic theories of human resource management and the knowledge of performance appraisal in case analysis and practical management. This case, seemingly about performance appraisal, is in fact about the organizational structure and processes of the organization. Reform should start with organizational analysis, job analysis and job descriptions. Only when all these have been done correctly, can the performance management system be designed more reasonably, scientifically and efficiently.
Supplementary materials
Teaching notes are available; please consult your librarian for access.
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Haichao Cui, Qiang Gao, Xiaolan Li and Huajiang Ouyang
This paper aims to propose an efficient and accurate method to analyse the transient heat conduction in a periodic structure with moving heat sources.
Abstract
Purpose
This paper aims to propose an efficient and accurate method to analyse the transient heat conduction in a periodic structure with moving heat sources.
Design/methodology/approach
The moving heat source is modelled as a localised Gaussian distribution in space. Based on the spatial distribution, the physical feature of transient heat conduction and the periodic property of structure, a special feature of temperature responses caused by the moving heat source is illustrated. Then, combined with the superposition principle of linear system, within a small time-step, computation of results corresponding to the whole structure excited by the Gaussian heat source is transformed into that of some small-scale structures. Lastly, the precise integration method (PIM) is used to solve the temperature responses of each small-scale structure efficiently and accurately.
Findings
Within a reasonable time-step, the heat source applied on a unit cell can only cause the temperature responses of a limited number of adjacent unit cells. According to the above feature and the periodic property of a structure, the contributions caused by the moving heat source for the most of time-steps are repeatable, and the temperature responses of the entire periodic structure can be obtained by some small-scale structures.
Originality/value
A novel numerical method is proposed for analysing moving heat source problems, and the numerical examples demonstrate that the proposed method is much more efficient than the traditional methods, even for larger-scale problems and multiple moving heat source problems.