Search results

1 – 10 of over 9000
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Book part
Publication date: 7 October 2015

Azizah Ahmad

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive…

Abstract

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

Details

Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78441-764-2

Keywords

Access Restricted. View access options
Article
Publication date: 21 March 2019

Shan-Huei Wang, Chung-Jen Chen, Andy Ruey-Shan Guo and Ya-Hui Lin

The purpose of this paper is to examine the relationships among choice of industry diversification, capabilities and business group performance, as well as to point out the…

1523

Abstract

Purpose

The purpose of this paper is to examine the relationships among choice of industry diversification, capabilities and business group performance, as well as to point out the potential concern about endogenous role of industry diversification.

Design/methodology/approach

Using data from the top 100 business groups in Taiwan from TEJ database. This study uses Heckman’s two-step estimation procedure and contingency model to achieve unbiased results and examine our hypotheses.

Findings

The results of this study find that if business groups’ marketing or operational capabilities are strong they should adopt a high level of diversification strategy and if business groups’ R&D capability is strong they should adopt a low level one. The results of this study also show that the endogenous problem of industry diversification exists, and needs to be considered. Moreover, our finding confirms the importance of capability–strategy fit, which, in turn, can achieve better performance.

Practical implications

On average, high industry diversification groups perform better than low industry diversification groups after controlling for endogeneity issues. Business groups can achieve better performance if their strategy choices match the capabilities they encounter. Managers should pay attention to strategy-capability fit issues. Specifically, they should review their organizational capabilities as well as check their strategies within firms.

Originality/value

This study is one of the first that attempts to explore the endogenous role of diversification strategy choices, and empirical examine strategy-capability fit on business group performance.

Details

Management Decision, vol. 58 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Access Restricted. View access options
Article
Publication date: 6 March 2017

Chung-Ho Chen and Chao-Yu Chou

The quality level setting problem determines the optimal process mean, standard deviation and specification limits of product/process characteristic to minimize the expected total…

222

Abstract

Purpose

The quality level setting problem determines the optimal process mean, standard deviation and specification limits of product/process characteristic to minimize the expected total cost associated with products. Traditionally, it is assumed that the product/process characteristic is normally distributed. However, this may not be true. This paper aims to explore the quality level setting problem when the probability distribution of the process characteristic deviates from normality.

Design/methodology/approach

Burr developed a density function that can represent a wide range of normal and non-normal distributions. This can be applied to investigate the effect of non-normality on the studies of statistical quality control, for example, designs of control charts and sampling plans. The quality level setting problem is examined by introducing Burr’s density function as the underlying probability distribution of product/process characteristic such that the effect of non-normality to the determination of optimal process mean, standard deviation and specification limits of product/process characteristic can be studied. The expected total cost associated with products includes the quality loss of conforming products, the rework cost of non-conforming products and the scrap cost of non-conforming products.

Findings

Numerical results show that the expected total cost associated with products is significantly influenced by the parameter of Burr’s density function, the target value of product/process characteristic, quality loss coefficient, unit rework cost and unit scrap cost.

Research limitations/implications

The major assumption of the proposed model is that the lower specification limit must be positive for practical applications, which definitely affects the space of feasible solution for the different combinations of process mean and standard deviation.

Social implications

The proposed model can provide industry/business application for promoting the product/service quality assurance for the customer.

Originality/value

The authors adopt the Burr distribution to determine the optimum process mean, standard deviation and specification limits under non-normality. To the best of their knowledge, this is a new method for determining the optimum process and product policy, and it can be widely applied.

Details

Engineering Computations, vol. 34 no. 1
Type: Research Article
ISSN: 0264-4401

Keywords

Access Restricted. View access options
Article
Publication date: 29 June 2018

Yu-Hsien Lin and Hsin-Chung Chen

The purpose of this study is to examine the influences of green entrepreneurial orientation (GEO) and green relationship quality (GRQ) on green service innovation (GSI).

1121

Abstract

Purpose

The purpose of this study is to examine the influences of green entrepreneurial orientation (GEO) and green relationship quality (GRQ) on green service innovation (GSI).

Design/methodology/approach

The authors mailed 1,898 questionnaires to the sampled companies. Ultimately, 207 companies participated in the authors’ study. This resulted in a valid sample of 542 hotel managers.

Findings

The research results indicate that GEO improves GRQ and GSI. Furthermore, GRQ positively affects GSI and mediates the relationship between GEO and GSI.

Research limitations/implications

The authors’ study enhances the quality of nature and highlights the mediation role of GRQ.

Practical implications

Firms can create and establish GRQ to enhance their GSI.

Social implications

The authors’ study shows that environmentally friendly firms can enhance natural locations and conditions of natural resources.

Originality/value

This study aims to develop a context-specific model of GEO for hospitality managers.

研究目的

本论文旨在研究绿色创业倾向和绿色关系质量对于绿色服务创新的影响。

研究设计/方法/途径

本论文采用邮寄问卷采样形式, 向采样公司共寄出1898份问卷。最终, 207家公司参与本研究项目。有效样本数量为542份来自酒店经理人的问卷。

研究结果

绿色创业倾向对于绿色关系质量和绿色服务创新有着促进作用。此外, 绿色关系质量积极地影响绿色服务创新, 并且对于绿色创业倾向和绿色服务创新有着中间变量的作用。

研究理论限制/意义

本论文对提高自然质量有着促进作用, 并且着重说明了绿色关系质量的中间调解作用。

研究实践意义

公司能够通过创造和建立绿色关系质量的手段来提高他们的绿色服务创新。

研究原创性/价值

本论文以特定背景为基础, 建立了一个针对酒店经理人的绿色创业倾向的模型.

Details

Journal of Hospitality and Tourism Technology, vol. 9 no. 2
Type: Research Article
ISSN: 1757-9880

Keywords

Access Restricted. View access options
Article
Publication date: 3 March 2020

Jung-Chieh Lee and Chung-Yang Chen

Software process tailoring (SPT) is a knowledge- and learning-intensive activity in which a software project team customizes its software development processes to accommodate…

682

Abstract

Purpose

Software process tailoring (SPT) is a knowledge- and learning-intensive activity in which a software project team customizes its software development processes to accommodate project particularities. Because SPT critically influences how a project is conducted, SPT performance should be investigated, but the extant literature lacks investigations into how team knowledge mechanisms and team environments contribute to SPT performance. To fill this gap, this study looks into a team's absorptive capacity (AC) and combines a transactive memory system (TMS) and team climate inventory (TCI) to develop a theoretical research model to facilitate the understanding of SPT performance.

Design/methodology/approach

This paper is a conceptual study that uses the propositional methodology with a focused review of existing literature pertaining to SPT, AC, TMS and TCI to develop a theoretical model to foster SPT performance. Because this study is conceptually established, further empirical research and studies are also suggested.

Findings

The proposed model provides guidance for firms conducting SPT. It also contributes to future research aiming to empirically understand the mechanisms behind the identified team-based knowledge and environmental enablers in the dynamic team learning process that lead to superior SPT performance.

Originality/value

The proposed model provides a fresh look at the dynamic capabilities theory in SPT and innovatively identifies a team's dynamic learning process to show how a team can conduct effective SPT through AC and facilitated by TMS. Environmental climates characterized by vision, participative safety, task orientation and support for innovation act as positive moderators in promoting the team dynamic learning process.

Details

Journal of Enterprise Information Management, vol. 33 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Access Restricted. View access options
Article
Publication date: 15 September 2021

Jung-Chieh Lee and Chung-Yang Chen

Software process tailoring (SPT) plays a critical role in contemporary software development. Because SPT determines how a software project proceeds, its effectiveness should be…

389

Abstract

Purpose

Software process tailoring (SPT) plays a critical role in contemporary software development. Because SPT determines how a software project proceeds, its effectiveness should be investigated. Specifically, SPT is a collaborative yet highly conflictual process, and the existing literature has paid little or no attention to how team members coordinate and to how power distance (PD) influences coordination under this conflictual situation for the purpose of fostering SPT effectiveness.

Design/methodology/approach

A propositional research method is utilized by reviewing the extant literature regarding SPT, team coordination and PD. Accordingly, several propositions are developed to theorize the contributive and moderating effects of team coordinative capabilities and PD on SPT effectiveness.

Findings

This study advances the understanding of the underlying mechanisms of the four distinct coordination capabilities in performing SPT, which will help software firms comprehend the moderating effects of PD on the relationships among coordinative capabilities and SPT effectiveness.

Originality/value

This study extends coordination theory and reveals four coordination capabilities that nurture SPT effectiveness. Moreover, this study demonstrates how power plays a role in the coordination of a team through the collaborative yet divergent SPT decision process to yield an integrative tailoring solution. In particular, we take a fresh viewpoint of PD considering the member-member relationship in exploring its moderating effects in the SPT context.

Details

Information Technology & People, vol. 35 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Access Restricted. View access options
Article
Publication date: 13 February 2017

Kristine Velasquez Tuliao and Chung-wen Chen

The purpose of this paper is to investigate the cross-cultural impact of CEO-Chair’s gender to the likelihood of CEO duality firm’s bribery.

1755

Abstract

Purpose

The purpose of this paper is to investigate the cross-cultural impact of CEO-Chair’s gender to the likelihood of CEO duality firm’s bribery.

Design/methodology/approach

Hierarchical linear modeling was used to analyze data of 5,837 CEO duality firms from 21 countries.

Findings

Firms with male CEO-Chairs were found to have higher propensity to bribe than their female counterparts. Moreover, cultural values of institutional collectivism and performance orientation strengthened gender’s impact to bribery. In contrast, future orientation weakened the gender-bribery relationship, as opposed to the proposed effect.

Practical implications

Key findings of this study can be utilized to increase awareness and widen perspective on the roles of CEO-Chair’s gender and national culture on bribery. These can also be useful in the selection of CEO-Chair, design of educational programs on ethics as well as government and non-governments’ programs and policies to minimize incidents of bribery.

Originality/value

There are no existing studies on CEO duality firm’s bribery which performed cross-cultural analysis on the impact of CEO-Chair’s gender, making the study a novel contribution to business ethics, organizational structure, corporate governance, management decision, transparency, and accountability.

Details

Management Decision, vol. 55 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Access Restricted. View access options
Article
Publication date: 4 May 2018

Chen Hua Chung

The purpose of this paper is to present an integrated philosophical foundation for Kaizen.

1309

Abstract

Purpose

The purpose of this paper is to present an integrated philosophical foundation for Kaizen.

Design/methodology/approach

The study is based on triangulation (and integration) of six philosophies: the Traditional Values, the Process-Oriented Philosophy, Edification, Completeness, Improving Perfection and True-Mindfulness. In addition, the Power of One integrates these philosophies into one solid foundation for Kaizen.

Findings

A framework, called The Kaizen Wheel, is created to represent the integrated philosophical foundation for Kaizen. It shows the big picture and the close knit of the six philosophies for facilitating Kaizen. It also suggests that Kaizen can serve as a new philosophical paradigm for the unification of action and knowledge.

Research limitations/implications

Although empirical contents are implicitly embedded in each of the six philosophies, the paper’s main contribution is to provide a conceptual framework for the integration of Kaizen philosophies. Since this is a conceptual paper, further research and more empirical studies will help facilitate the understanding and practices of Kaizen.

Practical implications

The Kaizen Wheel provides a big picture of the Kaizen philosophies. It is a useful mechanism for practitioners to review their own values so as to provide guidelines for not only their thoughts and behaviors regarding Kaizen activities, but also the design and implementation of Kaizen programs.

Originality/value

This is an original paper. It provides a valuable conceptual framework for providing an integrated foundation for Kaizen research and practice.

Available. Content available
Article
Publication date: 7 August 2009

Ming-Huei Chen and Chung-Jen Chen

564

Abstract

Details

International Journal of Entrepreneurial Behavior & Research, vol. 15 no. 5
Type: Research Article
ISSN: 1355-2554

Access Restricted. View access options
Article
Publication date: 7 August 2009

Ming‐Huei Chen and Yan‐Jun Yang

Opportunity identification is a driving force in the entrepreneurial process, which is particularly dependent on entrepreneurs' creativity to recognize potential or hidden…

2353

Abstract

Purpose

Opportunity identification is a driving force in the entrepreneurial process, which is particularly dependent on entrepreneurs' creativity to recognize potential or hidden entrepreneurial opportunities. Therefore, the purpose of this paper is to use opportunity recognition and entrepreneurial creativity to cluster typologies of new ventures and to explore their differences on the performance of new ventures.

Design/methodology/approach

In total, 300 new ventures are studied from government‐funded incubators in Taiwan including 54 university incubators, six government incubators, and five non‐profit incubators with a 46 percent response rate. The studied new ventures have been established less than ten years and are not yet IPO. One entrepreneurial member from each new venture is selected to represent his or her company to respond to the questionnaire.

Findings

Results of cluster analysis, using the dimensions of opportunity recognition and entrepreneurial creativity, reveal four types of new ventures: “passive”, “creativity‐driven”, “opportunity‐driven”, and “proactive”. Results also indicate that the “proactive” new ventures show better performance in entrepreneurial satisfaction and innovative capability.

Practical implications

The new venture typologies have the potential to serve as a benchmark for practitioners as well as a guide for policy‐makers with regard to the varying nature of opportunities and creativity needs by different types of firms. Moreover, the performance of different types of new ventures contributes to the theoretical development regarding entrepreneurial processes of opportunity recognition and entrepreneurial creativity, especially as relevant for new ventures and entrepreneurs with varying characteristics.

Originality/value

The typologies of new ventures have received much less attention in the entrepreneurship literature than in other management fields.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 15 no. 5
Type: Research Article
ISSN: 1355-2554

Keywords

1 – 10 of over 9000
Per page
102050