Jon Taylor, Catrin Morrissey, Sarah Trout and Charlene Bennett
The purpose of this paper is to describe the profile of community members admitted to the first high secure Therapeutic Community (TC) for males with learning disability and…
Abstract
Purpose
The purpose of this paper is to describe the profile of community members admitted to the first high secure Therapeutic Community (TC) for males with learning disability and personality disorder.
Design/methodology/approach
This paper presents descriptive data.
Findings
The characteristics of the men admitted to a TC in the National High Secure Learning Disability Service are likely to present considerable challenges to the development and delivery of the service.
Originality/value
There is very little literature describing interventions for offenders with learning disability and personality disorder. This paper is one of a series that will describe the effectiveness of a TC for men with such difficulties.
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Catrin Morrissey, Jon Taylor and Charlene Bennett
Therapeutic Community (TC) approaches have not been applied to individuals with intellectual disability. This paper aims to present preliminary evaluation of a planned TC service…
Abstract
Purpose
Therapeutic Community (TC) approaches have not been applied to individuals with intellectual disability. This paper aims to present preliminary evaluation of a planned TC service intervention in a secure setting for men with mild intellectual disabilities and personality disorder over a period of 12 months.
Design/methodology/approach
The TC intervention group (n=11) was compared on repeated measures of violent incidents, seclusion hours, and informant and self‐report clinical outcome measures collected six months prior to, six and 12 months post the start of the intervention. The TC group was also compared with a pragmatic control group (n=10) receiving treatment as usual (TAU).
Findings
Clinical changes in the predicted direction were evident, with the TC group showing comparatively less pathology both over time and in relation to the comparison group. However, change was more likely for clinical scales measuring internalising problems, than for externalising problems. The mean number of violent incidents did not reduce over time. There was nevertheless a strong trend towards reduction in seclusion hours in the TC treatment group over time, with significant differences between groups also being observed at the six and 12 months stage.
Research limitations/implications
The sample size is small. The literature suggests a minimum of 18 months in TC treatment, so this is an interim evaluation. The planned evaluation period is two years, although attrition may affect the numbers of participants in the study after this period.
Practical implications
TC treatment is consistent with the core principles of involvement and choice. The findings of this preliminary service evaluation are promising in terms of the TC approach being a potential mode of treatment suitable for a proportion of patients with learning disability in secure conditions.
Originality/value
TC approaches are innovative in forensic learning disability. No previous evaluations of TC based interventions have been published in this field, and this paper contributes to an evidence base.
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Danielle Meyerowitz, Charlene Lew and Göran Svensson
The purpose of this paper is to explore the corporate requirements, benefits and inhibitors of scenario planning in strategic decision-making.
Abstract
Purpose
The purpose of this paper is to explore the corporate requirements, benefits and inhibitors of scenario planning in strategic decision-making.
Design/methodology/approach
This paper is based on a sample of 15 case studies with executives in the South African context to reveal the perceived corporate requirements, benefits and inhibitors of scenario-planning.
Findings
From the cases, it is evident that industry-, organizational- and leadership-related factors enable or inhibit scenario planning. Requirements, benefits and inhibitors are revealed in strategic decision-making.
Research limitations/implications
Further research to determine supportive tools and technologies for enabling scenario-planning across multiple contexts is needed.
Practical implications
This paper expands insights into the requirements, benefits and inhibitors of scenario-planning in strategic decision-making.
Originality/value
Given the increasing complexity of the business environment, a framework of scenario-thinking is presented and recommend greater emphasis on developing strategic decision-making competence, changed mindsets and organizational agility.
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Rajesh Krishnamurthy and Charlene A. Yauch
To propose a theoretical model of leagile manufacturing as it applies to a single corporate enterprise with multiple business units and to generate research questions stemming…
Abstract
Purpose
To propose a theoretical model of leagile manufacturing as it applies to a single corporate enterprise with multiple business units and to generate research questions stemming from the model that should be addressed in the future.
Design/methodology/approach
A case study company was analyzed to determine whether the concept of leagility could be applied to a single corporation with multiple business units and whether a decoupling point would be necessary to distinguish the lean and agile portions of the enterprise. The case study findings are used as the basis for describing a theoretical corporate leagile infrastructure and for stimulating new research questions.
Findings
It is possible for a corporation to simultaneously pursue both lean and agile manufacturing strategies by adopting a leagile infrastructure. The organizational structure consists of three main levels: a corporate headquarters, a sales and service group, and multiple lean production units. There is a decoupling point that separates the lean and agile portions of the enterprise. This organizational structure matches the front‐back approach, one of the large/small strategies defined by Lawler in 1997.
Research limitations/implications
A single company was examined. Studying a broader range of companies would make the described theoretical leagile corporate infrastructure more robust.
Practical implications
Manufacturing corporations might find the infrastructure described to be a beneficial way to structure their own organizations in order to capitalize on the benefits of both the lean and agile manufacturing strategies.
Originality/value
This paper expands on the concept of leagility, previously discussed in the literature with respect to supply chains and individual manufacturing plants, by applying it to a single corporation with multiple business units. Similar to other characterizations of leagile manufacturing, it was found that the corporation operates with a decoupling point between the agile and lean portions of the business. Several new avenues for further research are outlined.
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Courtney Nations Azzari, Natalie A. Mitchell and Charlene A. Dadzie
The purpose of this paper is to explore the role of service flexibility in addressing consumer vulnerability for chronically-traumatized consumers within the funerary context.
Abstract
Purpose
The purpose of this paper is to explore the role of service flexibility in addressing consumer vulnerability for chronically-traumatized consumers within the funerary context.
Design/methodology/approach
Using phenomenological philosophy and a grounded approach, data was collected and analyzed through 12 depth interviews with funeral service providers, coupled with observations and photographs of three second-line funeral processionals.
Findings
Study results include the following three primary roles of service providers in supporting chronically-traumatized consumers: the role of service fluidity in addressing trauma, mitigating vulnerability via service providers as community members and alleviating suffering through compassionate service. Service flexibility and value co-creation efforts were executed through an expansive service ecosystem of vendors.
Practical implications
When consumers experience vulnerability that demands reliance upon service industries, service providers can intentionally implement fluidity and agility in service design, adopt understanding and altruistic practices, and operate with empathy and compassion to orchestrate mutually-beneficial service outcomes.
Social implications
Rooted in transformative service research, providers are advised to consider modifying services to improve well-being and mitigate vulnerability for chronically-traumatized consumers via fluidity, community and compassion.
Originality/value
This study contributes originality to the body of service marketing literature by illustrating how service providers alleviate vulnerability for chronically-traumatized consumers through three adaptive service strategies.
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Researcher Highlight: Dr. Carter G. Woodson (1875–1950)
Ruth Rentschler, Kerrie Bridson and Jody Evans
The purpose of this paper is to explore the adoption of major exhibitions, often called blockbusters, as a sub-branding strategy for art museums. Focusing the experience around…
Abstract
Purpose
The purpose of this paper is to explore the adoption of major exhibitions, often called blockbusters, as a sub-branding strategy for art museums. Focusing the experience around one location but drawing on a wide data set for comparative purposes, the authors examine the blockbuster phenomenon as exhibition packages sourced from international institutions, based on an artist or collection of quality and significance. The authors answer the questions: what drives an art museum to adopt an exhibition sub-brand strategy that sees exhibitions become blockbusters? What are the characteristics of the blockbuster sub-brand?
Design/methodology/approach
Using extant literature, interviews and content analysis in a comparative case study format, this paper has three aims: first, to embed exhibitions within the marketing and branding literature; second, to identify the drivers of a blockbuster strategy; and third, to explore the key characteristics of blockbuster exhibitions.
Findings
The authors present a theoretical model of major exhibitions as a sub-brand. The drivers identified include the entrepreneurial characteristics of pro-activeness, innovation and risk-taking, while the four key characteristics of the blockbuster are celebrity; spectacle; inclusivity; and authenticity.
Practical implications
These exhibitions are used to augment a host art museum’s own collection for its stakeholders and differentiate it in the wider cultural marketplace. While art museum curators seek to develop quality exhibitions, sometimes they become blockbusters. While blockbusters are a household word, the terms is contested and the authors know little about them from a marketing perspective.
Social implications
Art museums are non-profit, social organisations that serve the community. Art museums therefore meet the needs of multiple stakeholders in a political environment with competing interests. The study draws on the experiences of a major regional art museum, examining the characteristics of exhibition sub-brands and the paradox of the sub-brand being used to differentiate the art museum. This paper fills a gap in both the arts marketing and broader marketing literature.
Originality/value
The use of the identified characteristics develops theory where the literature has been silent on the blockbuster sub-brand from a marketing perspective. It provides an exemplar for institutional learning on how to initiate and manage quality by popular exhibition strategies.
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Jose L. Ruiz-Alba, Miguel Angel Rodríguez-Molina and Anabela Soares