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Article
Publication date: 10 August 2015

Charlotte Tetley and Jerome Carson

– The purpose of this paper is to provide a profile of Charlotte Tetley.

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Abstract

Purpose

The purpose of this paper is to provide a profile of Charlotte Tetley.

Design/methodology/approach

Charlotte provides a short biographical account and is then interviewed by Jerome. In the biography Charlotte talks about her long battle with mental health problems and treatments that did not help.

Findings

Charlotte’s mental health problems started at the age of 12 and eased when she left home at 17. It was in her final year at university that her problems returned.

Research limitations/implications

Charlotte’s story is one of not just surviving long term mental health problems, but of coping with adversity and becoming a stronger person. It is one of thousands of remarkable survivor accounts.

Practical implications

The story of the involvement of local police officers in Charlotte’s admission to hospital, is once more a sad indictment of the brutality handed out to many sufferers in acute mental distress.

Social implications

Considering her background, 12 different schools, two exclusions, childhood mental health problems, Charlotte’s story shows the triumph of the human mind against social disadvantage. She is “somebody who conquered the storm”.

Originality/value

Charlotte was helped by her indomitable spirit, by her mother, a therapist and a friend who stood by her. She tells us she can never be the same person she was before her mental health problems, but she has grown and in the process became a stronger person.

Details

Mental Health and Social Inclusion, vol. 19 no. 3
Type: Research Article
ISSN: 2042-8308

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Article
Publication date: 2 February 2021

Robert Hurst and Jerome Carson

The purpose of this paper is to review the 20 remarkable lives of student accounts published in this journal. These recovery narratives (RNs) are examined first in terms of…

260

Abstract

Purpose

The purpose of this paper is to review the 20 remarkable lives of student accounts published in this journal. These recovery narratives (RNs) are examined first in terms of whether they meet the five elements of the connectedness, hope, identity, meaning and empowerment (CHIME) model of recovery and then in terms of what makes each account remarkable.

Design/methodology/approach

Two Excel spreadsheets were created. One had each author’s name and the five elements of the CHIME model, the other the features of a remarkable life.

Findings

All 20 accounts fulfilled the criteria for the CHIME model, independently validating this model of recovery. Hence, each account showed evidence of connectedness, hope, identity, meaning and empowerment. A number of additional characteristics stood out from the accounts such as the importance of motherhood and of education.

Research limitations/implications

All 20 accounts were only reviewed by the two authors, who may be subject to bias. To reduce this, the first author did the bulk of the ratings. This paper shows the importance of education for recovery.

Practical implications

Some 15/20 accounts reported problems with mental health services, mainly around waiting lists. Must mental health always remain a Cinderella service?

Originality/value

This is the first attempt to synthesise this particular set of recovery narratives, entitled remarkable lives. These accounts show the richness of the recovery journeys embarked on by many sufferers and these are just drawn from one University. Like the authors of these stories, we too as recovery specialists have much to learn from their inspiring accounts.

Details

Mental Health and Social Inclusion, vol. 25 no. 2
Type: Research Article
ISSN: 2042-8308

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Article
Publication date: 1 April 1993

Tim Knowles

This article explores the brewers links with the hotel, consumer catering and leisure markets. It identifies that whilst this trend was established in the 1960's, it has…

326

Abstract

This article explores the brewers links with the hotel, consumer catering and leisure markets. It identifies that whilst this trend was established in the 1960's, it has accelerated after the publication of the Monopolies and Mergers Commission report into the brewing industry. Whilst, some companies have continued to be both a brewer and retailer — others have split that role. Focus is placed on four companies that have strong links with the hotel, consumer catering and leisure markets. In these cases turnover from the company's brewing division is less than 50% of the total.

Details

International Journal of Wine Marketing, vol. 5 no. 4
Type: Research Article
ISSN: 0954-7541

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Article
Publication date: 1 January 1993

Jeremy Bennett

The Academy of Wine service was founded in 1988 to raise the standard of education and skills in the service of wine in the hotel, restaurant and catering industry. In September…

115

Abstract

The Academy of Wine service was founded in 1988 to raise the standard of education and skills in the service of wine in the hotel, restaurant and catering industry. In September 1991, the Academy launched its ‘Professional Wine Service Training Package’, which was specifically designed to satisfy waiters' wide‐ranging needs and time constraints. The programme provides a single, open and flexible learning package to develop trainees competence and thus help them secure a national vocational qualification (NVQ). Following extensive field trials, the success of the Traning Package is clear to see: volume sales and average spend per head rose substantially, with sales up +18% in participating Forte Hotels and +16% in participating independent hotels and the investment in training was recovered with an avarage 15 weeks. Additionally, the Academy of Wine Service has organised an annual programme of tutored tastings, produced a bi‐monthly newsletter, “Wine Line”, set up awards, scholarships and national competitions, and expanded its membership benefits. Five years on, The Academy of Wine Service is now recognised as the national education and training authority for professional wine service and is now being developed into The Academy of Food & Wine Service to provide a total training package for the entire industry by the beginning of 1994.

Details

International Journal of Wine Marketing, vol. 5 no. 1
Type: Research Article
ISSN: 0954-7541

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Article
Publication date: 1 July 1985

Sarah Bright and Keith Johnson

Readers of this journal will be well aware of the turbulent, complex, dynamic and competitive nature of today's business environment. As a sizeable and significant part of the…

976

Abstract

Readers of this journal will be well aware of the turbulent, complex, dynamic and competitive nature of today's business environment. As a sizeable and significant part of the British economy, the hotel industry has not escaped this reality. Often characterised in the past as an old, traditional and reliable business, this industry is changing as it matures. For example, patterns of ownership are evolving from a fragmented collection of small independently owned businesses towards large corporate organisations, such as Trusthouse Forte and Ladbroke Hotels. Competition has intensified as a result of this industrial concentration and, confronted by this increasingly hostile and competitive environment, all hotel operators have been forced to take stock and to search for new directions. This, in turn, has produced a fundamental reassessment of the nature of the industry and the path along which it is heading.

Details

Journal of European Industrial Training, vol. 9 no. 7
Type: Research Article
ISSN: 0309-0590

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