MY MAIDEN NAME was Lamb and this, I think, was the tenuous thread that first drew me towards Charles Lamb when I was in my teens. His letters and essays were compulsory reading at…
Abstract
MY MAIDEN NAME was Lamb and this, I think, was the tenuous thread that first drew me towards Charles Lamb when I was in my teens. His letters and essays were compulsory reading at school as a background study to the Romantic poets. My heart warmed to Lamb because of the revelation of his personality in his writings and for the glimpses he gave of his contemporaries, seeming to welcome the reader into the charmed circle of his friends. If I had been restricted to a classroom study of the Tales from Shakespeare, with which his name is first associated in the minds of many readers, I might never have gone on to discover the warmth of his humanity and the sparkle of his humour that glow from his letters and essays. In this year of the 200th anniversary of his birth I hope that many readers will turn back to these writings to renew acquaintance with Charles Lamb as I have done and find the same endearing qualities that won my affection in adolescence.
In 1967, Louis P. Bucklin proposed the principle of postponement‐speculation as a basis for predicting and explaining the existence of speculative inventories in the marketing…
Abstract
In 1967, Louis P. Bucklin proposed the principle of postponement‐speculation as a basis for predicting and explaining the existence of speculative inventories in the marketing channel: “The combined principle of postponement‐speculation may be stated as follows: A speculative inventory will appear at each point in the distribution channel whenever its costs are less than the net savings to both buyers and sellers from postponement.” In other words, for a middleman to intervene between a seller and a buyer, he must demonstrate his ability and willingness to perform certain marketing functions in such a way that savings result, or satisfactions are greater, for both of the original trading partners. Therefore, the economic justification for a middleman's existence is his superior efficiency in performing basic marketing tasks and functions.
Julie Baker, Kara Bentley and Charles Lamb, Jr
This paper aims to explore the evolution of the service environment literature and speculates about future research in this area. This paper focuses on studies regarding how the…
Abstract
Purpose
This paper aims to explore the evolution of the service environment literature and speculates about future research in this area. This paper focuses on studies regarding how the interior and exterior environments of physical service settings (including retail stores) influence consumer response. Web atmospherics are not covered in this paper. In addition, while a number of studies have been conducted on retail and service atmospherics elements in other disciplines, such as environmental psychology and leisure and hospitality, the focus is on research published in marketing and consumer-related journals.
Design/methodology/approach
This paper reports the results of empirical studies; however, as there are few empirical studies on the effects of exterior environmental characteristics (e.g. storefronts) in marketing, two conceptual papers on this topic will be reviewed to set the stage for future research on exterior design.
Findings
Over the past 40 years, there has been a proliferation of articles on how service environments influence consumer responses. The review covers illustrative examples of articles in several categories of environmental topics. The areas for future research based on the review are suggested.
Originality/value
An up-to-date review of service environment research that is broad in scope is provided. The authors also propose 41 different research questions based on the review that services scholars can use to take this area of inquiry forward.
Details
Keywords
IT is evident from the numerous press cuttings which are reaching us, that we are once more afflicted with one of those periodical visitations of antagonism to Public Libraries…
Abstract
IT is evident from the numerous press cuttings which are reaching us, that we are once more afflicted with one of those periodical visitations of antagonism to Public Libraries, which occasionally assume epidemic form as the result of a succession of library opening ceremonies, or a rush of Carnegie gifts. Let a new library building be opened, or an old one celebrate its jubilee, or let Lord Avebury regale us with his statistics of crime‐diminution and Public Libraries, and immediately we have the same old, never‐ending flood of articles, papers and speeches to prove that Public Libraries are not what their original promoters intended, and that they simply exist for the purpose of circulating American “Penny Bloods.” We have had this same chorus, with variations, at regular intervals during the past twenty years, and it is amazing to find old‐established newspapers, and gentlemen of wide reading and knowledge, treating the theme as a novelty. One of the latest gladiators to enter the arena against Public Libraries, is Mr. J. Churton Collins, who contributes a forcible and able article, on “Free Libraries, their Functions and Opportunities,” to the Nineteenth Century for June, 1903. Were we not assured by its benevolent tone that Mr. Collins seeks only the betterment of Public Libraries, we should be very much disposed to resent some of the conclusions at which he has arrived, by accepting erroneous and misleading information. As a matter of fact, we heartily endorse most of Mr. Collins' ideas, though on very different grounds, and feel delighted to find in him an able exponent of what we have striven for five years to establish, namely, that Public Libraries will never be improved till they are better financed and better staffed.
Hitherto, we have discussed the advisability of issuing a magazine, and have entered with some degree of minuteness into the underlying financial principles; we now have to…
Abstract
Hitherto, we have discussed the advisability of issuing a magazine, and have entered with some degree of minuteness into the underlying financial principles; we now have to consider the arrangement of the contents. So much controversy has raged over the question of classified versus dictionary or alphabetical cataloguing, that it will be unnecessary to recapitulate the pros and cons. On the whole, the classified method has met with most favour, and experience has taught us that it is undoubtedly the better for magazine purposes. In this, we are in accordance with nearly all librarians publishing magazines. Indeed, in magazine work, where as a rule only one entry is given to a book, the alphabetical method is inadequate. It resolves itself into an alphabetical list either under authors' names, or under catchword subjects which is useless in showing the relation of one book to another. A properly classified list—preferably classified according to some recognized systematic scheme—on the other hand, displays the accessions to the library much more effectively, and does fulfil the necessary function just mentioned.
In recent years, the number of journals focusing on a single literary figure has increased substantially. No longer are only a few select authors the sole focus of a journal or…
Abstract
In recent years, the number of journals focusing on a single literary figure has increased substantially. No longer are only a few select authors the sole focus of a journal or newsletter. With the proliferation of single‐author periodicals, implications for their use in locating literary criticism increases the importance of identifying such publications and recommending them to users. The importance of the effective use of journals devoted to a single author is highlighted by the fact that many such titles are not indexed in MLA International Bibliography, long deemed the most complete of the traditional sources for locating literary criticism. Perhaps the greatest strength of the relatively recent American Humanities Index lies is its coverage of single‐author titles. Humanities Index and Abstracts for English Studies also provide access to such journals. Arts and Humanities Citation Index does include a number of the titles too, but it is relatively difficult to use because of its subject approach.
On November 21, 1985, Allied‐Signal, Inc., announced it had lopped off 30 of its business units at one stroke. Forming the second largest corporate divestiture in history (the…
Abstract
On November 21, 1985, Allied‐Signal, Inc., announced it had lopped off 30 of its business units at one stroke. Forming the second largest corporate divestiture in history (the largest being the breakup of AT&T), the newly created corporation will have $3 billion in annual sales. The New York Times characterized the decision as “a dramatic move to undo years of diversification.” However, from Allied's point of view the strategy is part of an evolutionary process that began in 1983 when Allied merged with the Bendix Corporation, a process described by Charles Lamb in this article. Like a player in a game of rummy who picks up the discard pile to get certain cards he wants, the acquisition of Bendix and then Signal in September of 1985 left Allied's CEO Edward L. Hennessy with a handful of companies that didn't fit his plans. After he matched up the four groups of business units he wanted to keep—aerospace (40 percent), automotive (20 percent), advanced materials and chemicals (22 percent), and electronics instrumentation (13 percent)—he was ready to discard. The most famous name in his pile of castoffs was Fisher Scientific, a company that was originally acquired a year before Bendix.
I MAY have been a little prejudiced against the roaring Street of Ink. You see I was living in the Temple, by the plane trees in King's Bench Walk. It was a quiet place, given…
Abstract
I MAY have been a little prejudiced against the roaring Street of Ink. You see I was living in the Temple, by the plane trees in King's Bench Walk. It was a quiet place, given over to precept and precedent and the leisurely but inevitable processes of the Law. Grave gentlemen in wigs and gowns walked slowly through the cloisters, discoursing of torts and common pleas; their clerks trod softly and talked in whispers; even the boy who brought the milk in the morning refrained from whistling in case he might be committed for contempt of court. The Temple was grave, disciplined, serene. Sometimes, when the young moon hung over the Thames, it might be a little whimsical in a mild sort of way, because Crown Office Row was round the corner and something was due to the memory of Charles Lamb. But the whimsicality was kept in decent bounds; it was no more than a trick of light on the solemn face of the Law. The Temple stood as witness to eternal, and oh how solemn, verities.
I LIKE CATS about the house, even though they always seem to be on the wrong side of a closed door. They are useful in that they keep mice away, and they are pleasant to talk to…
Abstract
I LIKE CATS about the house, even though they always seem to be on the wrong side of a closed door. They are useful in that they keep mice away, and they are pleasant to talk to because their answers can be freely and subjectively interpreted.