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Article
Publication date: 20 January 2012

Rudolph A. Jacob, Christian N. Madu and Charles Tang

The National Commission on Fiscal Responsibility and Reform recently released a preliminary report with recommendations on cutting costs in the federal government, and one of its…

1099

Abstract

Purpose

The National Commission on Fiscal Responsibility and Reform recently released a preliminary report with recommendations on cutting costs in the federal government, and one of its recommendations included the elimination of the Baldrige Performance Excellence Program, formerly known as the Malcolm Baldrige Nationality Quality Award Program. Established by an act of Congress in 1987, during the Reagan Administration, the goal of the Malcolm Baldrige Nationality Quality Award Program was to stimulate and reward product quality excellence. Since the inception of the award, however, there has been a long‐standing controversy among industry leaders and academics on whether winning this award does enhance future financial performance and ultimately shareholders' wealth. This debate has again been recently fueled by the possible elimination of the program by the US government. This study, aims to shed further light on this subject by examining the academic research on the financial performance of the Baldrige Award winners.

Design/methodology/approach

The paper examines academic and professional research on whether the Award adds value to firms and their investors.

Findings

The conclusion, perhaps not surprisingly, is somewhat mixed; although there is parsimonious evidence to suggest that Award winners do witness an increase in market value. By and large, the authors feel that when all the benefits of the Baldrige Performance Excellence Program are considered and given the short‐term focus of studies in this area, the elimination of the program would be a terrible mistake.

Originality/value

The paper offers an original review and synthesis.

Details

International Journal of Quality & Reliability Management, vol. 29 no. 2
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 1 October 2004

Rudolph Jacob, Christian N. Madu and Charles Tang

The Malcolm Baldrige Award was created in 1987 to curtail the US loss of market share to foreign producers and to encourage a focus on management of quality and customer…

2420

Abstract

The Malcolm Baldrige Award was created in 1987 to curtail the US loss of market share to foreign producers and to encourage a focus on management of quality and customer satisfaction. However, since its inception there has been a long‐running controversy on whether winning this award does enhance future financial performance and ultimately shareholders' wealth. Examines how Baldrige Award winners perform with respect to several accounting and financial metrics. Specifically, assesses Baldrige Award winners' financial performance relative to industry benchmarks and a control group of similar firms. The results suggest that award winners are superior financial performers and are valued higher by investors compared with similar sized firms and industry benchmarks. However, no evidence was found that winning the award causes changes in firm value in the award year and subsequent years. The results suggest that the Baldrige Award winners are examples of firms that stand out as performance leaders in their industries. Since one of the purposes of the award is to stimulate quality awareness among US firms, the Baldrige recipients may be construed as a conspicuous centerpiece of the US quality management movement.

Details

International Journal of Quality & Reliability Management, vol. 21 no. 8
Type: Research Article
ISSN: 0265-671X

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Abstract

Details

Inside Major East Asian Library Collections in North America, Volume 2
Type: Book
ISBN: 978-1-80455-140-0

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Article
Publication date: 1 March 2004

Thomas Li‐Ping Tang, Roberto Luna‐Arocas, Toto Sutarso and David Shin‐Hsiung Tang

This research examines the love of money as a moderator and as a mediator of the self‐reported income‐pay satisfaction relationship among university professors (lecturers)…

4910

Abstract

This research examines the love of money as a moderator and as a mediator of the self‐reported income‐pay satisfaction relationship among university professors (lecturers). Hierarchical multiple regression results showed that the interaction effect between self‐reported income and the love of money on pay satisfaction was significant. For high‐love‐of‐money professors (lecturers), the relationship between income and pay satisfaction was positive and significant, however, for low‐love‐of‐money professors (lecturers), the relationship was not significant. High‐love‐of‐money participants had lower pay satisfaction than low‐love‐of‐money participants when the self‐reported income was below $89,139.53. When income was higher than $89,139.53, the pattern of pay satisfaction was reversed. Further, the love of money was a mediator of the self‐reported income‐pay satisfaction relationship. Income increases the love of money that, in turn, is used as a “frame of reference” to evaluate pay satisfaction.

Details

Journal of Managerial Psychology, vol. 19 no. 2
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 11 September 2023

Ying Gao, Qiang Zhang, Xiaoran Wang, Yanmei Huang, Fanshuang Meng and Wan Tao

Currently, the Tang tomb mural cultural relic resources are presented in a multi-source and heterogeneous manner, with a lack of effective organization and sharing between…

336

Abstract

Purpose

Currently, the Tang tomb mural cultural relic resources are presented in a multi-source and heterogeneous manner, with a lack of effective organization and sharing between resources. Therefore, this study aims to propose a multidimensional knowledge discovery solution for Tang tomb mural cultural relic resources.

Design/methodology/approach

Taking the Tang tomb murals collected by the Shaanxi History Museum as an example, based on clarifying the relevant concepts of Tang tomb mural resources and considering both dynamic and static dimensions, a top-down approach was adopted to first construct an ontology model of Tang tomb mural type cultural relics resources. Then, the actual case data was imported into the Neo4J graph database according to the defined pattern hierarchy to complete the static organization of knowledge, and presented in a multimodal form in knowledge reasoning and retrieval. In addition, geographic information system (GIS) technology is used to dynamically display the spatiotemporal distribution of Tang tomb mural resources, and the distribution trend is analysed from a digital humanistic perspective.

Findings

The multi-dimensional knowledge discovery of Tang tomb mural cultural relics resources can help establish the correlation and spatiotemporal relationship between resources, providing support for semantic retrieval and navigation, knowledge discovery and visualization and so on.

Originality/value

This study takes the murals in the collection of the Shaanxi History Museum as an example, revealing potential knowledge associations in a static and intelligent way, achieving knowledge discovery and management of Tang tomb murals, and dynamically presents the spatial distribution of Tang tomb murals through GIS technology, meeting the knowledge presentation needs of different users and opening up new ideas for the study of Tang tomb murals.

Details

The Electronic Library , vol. 42 no. 1
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 1 December 2003

Thomas Li‐Ping Tang, Roberto Luna‐Arocas and Harold D. Whiteside

This research examines the money ethic scale (budget, evil, equity, success, and motivator), self‐reported income, demographic variables, and life satisfaction among 207…

1877

Abstract

This research examines the money ethic scale (budget, evil, equity, success, and motivator), self‐reported income, demographic variables, and life satisfaction among 207 professors in the USA and 102 professors in Spain. Results suggested that the female/male income ratio was 70.95 percent for American professors and 63.82 percent for Spanish professors. American faculty reported higher scores on factors budget, equity, and success, and lower scores on factor evil than their Spanish counterparts. Sex (male), factors budget, education, and work experience were predictors of American professors’ income, while work experience, sex (male), education, and factor motivator were predictors of Spanish professors’ income. For the American sample, marital status (married), factors budget, sex (male), a low level of education, and a low level of factor success were predictors of life satisfaction, whereas for the Spanish sample, marital status (married), young age, and factor budget were predictors of life satisfaction. Income was not related to life satisfaction in both samples.

Details

Personnel Review, vol. 32 no. 6
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 1 September 2002

Thomas Li‐Ping Tang, Jwa K. Kim and Theresa Li‐Na Tang

The present study investigated the money ethic scale among full‐time employees, part‐time employed students, and non‐employed university students. Confirmatory factor analyses…

4360

Abstract

The present study investigated the money ethic scale among full‐time employees, part‐time employed students, and non‐employed university students. Confirmatory factor analyses results showed that there was a good fit between the three‐factor model and research data for full‐time employees and non‐employed students and a weaker fit for part‐time employees and the whole sample. Further, factors success and evil were predictors of income for full‐time employees. Money attitudes were not related to pay satisfaction. Factor budget was associated with life satisfaction for full‐time employees and non‐employed students. Full‐time employees in this sample tended to be older, male, and have higher education than part‐time employees and students. Non‐employed students tended to have higher life satisfaction, lower protestant work ethic, less type A behavior pattern, and think more strongly that money does not represent their success, that they budget money carefully, and that money is not evil than part‐time employees.

Details

Journal of Managerial Psychology, vol. 17 no. 6
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 1 November 2002

Thomas Li‐Ping Tang, Adrian Furnham and Grace Mei‐Tzu Wu Davis

This study compared people’s endorsement of the money ethic across three countries: Taiwan, the USA and the UK. Exploratory factor analysis results for the whole sample suggested…

3311

Abstract

This study compared people’s endorsement of the money ethic across three countries: Taiwan, the USA and the UK. Exploratory factor analysis results for the whole sample suggested that the six‐item money ethic scale had three independent factors, low cross‐loading, and low inter‐factor correlations. Confirmatory factor analysis was performed for the whole sample and for each group. There was a good fit between the six‐item MES model and the data for the US sample and a poor fit for the Chinese sample, the UK sample, and the whole sample. For the whole sample, regression results showed that those who scored high on factor budget tended to have high self‐esteem, display organizational citizenship behavior (OCB)‐altruism, have low strain, and are female. Factor evil was positively related to OCB‐compliance and negatively related to OCB‐altruism. American men considered money as their success, British men considered money as evil. British women claimed that they budget their money carefully. Results are discussed in light of cultural differences and the rapidly expanding literature on the psychology of money beliefs and behaviors.

Details

Journal of Managerial Psychology, vol. 17 no. 7
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 21 October 2022

Ying Zhang, Shiyu Rong, Elizabeth Dunlop, Rong Jiang, Zhenyong Zhang and Jun Qing Tang

The purpose of this paper is to explore the longitudinal influence of gender, age, education level, organizational tenure and emotional intelligence on three dimensions of…

975

Abstract

Purpose

The purpose of this paper is to explore the longitudinal influence of gender, age, education level, organizational tenure and emotional intelligence on three dimensions of knowledge hiding over time.

Design/methodology/approach

A longitudinal study using two-wave data sets of 390 employees in Chinese enterprises was conducted to build fixed, continuous and interacting models for investigating the effects of individual differences on the processes of knowledge hiding over time.

Findings

This research uncovered the changing relationships of individual differences on knowledge-hiding behaviors over time, such that age correlates with rationalized hiding in the interacting model, indicating younger employees are less likely to choose rationalized hiding when facing situation changes; and education level, organizational tenure and emotional intelligence moderate knowledge hiding over time, implying individuals with better education, longer tenure and higher emotional intelligence tend to exhibit more rationalized hiding behaviors rather than evasive hiding and playing dumb behaviors at Time 2.

Originality/value

One of the novel contributions of this study is that it tests the longitudinal effect of individual differences on knowledge hiding, providing a vertical perspective, and thereby contributing to the body of knowledge in knowledge management. The study also constructs fixed, continuous and interacting models to measure the covering longitudinal influences, thus making the research original.

Details

Journal of Knowledge Management, vol. 27 no. 6
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 1 April 2005

Thomas Li‐Ping Tang, Roberto Luna‐Arocas and Toto Sutarso

This study examined a mediating model of income and pay satisfaction with a direct path (income → pay satisfaction) and an indirect path with two mediators (income → the love of…

1006

Abstract

This study examined a mediating model of income and pay satisfaction with a direct path (income → pay satisfaction) and an indirect path with two mediators (income → the love of money → pay equity comparison → pay satisfaction). Results of the whole sample showed that the indirect path was significant and the direct path was insignificant. When the indirect path was eliminated, income contributed positively to pay satisfaction. We then tested the model across two moderators: culture (the United States versus Spain) and gender. This study provides the following theoretical and empirical contributions: the direct relationship between income and pay satisfaction depends on the indirect path and the extent to which (1) income enhances the love of money and (2) the love of money is applied to evaluate pay equity comparison satisfaction. If both conditions exist, income leads to pay dissatisfaction. If the second condition does not exist, income does not lead to pay dissatisfaction. Pay satisfaction depends on (1) one’s love of money and (2) how one compares. The role of the love of money in pay satisfaction is “not”universal across cultures and gender.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 3 no. 1
Type: Research Article
ISSN: 1536-5433

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