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Article
Publication date: 1 March 2006

Jeff Hoi Yan Yeung, Willem Selen, Chee‐Chuong Sum and Baofeng Huo

Aims to investigates the relationship of strategic choices of pure cost‐, pure differentiation‐, or a combination‐strategy on a composite measure of financial performance for…

5408

Abstract

Purpose

Aims to investigates the relationship of strategic choices of pure cost‐, pure differentiation‐, or a combination‐strategy on a composite measure of financial performance for third‐party logistics (3PL) providers in Hong Kong. In addition, it seeks to identify the importance of operations priorities underlying the respective adopted strategy, as well as the importance given to future competitive challenges for each strategy.

Design/methodology/approach

Uses cluster analysis, ANOVA.

Findings

Logistics service providers classified to follow different strategies report different financial performance, with companies adhering to the combined strategy of cost and differentiation performing best, followed by pure differentiation companies, which in turn outperform pure cost‐, commodity driven‐companies.

Research limitations/implications

Future research may be widened to include customer, and not solely competitor, perceptions. Further studies could elaborate on technology adoption, information sharing, strategy formulation, operations practices, and benchmarking. Other studies could focus on the differences between high and low performers in terms of business performance, and the processes that enable low performers to become high performers; as well as comparing logistics strategies and practices between different countries.

Practical implications

Third‐party logistics providers, solely competing on cost and offering basic services only, need to differentiate to gain improved financial performance. Logistics companies can improve along multiple operational dimensions to achieve competitive advantage in the marketplace. Research identifies operational areas to be emphasized to drive strategy according to strategic orientation, as well as generic factors that will drive future logistics management in Hong Kong.

Originality/value

Linking perceived financial performance to strategic choices of pure cost‐, pure differentiation‐, or a combination‐strategy for 3PL providers in Hong Kong.

Details

International Journal of Physical Distribution & Logistics Management, vol. 36 no. 3
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 1 November 1999

Chee‐Chuong Sum and Chew‐Been Teo

As organizations globalize to reach new markets and achieve higher production and sourcing efficiencies, logistics will play an increasingly important role in moving materials and…

3173

Abstract

As organizations globalize to reach new markets and achieve higher production and sourcing efficiencies, logistics will play an increasingly important role in moving materials and products throughout the organizations’ supply chains. For many companies, third party logistics providers (or logistics providers) represent a viable and effective alternative to fulfilling their own logistics requirements. Amidst growing competition, the logistics providers must strategize to determine how they want to position their logistics services in terms of cost, quality, features, and value‐added to their customers. This research represents the first study that examines the different strategic postures of logistics providers using Porter’s competitive framework and analyzes the business performance, technologies, operations objectives, and future plans of each strategic type. The differences among the strategic types generate new managerial insights and implications for logistics managers and executives.

Details

International Journal of Physical Distribution & Logistics Management, vol. 29 no. 9
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 1 September 2001

Chee‐Chuong Sum, Chew‐Been Teo and Kwan‐Kee Ng

In today’s highly competitive environment, many companies are going global to acquire market share and take advantage of higher production and sourcing efficiencies. A key…

9030

Abstract

In today’s highly competitive environment, many companies are going global to acquire market share and take advantage of higher production and sourcing efficiencies. A key determinant of business performance is the role of the logistics function in ensuring the smooth flow of materials, products and information throughout the company’s supply chains. To compete effectively, companies must recognize the strategic importance of the logistics function. The strategic management of logistics and supply chain practices of companies in Singapore is examined. A framework is proposed to classify companies according to the extent that logistics is used as a competitive weapon. The practices and characteristics of the various strategic groups are then examined and analyzed. The best practices of companies with strategic logistics are also identified. The use of information technology (IT) and the factors that will shape the logistics industry in the future are also explored. Being one of the first major studies on the Singapore logistics industry, generates new insights and information for logistics managers and businessmen interested in the Singapore logistics landscape.

Details

International Journal of Operations & Production Management, vol. 21 no. 9
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 March 2004

Chee‐Chuong Sum, Lynn Shih‐Ju Kow and Cheng‐Sheng Chen

Small and medium enterprises (SMEs) are recognized as playing a pivotal role in the economic growth and technological progress of many countries, yet there is a dearth of research…

4131

Abstract

Small and medium enterprises (SMEs) are recognized as playing a pivotal role in the economic growth and technological progress of many countries, yet there is a dearth of research that examines the operational performance and strategies of these smaller enterprises, especially in the Asian context. Of particular interest is the operational posture in terms of the key operations priorities adopted by successful SMEs in carving out their own competitive niches. This study is the first to develop a taxonomy of operations strategies based on the operational performance of high performing SMEs in Singapore. As Singapore is one of the most competitive countries in the world and a highly successful newly industrializing nation in Asia, the use of Singapore data provides benchmarking and best practice information for international business communities and newly industrializing countries. Three strategic clusters were identified. Analysis showed significant differences in the operational posture, financial performance and the kinds of improvement programs undertaken by the three strategic clusters. The strategic role of operations in terms of its contribution to corporate strategic formulation and financial profitability was also investigated. Managerial implications of our findings are presented.

Details

International Journal of Operations & Production Management, vol. 24 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 February 2000

Huu‐Phuong Ta, Hwee‐Ling Choo and Chee‐Chuong Sum

In recent years, many foreign firms have flocked to China (People’s Republic of China) to take advantage of the opportunities in the large market. However, some of these firms…

8004

Abstract

In recent years, many foreign firms have flocked to China (People’s Republic of China) to take advantage of the opportunities in the large market. However, some of these firms have faced logistical problems in transporting and distributing their goods in China. Identifies the transportation problems faced by foreign firms operating in China and examines the possible actions and factors for minimizing such problems. The objectives of this study are achieved through a survey of Singapore‐based manufacturing firms that have operations in China. The survey results show that some transportation problems were more serious than others. The type of transport mode and ownership of the transport services used can affect the degree of satisfaction for the transportation of goods in China. Also identifies the actions taken by the firms that were most effective in alleviating the transportation problems. The government can play an important role in improving the logistical environment.

Details

International Journal of Physical Distribution & Logistics Management, vol. 30 no. 1
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 22 May 2009

Yinan Qi, Chee‐Chuong Sum and Xiande Zhao

The purpose of this paper is to examine the simultaneous effects of two process variables: functional involvement in strategy formulation, and manufacturing improvement programs…

1489

Abstract

Purpose

The purpose of this paper is to examine the simultaneous effects of two process variables: functional involvement in strategy formulation, and manufacturing improvement programs, on manufacturing performance and financial performance of manufacturing firms in China.

Design/methodology/approach

Rigorous empirical research methods are used to ensure proper data collection process, and reliability and validity of constructs. Structural equation modeling is used to examine the relationships between functional involvement, improvement programs, manufacturing performance and financial performance.

Findings

It was found that involvement of marketing, finance and operations in strategy formulation have an effect on cost and quality whereas the involvement of emerging functions such as human resources, public relations, research and development and information technology have an effect on all aspects of manufacturing performance.

Originality/value

Studies of manufacturing strategy have primarily focused on choices and plans that denote strategic intent, rather than on the process of formulating and realizing strategy. Typical studies have used data from developed countries, such as Europe and North America. Insufficient attention has been paid to the process variables of manufacturing strategy and their effects on manufacturing performance. The study addresses these gaps in the literature using data collected from Chinese firms.

Details

International Journal of Operations & Production Management, vol. 29 no. 6
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 23 May 2023

Hau Thi Kim Do

This paper aims to identify predictors that affect business student perceptions on ethical decision-making. This paper also investigates how those predictors impact the…

Abstract

Purpose

This paper aims to identify predictors that affect business student perceptions on ethical decision-making. This paper also investigates how those predictors impact the decision-making related to ethical matters among Vietnamese business students.

Design/methodology/approach

A survey was conducted to collect data for testing the hypotheses. Questionnaires were administered to 500 Vietnamese business students from four public and private universities. The independent t-test was applied to the usable sample to analyze and derive relationships.

Findings

The empirical results showed that idealism and relativism significantly predict the perception of ethical decision-making. Idealism and relativism were found to influence high ethical decision-making significantly.

Originality/value

The study contributes to the literature on ethical decision-making in a transitional economy. New findings and insights from the research serve as a foundation for future research with ethics and decision-making topics. The results offer some insights to business schools in improving their ethical teaching courses and to businesses in their recruitment.

Details

Journal of International Education in Business, vol. 16 no. 3
Type: Research Article
ISSN: 2046-469X

Keywords

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